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Serving Over 20,000 US Medical Transcriptionists

Absolutely the worst company I have worked for. SM

Posted By: I know on 2008-10-10
In Reply to: Info on Meridian Health Care Solutions - Pauline

Extremely disorganized, outdated platform (in terms of MedRiteXL), unprofessional management.


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Worst company I ever worked for.
Sounds files are horrific, worst ESLs ever (and I'm very good with ESLs and do greater than 85% ESL), all kinds of internal problems, etc.   If you look back for previous posts you do find an occasional good post about them, but you'll find 10 bad ones for 1 good one.   There have even been people who ignored all the bad comments and went to work for them only to come back here and post that the bad posts were right and they were sorry they didn't heed them.    There is always work because there is such a turnover in MTs.   I also worked in QA and was offered a management position with them and the quality of the work I saw was so bad that I had to pretty much retype every file.  
I second that-worst company I ever worked for also..nm
nm
Worst company I have ever worked for
I recently worked for Central Transcription Services (CTS) out of Michigan.  My account manager was great.  The pay was great - when I finally got it.  I don't know if they have cash flow problems or just poor management, but they NEVER  paid on time.  My last check there was 12 days late, which is why it was my last check....I quit!
POLL:Worst company you ever worked for and why?

nm


Worst on-line company ever worked for
There is NO communication for MTs, between supervisors, QA, or anyone else. Company is highly secretive. QA is very rude!!! Receiving paychecks is consistently late. I would not advise working there for anyone.
I worked for this company and it was the worst experience of my career.
I would advise you to search the archives on this board. You will be able to make your own decision based on that info.
The only company I have ever worked for is Soft Script so I have absolutely nothing to compare sm
it to. I had my own accounts, lost them and so went with the first company to high resistance me!  I've been with them a few years now and certainly have had issues but with absolutely nothing to compare it to, I have always assumed this was just par for the course....now after reading all these negative comments about the management and the platform, etc., I am wondering what I'm missing by staying with SS...how much worse is this company than most? Would it be prudent to start interviewing with other companies and if so, which ones are better than SS. I would so appreciate any input....I support myself and believe me if I can find a better company where I could make a bit more money...I would be there yesterday! 
TransHealth is absolutely the WORST -- You will
This is a known fact by many MT's !
ESL's are killer, worst I ever worked on SM
Disagree about email. They leave you alone to do horrible work.
DSG is one of the worst companies I have worked for
and I think they have a very high turnover rate. I did not even get my start-up paperwork for 3 weeks and I honestly feel this is because they have so many people quit the first 2 weeks they wait to see if you make it that far before they bother mailing out the package to you! I lasted 4 months - I was absolutely desperate or would have quit sooner. Their accounts are absolutely horrible, management is the worst I have ever seen - do not answer emails, demand you be on IM but only to IM you - never to answer an important question, if you bring up a legitimate question on an account specific they ignore you as if not important, inconsistent as heck on the account specifics, ask if they can call you and then finally call 2-3 days later, make a huge ordeal about minor things. Only thing they have going for them is the platform - other than that they pretty much are a horrible, horrible company and I would steer clear of them seriously.
Worst place I ever worked. Much of the same
info in the archives.  There is a reason they are constantly hiring and new accounts isn't one of them. 
I have worked for a lot of companies and can tell you this has the worst mgmt of sm
any company I know. They are unprofessional and they do not know how to manage.  They are running around like chickens with their heads chopped off, play people against each other (watch behind you if you go there) and you really do not want to go there.  They do hire outside the U.S., almost everywhere actually-not just India, the Phillippines, but as far away as Australia. Their tech support is bad and the company could care less about those that work for them.  On an up note, they pay on time. That's all I can say about them that is good.  You would do better working for any other service that is around than working for them. 
Yes, and it's the absolute worst. I've worked on a

nm


CBay is the worst place i EVER worked.
Liars and thieves. I do not like to be lied to and they did, all the time.
Worst place I've ever worked. I hear a lot about

a better than average pay, but no one ever says what it is.  If you do QA they need to pay hourly.  When I was QA I was better off retyping the reports.


They use Start/Start and require you to purchase it.  When I worked there they got a $20 discount if you told the company you worked for SoftScript, not sure if still that way.


I wouldn't recommend this company to anyone, but I do still have my foot pedal and software if you're interested.  


The platform used to be Apex. The worst thing I have EVER worked on.

I quit after a few days of struggling with that garbage. I made like $9 in two days LOL. I just remember typing a half hour only to get 30 lines and it was like over a full page of text. I'd say rip off...


