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Agreed!!. They know exactly how they want those lines counted. That is why you hear people saying

Posted By: Anon on 2007-06-13
In Reply to: Me thinks it isn't the platform... - Sweet Pea

that they averaged 200 lph at one company and switched and now get over 300 lph. It is all in how the counts are set up. Sounds like Transtech people are getting a bum deal. There has to be something to it because A LOT of people have complained. If it were randomly a person here or there I could understand but there are way too complaints not to be valid to some extent.


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    How are the lines counted?
    x
    You will have more lines with spaces counted.
    Can you run a line count comparing a report with spaces and without spaces? That would give you an idea.
    I also received a check from them for lines not counted, but this was
    7 or 8 years ago and mine just was not set right. It was not any big deal, my supervisor (who was a good friend) told me that it was not on purpose, just I was running an old program.
    You know, I never actually counted my lines myself, I just always figured my company's line count
    Boy was I wrong!  I just went through and totaled all of my lines, then compared them to the line counter, and guess what!  It's wrong!  Can you guess who I work for?  SOFTSCRIPT!!! 
    Sometimes a gross line can equate to more than 65 counted character lines
    I know one company whose lines are in very tiny font with very wide margins. The line length for those gross lines is 104-120 characters. This is almost double a 65 counted character line.

    You can make a comparison of which is better by making a copy of your report (use cut/paste or lift into an expander, then copy into blank document) and run it thru a line count program set at 65.

    Your definition of gross line is correct, but your equating it to pay is only good if the line length for gross lines is maximum 65 characters. MTSOs are learning how to make this gross line sound wonderful but in reality are robbing you blind.
    That is *.11 for all lines typed* when working agreed-upon schedule.
    Making less per line is not a raise.
    Nice people, agreed; very frustrating to work for, though.
    I have to agree that the people are very nice. That's about as far as goes, however. The platform is clunky (We're working on a new one has been the constant refrain for years, with no real sign of it's birth anytime soon).

    To answer the original question, I'm able to average about 250 lph, even with the craptacular platform (mostly due to a few docs with regular patter lending themselves to a lot of canned text); that said, I would likely be getting 350 lph or more with similar effort elsewhere.

    Back on the negative side, however, the communication there sucks. Maybe 1 in 10 e-mails to management is acknowledged, let alone answered.

    Very frustrating.
    MQ people let's hear from you
    This reporter I talked to knew all about the lawsuit with MQ so it would be interesting to show their latest practices.

    The paper is in Long Beach, Calif.
    Anyone hear of People Support?
    I checked out their website.  Am I wrong in assuming they outsource to Phillipines and Costa Rica?  I had taken their test and they called me today and the number came up as Rapid Text, so now I am confused.  Thanks in advance for any info. 
    If I get past all the people who say they get hired then don't hear anything
    people complaining about the instability of work flow and constantly running out of work, and if I ingnore the fact that the company is expanding its operations in India by acquiring a facility to employee 5000 people offshore....wait, what was my point?
    I hear ya...some people just feel the need to chime in about everything and anything...
    opinions are like buttholes...everyone has one...LOL...just don't read the negative posts...
    I HAD A TERRIBLE EXPERIENCE THERE, AND I THINK PEOPLE DESERVE TO HEAR ABOUT IT...

    IT WAS GREAT WHEN I FIRST STARTED, THAT MUCH I WILL ADMIT.  I WAS PLEASANTLY SUPRISED AT THEIR WILLINGNESS TO HELP, THEIR KINDNESS, AND THEIR AVAILABILITY TO THE MT'S.  BUT AS MANAGMENT CHANGED, SO DID ALL OF THE WONDERFUL THINGS THAT MADE DSG SO PERSONAL. 


    I LEFT ON MY OWN TERMS.  I WAS NOT FIRED... I AM NOT A MAD IC OR EMPLOYEE THAT WAS TERMINATED.  I WAS SICK OF BEING TREATED LIKE CRAP ALL OF THE TIME.  AND I STILL TALK TO MANY FRIENDS THAT I HAVE MADE THERE AT DSG, AND THEY WILL ALL SAY THE SAME THING... DSG HAS BECOME A VERY IMPERSONABLE PLACE TO WORK, AND IS A PLACE WHERE YOU HAVE TO FIGHT FOR YOUR WORK.  WE WERE NEVER ENCOURAGED TO HELP EACH OTHER AND WERE OFTEN GREETED WITH RUDE COMMENTS FROM THE MANAGEMENT WHEN TRYING TO DO SO.  


    I DO NOT HAVE TO KEEP QUIET ABOUT MY OPINION OF DSG OR THEIR UNPROFESSIONALISM.  IT IS A FREE COUNTRY.  


    THANKS FOR YOUR BLESSINGS, THEY ARE NOT NEEDED.  I AM EXTREMELY HAPPY WHERE I AM NOW.  NO NEED TO FIGHT FOR WORK, AND MAKING MUCH MORE INCOME.  SO YOU CAN HAVE DSG... FOR ME IT WAS A STEPPING STONE ON THE WAY TO A REAL JOB... 


