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Anger eats at a person and does not solve anything. You must be a joy to work with. sm

Posted By: TiredOldMT on 2007-01-29
In Reply to: be mad, not sad - Irene

I also work for Keystrokes and based on a company-wide email that went out last night from the CEO, the OP will get some resolution. I personally love working there and that email just adds to my job satisfaction. I have made suggestions in the past that have sparked some changes, unlike the other big national I spent many years with. I like being heard, or at least listened to, and I feel that the owners and managers of Keystrokes really do have the best interest of the transcriptionists in mind.

Before I get blasted for this post, let me add that this is my personal experience and personal opinion. I know that not everyone has the same experience at every company and wish you all happiness in the company or companies that you work for.


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They use DocQScribe software, like MQ, that a lot of us say eats your lines and gives a lousy line
s
If it's Apex, steer clear. I was on it with another company. It eats reports. Too many screens. s
The spellchecker doesn't work and it was REALLY hard to get a decent line count with it. It's also not compatible with too many expanders.
I so agree with you. There's a lot of ANGER in many
to the anger that is raging among medical transcriptionists these days. We are all being RIPPED OFF by our employers, by our so-called 'industry leaders' (aka AHDI), by the hospitals that say 'we don't offshore... oh, no no', and then with a wink and a nod, close their MT departments and send their work to companies that SAY they don't offshore, but of course we ALL know the answer to that one (and so do the hospital CEOs..., they just think the patients will never find out.)

In order for anything to ever get any better, our anger will have to reach a boiling point, and when it does (and I think we're just about there), our anger needs to be consolidated and channeled into getting something done about closing all the financial loopholes, perks and rewards these people get for screwing us.
You know - posts like this do nothing but further anger (sm)
people in foreign countries against Americans. 
The anger is totally misplaced, though. First,
great! Who cares. There is obviously a need, and this subC is filling the need. The anger from MTs should be directed at the parent company who is using the subC group to handle work.  That is the only scenario to me that makes any sense at all regarding anger.  And that would be just the MTs from the parent company. If they have no work, as some company MTs are claiming, then it would make me angry, too, if I had no work, but my company was using a subC company for overflow. But in the cases where I have seen it used, at MQ, for instance, the overflow companies were vital and performed work and duties that the MQ MTs would not do, i.e. meeting TAT, etc.  But to be angry at the subC company or their pay rates makes no sense at all.  Lots of wasted energy and hatred, which is sad.
All you TT people are so anger and bitter! sm
She said she just found out she was pregnant so I highly doubt she is going to pop out a kid tomorrow!  Explain to me how you are paying for someone to have a baby - that doesn't make sense to me?  I am sure most of you have been pregnant at one point in time and needed maternity leave then.  I don't understand why you are all taking out your bitterness on your fellow colleague.
So much anger, why not just move on to another company..

your fabulous attitude and skills are probably needed elsewhere. Why stay with a company you so vociferously hold disdain for? Some people just like to wallow and complain and do nothing for themselves.


Have you considered anger management?

