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Actually I think the opposite happened from the "attacks"

Posted By: I think more are looking at them and on 2005-12-27
In Reply to: I bet Keystrokes is sooo glad they posted their benefits! LOL - NervousNelly

I hope they compare apples to apples and not apples to oranges.


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I do just the opposite
I live alone. I brush my teeth, may or may not get out of my PJs, comb my hair maybe once a week. I am totally pathetic. But...I love it!
Just the opposite for me. The first
2 weeks I had 80% ESLs and a lot of bad sound quality, and since then I've had days like that interspersed with easy days. But I've built up my normals so even the ESLs are fine for me now. The only reports I hate are the long ones with the long pauses that put me to sleep, and some long cardiac cath reports by a slurrer.
just the opposite

I'm drowning! Are you acute care or clinic?


 


opposite for me
i left MQ, interviewed with KS and decided to go with MDI instead, and for me, am so happy i did. there's a good fit for everyone i guess!!
Or...they think the opposite
...they will say, Oh, so you do data entry. lol I could probably earn more money doing 'data entry'.
No, it has been just the opposite. They've been
I just have a hard time with their platform and the account that I'm on is very difficult.  They don't harrass me at all about not meeting the quota.  I'm just worried about it myself because I need the benefits and I'm not sure if it's just me or if the other people below were having the same problem.
and I had just the opposite experience with him.
x
Actually the opposite is more true
You wrote: The problem is that they (MTs) seem nice and normal when being hired and then their true self shines through within days or weeks.

My experience is the opposite with Mom and Pop MTSOs: They tend to be overworked - or - they don't want to be bothered with actually running a business properly.

Ask for clarification, or point out an error and some of these nice and normal sounding MTSOs turn snarky, defensive, and dismissive. Or as in the case of this company, they alternate that with totally ignoring you.

You are correct - there are MTs from h___ however, it's clear from reading the trend of complaints on this board that people aren't looking for extraordinary treatment - just general respect. Like being paid on time. Disclose up front if you tie payment to payment by your client! Like being properly trained. Like answering questions promptly and politely, and taking responsibility for when the MTSO is at fault.

R-E-S-P-E-C-T! find out what it means to me. Hey! giveit2megiveit2me. uh huh!
RUN IN THE OPPOSITE DIRECTION!
nm
I am soooo the opposite
If I were making this posting, I would be asking if anybody knew who made a 'clicky' keyboard, because to my ear, they're all too quiet. I need to be able to 'hear' what my fingers are doing, which may make sense to some of the people on here. I don't know if it's some kind of subconscious thing or what, like instantaneous letter counting or something, but I can almost 'hear' a typo and God only knows what I would be typing if I didn't get that immediate feedback. I just turn up my volume and, if it's really tough, type really gently through the bad section (and hopefully it's just a sentence or so).
I am soooo the opposite
If I were making this posting, I would be asking if anybody knew who made a 'clicky' keyboard, because to my ear, they're all too quiet. I need to be able to 'hear' what my fingers are doing, which may make sense to some of the people on here. I don't know if it's some kind of subconscious thing or what, like instantaneous letter counting or something, but I can almost 'hear' a typo and God only knows what I would be typing if I didn't get that immediate feedback. I just turn up my volume and, if it's really tough, type really gently through the bad section (and hopefully it's just a sentence or so).

But in answer to your question, it seems to me that a lot of the black Microsoft keyboards are pretty darn quiet, both the straight and ergonomic ones.
I had the opposite response.

Too funny! I hear just the opposite.sm
I still speak to the records director at the hospital I used to work at. A certain unmentionable company lost a several million dollar account with them when it was discovered they were outsourcing work to Indians. Another large practice has several lawsuits pending from US QA editors Americanizing dictation done by Indians. I've seen the work and it is atrocious.
Looking from the opposite side of the fence

Remember QA person, you are getting paid by the HOUR to research blanks, MTs do not, they work on PRODUCTIVITY. Now, I don't leave any blanks because I have personal pride, but when can't understand it and I spend 5 minutes on ONE WORD I figure my job is done. You QA people can research it from there, because the last I knew no one works for FREE, or maybe you would like to? I can't buy groceries or pay the bills with all that free gratis work the company and you QA hourly folks would WISH I did.