    I hear people talk union all the time, but no one ever

    does anything about it.  Personally I would never join one anyway so I don't care.  I am not a single mom, but for one year my DH took off work to go to school and I was the sole support of our family.  I paid all the bills, including insurance, though mine was not $700/mo.  We didn't have $$ for lots of extras, but all of our normal bills were paid and our house payment was $895/mo. 


    I only worked about 6 hours/day at that time, though sometimes worked less and sometimes more.  


    Just because one person can't do 2500 lines/day or be self-supporting, doesn't mean that some of us can't.   I make good money and could make more if I wanted to work more, but I don't.  


    No one is forcing you to be an MT.  If you are unhappy with the pay, etc. find something else.   Companies, MT or not, have to look out for their bottom line.   MT companies are now in competition with Indian companies, or US fronts for Indian companies, who will undercut any line rate to the customer, so in order for MT companies to keep accounts they have to maintain rates.   I know of one local company who went out of business because while he had not raised his rates in about 8 years, he just could not compete with other offshore companies.


     


    Awesome, it's so nice to hear from people who like their jobs and are positive.nm
    xxx
    I know people who are doing 10,000 lines per week, sm
    20,000 per period. I find it hard to believe that a recruiter would have discouraged you from hiring on here.
    As for hiring now, there are new accounts coming on in December and January; that's why they are advertising for more MTs at this time.
    again, realistically, most people are not doing 2000 lines a day
    nm
    Nice people to work with. Lines never added up though.
    I couldn't tell you about the benefits because I was part-time and didn't need them at that time. They use Dragon MT as their platform. I personally didn't like it.
    Well, what do they do when people dont meet their required lines due to no work. Most ridiculous
    thing I ever heard of.  Overhire and then I expect MTs are to work 24/7 to get in required lines.  Nothing like making a total fool out of people.  Hardly worth making minimum wage now is it.
    I know they could tell if they counted
    keystrokes instead of characters, but if it is a true character count, I don't know how they would know.
    Is everything getting counted the same way? Many places don't
    s
    If every keystroke is counted, how could it not
    x
    If every keystroke is counted, how could it not
    x
    does this mean no double spacing counted either? -
    offered 51 cpl VBC but not sure if that would be good or not?
    thx to prev post re viewing how DQS spaces being counted
    i finally see now what i had heard rumored -- how we can check a previously transcribed report and see what QA filled-in the blanks.  So instead of waiting for feedback, i can just go back and check myself now, voila!!  In dQmanage, just choose your date, detail, click on job #, and instead of taking that payroll option, take the user option, and there's the finished QA'd report. Dang, wish i'd have known this before.
    Clinton ignored bombings on US by terrorists. BTW, revenues were counted twice, SM
    SS was counted twice, put in the general fund. It all looks good on paper. I dont want to debate this with you, I am bored with this and tired of repeating myself. Clinton pulled troops out Somalia, which Bin Laden himself said is why he knew America was weak. To say things in sound bites does not do history justice, and leads to untruths.

    You obviously want to blame Bush for everything, even outsourcing. No history lesson will change your mind.
    visible black character (VBC) spaces not counted SM

    I just ran across this as bit long article but it is worth saving to your PC and reading a bit at a time.  I recall posting that Probity used this, I posted this meant NO SPACES and somebody came back and said they do pay for them. Boy they are really really making extensive calculation, guess always have and we did not know it.


    Last year, KLAS reported that the industry appeared to be moving towards a standard


    pricing model based on visual black characters (VBC), especially given the joint announcement from AHIMA and MTIA endorsing the adoption of VBC. The vision was for the VBC to be used to develop service level agreements, benchmark internal


    transcription performance, foster better business relationships with the MTSOs, and improve the tools for evaluating and selecting MTSO partners. However, based on this body of research, adoption of this standard has been slow and billing per line is still the predominant approach.


     http://www.californiahia.org/Content/ul/8694//Kivi_Dale_Transcriptions_New_Standards.pdf


     


    think, people! If she does 250 lines/hour, same docs daily, will make $15/hour
    nm
    Phoenix MedCom shows you every report and every line counted,
    with Word verification. They use 2 programs,internet for the newer programs, and a word-based program for those on Lanier and Dictaphone. But their programs show the verification of the job and line count no matter which platform you transcribe on. They have two rates...the internet platform pays for spaces, and the other is not with spaces but line rate is higher.
    If you read in their FAQ section, fixed headers and footers are NOT counted as well as bolding, un-
    s
    I just counted my specialties list. There are 37 that roll in at any time in no order:) Nice huh?
    ..
    What is MDI-MD's line rate? Spaces counted? weekends? benefits? Thanks. Have EXTENSIVE MT ex
    x
    Anyone that applied with Kathy Kirby hear anything yet? I am wondering how long it takes to hear a
    response back
    Agreed, but

    Respect and invite your opinion.  All sides should be heard.  That is my point.  Responsible journalism tells BOTH sides.  My belief is this was done by RBJ.  I'm not relishing in her problems, just satisfied that the whole story is available.  Period. 


