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And I work Enterprise accounts

Posted By: tons of work on 2008-05-25
In Reply to: There are 2 platforms here. Ent and Chart sm - webby

So this whole thing is just really strange.


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Enterprise - My accounts are in OT right now.
x
Maybe all that work should come off CM and move to Enterprise? sm
Maybe it's better all the way around and we won't suffer like you are?
Tons of work on Enterprise. Should be last frustrating. Good luck. nm
x
Right, I'm Enterprise. On our side, vacations aren't the reason for 0 work.
Good luck to us all.
The Enterprise side uses Enterprise. nm

Well it sounds like no work happens a lot at DSG. How are the accounts as far as decent accounts
and their QA. 
I have 4 accounts, doing all work types, and I usually have enough work but this is the slow time of
year so we are scrambling a little for lines.  Easy platform, paychecks DD, always on time. 
Encompass- How are the accounts and work flow? Do you have a lot of work?
I need to keep busy. I cant sit here every day hoping for work so I'm looking elsewhere.
Lots of work here too. I cannot figure out which accounts have no work.
I'm on the Escription platform
Enterprise. NM
x
As far as I know they are Enterprise
All my accounts are Enterprise, and my supe mentioned the new accounts, so I assumed these were.
Enterprise
I like it much better than ChartMatrix. I was asked to help out on ChartMatrix from time to time and Enterprise is easier to work with.
Maybe it's the accounts your on. I work for MDI-FL and I'm swamped with work..
Sorry.. I had gone through a few days a while back of slower work, but lately especially since over the holidays, it has been crazy.. too much work..
I left for no work. There is work on some accounts, but NO
work on other accounts.  
Enterprise Platform
Does anyone here use the Enterprise platform and if so, is it fast?  Using DocQScribe and moving to Enterprise - can anyone compare the 2?
Enterprise Slowness
Any other Webbers out there spending half or more of their time waiting on screen changes, etc.  I'm about to throw this thing out the window.  My line counts are  suffering!!  AND it is only Enterprise.  Everything else is plenty fast!
At Webmedx, Enterprise does this. nm
x
chartmatrix vs enterprise
Anybody know the difference in these 2 platforms and which is better?
Enterprise has been great for me s/m
I've never had any document disappear, and I really like Enterprise. Occasionally slow, but I have attributed that to my internet service, because when Enterprise is slow, so is everything else on my PC that is on the net. Enterprise is easy to use, IMHO.
Webmedx, Enterprise
I do Radiology on Enterprise for Webmedx and run out of work on a daily basis. I enjoy working on Enterprise, there is just not enough work. I also work on Chartmatrix, but prefer Enterprise.
I'm on the Enterprise platform
They had me use their computer. I have the family insurance, including medical, dental, and vision. I do approximately 9000 to 10,000 lines a week when work isn't slow (which isn't often on my 2 accounts) or I'm not dealing with any sick kids (this winter has been AWFUL).
yes it's Enterprise I meant
I have worked a little bit on ChartMatrix, that is not as good.
Enterprise and ChartMatrix
I only work on the Enterprise side, so I can't tell you about the ChartMatrix side. I think Enterprise is about the easiest system I have come across as far as ease of use, as long as you don't mind using your cntrl and alt keys a lot (you do not have to get headers from a drop down list). I don't know what you mean by demos, but we have normals (both physician and MT created) that we can insert by using cntrl N to pick from a list or cntrl M to enter the code. I use ShortHand with no problems on this platform. They also allow instant text, though I have never used this program, so don't know how it works.

This is not a word based program. I have worked on a lot of different platforms, and this is one of the easier ones IMHO.
Escription/Enterprise
Anybody worked with both Enterprise and Escription.  Which is better?
Are you on CM or Enterprise? I'm finding sm
that it makes a huge difference if you are on CM platform - they seem to have weird rules.
do you know something about the Enterprise side
that we don't, in regards to there being no work here, I mean?  really bad today.  I keep getting NSA well into afternoon and that rarely happens...
Chartmatrix or Enterprise?
xxxxxx
Enterprise vs. Chartmatrix at WMX
my STM sent out a notice that said Chartmatrix work was going to become available if we were willing to switch to that platform and had problems running out of work on Enterprise.  before I respond I thought it might be a good idea if any chartmatrix MTs out there gave their 0.02 about the platform and the amount of work that's really available.  how do things look on your side?  tia
radnet/enterprise
I worked for Webmedx for about 15 months. They pay by line and the account I worked on used RadNet but we used enterprise for the voice files. It was a lot of switching back and forth between programs though I got pretty fast with the quick keys. Actually, they couldn't count lines in Radnet so it was by minutes, now that I think about it. I had to quit the job because I spent most nights refreshing and waiting for work that never came. I just started a new job, no radiology involved but still I'm liking it much more. There was talk about going to VR with PowerScribe and I didn't look forward to that because I worked with it in the past. I have to say, I don't like editing VR at all. I can see how the docs would want to edit their own but some the VR transcribed so poorly it would be like them typing the whole thing for themselves which I could never seeing the docs doing...lol.
Do you work on VR accounts? NM
.
We have a lot of work, accounts out of TAT.
If anyone tells you different, it's just not true.
Yes. I was placed on 2 more accounts but still work is low.
nm
What are they like to work for as far as accounts etc. nm
:
No work for them now on any of my accounts.
Its slowwwwwwwwwwwwwwwwwwww.
I don't work for TT, but 7 accounts? Isn't that a bit
xx
I have THREE accounts and no work.
nm
There is a ton of work, some accounts have

more than others.   I've been on OT pretty much every day the past 3 weeks.  They've had several new accounts come on-line lately and I think they've had time to get the kinks worked out and see if they need to hire more and they do and are hiring. 