I found just the opposite is true (sm)
With most companies (outside of medical transcription), being an IC means that you work when you want, for as long as you want, with no set schedule. In medical transcription, these companies use IC status to get around having to pay benefits and deduct taxes, and they STILL require you to work a set schedule, even as an IC. I can't speak for all transcription companies, but that has been my experience. They want you to be classified as an IC, so they don't have to do taxes and pay benefits, but they still want to treat you like an employee.
completely opposite experience here sm

I've received direct deposit, a day before the official pay day of Friday for each and every check, including my first one (which is extremely rare in my experience). 


I have plenty of work available on my account, but I have been trained on 2 different accounts (1 on eScription, the other on ExTEXT).  They've been very friendly and helpful the few times I've had to call them.  The rest of the time, they leave you alone.  As long as you work your shift and meet productivity requirements, they seem pretty hands off. 


It's like any place, I'm sure, what works for some doesn't work for others.  Each person has different needs/requirements. 


Sorry you had trouble. Hope you found a better place for you.


In response to "just the opposite....."
Well, HATS OFF to that MT who got that account! About time someone gave up and stood up to do something for herself to survive this mess.

Quote: ...cannot even get 0.13 per line and most clients want 0.12. Rediculous!

Honey, I'm an MT and I am salivating. From annuals in or around the 70Ks, to living out my savings, I am now on the credit cards because the services are in a tizzy. Got Valium?

Obviously, because the way things are for you services, we MTs feel the need for protection in working for same, regarding overall integrity and how that damages us.

The workers did not ruin it for the companies; we did not make it so damn competative out there. That one is between all you organizers and the VR creators. The only thing we are guilty of is doing good job that made you shine when this profession was, in fact, a profession.

Yet, you people (aside from a select few these days) ARE ruining it for us, rendering it useless to continue without ethical boundaries in your attempts to keep the company afloat.

Well, and I'm so, so sorry, but the MTs ARE this business with an -ist.

So, I guess it has finally some to this: Unionize - or pair up and organize. Reclaim self-respect, self-worth by getting hired on for say, 11 cpl, even. It only takes ONE facility for me, just one.


I have the opposite experience.. I have a lot of communication
I don't feel like a number there, I really feel like a part of the family.
Sometimes you can get completely opposite opinions from
MTs, not just a disgruntled MT versus owner/recruiter/supervisor.

Unfortunately a lot of companies play favorites, even though they may say it cannot or is not being done. The MT who gets the short end of the stick is going to, rightfully, complain about bad situations and bad line counts, hard work, etc. The ones who are spoonfed by their supervisors - get the jobs with all the normals, get the accounts with easy line counts and easy dictators, are going to think it is wonderful.

I have been watching the boards for a long time. I remember 1 company that was touted as being the best in the world (located in Florida and is almost a bad word now), sent flowers to every new employee, etc., but gave the new people all the rotten work to do. Same happens with a lot of other companies, and if work is low, the favorites are allowed to continue to work and the others have to try to make up the time as best they can.

A lot of companies have different platforms to work on, some easy, some not so great. Line counting may be different on different accounts. There are a lot of reasons for the discrepancies in posts.
It;s the exact opposite where I work
We are flooded with work and are being asked to work extra.
I get charged the opposite - i have to pay $5 per check for DD. nm
@
Quite the opposite. I have found mostly positives. sm
I started 4 months ago and so far, so good. When I was doing research, it seemed that all the negative posts were from the same 2 or 3 people, one in particular that harps on no raises and no OT pay. Everyone I have talked to at KS and other MT's that I know at KS all say the opposite is true; they do give raises and do not expect you to work OT. When the do ask you to, they often say holiday pay, which means 1-1/2 times your regular rate, just like OT pay. I did get my raise at 90 days, as promised. I do have the work I need to get the lines I need to make the checks that I need, so I am happy. The training was excellent, and the QA feedback helpful not spiteful.
I have the exact opposite experience
I did have to tell them approximately when I would be working (mornings, afternoons, etc.) so they know who is on when stats come through. I did not have to give them an exact schedule that I am required to stick to.