I have worked there for over a year now and have had absolutely no problems
They pay is on time as long as you get your invoice in on time. The work is there,and the QA people are awsome
Worst Company
I too feel your pain about losing your account to India, but unfortunately it will be inevitable that everyone will lose their account to India at some time or another with this company. It seems with them, they use the US MTs to gear those accounts up for the client, make their work look really good, while in the background training the India MTs to take it over one day, and they usually do. Spheris is the worst company out there. If every US MT would just not work for them anymore, it would be a perfect world...wouldn't it!! Unfortunately, that will never happen, hence Spheris living on and screwing yet just another MT over and over again in the process. My sympathies to all MTs that have to stoop to try make a living at Spheris, I will only hope for you all that you find a better company that appreciates you and your hard work one day!!
Worst company ever!!!
I worked for Cymed for almost 2 years, but they were bought out by SPi in the summer of 2006, and things really went downhill after that. I left a year ago, and it was the best decision I have ever made! I hear that things are even worse there now than they were when I was there. They treat their MTs horribly and don't even pay for spaces. There are MUCH better companies out there to work for! You will get totally screwed over by this company.
Absolutely not. In my recruting experience many were old-timers having worked
It is frightening.
They are also the abSolute worst company. nm
 
SoftScript the worst company ever!!!
.....
Are they a perfect company, No..are they better, probably, but are the worst, definitely not.
Overall, I'm happy there. I have tried other job but thus far no one has compared to them in terms of benefits, and I love the leads we have. That is why I stay.  If there was a perfect company out there, we'd all be working there but they are pretty close and have a lot of happy employees.
Worst company out there. Horrible sound
quality, horrible ESLs, system not user friendly, loopy QA.   I would not recommend them to my worst enemy. 
This company is the pits! They have the worst program
to work on - supposedly a wonderful automated computerized, integrated with voice recognition, state of the art, etc., that is so far behind the times that you spend 20 minutes trying to just figure out how to do the demographics on each report.

NOTHING is automated. Nothing is uniform.
You get multiple types of reports from multiple accounts to work on, but you have to have the instruction sheets open at all times because there is nothing uniform about which block the date they want for that report goes in (like playing the game where you find the nut shell that the pea is hidden under), so just to be sure you got it in right, put it in all 3. Then make sure you select the right reason that there is a problem on the report. There are probably 20 reasons, several say the same thing, but you better pick the right one (and do not ever suggest they remove the ones you should not use, nor suggest that they only have 1 box to put a date in, or anything else about this program, because it can't be done.) You have to go to a minimum of 5 different screens just to finish the demographic garbage.

The problem is that management has gotten too far away from transcription. They sit in their ivory towers and do not realize how much clerical work the MLS has to do to complete a report. They are not open to any suggestions, always the same old story of we have always done it this way.

Technical support is a total joke. You can sit for hours and never hear a word on how to fix the problem. And when you do hear from them, it is always your fault.

Not sure if they have fixed any of the not-so-automated stuff recently, but I doubt it - they probably just created more boxes for the MLS to complete.

So do yourself a favor and find a different company. I found one that wrote their own program and it is great. You rarely have to do anything with demographics. Everything is quick and easy with good and SENSIBLE keystroke commands (ones you can relate the command to the letter of the alphabet, not something like using control+T to enter a patient name or whatever stupid command Transcend assigned to that field.

Editing is an even bigger joke. The team leads take all the good editing jobs and the MLS is left with the crap. And cherry picking is rampant.
What company is good in your opinion if Spheris is the worst? (nm)
nm

Thanks
SS is the abolute worst company on the face of the earth.

The sound quality of their files is horrendous, their dictators are mostly ESL and the absolute worst ESLs I've ever done and I do ESL all the time and am very good at them usually.  I found their platform very time consuming, tech support wasn't very good, QA was an absolute joke.    If you take this job you can forget the coffee, you'll need Valium.   If you read through the achives there are many posts stating basically the same thing so it wasn't just me.  There are even a couple of posts where people decided to take positions against the advice of many of us and they have come back and apologized that they lasted only a month or two and we were right, that it was the absolute worst company out there.  


I don't know anything about the other company.  I don't know if they are a new company or have changed names because I've only seen them mentioned on here a couple of times. 


 


How is it that in less than 1 year Medware goes from the best company to work for to the worst?

Let's hope AAMT does a better job of picking the next company of the year!


DSG IS MY WORST COMPANY VOTE... DONT WORK THERE...
I agree, they are unprofessional and rude. They throw you into a pool that they have overhired for and there is not enough work to go around... then they cry and complain when youre not hitting your production. They set impossible standards.... unless youre a brown-noser, in which case, see those peoples posts as the ones who would say anything positive about DSG. Its like the movie Mean Girls, and the mean girls are running the show there.
company is bad but the Tennessee management team is the worst. Run! -nm
nm
Worst company to work for. Read the archives and you'll
be hard pressed to find anything good about this company. 
Getting the worst shift and worst work are two different things...
If you are new, you may not get the best shift, but everyone should share in the difficult work. No one person should be stuck with ESLs because they are new. Maybe the new hires won't get first pick of holidays...things like that, but shouldn't get stuck with all ESLs. Doesn't make sense.
there is absolutely nothing on this company = sm
nothing came up, even in the posts below.
Oh absolutely! I agree 100%. Especially when it comes to my company
the "company who shall not be named"!  Yep, the fabrications that can start flying out on that company are actually funny by the time the flaming thread gets done, but sure must work and scare off a load of MTs, though, actually, by the looks of the new hires, nobody believes them! I think it works against "those" type of posters either way - the extremist cheerleaders and the extremist bashers.  They actually do more harm than good for their individual causes, because they sound so NUTS!! 
If anyone absolutely LOVES their company ... sm

I would love to hear about it!  I have 15 years experience, 14 of that acute care, need employee status with benefits.  I'm with the BIG transcription company now that is steadily taking away everything good about being an at-home transcriptionist   :(  Have been there 12 years. 


