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Serving Over 20,000 US Medical Transcriptionists

A few years back I worked for

Posted By: Bummed out on 2009-08-29
In Reply to: To All Unhappy MTs s/m - gourdpainter

an MTSO that asked for suggestions from all its MTs on how to make our working experience better.  So I made a few recommondation, one of which was for some kind of forum where its workers could get together, get word help, share tips on the platform, accounts and difficult dictators, and kvetchz some.  The response that this has been considered but voted down by management because such forums tend to become negative. 


My idea had been that if it were a company-sponsored board the comments would be more constructive than anonymous bitching and ranting on a board such as this;  then management would have a handle on what was bugging people, and could respond and maybe remedy some things.  Apparently their fear was that people would be frank about problems they were having, others would agree,  and the suits would then have no way to claim they were unaware of problems.


So we had to turn to a forum like this and management definitely monitors what is going on, yet can deny that knowledge and not feel obliged to respond or fix anything.


EVESDROPPERS SELDOM HEAR GOOD OF THEMSELVES. 




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I worked for them a few years back
Never had any problem. I was on a surgery center acct, loved my supervisor. I ended up quitting to go back to an in-house job.
worked with them quite a few years back...sm
owner and her husband were great people and fair. Plenty of work all the time. I just could not get used to NOR did i like that EMDAT platform. it was taking forever for my lines to add up. I detest Emdat.
I worked there a few years back.
There are good and bad. My experience is from a few years back, so I can't say how they are now. First, they have EXCELLENT trainers and support staff. Very professional and the owner is very kind. I really liked her. The bad was that I think when I left I had about 4-5 accounts and still sometimes ran out of work. They would just keep throwing another one at me. I would learn it, and it would be low. This may not be a problem still. I don't know. You have to set a schedule and work that exact schedule if there is work but flex if there is no work. You have to have a time clock, which I did not like at all. I think they only give about 4 days off the first year and you CANNOT take unpaid time off, so I did not like that either. They may have ironed out some of those things. They are very nice people though. Hope this helps.
I worked for them a couple of years back sm
Nice bunch of people, all IC. Nice platform. Always had plenty of work and I think they paid 7 cents a line. I did weekends and always had work. I'd go back to work for them if I could. They had lots of radiology and acute care and tons of cardiac.
I worked for them a couple of years back... SM
They are a pretty good company to work for.  Pay always on time.  Work flow waxes and wanes sometimes, but pretty consistent.  I liked them.  Only reason I left was to take a job in the office which didn't work out.  I'd go back to them in a heartbeat if I didn't need bennies.
I worked at TC about 3-1/2 years back. I found everyone to be helpful and friendly. sm
The pay was pretty good and the account was easy. I just had some sound issues and got a better offer elsewhere. Does PY still work at TC? She is a great lady and I thoroughly enjoyed working with her! I'd say to anyone looking to give TC a chance! They are one of the better companied out there; small by mighty!
I worked for them years ago, back in 1994. No one was working from home then... SM
Well, if you were working from home, you were coming in and picking of tapes.  It was a pretty good place to work.  I was just starting out as an MT so it was really good experience for me.  They paid me hourly, but I was in house back then.  
I worked for Keystrokes a few years back. There were some problems but was told they were working on
I had heard that before, too many times to count, so I left.

I came back 2 years ago and it was like night and day.

All of the old problems are gone. They blamed them on growing pains and never denied them. Instead they fixed them. They have my vote!
I worked in QA for Transcending back in 2000-2001. They were paying hourly back then. SM

The accounts weren't too horribly bad.  The reason I ended up leaving was because slowly but surely they began to inch closer and closer to paying QA by production.  When I first started, the quota was something like 30 reports a day.   We simply had to make sure that we QA'd all reports that were close to being out of TAT first and then do the rest.  Then, my supervisor left and they hired a new one who immediately called a big teleconference meeting and said we had to up production to 60 reports a day.  Then, they started counting lines.  Which was fine because they were still paying hourly.