They are very aware of the slow platform and are working on it, but working on it and giving us a time frame is 2 different things.  I'm making about 2/3 of what I was at a previous company, as far as lines.


I absolutely hate the clocking in/out.


Benefits are good, but most of them you will never use - short/long-term disability, life insurance. 


I think they have a good incentive program, but with the slow platform doubtful I'll get enough lines for anything over first tier if that.   I do get shift differential because I work over 2 shifts.


I think they are a good company, there is good IT support and some STMs are great.  I haven't had any issues with QA at all. 


If they get the platform issues I'd be 99% satisfied. 


 


 


My TT accounts have work
I work 2nd shift and have had plenty of work thus far. Had 1 slow night about 3 weeks ago.
Yes there is work. There are at least 2 accounts

that are on OT pretty much every day, but I asked to work on one of those accounts and was told that I could work on them as a secondary account. 


I had 3 accounts.  I still was only able to get about 15 hours in a week and that was trying to work 7 days a week and sitting in front of the computer for 12+ hours some days checking for work about every 5 minutes to see if I could get a report. 


If you look on the backlog report you see an awful lot of 0 going down the page. 


What?! I work rad accounts

I'm having a really hard time believing your post at all...but I'll give you the benefit of the doubt and make the following suggestions:


1).  Our supe is great - and she will work with you to help change your situation.  Have you spoken to her about this?  What was her response?


2).  Are you only trained on 1 account?  Supe has recently offered to train people on more accounts - have you taken her up on it?  There are several accounts that have OT approved until further notice on the company backlogs page (they have been that way for a couple months now) - have you asked to train on them?


3).  Are you willing to change your hours/days?  I had a problem when I first started, but I was willing to change my days off and scheduled hours so that there would consistently be work for me.  Its all about client needs and workflow.


4).  You work a 12 hour window like the rest of us, right?  So if you work 6am-6pm you have 12 hours a day to try to work; you could log out for an hour if you're out of work, go do something else, then come back in a while and try again.  Do you only try to work the first 8 hours of that window?


5).  On the few occasions I ran out of work when I was a newbie, the supe told me I could come in on my days off and make up the difference.  Have you asked her about that?


I maybe can understand why you would have a problem THIS weekend - they offered us a bonus incentive of a $25 Walmart gift card for each OT hour worked (sounds like TAT issues and/or understaffing to me!!!).  If a lot of people chose to take advantage of that during your shift, they might have taken most of your work, but when the work dried up, they would go away and the work would build back up. That happened to me a couple of times this weekend on my primary, but there was still plenty of work on my secondaries.  BTW I work nights.


Feel free to email me privately regarding which accounts I work.  Something is not right here, because I've been working all the OT I can handle, and I could at least tell you where and when that is.  But really, talk to our Supe, she's not the kind of person to let you stay in this situation if she's made aware of it.


I never run out of work. Of course, I have at least 30 different accounts. nm
,
I work on accounts that all have to be sent to QA
very, very, very slow.  I have to work an incredible amount of hours to meet my full time obligation. Sorry I accepted the position.
Yes there is work, my accounts are in OT! nm
x
Out of work again. 3 accounts. What's up? (sm)

I followed the thread about losing a big account yesterday, but this low work has been going on since the middle of May.  The last I knew there were new big accounts coming on, don't know when, but can't be soon enough for me. 


I am trying not to panic, but I had quit my PT job (I know - stupid) and this is my only income right now. 


Have been doing MT for over 25 years and rolled with the ups and downs, but this is not a normal time of year for it to be this low for this long. 


I love the company and hope to stick it out, so far I am able to flex around and get my lines in but I feel guilty knowing this is negatively impacting someone else. 


I am thinking I better be looking for a part time gig to supplement.  Good luck to us all.


Same here.. 4 accounts.. No work.
I too love MDI but love to eat and have a roof over my head too. Working 10+ hours a day now to get what I was able to get in 5-6. Am sitting at my computer like a little buzzard just grabbing whatever job comes along and they are few and far between.
No work on my accounts.
There are too many people on the account. For me, I feel it has become survival of the fittest,dog eat dog. I have to get work, before the other MTs get it. It is no way to work. I have been trying to work since 10 am, and so far have had 1 hour of work. I haven't had 40 hours since, actually I can't remember the last time I had 40 hours, before Christmas, I think. Completely on CMX side. I really don't even feel like I work for Webmedx.
I like Enterprise but I have good ISP connectivity. sm
SH is okay; I'm used to it. IT will work but is not supported by the tech staff. LOTS of work, esp if you are an acute-care person. If you have crappy Internet, Webmedx is not the best place for you.
How was the platform? Enterprise sucks
big time.  E-mail said TransHealth had a good platform and they would take the best of both. 
I know enterprise is a clunky old thing
but some people like it. It is rather slow too and hangs up at times. What's really the worst is when you click to submit your document and it disappears and you have to do it over. It was a real pain to me when I used it. On the other hand, the tech support people were very nice. I don't know anything about chartmatrix.
2 platforms, Enterprise and Chartmatrix. sm
I only use Enterprise. It is somewhat Word-based. It's quite easily to use, although it do use some improvement, like all things I suppose. It can be slow, but that doesn't happen as much as it used to. ShortHand is the expander. Hate it. You can use IT. Demos depend on the account. You generally don't have to do too much with them, at least not on my 5 accounts.

It's an okay platform, not nearly as good as DQS, but I'll take the downgrade in platform and the upgrade in company any day. Good luck to you. :)
enterprise versus escription
Anybody used both?  What is different?  Which did you like best?