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Serving Over 20,000 US Medical Transcriptionists

Anybody know any good, bad or ugly about Lee Perfect Transcription?

Posted By: TJ on 2007-11-08
In Reply to:

Nm


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I left KS a few months ago after having a near nervous breakdown. I had too much going on in my life and thought that it would be better to go work in a hospital.

The Good: They are growing, have very stable accounts and keep all their customers. Pay is on time and there is direct deposit. The rules have become clear in what is expected of you. They are very personal.

The Bad: The insurance is terrible and expensive but I heard they are getting BC/BS in the fall for sure. The pay used to be late here and there for a few days. It is fixed now and has been for a very long time. The growth caused some changes that did not work and more changes were made to correct the problems caused, which seemed like chaos from the outside looking in.

The Ugly: They went through some terrible growing pains a few years ago and have been dodging bullets from former employees. There were late checks and no direct deposit. There was not a lot of work because they overhired.

The diagnosis: Once they got over the hump several months ago, things evened out and have been for a while. I want to go back but I'm afraid they won't take me.

How do I know all this? My best friend still works there and is very, very happy. I made a mistake leaving but now my life is on an even keel. I made a lot of money there.
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Except for a short period of time when work ran low on one account only my experience has been 99% good. No place is perfect, but I have absolutely no complaints. The people treat me like a human being, I love the platform, the sound quality is great, they pay the long distance bill, the benefits are superior. Best move I ever made.

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I was wondering if anybody out there would be willing to give the good and bad about what company they work at, or used to work at.  I'm trying to figure out who it would be worthwhile to send resumes to and who I should just stay away from.  I'm interested in the management, scheduling, line requirements, pay rate, benefits, and provided equipment.  I'd greatly appreciate any info you have.  Thanks!


 


 


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That was a perfect example of the disaster that VR is! Good Job!
x
My experience was UGLY. Very ugly.
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Beg to differ. It is not perfect and is a long way from being perfect. A LOT of hospitals
are moving away from voice recognition after trying it and failing. The good news is that once burned, it is hard to convince a board of directors to put out money like that for a second try.

I think that it has its place and does work if done right in certain facilities, but it is a VERY small percentage and will not hurt us for many, many years to come.

I am not hiding my head in the sand; I am actually seeing the trend reverse.
Never said perfect. If it were perfect, there would never be room for sm

change or growth.  What I was talking about was the continuous posting by the same people, over and over again, that is vague and destructive.  This is not just about Keystrokes, this is about the posts for other companies as well.


I think that not every MT is a good fit for every company, and not every company is good fit for every MT.  If this were the case, there would be very little job searching or hiring going on, only if someone retired or left the field or entered the field.


It is the outright lying that is so horrible.  Keystrokes is a transcription company which means that we have the normal ups and downs that every company has in terms of slow and busy periods.  We have been very fortunate to have very little down time due to busy and also new accounts. 


If there are check problems, they are resolved.  We all wish there were no problems and this is the biggest topic at manager meetings, but human error comes into play here as well.  We have a new time recording system that should eliminate that, if the information is entered correctly from the MT. 


If there are tough dictators on the account, it is not the fault of the company.  It is the fault of the hospital that has them on staff, but you have to take the good with the bad.


If there are QA complaints, it is usually that the leads are too strict.  The owners have said that they would rather be known for being too picky than too lenient, thus having accounts say the work is not up to standard. 


If there is a reliability problem, it just might not be a good fit.


I know that if I were to take over recruiting and hiring (which I absolutely want NOTHING to do with), I would not take job hoppers.  However, I have been told that you have to look at the hopping and why it has happened.  A lot could be poor choices.  That's why I will never be in charge of hiring, but I can control the MT QA and reliability once they are on my account.


 


We were not ugly

We were not ugly.  Stacy came on and stated that her two  most important factors in chosing a company was to have a computer provided and to have paid maternity leave and that was in CAPS.  She did not state that she was wanting to earn more PTO time and to use that, she wanted to be PAID after having a child.  At 4 hours per pay period that is 12 days a year and that is pretty norm for this profession.  Like I told Stacy, would you pay a babysitter or a nanny when they wanted six weeks off and you had to pull in someone to do their job so you were paying double and earning the same income.  It is really hard to provide benefits and a decent pay in this field.  Yell at me all you want, but the balancing act is very hard to do.   And like the prior poster also said, the companies change so often between merges, buy-outs, and out sourcing that what you sign on for in 2006 probably won't be the same in 2007 or 2008 for sure.  So if stability is what Stacy wants, I think that she needs to look elsewhere like a union job or a state/city or county position where it is spelled out in black and white what she will receive for the next three years.  We did not mean to make you feel bad but again, you posted several times about maternity leave and we are not mind readers you should have posted need to accrue PTO at a faster rate.   But we were not nasty or ugly and just stated the facts in this field.


 


bad and ugly.
x
Not sure why you have to be ugly
What was the purpose of the very nasty responses to this question?  I happen to agree w/ the original poster on this and see no reason for why you had to be so hatefuly in replying.  Did it make you feel better?  Do you talk to your employers, friends, families, etc., this way?    If so, I must say I feel sorry for you AND them.
Why do you have to be so ugly about it?!?!
I did not take it as this person ripping apart any company at all.  They were just stating what so many on this board have stated many, MANY times and in a sense they are correct.  It does not take much to set up an automated reply, trust me if I can do it, anyone can.  I just don't understand why people have to attack others on this board when they are simply just stating THEIR opinion, if you don't like it then stop reading and move on to another post, it's that simple. 
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US Transcription has a good BC/BS plan....

that I think is relatively affordable - I pay $110 a month for single coverage, the deductible is $1500, office copay $20 ... all in all its about the best I have been offered or seen around. Don't know much about family coverage with it.  US also offers Flex Spending Accounts which some folks use to offset health costs.


When I left Keystrokes their insurance was very expensive .. I have heard rumors they have found a better one, but rumors do tend to abound, so I would take that with a grain of salt.


Hope this helps - good luck!


Ugly. Dont even consider it.
They profess to be a good fine Christian organization but they are FAR from it.
wow...it can get ugly in here....Well MTSO,

keep on speaking highly of your MTs, and probably best that she not visit this board.  It seems our profession has taken a negative turn somewhere along the road. 


Good luck with many more new MTs to come in the future.