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Serving Over 20,000 US Medical Transcriptionists

A bit strong. Transcend is good depending

Posted By: on who you work with there. on 2009-03-28
In Reply to: This company is the pits! They have the worst program - Do not believe everything you read

I have worked with them in the past and returned 3 months ago. I am on a really really difficult ESL account, and I am having a learning curve to get to my full-time lines. But, the team lead and my regional manager have been a safety net for me by being very supportive and always addressing my concerns. I must say my account is not for the faint of heart, but the Beyond TXT is fine for me and I am getting there. The major reason why I am sticking out the learning process is because of my supervisor is so supportive and flexible with me taking longer to get my lines. I just about make my bills, and did not make the sign on bonus which is a negative. However, I will stick it out b/c I know that I can do it and make good money here. If you can do ESL and get a good supportive supervisor I would suggest you give it a serious consideration. I do believe there is money to be made at this company and there are a lot of people who have been there many many years. Good luck to you.


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I work for Transcend, love them, but right now a few accounts are slow..so depending on which you
were hired for, do not get your expectations too high. The work can flucuate the key is flexibiltiy. If you have to have a set schedule, I would double check on the work flow for your shift on your account. I would hope that they could be honest, and if I know them, they will be.
MDI is a good place to work. Depending on what account you get.... see msg
Some accounts are slightly overstaffed and there is less work but I know other accounts are swamped. Their benefits are comparable to other companies. Line count is reasonable and I like working there. The staff is really nice. Just like every company, what works for someone else may not work for you etc.. so go with your best judgement. They have been good to me so that is all I can speak for. Can I ask who else has offered you a job??
Is Transcend a good company with a good platform to work on. They are advertising.
:
They are going strong!!

AccuStat has moved their office to a larger location in Myrtle Beach and opened a couple other offices in other places as well.  They have not shut down.  I have worked for them for four years now and they are going great and a great company to work for!


Responses too strong
For someone who is just happy with their job. Something fishy here.
This company is only for the strong of heart
or the very desperate.  Owner and QA degrade you and they do want 7-day coverage.
My accounts were not dropped. They were still going strong nm
.
Unbearable is a really strong description
for an account.  I've read similar on other forums, so think I may pass.  Difficult, challenging, OK. Unbearable = a bit scary.
Those things go to the strong, who FIGHT for them.
and tell themselves how 'lucky' they are to have a job at all. I sometimes can't believe how brainwashed so many MTs are.
Profitable and strong company

In your speech you said the company is still profitable and doing well. OF COURSE IT IS, why wouldn't it be when you pay slave wages to educated, knowledgeable workers. And like the prior poster, I do assume you will be taking pay cuts as well.


How strong is the tech support at your MTSO? nm
nm
Last year PT was 600 lpd. Lack of communication & strong
s
See, it is working, we are strong and standing up for our American sister MTs!
We can make this a positive. You are already doing that! We former Heartlanders appreciate what you have done for us. We cannot remain silent.
I agree, strong accusations and easy to do anonymously.
Use your real name, like Rhonda had the guts to do. Even if what you say about Rhonda is half way true (doubtful) -- at least she had the guts to use her real name.
transcend good or bad?

Seriously - can anyone give me some info about Transcend?   How is management?  How is QA?  How is the work - enough or not enough to keep busy?Would like to hear from MTs working for them now or have worked for them.  


IMO - Transcend is as good as it gets!
I have worked for Transcend for 3+ years. I have also worked for other LARGE outsourcing companies and on-site for different medical facilities.

In my opinion, Transcend is at the top of the heap as far as professionalism and ethical standards are concerned. The company has grown substantially since I started and they continue to provide their employees improvements to the benefit packages every year.

Their typing/editing platform is state of the art, and to go with it is excellent training and prompt top-notch support when you need it. This is not something I have received anywhere else.

If you are a competent medical language specialist capable of doing a broad spectrum of work types, you WILL NEVER run out of work.

