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Serving Over 20,000 US Medical Transcriptionists

Based on past interviewed, there is the information I wrote down

Posted By: nn on 2006-03-22
In Reply to: Which offer should I choose? - FasTypistMT

I cannot guarantee this information is 100%, and anyone with more accurate information feel free to chime in, but I have interviewed with several companies over the past few months, and here are the notes I have taken on what was offered by Webmedx and Axolotl:


 


Webmedx Acute Care = probably includes ESL dictators


Axolotl Clinic Work = probably easier/better dictators 


 


VR/ASR:


WMX = Starting to covert accounts to ASR


AX = Unknown


 


Insurance (Single):  Axolotl costs more per pay period than Webmedx.


 


Pay Days:


WMX = 26 (every 2 weeks)


AX = 24 (twice monthly)


 


Medical, Dental, Vision Insurance:


WMX = Eligible after 90 days


AX = Eligible after 30 days


 


Flexible Spending Account:


WMX = None


AX = Eligible after 90 days


 


401K:


WMX = Eligible after 1 year, with NO MATCH


AX = Eligible after 90 days with partial match 


 


Eligible Tuition Reimbursement:


WMX = Unknown


AX = $2,000 per year 


 


Working Holidays:


WMX = You are expected to work the holiday if it falls during your regular work schedule, unless you request it off in advance and there is enough coverage.


AX = Rotating.  If it falls during your regular work schedule, they try to spread it out so no one is working all the major holidays. 


 


Yearly Bonus or Pay Raise:


WMX = never heard of anyone getting a raise


AX = Anniversary $500 bonus (minimum)


 


ISP, incoming dictation snafu, or Acts of God preventing you from working:


WMX = Full-time:  you have to make up the time or take PTO, preferably the same day


AX = Depending on the circumstances, you may still get paid and only have to work your regular schedule


 


Full-Time Status:


WMX = If you fall below 35 hours per week for three consecutive months (no matter what reason), they automatically drop you to part-time status. 


AX = Unknown


 




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Based on my past experience, I think they will push everyone...
to be employees so they can lower your cpl rate. Once the company I worked for started pushing employee status, they made it miserable for those of us who wouldn't take the 2 CPL pay cut to be an employee, i.e., not mailing out checks and saying if we were employees, we could have direct deposit, etc.
Health Information Partners, based in Maryland. She used to take in newbies
d
did you see what she wrote
Hey, did you see below where the cheerleader wrote that I need a lawyer? Funny isn't it? Hmmm.... I'm thinking First Amendment applies! Sheeeshhh
Do you see what you just wrote to me? sm
Read your second paragraph with all the caps and personal attacks? I did not do or say anything that justifies you calling me miserable. This is a board where adult professionals post opinions. I posted mine and I guess you don't agree with my opinion. For you to suggest that I need social skill and that I a NASTY as you cap it and MISERABLE is provocative and looking for an argument. I will not take the bait but I just will point out that you are overreacting and provoking here.
Do you see what I wrote under the post?
It does not matter what I believe anyhow. The fact is the company believes you have to be a QA person for 5 years. I believe you should to do their accounts, yes, because their accounts are acute care, in depth
called and wrote
x
I already joined and wrote him! sm
I pray that they will get theirs in the end. Justice will prevail!
Yes, I wrote them twice since testing, but got no
s
Somebody wrote in the forum that they did
nm
Wrote this a while back.....sm

Never got published, but maybe you can get some points from it.... 


 


RE:  YOUR CONFIDENTIAL MEDICAL INFORMATION GOING OVERSEAS


 


 


I am a medical transcriptionist, and I am also a patient of several doctors in the United States of America. 


 


I have a story that needs to be told to U.S. Citizens.  I shall remain anonymous, but I do feel that whoever breaks this story to the public will have done them a great service.


 


In an effort to save money, at the public’s personal expense, many patient records (voice dictation) from the United States are going overseas to be transcribed (mostly to India).  This means that possibly even YOUR confidential medical and personal information (such as your Social Security number, address, phone number, etc.) is going overseas.  The world climate in which we are now living makes this is a very dangerous situation. 


 


I do have a financial interests in this issue, but I am also a US citizen who is very concerned about my personal medical information getting into the hands of the wrong people and feel that the US government should put constraints on this. 


 


All people are created equal and I am very sorry for the people who would no longer profit from this business overseas should our government put an end to it; however, I do feel that the US public has a right to know what is happening to their medical records, as they are their legal property.  At the very least, they should have to legally consent to their records leaving this country.


 


Thank you for your attention to this.


 


 


Concerned Citizen


I wrote it and can't find it either

I just wrote in about the MT from MDI asking where to go...I can't find my reply either!  Glad you saw it.  Now I know I'm not going crazy.


Suzanne Gabric


 


If you read what I wrote more carefully
you would see that I said it is fine as long as they tell you up front. Which they don't. Which means it isn't fine.

