Posted By: MTing on 2007-03-28
In Reply to: RE Acusis Buy-Out, What About US-Only Clients? - anon
The hospital we were outsourced from now uses Acusis for about 80% of their transcription work. It is my understanding they are 100% Indian with no U.S. MTs. Also lots of quality issues. They send a ton of work back with blanks which the hospital then has to pay in-house MTs to review and fix. Go figure.
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So you're telling me that DRC got sold to Acusis? What phone call is everyone talking about?
Are you Acusis -
Acusis dba DRC? nm
I too am worried and feel like I'm waiting for the other shoe to drop. And it probably will... Perhaps the customers are worried too and have started farming work out elsewhere to test the waters before they drop A/D altogether. One can only guess. All I can do is shake my head and say, what a shame -- DRC was the best -- what a shame.
I am in the process of testing with Acusis. Can anyone give me the good/bad and the ugly about this company.
consistently run out of work. I have my resume out. Been working there fore 6-1/2 years and now it is time to go with no work every week.
There is an Acusis
Great company!!! It was great as DRC and still is as Acusis. The platform is the best, the pay is higher than most companies, and there is plenty of work. It does slow down around holidays (just like every other company...why doctors think they deserve a vacation I'll never understand :). I have never not gotten my Keystrokes in though...yes, they do pay per keystroke. I highly recommend them to anyone wanting to work for a company who expects high quality work!!
What a time to find out about the loss of their biggest client -- just before the holidays. How many will be out of work?
Appreciate the words of encouragement. Someone posted a note that Spheris got this account. Wonder if that is true. I too loved the account and am so very sorry this has happened. I almost feel like those doctors and NPs and patients are part of a very large extended family. Quite a few got married while I was on this account. Am very worried about loss of benefits though, especially now with a very sick husband. What will you do?
haven't gotten a certified letter, but keep getting the no more files available message when I try to get work from my account for the past 2 days...This is certainly upsetting!
Yes, I did and I only started this week and love it. It is Landmark Transcription. They use Bayscribe, which is in itself is not the best (I found out there is something wrong with each/every platform) but the company is wonderful, the account I am on is a dream with only 1-2 ESLs. I have only been there a week and so far it has been absolutely terrific. I will let you know if and when things change.
Does anyone have any current info on Acusis? How is the workload? How is the new platform?
Does anybody work here or have knowledge about the company? At least as far as pay and/or benefits in comparison of some other companies?
A friend of mine went there from Medquist and she absolutely loves it. Says she makes good money, is treated well and highly recommends it. I have no first-hand experience but I trust my friend.
Part time employees must produce 600 lines per day, or 3000 per week. I'm pretty sure you have to be full time to receive health benefits, but I'm not sure about the 401K and PTO benefits.
Hope this helps!
Anyone currently working for Acusis? I would really like to find out anything about them. TIA
Acusis? Anyone? sm
I saw someone just asked about this company and no one had anything to say. Is there anyone that works there? Good/bad info? Good dicators? How about insurance? Pay? Thanks!!!!
Acusis pay cut
I'm curious...I have read on here about Acusis cutting pay...Has this really happened to anyone and is it going to be done to all MTs working for Acusis? TIA
Acusis pay cut
Also heard same thing about pay cut from a friend of a friend, but would be very short-sighted on Acusis' part to risk losing good employees if goal is to expand their business, only answer can be is they don't care one bit about how they treat their employees, so no one would be safe, I would think.
Pay cut at Acusis
Yes, it is true. They have cut editor's pay by 0.03 cpl. I don't think the MTs have been cut yet, but don't think for 1 minute it's not going to happen. It will happen. Ohhh for the good ol' days....when life was great at DRC!!!
We got a coffee mug with a lid (don't know if it's for travel because the base is too large to fit in a cup holder) that is really very nice. In addition, they had M-F contests with 2 winners each day getting a $25 gift card, along with an essay contest- although the topics seemed like they'd be pretty tough to write on- a positive Acusis experience, why you would recommend MT as a career, or the joys of VR. Needless to say, I'm simply enjoying my coffee cup.
We got a coffee mug with a lid (don't know if it's for travel because the base is too large to fit in a cup holder) that is really very nice. In addition, they had M-F contests with 2 winners each day getting a $25 gift card, along with an essay contest- although the topics seemed like they'd be pretty tough to write on- a positive Acusis experience, why you would recommend MT as a career, and the joys of VR. Needless to say, I'm simply enjoying my coffee cup.
Acusis has a program where you can buy a computer through them. If I recall correctly, it's around $900 and does not include a monitor; you have to make $100 payments per pay. In my opinion it's overpriced for the computer you get. I would also say the same for a lot of the computer places where they do no credit checks and you pay weekly; add up the costs, and you end up paying $1500 for a computer worth half that. If I were you, I'd probably try to find a way to check craigslist to pick up a second hand one. Another great place to try for electronics is Tiger Direct. I've seen laptops and CPUs for $300. These may not be as 'souped up', but they're more than adequate for the job we do.
That's why I'm an Ex-Acusis
I started bailing about a month ago and two weeks completed the process. My top tier account was equilibrated down a level, and so to minimize the equilibrating pay cut, I stayed at the top tier and took the account from Hades (I still lost almost 0.005 cpl, which does add up). Over the course of my tenure with them, the M-F 10-6 which they hired me for dried up, and I was putting in my weekend time and working 10-12 hours a day...not so much because there wasn't work (although that did arise on occasion), but because it took me that long to get through the dregs left for us.