If work work third shift and meet your productivity requirements, YOU WILL ALWAYS get work before any off-shore personnel (if that exists on an account you are assigned to -- it's the customer's choice, not Transcend's).

In addition, if you need help with anything, your management team is just an email away! No long curious waits, here!!

If you are capable of learning the ESL and challenging dictators, you will end up doing transcription because those don't usually get processed through the editing platform, so if that's your cup o' tea, that is always an option, which is a profitable option I have taken advantage of, myself.

BOTTOM LINE -- If you are having such a hard time with a company such as Transcend, I doubt you will be happy anywhere. I know first hand that Transcend respects good employees and takes care of them well.

Transcend - good, bad, middle?
Anyone care to comment? They have oncology work and it's my thang...
I had a good experience with Transcend
I had to leave for personal reasons.  I can say though the training was adequate.  The people were very nice and communicative.  The pay was not bad at all and actually better than most companies.  Unfortunately I am not allowed to discuss what the pay was because it is not allowed to be discussed.  I would say so go for it.  The recruiter was really nice and answered all of my questions.  If she did not know the answer, she got it fairly quickly.  I dont' have a bad thing to say.  They do pay on time. 
Transcend? Keystrokes? Good or bad?
Does anyone know anything about this company?  Keystrokes? 
transcend used to be good but they got too greedy -
too many Indians, too much crappy voice recognition that is not even close, a horrible platform that has multiple problems, line counts that are always a hours to a day late (reminds me of another company where no matter what I did I could never get over 1000 lines over the required minimum counts), and the nastiest ROMs in the business. You can have your transcend.
Transcend...good bad and ugly

Would like any current info on them.....Got hired and would like to know if it is worthwhile to take the job or not.


Thanks!


Transcend is a good place...
I always try to post this:  The recruiter is excellent.  She's awesome...  The equipment came fast.  I had a death in the family during training.  They totally understood and was going to hire me back, but the need they had were different than the days I could commit to, but I highly recommend Transcend.  They even started me higher than any other company I had contact with at that time.  This was about 3 years ago. 
Transcend... any comments, good, bad or ugly? TIA...nm
x
Is Transcend a good company to work for? nm
nm
Looking for work, is Transcend a good choice
to apply to? 
Transcend offshores, so I have a pretty good idea...
where the 40-50 reports are disappearing during *your* night (*their* day shift).

DSG supposedly doesn't offshore, so darned if I know why we keep running out of work, though I'm guessing just plain old overhiring; no doubt of displaced MTs from other offshoring companies, so it affects everybody, regardless of whether the MTSO actually offshores or not.
Transcend sends all the good work to India and leaves all the
garbage for the MTs in the States so they can keep the indian slime working. n donkeys are that do the work. Transcend is not a good place to work
depending on who you ask
If you ask me, not hardly.  Lets see, six weeks back pay still owing, heard more people are quitting and have not been paid, heard IRS is investigating, the district attorney is in the loop now as well as Department of Labor.  How many girls are still owed?.... It will not settle down with D&L until they PAYUP!  I will make sure of it!
Depending on DC
A friend of mine has a chiro account she's had for 15 years.  She charges 0.12 per line and a line is a line no matter how long it is (none of this gross line crap).  Not all chiros are cheapskates!
Actually, depending on where you are
They use Fedex and the actual charge from there to GA is $16 and some change so when I worked there they did make money off of that.
sometimes it can take a while, depending
on how busy they are, but if has been a few days you can email them and ask...... that's what I did
For me 3-5 hours..depending on
how focused I am that day, how many interruptions I have, whether the system is running slowly, etc.
Depending on where you live (sm)
this could be a very good position for you. The people I used to supervise (pathology transcriptionists in-house) made about $15-19 per hour depending on how long they had been there. This is in Southern California, though, where employers will pay a little more when transcriptionists are scarce.
Depending on your proximity to them I'd allow
it a couple more days.  DH company mailed his 1/30, in the same state, took 2 days to get here.   If you don't have it by the first of the week call them. 
Probably depending on the position sm
but I imagine most will want to see a 98 at least.  Some might be more forgiving, especially with a somewhat newbie?  You'd be required to maintain a 98+ during employment so I don't think they'd want to start anyone much below that.
Depending on the company, sometimes
direct deposit to kick in and you'll be mailed a paper check until then.  It all depends on their bank and their procedure.  Some banks require a test run to validate the acct being deposited into.  Have you asked or inquired about it?
Depending on the company you might