They do require Messenger, but I have only be IM'd once in the 6 months I have worked for them and that was for request to do a STAT report. I don't feel I am monitored.

I have missed several days of work and been a no show due to my kid being sick, but it has never been an issue. They have never even mentioned the days I have missed.

I guess the lack of work may be an account thing. My account has only ran out of work 2 days out of the 6 months I have worked on it. I have plenty of work and only work on 1 account for them, but I could easily get a secondary if needed as I have received several emails announcing openings on otherr accounts.

I do agree that the Iscriptor can be slow, but it is comparable to other platforms I have worked on. I like it better than Inscribe and Extext. Just personal preference I guess.

I have worked with many companies and Advanced is one of the better ones in my opinion. I feel I am left alone to do my work, but when I need help, someone is only an IM away and is always ready to help.

Just goes to show how people can have completely different experiences with the same company.
I had the exact opposite experience!
I was recently contacted by a SoftScript recruiter as a result of my resume posted on this site. She informed me that I seemed perfectly suited for an acute care (Big 4) position, even though my resume makes it clear that my experience and interest lies in clinical transcription and editing, not acute care!


This is just the opposite for me..plenty on weekends. (nm)

Just the opposite. The rates we charge have gone down too because of offshore sm
and several other reasons, including MTs that go in and get accounts for the amount that they are paid by a company. I had a potential customer decide against us at the last minute because a new Transcriptionist offered to do their work for 0.08 per line. They said that they could work with her being new.

I also see times where newer companies willl go in and underbid everyone just to get their foot in the door. Then other doctors or clinics or hospitals that are looking call around to their friends at other offices and find out that they got that low rate and no way are they going to pay 0.14 per line.

When I started 16 years ago with my own accounts, I charged .18 per line. Now I cannot even get 0.13. Most want 0.12 or under. Ridiculous!
I do NOT feel that I am treated disrespectfully! Quite the opposite, really. sm

ALL of the support people I have dealt with have been extremely polite and helpful.  I hear please and thank you all of the time.  You do not get that too much anywhere nowadays, it seems.


Granted, I would have been happy if I had been like the one poster and had been paid this Saturday, which is what the original post was abuot, it seems, but I always know that I WILL be paid. It is not like some of these MTSOs I read about who write bad checks, give excuses about paying late, cheat you on your pay, etc.  They are very honest people and I never worry about that end.  In fact, they have shown me kindness in the past where others would not have cared at all. 


There are problems with all companies, and this company is not perfect, but then again I have not found any company that IS perfect.  Admittedly, when I was first told that the company was in India, I was a bit taken aback as I had always viewed them as the enemy.  However, all of the transcription is done in the US, and the work is sent to India to be pasted into the GEMMS platform. How it works out to be cost effective for them I do not know, but anything that saves me having to type directly into that nasty platform (GEMMS) is a blessing.  I now have a couple of other jobs, but that is only because I wanted to be an employee with benefits.


I feel bad that this whole thing has turned into a bashing of the company and especially Tonya.  It is true that she has gotten busy, but I always know that I can email her or call her and she will get back with me.  There are times that the work dried up for me and I was not happy, especially when I saw ads for more MTs, but I also blame myself for not talking to the right people about it.  Most issues can be worked out if you just deal directly with the people who can help you and not just come anonymously on a message board and complain.  In fact, I wrote to Tonya about the paycheck issue, and she confirmed for me that they had my invoice and the funds had been issued, so that was that.


Bottom line, the pay is decent, the work is easy, and the people are great.  People could find far worse places to work.


I apologize for the long post, but when I saw that post, it really annoyed me.  Thanks for letting me vent. 



Well, MY experience with unions is the exact opposite...
My dad was in a textile worker's union for 35 years. He had to go through a strike when he had 3 small kids. For six weeks, he received $20 a week and only two bags of groceries for the whole duration. He lost his job at 35 years from the plant closing. That is not to mention that his union wages had us always barely making it, and the union never once did a thing about the conditions they had to work in. He has struggled with a form of bladder cancer for 19 years from working in those conditions and the chemicals used there.

