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Serving Over 20,000 US Medical Transcriptionists

And you will stay loyal to them while they RIP YOU OFF???

Posted By: Cindy MT on 2009-06-11
In Reply to: And you are very bitter. I hope you - Newer TT'r

What kind of loyalty does such a business deserve from you?  That's the kind of attitude that allows management to rip off its workers in the first place.  Don't complain, be loyal to us, be nice, take those pay cuts and LIKE THEM!!  If you don't, well, you are DISLOYAL!!!  What nonsense. 


And trying to convince folks like you that there are some companies (many, actually), that don't deserve your misplaced loyalty is like teaching a pig to sing:  It is totally useless and really pisses off the pig. 


Take those rose-colored spectacles off and look at the world around you.  Just a suggestion, of course. 




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it is one thing to be loyal, but ..
you have bills that cannot wait and probably a family to feed.
Loyal to HTS - they've treated me well
I have no concern as to your credentials. I speak solely of my experience with HTS.
Let me address some of your facts. You state: Not enough tech support (not available evenings or weekends My experience: They have been available to me 24/7 for ten years. You state: No raises. My experience: Frequent raises. You state: ..their hands are tied. My experience: What does this even mean? I have never experienced anything along these lines. If there is a problem, they resolve it. Period. You state: Many people in this organization are related to the current owner (red flag). My experience: Again, what?? I know many of them, and of those I know none are related to one another, let alone the owner. Spare us your red flag. You state: The current owner makes it a habit to bash the prior owner, tell you all sorts of dirty laundry, goes on and on about how she cannot afford to give raises, yet she's managed to dwindle down this pay off mighty quick. It's an attitude thing. My experience: One of the nicest women I have every worked with/for. Very considerate of her MTs and their personal needs as well as professional. It IS an attitude thing. On both sides of the equation. You state: There is not always work. My experience: Never, ever have I not been able to work in ten years. Never. They accommodate me around every turn. If my main account is low, I can request another account and that request is fulfilled immediately. You state: (re: tech guys)..their hands are tied based on minimal programs and/or education. My experience: I should be so lucky as to have a fraction of their knowledge. You state: The owner wanted me to stay. My response: Why? No MT is indispensible. You state: The problems with HyperType are solely due to how the company is run. My experience: No clue what this refers to - not enough work? not enough money earned? tech? no embroidered golf shirts? To posters Looking and Leigh - I wish you the same success I have had with HTS. There are many MT companies out there, obviously, offering many different packages that may or may not suit your needs. Hypertype is a well-run company that has never come up short in any regard in my experience. Rest assured that if you chose to work with HTS and keep up your end of the deal in terms of providing quality transcription, you will be appropriately compensated and have the pleasure of dealing with some really great people.


Loyal Transcend employee
Everything Liz is saying is true.  I have worked for just about every transcription company out there and Transcend is the best by far.  Please don't be worried about outsourcing of work to India...that hasn't impacted my ability to get enough work at all.  A very small % is sent overseas, and this happens in almost all of the national transcription services.  They mostly provide us with 3rd shift coverage when there aren't enough American MLS to meet turn-around times.  The only thing that will keep you from getting enough work is not being willing to work on all work types and all accounts, or not wanting to adjust your shift/days to accommodat workflow.  Please try to keep an open mind and positive attitude about Transcend.  I wouldn't still be here after 8 years if this wasn't the best transcription company out there.
I'm an IC, I adhere to a close to set schedule, am loyal and the first day that I
hear employees get preferential treatment over ICs, I'll jump ship.  I am an IC because my husband has better health benefits and they are cheaper than my company.  We still have line counts to make just like employees and bills to pay, etc, plus we don't get vacation, etc, so need to work steadily just to keep up if we do need to take a day off or are off sick.
What do you mean not loyal to their employees? please give details

I would not want to work for a company that is not loyal, but in what way are they not loyal?


I agree 100%. People should know better, but those of us are who loyal will remain so.
nm
Loyal to scammers & sweatshop labor?
We all know they aren't the slightest bit loyal/appreciative/aware of, any of their employees. To believe that is to be REALLY naiive.
I do believe your loyalty is displaced. No MTSO or national are loyal to MTs
even though they claim to be. Loyalty is earned just like respect. This is a business just like any other business. If one company cuts pay, takes away health insurance, etc, why should any person or MT be loyal to that company? If promises are made and then broken or lies are told, why should any MT be loyal to that MTSO or company?