Next, there was an MT who used VR software because she was blind - yes blind.  Again, when I first started, I was told we had to edit her entire reports because she used the VR software and we had to make sure that everything was correct and made sense.  Then, we are told only check the blanks.  I wasn't comfortable with that and I continued to completely proof every word.  Then I was called on the carpet not because I wasn't meeting the production quota, but because I was ONLY meeting the production quota.  I told them I was proofing all of the MT's work that used VR, I was told that no one ever told me to proof every word of the VR reports and that I needed to fill in blanks and move on.  When I voiced my concerns, I was told that was my job, to fill in blanks and I should move on and strive to product above the standards.  Next thing you know, rumors abounded about changing the QA staff to being paid on production.  So I left. 


There just seemed to me to be too little concern for quality and more emphasis on quantity and I just didn't want to be part of company who would take money out of my pocket just to line their own and that's what they were doing by putting QA on production.  I also am not comfortable with the job of QA being thought of as a blank filler.  There is much more to the QA profession than just simply filling in blanks. 


I don't know if Transcend ever did start paying QA by production, but I could see that the idea was being floated there.  Maybe there was a enough protest that they didn't change from hourly. 


Good luck to you!


I worked for a temp agency for 3 years..LOVED it. Just worked. No counts, no hassels, GREAT pay..
No benefits at the time.  I even learned pathology while temping (8 months on that assigment).  I loved the variety, the ability to say I'm not available such and such time.  I'd do it again in a heartbeat if I didn't need benefits.
I worked on site for many years. I've been doing this for 10 years... sm
I've worked on site, at home, for small MTSOs, for nationals, for hospitals. I've been paid per line, per minute, and per hour. I've been an MT and a QA. I have ALWAYS worked weekends and ALWAYS worked nights for the shift differential because MTs can't survive on 6 or 7 cents a line. At least I can't and I type 105 wpm.

I've BEEN dedicated from day 1, sister, so you are barking up the wrong tree.
They were doing that years back when I sm
worked for them.  Same as you, though.  The CPU was new, monitor brand new.  The speakers were new.  Then they sent this grody keyboard and a pedal that wouldn't even go down because there was some kind of hair (??), maybe cat hair, under the pedal.  I am really allergic to cats, so I had to call them and tell them to send me something without hair.
I worked for them a while back...
I never got to their required line counts because of filling in so many things with each report.  Finally, the recruiter called me and told me we would sever the relationship.  I sent the equipment back and got paid for my lines.  Working at much better place now where all the demographics fill in automatically.  Was not a traumatic event to leave them.  Go on with your life.  There is more out there in the world.  Bueno suerte!
You must have worked there a while back because...sm
The rental fees have been gone for quite a while now. The company has been restructured over a year ago and extra management added so questions can be answered promptly on accounts. Potential new employees are given in writing details of the pay rate, scheduled work hours, etc as part of the employment package.
I have worked for them and went back sm
I left primarily because last fall they didn't have enough work and we aren't talking low on work, we are talking absolutely NO WORK on the system for hours at a time. I don't know if they were overstaffed or what.

I was invited back recently and jumped at the chance. The new MT manager is a gal I worked with previously, but she had been promoted and she has many excellent ideas about how to make her organization a team. I really enjoy her.

As for the work, right now there is no problem at all. I think that this gal is pretty careful about hiring and not overhiring. She will ask if you can work more and go to a couple of crosstrained MTs she has and best yet, she will get right on there and type herself before she will hire a new person. I love that feeling of reality and support on her part. Her boss is an extremely nice, very professional gentleman whom, I believe, truly cares about the MTs and his staff.

They pay well IC and I'd go for it. The platform is a Word client and I love it. It took about 3 hours for it to go smoothly for me, if that long. Tech support is wonderful, he knows what he is doing and he is pleasant.

Umm email if you need other information.
Worked for them a while back...
What's going on now?
I have said it for years! Back in the early
90s when my employer tried to do a business meeting with us then and did not say a word about the variable fonts, I asked the question because I do that. I think to ask when I know the outcome is the bottom line. I knew true type fonts were variable and could produce double the amount of characters on a line depending on the font. So, I asked the question in front of all their employees...so what do you do when you are transcribing more per line Mr X...is that such a deal for we MTs? I did the math on how much more we would be transcribing per line and as opposed to the 60 characters we are getting paid to do now with our standard pitch font, the change of fonts can reap as much as 123 characters per line. That's basically how I phrased the question. He evaded the question and then on the elevator leaving the room (that was a full elevator), said to me X...you WOULD have been the one to ask that question! He lost most his employees within two months. They think you don't know to ask, but I think still the older MTs are wise to this so they do ask, but someone new into the field might not know about the gross line situation.