Ask the auto manufacturers what the union has done for them. Yes, the workers are making it fine laid off, but the companies are near death. Those companies feed our nation. We're 1000 miles from Detroit and our livelihood depends on those car companies staying up and running. My husband's company does not make a thing related to cars, but the company that OWNS his company does.

Bottom line is that if this industry has come to the point that we are discussing needing a union, then maybe we need to either get government intervention to standardize the industry, set regulations about ONLY US work for US medical records, and use only certified workers, OR we need to go back to college for our next career choice.
We are opposite, not as stressful for me and the money is fine
I make at least $20 or more per hour and that is ok with me, plus the fact that the ESLs that are on there (which there are many!) I am happy because it will get those a lot easier than I need to rack my brain for.
I experienced just the opposite..lost hospital job,
nm
i think the opposite, give the boot to those who are wasting everyone's time and just don't ge
the quality dropping also drops our pay for good MTs who care about quality.
sorry.....intro should have read i felt the opposite last year....until
nm
My experience exact opposite- Me willing work 6 days, regular sched, 100% QA last review- Company: N
Me: Ready, willing and able to work 6 days a week, regular schedule, 100% QA my last review, on all ESL's doctors.

Companies: No work. All ESL work. All the worst dictators. No work, did I mention that. Don't want to buy new software or any software to help the MT. Ridiculous formatting rules to decrease my line count. Low line count rate. No holiday pay. Have to work holidays.

Your post was way, way out of line. Maybe you work for a great company, SO tell us who it is.

I've tried 10 companies in 10 years, and they were all the same. Pick my brain and make me work hard, hard, hard for ? 150 lines an hour with ALL ESL, poor sound quality, and then don't really want to pay for the 150 lines, want to jiggle and wiggle it down to 120 or less with rules.
No one said KS was out of work or low on work. The opposite is true. sm
I have heard that every account is busy. My primary is and both my secondary accounts are looking for extra help.

Isn't MDI Florida part of Transcend now? Maybe the work is going to India. They are pretty open about that.
I did that, but nothing happened

I have a scroll mouse, but font is still same size.  Appreicate the tip, though...never knew that one. 


Thanks for posting!


What had happened was, sm
I've known Linda for over a decade now. In the timeline of the article, which is during the time that I've known her, I've only known of Executive Secretarial Services. In many other interviews and articles, she's plainly stated about changing her goals and target market, hence the name change to ExecuScribe to reflect that she's not just a secretarial service. The ESS name can't attract MT clients, and she wanted to open herself up to that market. The articles and a conversation we had both reflect the same.

I think that all of this is a tragedy. This happened 15 years ago and for the RBJ to be rehashing all of this doesn't serve any constructive purpose whatsoever. What it will do is hurt Linda, her clients, her staff, and the community, which could very well trickle down to the MTSOs in our area. She paid her dues and it should have been left alone. The RBJ staff writer was wreckless and irresponsible in bringing this to the forefront. What I can't figure out is how all of this started in the first place, i.e., what made RBJ investigate into their past?

Rochester is dying and has been for years. We have no major or attractive employers anymore except for SMH and the non-degreed positions there are only a tad over minimum wage. Over half of the city population lives in poverty-like conditions and we have one of the highest murder rates in the country. On a national level, she did bring Rochester some recognition and she also provided local jobs.

Again, I think all of this is a mess. You have to admit that Linda's a tough one though. In the article, it stated that she made an "impassioned plea," but it was only ONCE and that was it. She didn't grovel. She's kept her self-respect intact. She's smart and she's also very savvy. She'll pick herself up and dust herself off and go about business. What she did build is very impressive, as have all local MTSOs, which I've had the pleasure of meeting in the past decade.