One company just cut QA pay 30% and up, so that might not be a good idea, although, MT pay cuts will probably happen soon here too.


Depending on the account
ER reports have a really good potential to be a big money-maker. Lots of normals and a lot of repetitive statements you can put into your expander. Not to mention the fact that the work is usually far more interesting than acute or clinic work.

IMO, 7 cpl is a decent rate.

depending on what state you live in - sm
you could possibly be hired by another hospital IN THE STATE you are in and go to work at home, or you may be considered for a position at Diskriter that is hiring for a Florida hospital, but again, it depends on what state you live in. The Florida hospital can hire from about 7 other states, but if your state is not one of them, then you are out of luck.
Anywhere from 3 to 10 hours, depending on speed,
experience, ESLs, interruptions, platform, etc.
About 4-5 for me depending on how many ESLs slow me down on any given day.
x
I average 20-25 depending on the radiologists who are on.
I work in Radnet, use Shorthand and do all types of exams. I am paid by the report one rate but a much higher rate for IRs.

depending on your state, incorporation not necessary..sm

I did not incorporate....the state I live in allows you to be a sole proprietor, and I think 3 states allow this...where you are the employer and the employee.  I still submit 1099s on the privates to the IRS along with MQ's W2-W4 that they give us....and so I also do a schedule C for the sole proprietorship for the MTSO part of my business.  *S*


 


depending on length of the reports,
that is 2 less Americans employed in their own country and the taxes that would be collected for that income missing. How patriotic of Transcend. These companies only think of their own pockets, never the needs of the citizens of the country in which they live. Selfish, greedy, .......................
Not so, depending where you live...100,000 is not that much money.
x
Axolotl does have ESL, but depending on the account, you may not see any all day
As for your other questions, pay is always on time.  Paid twice monthly.  Pay periods 1 to 15, 16 to end of month.  Direct deposit available first thing in the morning.  Have been on OT for last 4 months.  Depending on what accounts you have and if you are Acute Care or Clinic, OT could go on for many more months as Axolotl  is rapidly expanding.  You don't have to stress about ELS because Editors are available by IM and depending on what your schedule is, you may only deal with 1 editor; almost have her as your personal sounding board.  They are always willing to answer questions, even give you a toll free number to call if you can't reach them by IM. The Editors and Management are always available to answer your questions.  Out of the 5 big national companies I have worked for, personally, I think they are great (I would say the best, but someone will accuse me of being a recruiter if I do -- I am just a new employee who loves it there).  You could certainly do worse. 
they hire in all states; depending on what
state you are in, determines if you can be SE if that is what you are looking for.
I have heard anywhere from 3.5 to 5 cpl depending upon your experience.
When there is steady work, they are awesome. Sometimes, it is feast or famine.
Depending on mood it could be _____Head. (sm)

FMLA - Depending on your state

might pay.  I remember reading NJ just passed FMLA with up to 12 weeks pay (you'd have to be employee status though because it's taken from state disability funds you're paying into) and I think CA also provides for paid FMLA now.  My state doesn't pay for FMLA, but does temporary disability and maternity is covered under that.


depending on your experience, lots sm
of companies will take you part-time even if they SAY they only hire full-time. Most of the time part-time is 6000 lp pay period. I work for a company part-time right now and they really needed somebody M and F and every-other Saturday adn they don't hold me to the line count requirement. Just depends on the days you are willing to work sometimes.

It is nice to HAVE A LIFE!