So I bit the bullet and took a job that paid a 'mere' 8 cpl. However, I've found that I type more in 5 hours than I did in the 10+ I was giving Acusis. Unfortunately, the pit I dug myself hanging it Acusis has me so far behind I'm only a half-step ahead of the repo man and foreclosure, but I've got the time now to get a second job and hopefully, in about six months when I've hopefully got life on an even keel again, I can shed the PT job and exist quite nicely on my one, which fortuitously happens to be a non-offshorer.
Perhaps if the Axis of Evil (which looks like it's going to become a Rectangle of Revulsion with Transcend's admittance), has nothing but the dregs left to type the dregs, they'll figure out that it might not have been such a wise idea selling out those of us who have spent a lifetime speaking the American language and using our brains rather than just phonetics to really become medical language specialists.
I have never worked for them but a woman I knew at MQ went with them when I went with MDI when the Q started to go south. She told me that the company does send work to India and in fact, has offices there. What the ownership is, I am not sure. I think the Indians have at least part-interest, but cannot say for sure; I seem to remember that is what she told me. My friend wanted me to come with her, but, like you, I would not work for a company that offshored, so went instead with MDI. (Fat lot of good that did me.)
Any information about Acusis
anyone work for Acusis?
I already know that they outsource. I am just looking for more information about this company.
Acusis bought out DRC . .nm
RE Acusis Buy-Out, What About US-Only Clients?
Something does not add up here, because many of the bought-out company's current clients vehemently refuse to work with anyone who outsources. Won't they drop new company outright and have to look for a new MT provider?
Acusis bought DRC.
How are the DRC/Acusis MTs holding up? Are you
According to Acusis, that's what their new US-based
Or maybe Spheris will buy Acusis -- you never know! nm
Did anyone attend? I could not due to illness in family. Please e-mail me if you wish privately to let me know the bottom line. Verycurious if the loss of their big account was mentioned. Thanks.
where did the old Acusis/DRCers go? nm
The answer is Acusis
MD-IT, Spheris, Acusis ???
i too would like to hear anything anyone knows about these companies....anyone??
Acusis - Spheris
I worked for both companies - Spheris is terrible - always some new policy that results in you making less money, inconsistent workload and they now outsource to India, a real schlock company. Acusis also outsources to India and treats MTs with very little respect. I would avoid both companies if you have a choice.
I was going to take the test but when I saw that it took 3 hours and someone else here said they couldn't take it because they had Windows XP home edition, I decided not to take the test. I was also worried that I would have the same problem you described with not being able to use the foot pedal. I tested the other day without the foot pedal and it just really slows me down. I know some people like using the function keys but I really prefer a foot pedal. Hopefully someone who has actually taken the test can help you.
Acusis MT's - have you noticed - s/m
something odd with your QA'ed work? like telling you to do it one way one day and then the complete opposite a few days later? or in some cases, their *correction* is so completely incorrect as to be funny, if it weren't so ignorant? who are these people? (all unfamiliar names) do you think our work might be getting QAed in india? (god forbid ----)
I would like to know any and all information on Acusis Transcription. If you prefer not to post on MT Stars please send to my email address. Thanks very much
Question 4 Acusis/DRC MTs: Where's EAB? sm
I'm stunned and disappointed with this morning's email. :-((
What's up with middle management?
And who's next?
Acusis Pay Cuts
True, true, true. Been there, experienced that. If you want to hear all about it, e-mail me.
Anybody working for Acusis?
I'm trying to get a handle on how secondary accounts work. I have a primary account that's tough but I've had it since I started so I don't have a lot of trouble with it. Exactly one week ago, I asked for (yeah, hindsight is 20/20) for a secondary account because I was running out of jobs on the weekend. Monday and half of Tuesday, all I was getting was my secondary account. I checked in with the supes, they adjusted my pools, and I got my primary again. This afternoon, they're asking for OT on my primary. Yippee, I foolishly think, I can get some good lines in. Instead, I'm pulling in my secondary, which has got to be one of the worst accounts I've typed in my 25+ years of transcription. I'm assuming someone went in an readjusted the pools. Is this standard, or is this the point where I'm supposed to grab my ankles, smile, and say thank you? I've had a lot of major personal problems that have left me financially decimated, and I really cannot afford to go from the already meager 150-200 l/p I make on primary to the 50-100 that this strictly ESL (and, until this account, I prided myself on my ability to do the ESL docs).
If you know of a company looking for someone with tons of experience paying a decent wage with flexibility in the schedule, let me know.
Acusis is also a company where they take points off of your QA score if you cannot fill in a blank that the QA department CAN, even if you are brand new to the account. This was a major red flag to me and indicated a basic disrespect of the MT. So, I am not at all surprised to hear that they are forcing MTs to allow this PC check.
For the short time that I worked there, I felt like a commodity, not a human being.
Also, I found the quality of dictations to be quite low. One person told me that she had no idea what I was talking about. The next person admitted that they were working on the problem, which indicated to me that someone was fibbing. In hindsight, I believe the poor quality of dictations was a result of re-recordings and was well-known to all that I had questioned about it.
I think at Acusis it's going to be the same old story
'We HAVE to send everything to India because we just can't FIND good American MT's anymore'.
TRANSLATION: 'Americans won't work for the crumbs we're throwing at them.'
About India and Acusis...
I do want to add that while I was at Acusis, I ended up working on an account where I had many interactions with India (QA, transcription supervisors, technical support, etc.) and never felt any ill will towards them. I think the venom aimed at the India workers is misdirected...it's the U.S. MANAGEMENT that would tick me off.
So what? Acusis MT's have a right to be irate.