A lot of people are going to get hurt from this because of careless journalism. The mighty always fall the hardest. I don't think that any of us should rejoice in another's hardship.
this happened at my last job
People were staying up all night working,by the time 8 a.m. rolled around...no work...soooo frustrating for those of us who sleep at night. Had to get away from that, plus the boss had favorites that got all the cake work and the rest of us were stuck struggling with whattever was left over...definitely not an even distribution of work. I asked my boss about it, but of course, I was being crazy....
happens to all... happened to me
But i only was for 2 weeks.
Oh no! Not you too me2!! IT happened to me, too:)
Sorry, but that struck me as funny saying you2 me 2, happened to me2.
Something that has happened to me lately at MDI
I will dial in and get the no more reports message.  A few minutes later I will dial in and start getting reports from the night before or whatever, dictated obviously before the last time I dialed in.  My question is - where were those reports the first time I dialed in?  Do they transfer them off of the hospital system onto MDI's system and maybe they weren't transferred yet?  Just puzzles me when that happens and it's happened several times lately.
I'm sorry this happened to you. If it were me, sm

I would resign to keep my record clean, and try like heck to get another job but this time in a hospital or clinic and get my production skills up.  If you try and get another job at home (I'm under the assumption you might be a newbie), this could happen again.   You don't need that. 


As for unemployment payments, I doubt you could get them if you resigned.  You'd be better off getting another job right away. 


Good luck!  I hope things work out for you. 


 


It has happened to me too

Sort of the same thing happened to me as well, right before Christmas, different company though.  I had been told prior by someone that my accuracy was at 99%; only to be told by someone different that I was being fired because my quality had gone down over the last few pay periods, but what is odd, is I never got any type of feedback.


I am still relatively new to this profession--having only graduated in June of 2005.  I had also contacted my supervisor and asked how well I was doing prior to the firing, only to be told that I was doing great, and to keep up the good work. Then be e-mailed--not called--but e-mailed stating that I had been terminated effective immediately. That was the worst time to be fired from a job because NO ONE hires right before Christmas, and I am still trying to find another place.


Good luck to you


This happened to me.

Go to a different branch of your bank and this time DON'T tell them that you had your passcode with the card.  They can look up where the money was withdrawn and they will reimburse you (my bank did).  Then go to the police and they will send an officer with you to go to the bank wherever the money was withdrawn.  A report will be made out and they will check the surveillance tape to see who it was, as long as that ATM has cameras. 


Good luck to you!  Dont' give up on this.    


This is not what happened to me (sm)
Maybe it depends on the account, but I log off whenever I want a break.  I don't have to stay on the entire 8 hours straight.  Demographics didn't have to be filled in.  They were already there.  The only time I have to type anything on demographics is when there is a change, or I have to do a seach for the correct admission. 
What ever happened to DSG? Are they still around?
nm
This also happened to me at my last job...sm
Even when I said something...i was crazy and when my line count dropped they wondered why. They actually accused me of not working up to my potential in order to get benefits for my disabled son, well not acused, asked me if that was what was up. No, it wasn't....I left shortly after that last insult.

If I were you...I would most definitely say something and keep saying something or ask for a difficultly premium or something. It is unfair in my opinion.
happened to me, too. .. (sm)
only they disquised it as a new revised pay scale. Lots of patient demos and flipping thru schedules and faxes, low work volume... I would say look elsewhere, too.
Happened to me twice.

I submitted resume to one company, they didn't have any openings, so they sent it to another company that they knew had openings.  Guess they were buddies.  Another time, they saw my resume on monster.com


 


It happened to me also (twice)
Don't feel left out. This happened to me twice by Zylomed in Florida and Alex Medical Transcription in Virginia. They offered me a position, told me they would send me my papers, and I never received anything. I sent several e-mails and no reply. That just tells you how disrespectful a company can be when they treat employees or future employees this way. This must be a signal that the company is not worth our time and there are other better companies out there. Good luck!
Yes -just happened again to me.
Really tired of it. They should spread them around. Why should every day be hard for me because they cannot do the tough people???
This happened to me once and this is what I did..sm
I was somewhere for only 6 weeks, it took them 5 wks (3 wks overdue) just to get first paycheck, I was begging for work, so just say see ya.  The gave me promises that were never fulfilled.  I was hired under false pretences and felt I owed them nothing.  They couldn't even give me work and when they did, couldn't even pay on time.  I already had another job lined up that needed me immediately that I could devote 40 hours + a week to, so why waste 2 wks?  I just decided I wouldn't ever put them on a resume or use them as a reference.  So I just sent them an email and asked them if they could possibly send me my last paycheck and the actually did.  If they are breaking contract you don't owe them anything especially if you are an IC.  JMO.