Your anger should be directed at the American Companies who outsource not (sm)
at the offshore employees who are also trying to make money for their families.
If you anger the acct manager in this business, you may end up broke.
They call us teams - yeah, right. The games played by those in management positions can essentially hold an MT as a financial hostage, making their life a living hell. I am watching it right now happen with a coworker who stood up for herself and now? She makes 50% less than she did a year ago and is powerless to change it.
sorry, I made a typo in haste and anger, it is 'agreed', not 'agrred'..nm
nm
Looking for the person that went to work for
How is everything going there?
What works for one person, may not work for you. You have
jkl
So the person who stated she was out of work was not
xx
To the person who wants to work for free
I have been a successful MT for three decades. I suggest that you: 1. Not work for free. People get what they pay for and besides, you are undermining hardworking MTs by this ill-conceived plan. Life is difficult enough for working MTs without being undercut by their own, or at least by a wannabe. 2. You need to learn basic proofreading skills. If you cannot proofread and eliminate the errors from your on-line ad for yourself, how will you proof the work I sub out to you? Why should I trust you with my clients' work? How you proof anything is how you proof everything. Not being critical, just trying to offer a helpful and practical view. Compete honestly in the marketplace, pay your dues, earn your place and don't give away the professionalism you are trying to develop. Good luck to you.
It does not matter who you work for, a true QA person
who is worth their weight in gold, will NOT take a position that pays any other way than by the hour. It does not matter if it is regular QA or ASR, there is no difference. I have seen ASR where you have to retype the entire report; of course that also means that you have to take out what is already there. If you are a QA specialist and have 100% listen, many blanks (I see them in every report), difficult dictators (which is no problem with me but is with the MTs), there is no way on earth you will make a wage if you are paid on production and these companies that do this, do not give a hoot about quality and they also do not give a hoot about their QA people.
Advice: Go over your lead. Go to the next person up. There is work there. sm
I would call the office and talk to Karyn or Becky. Your lead might not be conveying the message for some reason. Sometimes they are too busy, sometimes they don't want to share someone. Just call. That's the only way to make it happen, and you will be glad you did!
I think this is the same person who complained about this before and she doesn't even work there
nm
Can you tell me how many hours a part time person is allowed to work. Does it specify that at all.
I didnt quite understand that 8, 16 and 24 hour thing. I thought part time as long as you cut off before the full time hours you can work them.
Aren't you a positive person? I suppose you work in the office at HIS. lol nm
x
I think it is one person. I had a few print outs from a few weeks ago and this person even capital
I have had a positive one. I have been with Keystrokes for 3 months and am very happy.

I printed them to show my manager but she told me that there are few bitter people out there and no one can do anything about them. My manager said that everyone can tell that it is the same few over and over again, for Keystrokes and a few other companies as well. Time to move on Ms. Anon. I cannot think why a company would go through the trouble of getting IDs and getting you installed just to ignore you after that. Doesn't make sense, does it? Are you sure that't the whole truth? You keep saying truth but it sounds fishy.
Exactly what I'm talking about RUDE! You are a very unhappy person. A happy person does not
respond in such a way!  This is the reason SS has such a bad name.
I am not a hateful person but that person screamed at me for 45 minutes. sm
She said all transcriptionists are idiots.
that person go.
9
Since you are the person
who actually makes an offer to someone, you should have a method of following up with someone after a week or so to make sure that the new hire is up and running, especially after you have been notified that the new hire has returned all necessary paperwork. Your process sucks. period.
Cant you see that the person is already down?
Thats right kick them when they are down. Thats a great example. Get a life.
So they are the same person? nm
x
The only way a person would need SM

to have nice people to work for and only communicate with nice people is if they are in need of something they should have within themselves.  For me, my job is just something I do for 8 hours a day and whatever they have to say to me, fine, oh well.  It doesn't reflect on me whether people are snippy or rude, I just ignore it and move on in life.


It's just work, business.  Not my whole life. 


Yep. It also looks like this person is just
wanting to hear good things and forget anything else. Just wanting to hear what they want to hear.
As a QA person myself, 13.50 is too low
x
who was the person
Could you share the name or initials of the person. I would like to know if it is who is calling me too.
I really wonder if this person's--sm
initials begin with K and end with I, who used to post here and cause nothing but turmoil. Sure sounds like her.
Not the person above but SM

the person looking for the editors has made it a multi-board issue by posting on different boards telling people to go to the Job Seekers board to see what was posted there.  That's the only way I'd know what was going on.


As far as he/she being run off the boards forever, oh well.  Reputable companies post who they are and the conditions of employment.  We had another semi-anonymous person get help from at least 1 person on this site recently and the MT was never paid.  The MT has no way of contacting the person who owes the $ now.


