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Actually, I was on the Merit side.

Posted By: horrible MW on 2005-11-11
In Reply to: Been there, done that! It seems that the problems here are isolated to the Dictaphone side. - me2

Now I work for a company using Dictaphone, and I'm happy.


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Merit side of Medware....
Can anyone give me their opinion on how easy it is to get lines, etc. on the Merit side of Medware?  I am currently on the dictaphone side, but have such problems with the software locking up that before I leave the company completely was wondering how the Merit side was.  Thanks. 
Amen! I am a reviewer on the Merit side and could not
I have experienced nothing bad. Recruiter was honest and great to work with. Training was great and my Team Lead is the best!! Very happy with everything at Medware. I left a horrible company (OSi)!!!

I can see why they were voted Employer of the Year. They rock!!!!
I am using Merit.
I also think they have a Dictaphone.
MERIT

I found it to be a very user friendly platform to use.


Only some of MW uses that. The ER work is all done on MeriT, which is their own. nm
x
Not all MW ER work is on MeriT - sm
I work on a primarily ER account and we are on the Dictaphone platform.  I really love working for Medware.
I use Merit on the ER team

nm


Merit Program
Compared to EXText? No comparison, way worse.
Love Merit
I love the Merit platform, but it's pretty much the only one I've known other than Medware's older one where you had to dial in. Merit is probably the only reason I stay with the company since I don't want to learn a new platform and I'm afraid it will be tedious. They do not have enough work right now though on the ER side, but maybe acute care and Dictaphone does.
MeriT versus ExText
I just started with Medware a little over a month ago as an Editor and work on the MeriT System. I worked on ExText before joining Medware and I like MeriT better. ExText is a great program, but I think MeriT is more MT friendly.
Medware Merit platform ~ anyone use

Hoping someone could let me know how well the 2 work together.  Is the Merit platform easy to use ~ how does it compare to Extext?  Thanks a bunch for any info!!!



merit versus dictaphone
merit sucks compared to extext
Merit of DeVenture's Reply
I have to give DeVenture credit for making their reply sound so credible. However, my understanding is that this case was not about one of your MTs at home. This case is about one of your administrative staff members NOT one of your typists, so this does not compare whatsoever. Nice try though.
Any information on Merit Tech

in AZ?


Thanks


Medware's Merit works with satellite

I have high speed satellite (DirecWay) and work for Medware.


Medware has 2 platforms, Merit and EXText
They use 2 platforms, their own called Merit and Dictaphone's EXText.  Depends on what work type and account you ask for, different teams for each one.  Hope that helps, I have been with Medware about 6 months and use EXText, it's awesome.  I am on a clinic account.
I should say that this is for ER work, employee, Merit system. nm
x
How is MW's MeriT program as far as productivity goes? just curious

MW also uses their own software, Merit, which is very easy and organized. nm
x
Anyone use the Merit platform with MW? Good, bad, average? nm
s
I have worked on both sides, Merit and dictaphone.

I think the Dictaphone is better but the account I had you could not view old reports.  You could open up another text client and view them that way, but opening up 2 word documents of any kind messed things up and I had to get out of everything and start over. 


As far as the dictators, I had an easy-dictator account with both Merit and Dictaphone and  yes, there was more than enough work to do on the Dictaphone side but the Merit account ran out quite a bit.    I had encountered 3 different team leads during my stay tere and all were as nice as they could be.


Anybody running Smartype with the Medware MeriT program? (nm)

Word based expanders work with Merit
Hope that helps
You can't pick what accounts you get, only whether you are ER or acute. I do 2000+ on ER, Merit p
woowoo
Merit is what is screwed up. As usual. New managers couldn't care less.
nm
Medware Merit or Voice Recognition platform..help me decide please.

t.y.


I wasn't productive on MeriT. Too much time spent entering demographic information...

There is no roster to pull patient names from, so you have to type what the docs say, and those ER docs speak at lightening speed.  I spent more time trying to get the patient name right than I did typing the report.  I really, really hated that.


Thanks to all of you who see my side!
Thought I might be fighting this battle on my own. I'm glad to see that there are people who feel that posters should be responsible for proving negative accusations. Thanks!
MDI side
I agree...and I even like AIM also. There are much worse places to work, BTDT!!
yes..you are on his side, because besides--sm
not sending the money he owes his MT in the first place, he is taking more of it away from what she earned by charging her to send money he refused to send in the first place. It comes down to *fault*, not capitalizm. He was the one that was wrong. she did not ASK him to overnight the check, so why should she pay for it? If he had paid on time, there would be no issue. Greed is not the way to do business...and you wanting to add a surcharge on top of a $25 overnight fee, puts you in that category, as well. JMO
I'm sure I'm ont he other side
I've always been paid every other Friday the whole year that I have been there, so that must be why I, along with a ton of other people, never got that message. I also never got the e-mail about the insurance benefits, but I don't get them, so it doesn't matter to me at all.javascript:editor_insertHTML('text','');
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The other side of it . . .
what's the harm in stating their preference. The schedule cannot be enforced but maybe the days and times posted is when the work is available.
Think about the other side

Its nice to say you could never work for an MTSO that only uses US based MTs. But what if that MTSO is told by its large clients that they will use a different service if they don't reduce costs. Would you rather the MTSO drop the cpl you get or would you prefer they use offshore help to reduce the overall price but keep your CLP the same?