back some 15-16 years ago when I first started
MT, wasnt the AAMT at the heart of changing the name of 'typist' to 'medical language specialist' and werent they involved in raising the pay scale etc, because cant we do that now what they did back then? How did they do it? I remember the old typewriters and being taught by a CMT, and they told me it was not more a few years beforehand that they were just a typing pool but when I started they already had their own office, their own 'respect' in the hospital. However that happened, we need to do that again because I feel we have regressed, even past that point of a 'typist' -

My last couple of years working in the hospital setting (which then I could not wait to work at home!?) are filled with memories where especially at holidays the doctors would send flowers, gifts, candy, toasters, I mean they treated us pretty good.

Now we are treated less than human beings, this has to change. I realize the doctors do not control the money anymore, and that is a big part of it because in my opinion I think they spread the money around a little bit more than the insurance companies/government who now control it. We will never see any of it...

I would not mind getting involved, either, if you have any ideas.

Know what you mean about the coffee - speaking of which, gotta run and get mine too!
I applied a few years back
..... what an experience.  I have been a psych Transcriptionist for 20 years.  I tested, with basically no instructions.  I formated the report as I would my other psych reports.  No errors as far as terminology, English, punctuation, etc.  However, she said I did not follow directions (what directions?????) as far as my formating went.  She said if I could not follow directions she would not hire me.  She is a trip.  I wouldn't work for her for all the money in the world.
I took this to LD's a couple years back and
x
I worked for Oracle back sm

around April of this 06 for about 3-4 weeks and it was a total joke.  They don't have instructions to their platform in any kind of organized form.  Their training is about 1/2 to 1 hour and then you are on your own. I made absolutely no money and have been doing this for almost 30 years.  I wouldn't go there.  The people were nice except the one that i dealt with in Human Resources before I started.  That should have given me a clue.  I live in the south (originally from Michigan) and happened o say you all and she had the nerve tocorrect my grammar.  None of her business.  Obviously she doesn't know anything about being rude or different parts of the country. I should have just called them back after that happened and before they sent out my information/supplies and told them to forget it.


I have a motto of my own that is if it doesn't come easy, don't do it.  I went against my own values that time and got in a total mess.  Their platform then was a joke.  I don't know if they have changed in or not, but I wouldn't work for them again.


I do not want my youth back, worked too much
and wound down to only 1 job now, not full time anymore and drawing full retirement SS along with my pay from my job. Now, this is when it gets good and feels just like when we did make the big bucks only now I am not working excessive hrs, much easier in my later years.
Yes, worked for them back around 2003 (sm)
Stayed about 3 years. When I started, they were still Edix, and they were fabulous! Good line rates, great QA team, and some of the nicest trainers I've ever worked with.

Then they gobbled up a few smaller companies, became Spheris, and took away our quality bonuses, moving to a strict production-based incentive program. It was still okay for me, because I really liked my accounts and had a great supervisor.

Then they chased off some of the best supervisors, and then I moved on.

I tell friends who ask now that it's a great place to build experience if you are just starting out, but that I would never advise anyone to stick with them long-term. There are better firms out there. Not bad, but not great, in other words.
I have 15 years editing exp. they never called me back.
I'd not even try there again. everyone i know who is there is miserable.
Be careful, this is how it started with MQ a few years back
when they cut VR pay. I saw a tremendous cut in pay and I did leave after really trying to make it work for me. I think the only ones who are able to earn the same or near are those on a different VR system than MQ and have extremely easy accounts with easy formats and extremely clear dictators. I actually think you need to be a more experience MT to do VR reports well and I'm sure lots of inaccurate info gets through because of just reading and not really transcribing. I did it for many years and it sure didn't progress for me, only less money to do it.
And to think a few years back, I considered moving
Interesting that they're being fed the same line: 'Not enough medical secretaries in the UK' to do the work. (They must have attended that 'MTSO-For-Dummies' workshop in India, as well.)

This Indian transcription error totally cracked me up and made my day: Below knee amputation became baloney amputation.