On the other hand, yes, if the MTSO or national and their people take care of the MT and provide her/him continuous work flow, as promised, pay on time, and work together with an honest and respectful relationship, then, yes loyalty should be mutual and reciprocating.

For you to just come on here and claim MTs should be loyal to company is very improper of you!

Ok, those are my cents worth! Have a good night!
TransTech is not being loyal to their MT's, so you have made a great decision

The pay is always on time, but the paycheck continues to dwindle, so makes it easier for TT to pay their MT's, for sure. 


It is so depressing that TT mgmt/lead/sups/tech/in-house clerks, etc. have absolutely no LOW PAYCHECKS. 


They have VERY MUCH OVERHIRED; however, they are losing MT's at about the same rate, but they don't care, because there are newbies that will work for practically nothing to get a start, and all they have to do is make a phone call to TT and they are hired !@!


MTSO not loyal friend, relative. Best not to treat
ms
lots of office problems, not loyal to empls, unworkable








.
Also, if MTSOs want MTs who are loyal, hardworking, and take great pride in their jobs by truly ....
dedicating themselves to knowlegdge and producing correct, Grade A reports, then how about paying us as the highly-trained, skilled, hard-wokring, tecnical, workers we are....we are expected to always stay abreast of every medical procedure, drug, medical instrument, operatative procedure, and special procedures, in every specialty (especially for those of us doing acute care and surgical, also radiology/nuclear medicine), we must update references, computes, learn new platforms, train our ears to decipher the SLOPPIEST, LAZIEST, RUDEST dictating physicians, not to mention all the various dialects and accents from all over the world, have superior knowlegein grammar, punctuation, and style....there are highly-paid executives who cannot keep up with what we do, honestly. We have sold ourselves short for way too long, back when I first came home out of hospital, I was lucky to get 6.5cpl, back in 1994, doing all acute care, had 7 different hospitals, we were one of the first live systems. I was out of work, and after getting my associates, being a part of the AAMT (who never helped me personally), 28 years of in-house training, radiology, surgery, etc., it took me months to get someone to pay me what my knowlege/dedication/experience warranted, I still had MTSOs offering 6 and 7 cpl......what??? and I am an IC right now! I finally found an MTSO who is paying 12cpl, and I work my tail off for her, love the company, but I still believe by and large that we are being fed CRUMBS OFF THE TABLE. How do I know? I have a friend who has a company with 75 MTs, I see what she bills and what she pays, and I also know what other companies are making off our backs. Not all MTSOs, to be sure, but most. And remember MTSOs, a lot of us old-timers who were trained in hospital and college, are going to retire, if you want to attract really good young MTs for your company, you had better take a better look at your bottom line and what you are investing in...IMHO!
I've been loyal to MDI for 13 years and planned to finish my career here. I
can't even begin to express my dismay, disappointment, and feeling completely blind-sided and slapped across the face by this after a decade plus of Dorothy always saying she had too much integrity to EVER offshore, and now she's going to be in charge of sales and marketing TO offshore.  My mind is still reeling.  So not sure what you mean by loyal.  The MDI I've known and been loyal to for over a decade no longer exists.  Now I've just been left sitting here stunned wondering how she could do such a 180, or if it was just a facade all along. 
I can't afford to stay with VR. If they paid more, I'd stay.
The situation sucks. I really liked this company when I started there. I know they read these forums, and they are aware that we are unhappy over VR line rates. They stroke us with cute emails and say we're the best, but I can't feed my family on praise. They're turning into another MedQuist, and so I'll be leaving.
Stay low and stay very, very quiet. Do not
ask questions, do not talk to the supervisors unless forced to. The answer will always be the same, that you are the only one who has an issue, everything else is perfect. Never mention anyone's name. This place has the mentality of the Borg, everyone has been assimilated, which means if your supervisor does not like you, or does not like your friend, you have no chance. You associate with so and so, so you are exactly like them. That quickly goes through the Borg network and every team lead, ROM, and person in management, including HR, is aware of it. You'll be labeled a trouble maker and your life will not be worth living. Any trial to clear your name will be done in the fashion of the trial of witches. You are in a dunking chair - if you drown you are innocent but it is too late by then.

Remember, a ROM never makes a mistake and never tells something that isn't true. They are perfect (and nastier than a pack of hiennas.)

If you run out of work, it is your fault. You are just lazy. Can't make enough to take care of your family? Too bad, you need to work harder.

And forget getting an answer from management. It doesn't
happen. So, as before, stay low and very quiet.