    This may have started 15 years ago, but as of 1999 charges and apeals were still pending when settled out of court. 


    I agree with many points you made about our economic condition here, and changes need to be made by positive role model companies.  I recognize the fact that you had positive encounters with Execuscribe ---  by newspaper archives I believe you sold your transcription company to her in 2003 (per press release dated 5/1/03), correct?   You had a good outcome and business opportunity.  The rest of us have not had that opportunity and can only assess by other information available. 


    All I am trying to point out is both sides of story is responsible reporting.  How can you make an informed decision without both sides?? 


    Agreed!

    Agreed
    I could not agree with you more. THEY are the problem for sure. I think you should move on. There is plenty of work and many other companies. Also, the person who said maybe she is sick, that's a cop out because certainly there is more than one person there who could answer you. Try Sten-Tel, they are very nice and reliable. Wish you luck!!
    Agreed
    A client may have their own formula This has nothing to do with the way a company may count lines, something they don't have control over. As well, many accounts have normals that you simply insert. Who couldn't rack up the lines at that rate. I think the real answer here lies within the line rate that you contract for. Perhaps these people that are very happy are making more per line than others. We know that everyone is paid differently. I truly think this is where the descrepancy is. Just assume that line counts will not be what they were way back in the day and ask for a higher line rate and everyone will be happy. If its too low, say no thank you and go to the next one. I guarantee you, you will find someone to pay you what you are worth.
    Agreed
    You are so right. Thank you for this enlightening post:)
    Very much agreed!
    This is not a private board for just strictly MTs. Anyone can come on here and post who is in this industry, management, recruiters, MTs, etc. Before someone accuses me of being management or a lead, I am not. I am just an MT who is very happy with my company. If you don't like what someone is saying on here, then IGNORE IT!!!

    As far as fax machines, as the above poster stated, they are VERY inexpensive. I for one bought 2 brand new fax machines on ebay last year for a total of $30. If you are going to complain about something as stupid as spending a dollar or two to fax something, then that is just ridiculous, and that probably means that you will pick out any little thing to complain about at every company. Besides, who wants to wait for days for something to arrive in the mail when you can fax something instantaneously???
    Agreed
    NM
    Agreed.
    And then when you finally get all the weird rules straight in your head, they send a message not to do it that way any longer. !
    Agreed. Well said. NM
    xx
    AGREED!
    I totally agree, it would be great to add this experience to my 15 years of clinical experience.  Do you have any suggestions for resources I could purchase such as Stedman Word Books etc. to learn surgery terminology and medical equipment names?  These are the things I struggle with the most - the terms used in surgical procedures and the names of all the clamps, instruments, sutures, etc.  I need some good reference material to help me out I think.  Any suggestions would be appreciated as to what I should buy or any online sources you know of.  Thanks!!
    Agreed
    They are horrible, zero feedback, consistently change/add your accounts and do not pay well and somehow always manage to come out on top in the cpl/per report pay no matter what?
    Agreed! However, she still needs to...sm

    make sure the supervisor knows that this is how things are being handled. Again, forward all of the IMs or emails you get to the supervisor, let the co-worker know that you are doing it. You might just see a substantial drop in this type of lazy behavior.


    Agreed
    My sister has just recently been doing some acute care work after doing straight clinic work for 3 years, and she notices the difference, especially labs and x-rays.
    Agreed! SM
    MQ MT, you've led a truly charmed life if you've sat in on a conference call involving 100+ people and NO ONE'S call-waiting beeped, NO ONE'S dog barked, NO ONE'S doorbell rang.


    When Acusis does all-associates quarterly meetings online, the background noise is not a problem, there are visual aids and graphs, and it's easy to ask the moderator a question thru IM... (just not anonymously).
    Agreed
    Especially when some of the 'backup' accounts do not even sufficient work to pull 5 reports for training purposes.

    Of course, in order to train for backup on an account, one would have to actually be acknowledged or get a response from one of the liaisons, who are strangely and uncharacteristically nonresponsive this past month.

    Very sad.

    I'd encourage everyone to read the thread just above this one. It's very informative.


    Agreed.
    There is reference to Rs (rupees) on their website. My guess is they are giving the work to India. Can't imagine how they would find any US MT to work for the rate they would have to pay when they are only getting 6 cpl.
    Agreed
    Weekends and holidays also!  But that is never the case, always have to work holidays and weekends, so I don't understand the use of India I guess. 
    I agreed 110% with what you have said. sm
    I do VR AND traditional, make lovely money and have a happy little life. I can't complain one bit.
    Agreed; MDI-FL has too mch work....
    we are never slow