Any suggestions?  It's sure confusing going through all of these different companies, trying to figure out pros and cons. 


Thanks, I would love to hear from anyone who works for a great company! 


if anyone absolutely loves their company
I used to work for MQ but quit over 2 years ago. I now work for EMTSonline and absolutely love it. Work is plentiful. They are all very supportive. I absolutely love my work again.
I would ABSOLUTELY NOT work for a company that is associated with her. nm

Good company (not absolutely great). Been with
them for almost a year (March will be a year).  Lots of work. Does not offshore.  Pays well. You will read good and bad.  I just have no complaints at this time and I have been doing MT for 16 years.  Good luck in whatever decision you make.
I dont know this company but I would absolutely hold into a job I had until I was sure these
companies arent playing games.  I dont trust any of them anymore.  
A company is ONLY supposed to verify that someone worked there, what dates they worked, whether PT o
and last date worked. It opens everyone up to a lawsuit if more is given, so most companies are told by their attorneys and business advisors to verify only.

No one has a right to a reference, only verification of employment.
Whatever that company is, they absolutely do not have access to our resume bank.
/
Worst of the worst...I agree with RUN
Please - don't learn the hard way!  You will only waste your time and run the risk of not making anything to boot unless you have a relative who is a big city lawyer.  Under the sugar coating is something very bitter.
Absolutely not! I work for the best MTSO. I am have been so blessed to work for the small company I

I will share this about the MTSO I work for.  I called her late last Wednesday night after Church and told her I was compelled to help out with Hurricaine Katrina in some way and an opportunity arose for a small group from my Church to go to Louisianna this coming week.  Would she be able to cover my work.  She told me no problem without any hesitation and even donated money for the trip. 


And I am sure there are plenty of good companies out there to work for.  To compare us to migrant workers is just not right.


Best company I have ever worked for, and I have worked for a lot!
I can't believe some of the things these people say here, and have to wonder if it just the same person or two bashing. I have been at MDI for four years and I do not have a low workload and I get treated very, very well.
I think it is. He worked for my company
and this is the name he went by.  Might not be his birth name, but isn't just an internet moniker.
How do you know? Have you worked there? Maybe the company

just expects their MTs to do their job. Ever think of that?


I ask because I have worked for the same company

for 15+ years, and I don't like the way they are conducting their business right now.  So, I ask.  I think, like everything, you can take it with a grain of salt, BUT when you see a consistent complaint, then there is cause for alarm. 


I also want to know if a company pays fairly, keeps their word with regard to what is offered, if they have a high number of ESL doctors on their accounts, what type of transcription platform they use and is it easy to learn, and how quickly and accurately QA answers questions. 


Those are not things that can be observed from an ad for employment and instead come from the people who work for a company or have worked for a company. 


 


If this is the only company you have worked for then you don't know

there is any better out there.   I don't mean this to be ugly, but if you only have one year of experience you aren't qualified to be an editor, I don't care how good of an MT you are.  It just isn't enough experience and speaks tons for the quality of work that is produced.   Since I was also in QA I know the kind of work that is produced.   I've been in the business nearly 20 years and I'm still learning.  


I was actually offered a management position with SS after working for them for only 4 days, so obviously I'm good at what I do and they had no complaints with me.    Everything I said is/was true.


They were the best company I ever worked for (sm)
I left because I needed benefits of an employee position. However, they were the nicest QA. They left you alone. They didn't have the nonsense I've dealt with at Webmedx. I would have loved to have stayed with them if I could have afforded to. If you get your benefits from someplace else, they're really worth it.

What others are saying about having a hard time getting hired on is absolutely true, however. They don't have a dedicated recruiter, but instead have an owner who is wearing many hats including that of recruiter. I had to message her several times, call multiple times, and really pursue it to get hired on. I was persistent, and later I was glad that I had been.

I haven't been with them for many months now. They were a bit behind with technology, but not the worst. Being able to work whenever you want is definitely a huge plus.

I would highly recommend them still. Just know you've got to be persistent to the extreme to ever get past the resume/interview/email stage.
Anyone who has worked for more than one company can
tell you that every one of them - the good ones and the bad ones - have slow periods. Hence the concept of backup accounts. My backup account is actually p.r.n. with another company, and it works perfectly for me.
With every company I have worked for
you most certainly need the speed of DSL or cable to be able to do the work. I have DSL and mine still goes slow sometimes. There is no way it would work with simple dial up.

It's not the companies' fault that you do not have access to DSL or cable. I know some companies do not allow satellite, but there are many others that do so I would seriously look into that.