And do a good job? You can be assured that if you do a good job, do what you are supposed to do, and stay quiet, no one will even recognize your name. They have no idea where you work, what your schedule is, or that you even belong to Transcend.



Loyalty has nothing to do with it until you find the company for you. Be loyal to THAT company.
:p
Stay away from

Stay away from OSI then...
Will promise you the world, but then it crumbles beneath you!
Stay away . . . stay far away! (sm)
Not only do they offshore (& offer you the opportunity to earn pennies editing the accounts you worked so hard to develop normals for, etc), but they're one of the companies that docks your lines for the ENTIRE report if you make an error that the client complains about. TRS does that, too.

Make certain about the pay dates -- the employee handbook said they pay the Friday following the end of the pay period on Saturday (i.e., 6 days), but the pay schedule I received showed they make you wait 13-15 days after the end of the pay period.

Were you offered transcription or SR? I've heard good things about the Dictaphone platform they use, but the general opinion seems to be the SR part doesn't work. They offered me 8.5 to transcribe (to start) but 3.5 for SR.

Also do make certain to factor in the several hours you'll spend in uncompensated time printing out all their documents and downloading all the stuff from their FTP site. They don't supply equipment because the recruiter said that 25-50% of the units arrived damaged. Strange -- other companies don't seem to have that problem. I spent 9 years with ddi --> MQ, had probably 5 computers sent out in all that time with nary a problem.

In conclusion, make absolutely certain what you're agreeing to. Personally I find the huge corporations unpleasant to work for -- why should I transcribe to pay layer upon layer of executives, vice presidents of this and that, etc.?
stay away

they have had problems with pay and work load.  I had to find a new job.


I will stay and see if I can do it
depending on the requirements of part-time and as long as I can have flexibility to make my schedule when I want it!
I'd stay away...
I was recently offered a job with them, it was for a QA position, allegedly, but then it turned out to be editing on a voice recognition account. I accepted and started getting set up with downloading software, I'd email with a problem and not get a response for days, if I got a response at all, then I'd discover that the guy was responding to me via Yahoo Messenger, not email, even though I haven't been logged on to Yahoo for a week and he didn't bother to tell me that I could expect any communication from him to come via Yahoo. I'm not particularly impressed with the level of professionalism displayed by these people.

Pay is pretty low, I think they start out their entry level transcriptionists at some ridiculously low rate, it was 2 or 3 cents/line, but I heard it's gone up to like 5. I was offered 7 cents/line for transcription and 3 cents/line for editing with five years' experience.

They claim to have a bonus/incentive program, but I asked for specifics and was completely ignored.

They require you to work three days doing five jobs a day at no pay as an "evaluation period."

They were going to sell me a foot pedal at a discount, I sent them a check, and the guy claimed that he'd send it as soon as their shipment arrived and I'd receive it in two business days, but a week and two days after this shipment allegedly was arriving, I still hadn't received it. No email informing me of why, when it would come, etc.

Apparently there were some issues in the past with paychecks bouncing, which I hear has been fixed, but I don't know. I had an oogy feeling about them from the start, and I only accepted the offer as a "just in case" type thing, in case none of the other companies I'd applied to offered me a job.
Stay?
It's been slow but due to them overhiring. I'm still new at this so when the work slowed down I freaked. Do you have any idea what months are the slowest?
I would stay put- sm
If I were you, I would stay put. I was doing 250-300 lph at MQ, they have now adjusted my lines and am now doing 130-160 lph. No benies. You are actually doing pretty good and I make 10.25 cpl. I had one day I made $12.40 for one hour. I would stay put if I were you, at least you know the system and the doctors.
I'm still there, but trying to stay
Which isn't easy. QA program isn't exactly fair from a money standpoint as they don't give you any context from which to learn from the presumed errors in order to get to 100 percent. They only tell you the word you got wrong, no context, no copy of the report. There's no way to challenge or clarfy what QA says (I've tried). If there is an error that's in a macro or normal, you'd never know in order to change it. QA needs revamping, and QA rules your income potential. As they say on M-TV NEXT!
I would stay with MQ
x
definitely stay where you are at.

You have the best position right now.  Working for nationals or otherwise at home is just bad nowadays.  I would really like to be in-house and paid hourly, and I am keeping my ears and eyes open for a position.  Take care.