I sure as he11 hope I never have to have a baloney amputation......

I tried Vonage a while back, but I didn't think it worked very well at all and got rid of it.
x
I worked there and left, recentily went back and
this is where I will hopefully retire from.  I went from company to company and was never happy with any of them.  MQ works for me.  Very happy that I went back!
And they have been that way since I worked for them back in 1999 or 2000!
x
Abosolutely satisified. Been IC for 18 years - hopefully will never go back to employee. nm
x
I live in NY and sent resumes twice over the years. Never heard back. nm
s
I'm back in college part-time after 24+ years
I figured this is the only to get my foot to the right job. My daughter will be 11 soon and by the time I finish my school that I did not finish after 24+ years, I could definitely be making 2 or 3 times more money than 7 cents per line. I can work at my local Starbucks part-time making $10.00 an hour with excellent benefits!!!
I tested a couple of years back; never heard anything...
I emailed them for update; still never heard anything.
I was feeling bad that they didn't get back to me with my 35+ years of experience, sm

but if that is the pittance they offer for pay, I'm glad they saved me the trouble of turning them down.  Pretty soon, scrubbing toilets will pay more. 


Why should I go back to making 9 cpl when I make 11 cpl now?? I made 8 cpl over 12 years ago.
nm
Pay was low back in 2005 unless you worked the entire weekend. nm
s
I worked for them PT awhile back -- 20 hours a week min., I think. nm

I've sent resumes twice over the years and never heard back. Have experience, too. nm
s
That referred to the MT's applying where I was a recruiter a few years back not to my current te
xx
About 1-1/2 years ago I tested, aced it, heard back, only to be told with....sm
28 years of experience, formal college education, experience in all areas, all work types, etc., that I would be started at 6cpl, then if I got off probation at around 3 months, I could make 6.5 cpl, and then another six months later perhaps 7cpl. Set hours, you can guess, I passed this one over very QUICKLY, and also informed them nicely that if they wanted truly good, top-notch, first-rate MTs (as their ads say), then they really have to come up with a few more CPL, that what they were offering for someone with a perfect score and all the experience was actually an insult. They nicely said okay, let us know if you change your mind. Yea, right............
I left Amphion a couple of years ago and never looked back.
It was one of the best moves I ever made.
I have worked for MQ, Spheris back when it was Edix, Transcend and OSI. TransTech is by far the bes
The pay is decent, probably not the highest in the business but not the lowest either. The benefits are good. Pay is always on time. Great bonuses. Great communication and most of all I really like the people and it makes me enjoy being an MT again.
It was a great company before othey sold out to Medquist years back.
Now it's crap.
Apparently, you got a call back.. Not me.. over 9 years of ortho experience and nada
Oh well, best wishes to you. Let me know how it goes once your through the process. I had asked before about information on them but no one seems to have any.
I have worked for MDI for 2 years and I
have never gotten a raise. Production incentives????? Never. If you are looking for all the perks, you'd better look somewhere else.
Worked at OSi for over 2 years and they have never
  
I worked for them about 3 years ago
The people were real sweet, but I couldn't pay my bills.  They have a funny pay scale and it changes after 3 months.  Wish you luck.
I have worked there for 2+ years sm
and am happy with the company.  They supply your computer for free, they help with education, everyone is helpful.  There was a slow time for a few months, but it has picked up now.  MT work always has slow times from time to time.  They have hospital accounts that one can work on if one runs out of work, which they pay more for MTs that can work acute care accounts as well as CMTs.
I have worked for them for 2 years and like it.
They have multiple platforms to work on. They have some difficult accounts, but no more than any other company I have worked for. There is always work available as you have secondary accounts and they provide a list of accounts that need extra help daily. Benefits are good, pay is NEVER late, direct deposit.


I worked for them about 2 years ago as IC sm
and they were really nice people to work for. Paid on time and very flexible, too.
I worked for them a few years ago.

I got my feet wet working for them, and I gained some valuable experience.  However, I found that they constantly sent updated notes/templates on how their docs wanted files formatted.  This got to be very time consuming after a while as this seemed to be a weekly occurence.  Of course, that was a few year ago, so they might have come up with a better system.  I also found their pay to be on the low end, and their raises, which you had to put in for, weren't all that great.