Seems to me that the MTSO that works to keep your CPL is looking out for you.


what is the GT side?? nm
,,
I'm on your side, 34
I was actually just trying to make a joke of a situation that has caused me grief for a long time now. I have been doing this 28 years (if you want to factor in all of my late-night moonlighting jobs, probably 40 years!!). I have seen this profession go from in-house, Selectric II typewriters, WordPerfect 5.1, and desktop tape transcribers to everything you need wrapped up in a nice little computer and INET voice files and the ability to work in your jammies. Over 25 years of experience and here I sit and can't find a job. Well, let's back up... I was offered a couple of 7 cent a line jobs and one 8.5 but I had to work graveyard shift and weekends with my choice of IC or employee. I forgot to mention the 40% ESL rate. There is always something that makes me feel like I'm getting the shaft. I know there are good accounts out there. Who is doing them? I'm too freakin' old for this!!! I feel like beatin' someone with my cane, ha ha. I like to keep it light because I don't want to get irritable bowel syndrome over it... but, come on... something's gotta' give here.
I don't like the CM side at all (sm)
The platform is lousy compared to Enterprise. The staff is different (brought in from elsewhere) and has a very different culture than the rest of Webmedx. I would not recommend anybody work on the Chartmatrix platform, especially if you have a choice between Enterprise and Chartmatrix!
I know I would too, and by my side would be
x
One side of WMX is on this.............
And supposedly, according to the example we were given today, production should increase considerably, but I doubt it will be enough to compensate for the cut in pay. There is a limit to the amount of work a person can crank out in a day.
Then there is the other side of the fence .....
This is the direct opposite of a cheerleader.  This is a person who belittle any and all conversations/questions about a company.  They try to steer newbies away from the company by slandering them and bashing them, sometimes with not so factual comments.  There is a fine line to walk and it is hard to determine who is who sometimes.  Best to use your judgment.
Why don't you just jump over to MDI side!
You think Transcend is bad, honey work a week with MDI and then let's compare jelly beans.
do any of you do something extra on the side
My hands kill me just about every day now, and looking at my hands i have muscle breakdown and twitching, so i'd like to cut down on typing.  Want to find something to do on the side to earn maybe 1000 to 1500 dollars a month.  Was thinking about ebay, but i'm doubtful I could make that much, even though they hype up the advertisement by saying you could make 3000 MINIMUM.  I'm just desperate and feel like my hands are about to fall off.  I've spent close to 1000$ this year alone in keyboards, gloves, splints, doc visits, meds, changed my station around, hot soaks, cold soaks, exercises, stretches, vitamins. still my hands just sing every day esp at night.  So any extra money earning ideas you guys?  thanks
Flip side
I will have NO trouble doing that. My problem is I need to work more than 40 hours. If no more SE, I will be restricted to 40 hours/week.
More on the bright side

As a career MT who got sick of being jerked around by MQ, I've had my resume and online applications through this site out there for less than a week.  My emails are piling up, my phone rings with interviews, I've had six job offers to seriously consider, none of which were offering less than 9 cpl.  That's not counting the ones that were offering less than that, which I had no hesitation in declining.  Since I'm also holding out for a job in which I feel I'll be happy, and get the specialty areas my little heart desires, I've been really surprised and pleased at the responses. 


I've actually already accepted a new job (with MDI-MD), but the offers still keep coming in, and one lady went so far as to tell me they'd match MDI and top it, if I'd come work for her instead.  Whew!  Heady stuff!  I could get a serious God Complex here if I don't watch out


Just as an addendum, I refused the offer above, because my interview with the gal at MDI was so terrific, I think I'll be really happy working for them, and after 19 years and facing burnout (thank you, MQ), that's as important to me as the money.


Look at the bright side.
At least they won't all need plane tickets to Hawaii at the company's expense. If you're so miserable, QUIT!!!
pay on the low side if you are experienced

nm


Supervisor? He isn't on our side! No wonder he kept
calling this weekend to see if I could work extra! He and everyone in that office knew it was coming..how they sleep tonight, I will never know.
If you are on the Dictaphone side, you are definitely NOT -sm
on one of their hardest accounts. Their hardest accounts are done on Merit and by Medware India (who funny enough, can't understand the ESLs there either).
You obviously don't mind that over half of their staff is off shore and they are constantly moving towards having 100% of their work done either by VR or by off shore MTs.
I once thought I would retire from MedWare as well, but I decided to get out when I saw the writing on the wall with regard to their sending work off shore.
I do not work on the VR side...
I work on the Dictaphone side and have 2 AWESOME supervisors.
Also, just to be on the safe side....
(going along with what MTing said) when you go to the post office- get the return receipt, but also to be sure to do delivery confirmation so that you can track the order and make sure that it gets delivered and/or request a signature at delivery...that way the company actually has to sign when the package is received by them from the USPS. Both of these will prevent any excuses as to them saying that they never received it back. Better safe than sorry!
Since all the yammering, here's the down side of TT sm
You can't slow down the dictation (that I'm aware of), but I don't really have to worry about that often, so it doesn't bother me.  So there you have it.  It's NOT perfect. 
You are a bit on the ridiculous side.
s