Stay away
I worked full time for them and never had enough work.  The pay is horrible and the VR is the WORST!!!!!!!!!!  SO glad that I left!
almost all ESL and going to VR stay put nm
nm
stay away!!!
They are a horrbile company to be associated with in any way!  They lie, they have horrible ethics and...I could go on and on!
Stay away!!!!
I worked for them a while back and they care more about the almighty dollar (quantity) rather than quality.  They give you a primary account and then will take it away from you with no notice.  They say they want everyone to be cross-trained, but how in the world are you supposed to make any money by switching accounts all the time?!  Also, they have been known to cut your pay without notice too.
stay away.
They are moving to hourly.
Stay away from MQ
Seriously! I've worked for them in the past and they're the devil. Think about it, they have their OWN board on this site. I've worked for both.
So they need to stay w/ your co. x3 yrs.
Smart lady, wish I worked for you.
Stay away!!!
Please do not even consider working for this company. I noticed there are new names under the job placement ads. I have no clue if Mary Beth is still working there or not. I had a horrible experience with this company. It's not worth your time. You never get paid on time. They start you off at 4 cents per line while you are on QA. It took me almost 2 months to get my first pay check. Not worth your time. Heavy turnover. Look elsewhere quickly!!!!!!!
Stay away from TTS
Went from TTS to Trans Tech due to many issues. Couldn't be happier. These are great folks, good pay, and best of all open lines of communication.
Stay away!!!
Please do not even consider working for this company. You will be sorry.........
So why do you stay then? nm
x
Stay away...
The pay is low, the editors overworked, the company not who they claim to be. They do dock for errors and for being late on work, at the editor's discretion.
Yes, stay far away
They don't pay their MTs
You are exactly right. I would stay, if that were

However, when transferred to many different accounts in 1 day, it just isn't worth it.  I can't make any money this way.  Grass isn't greener, no, but money is green!  That is what I am worried about.  I want to come to work, put in my time, and leave.  Not get called every time I sign off, asking me to do more.  Oh, I don't mind that every once in a while, but it happens at least 2 or 3 times a week!  I have a family too!  I have been here a long time and I am the one who is getting moved off the account first, or so it seems.  Cause I check the status the next day and there are new numbered MTs typing the work that I should have been typing!  So, they overhire for the account, let the newbies stay on the work that I have been typing for several years!  Then call me when they are in a bind.  I don't think so.  This is not the way a business should be run.  What ever happened to seniority?


I used to back OSi 100%, but I am finding that all the things I have read about them in the recent past are true.  I am devastated, as I feel I have gone above and beyond for them and they start taking our benefits away, or changing so it is nearly impossible to acheive them. 


Let the mentees do it.  They are being promoted to team leads, over top those of us who have 20+ years experience, and I have an MT out of school for a year telling me how things are to be done.  It is crazy!


So, I guess I have multiple gripes.


Regarding KJ&M - stay away because
your money. She is a very picky, picky person. She micromanages her IC MTs and calls you all the time!
Yes, I think I will stay away!!!
Yes, some lady named Janet S. hired me. It's funny how she did not list her complete address on her forms that she sent to me, but only the name of the company. I did not send any of the papers back to her. I think I will stay away from this company. Thanks for the heads up. Getting paid 7 cents per line without spaces is ridiculous. I could work at a fast food restaurant and make more money than that!!!
STAY AWAY!!!!
I had horrible experience with this company. Do not even consider working for them!!!!!!!!!!!
Stay far, far away
As the other poster stated, very unpleasant woman.
STAY RIGHT THERE!!

Well, you just stay with this company and enjoy yourself...if you like being treated like a third rate citizen, you go right ahead!!


And by the way, you may get the benefits after 30 days, but let's see how long you can keep them when you can't make the minimum line count because there isn't enough work!!!!


Stay away from SPi, you would be very sorry
if you went with them, I know this from personal experience. As for the other 2, you can read the Medquist board and make up your mind from there. Good luck.
Another one to stay away from
I can name another one to stay away from - SPi. They treat the majority of their employees badly and when you leave, they don't want to pay you what you are due and then they pay you and it is totally off from what you are supposed to get. Their ethics suck.
of course I stay here....
The hourly pay and benefits far outweigh the disabilities of the platform.  It's just a shame that this platform is such a impedence for us because we know we are capable of doing more.  Now if I worked for MxSecure as an IC, I'd be out of there like a shotgun blast. 
all stay away
All should just remember for the company Allstate run by Deb, All-Stay-Away. She is of person with absolutely no moral fiber and she does not even know how to transcribe correctly.
STAY AWAY
nm