QA person from, you now where!
Small company and owner is very nice, but the QA person was the absolute worst! Very insulting and humiliating. That is why I left.
I WONDER IF IT IS THE SAME PERSON
SHE WAS A TEAM LEAD WHO USED TO DO THAT, SHE WORKS AS MT AT ANOTHER COMPANY. DON'T KNOW ABOUT A SUPERVISOR BUT A TEAM LEAD USED TO DO THAT A LOT AND YOU KNOW THAT SHE KNEW THE SCHEDULES. THAT HAS BEEN A LONG LONG TIME AGO THOUGH.
Not the person above, but...
The pay is low and they don't pay for experience. Otherwise, they have plenty of work and are a very nice bunch of people.
well my tax person
said because i am in the 15% tax bracket, i should withhold that plus a little (my ss will be paid by employer). Figure 18% will do.
It happens with the job, not particularly the person as I well know.
in straight typing for the last 30 years at 3 different hospitals always made at least 2000 lines per day. Since outsourced now started at a company last summer and was getting around 1200-1300 a day, said no way and the work was not that hard. I changed jobs. Doing VR and straight now and averaging at least 3000 per day and very happy now. (By the way, with the low rates companies are paying, have to speed it up and go as fast as my fingers will take me in my 8 hr day to get that).
I don't think this is the same person. Please
be sure you are not trashing an innocent person with just a similarity in names. And the original poster is just ranting in generalities, but not same person you are jumping to conclusions on - not same name, and not same companies. Names are not the same as the person you are thinking of - just similar.
If one more person says...
Offshoring has nothing to do with cutting costs, but is due to the fact that there are not enough qualified transcriptionists in the US I am going to SCREAM!!! The more I see these things the more it infuriates me!
Try again not the person you think
Wrong person that you are thinking of. Sad if this happened to yet another person, I mean there is my friend and then there is the person you are talking about. If management said they could come back they should stand by their word. You just added to my position that even you, who are defending them, know that they are doing that to others, or at least one other that you know of. Just sad. You know my friend almost had me convinced to leave my current company. I am so very glad I did not.
I don't think it is the same person but I bet they ALL do it.
/
Are you the same person who...
always says, 'check the archives' whenever someone posts a question here? If so, I really wish you would stop it. If someone posts a question, there may be people here who are willing to answer, but you (in a way) close that opportunity for the person posing the question when you post things like this.
probably why the IT person was not much help, I don't
think they want to mess with another company's computer, nor the other company's programs, even though you were the author of that particular content.

If all fails - delet your list. why leave it for them?

looks like the only person
who has something nice to say about them has an Indian name.
You don't have one QA person, so while some are

tougher than others over a period of a week you are likely to have had them all.  I believe them to be fair, they do try to post links that will help you, and you can dispute anything you don't believe is correct - not with QA, but with MT supervisor.  They tend to be less lax if you continue to make the same mistakes and/or don't follow account specifics.  I know of one account that is difficult because of a high percentage of ESL and one account that is difficult because the quality of the voice files is poor.  I know one person who couldn't handle the high ESL account and another who says it really isn't so bad.  If you produce quality work, work your schedule, etc. they seem to be willing to work with you to find a good fit.


There are some things I would change, but overall very pleased and plan to retire with them. 


They do pay better than the majority of the other companies, benefits are much better than 99% of the other companies, I've never not had enough work and usually on OT most days.  They do pay for down time.  They don't offshore either. 


You are a mean person.
dd
How to become a mean person
Mostly you need a personality disorder that makes it difficult for you to see anyone else's point of view of feel compassion for anyone who does not fit your pictures of how they should behave or ask. And you have to be willing to live a completely miserable life because bullying is the purview of cowards.
anyone know this person, ****
does anyone know of a ***** with tarheel transcription?
You know if this person cannot even

then that would be a red flag that most likely the work will be inconsistent as well as the pay.  If this person has such a great team, then she would not have to post like this in such a disorganized manner. 


I just read about this on the job seekers board, and it would seem to me that a simple job posting, and then having applicants follow simple test directions would have been a much better approach.  Not all business owners have the best business ethics.


What do you do when a QA person
The feedback messages come across as rude.  They send you corrections that don't make sense.  How do you exist with someone like this?  I've never been in this position until now.