In other words, I was being a little sarcastic :)
I just wrote my state senator the following..
Dear Senator: You may or may not know about a recent sale of Medquist, Inc. Transcription Services selling 70% of their stock to an India-owned company as of 5/22/08. In 2007, Medquist fired over 1000 employees to prepare for this sale. CBAY is known for firing US employees and hiring employees in India to do US medical transcription. We desperately need your help to address the issue of outsourcing of US medical records thereby losing confidentiality of our medical information, social security #s, birthdates, and much more. including further loss of jobs for US workers. We urge you to pass the following bill:

S. 810/H.R. 1653
Clinton (D-NY)/Markey (D-MA)
Prohibits American businesses and health care organizations from sharing consumers’ personal information with foreign affiliates or subcontractors without consent from consumers. Allows consumers to “opt out” of having their personal information processed overseas and bars companies from denying service or charging consumers more as a result.

Any and all help you can give us in regard to keeping jobs in the US will be greatly aprpeciated.
I misread what you wrote and apologize.
My response below was a result of my misunderstanding!

My apologies, MtMommyof2!

That sure sounds like AHDI wrote it. It sure is
Or maybe even FBI - one never knows how deep their dishonesty runs.........
Dude, I'm poking fun at what you wrote! LOL.
x
I'm curious who wrote that post...
...if they are WebmedX mgt trying to mislead? I know of no accountso f theirs still on regular transcription and I asked as well. I hate editing. Two years later it hasn't gotten any better and I make SO much less it's rediculous. It's easier the majority of the time to type the whole report from scratch and make pennies on the dollar for doing same. :(
Ok. So for each report you wrote down the word count?
then compared it? Just wondering.  I probably won't do it because that would just take up too much of my time but wondered how you did it.
Just to clarify, I wrote the first few MTSO posts
But this is not mine. However, I have to agree that some MTs look much better on paper!!
I wrote this email and sent it to the Toledo Blade newspaper.
Dear Mr. Zerbey:

I wanted to make you and your readers aware of the situation that took place at Heartland Information Services (owned by HCR Manor Care-parent company-Toledo based company) today, Monday, May 8, 2006. In a mandatory conference call (for the chosen employees) Kathy Clemmons, VP of the US based operations and Colleen Neidert, HR Manager promptly told all of the US based medical transcriptionists and some Quality Assurance employees and auditors, that we no longer had jobs with Heartland Information Services. Kathy Clemmons stated that over the past 4 to 6 months Heartland had been looking at ways to become profitable for HCR Manor Care by increasing their business through new contracts with hospitals and physician practices. Apparently, according to Kathy Clemmons, VP, that did not happen and the company decided to look at ways to cut costs. Kathy Clemmons, VP stated that it cost Heartland 5 times more to pay the US based medical transcriptionists versus what they pay the medical transcriptionists in India. So, needless to say, here I am typing this email to you as one of the employees given a permanent layoff as per Colleen Neidert's (HR manager) words in the meeting. All US based MTs are employed until July 7, 2006 at 2:00pm, at which time, all computers are to be turned off and work as a Heartland employee ceases. They are offering the computers that employees used to work on from home offices for an astounding deal of $800. They are going to show the $800.00 on the time sheets as income and then deduct the federal taxes and then we will also be responsible for the state and local taxes on the computer. This is the severance package. Of course, we can opt not to take the computer and send it back.

Noticeably absent from this mandatory conference call was Dennis Paulik, President of Heartland Information Services. I thought that was rather professional and courteous of him. He destroys the lives of hundreds of employees and their families and then does not have the courtesy of firing his own employees! Great guy he is!

How many more jobs are we, as United States citizens going to lose to India or China? How much longer are we going to turn the other cheek? What is it going to take to stop this raping of our own country of jobs and lives for that matter? Who will have the nerve and strength to say enough is enough?

What will the hospitals and physicians' think when they learn that all of their dictation (legal documents in a court of law if there were to be a lawsuit) are being transcribed by nonEnglish speaking individuals? What will the patients of these facilities think? How is the HIPPA law being enforced overseas to protect the rights of patients?

The bottom line is money obviously, for Heartland and HCR Manor Care, but if given a choice, I know without a doubt, the American patient and American physician and hospital and healthcare facilities would choose quality and accuracy 100% of the time over an underpaid, nonEnglish speaking, half the world away individual listening to and transcribing their vital information pertaining to their actual lives in some cases.

I am one of those unfortunate individuals fired today. I worked my heart out for this company as did so many. We worked weekends, holidays, overtime, we worked when others were sick or on vacation or to cover shifts when individuals did not call in to work. We worked and worked, always grateful in the most humble of ways, grateful for our jobs with Heartland.

Heartland, the name itself, the heartland of America, not India, but America, all of the great American cities such as Toledo, Ohio; Madison, Wisconsin; Omaha, Nebraska, and Rockford, Michigan. What will happen to us now? Where do we go from here? Sure, we will all find ways to continue on, we have to, but what about the next company, the next American citizen working hard to live the true American dream, what happens when it continues to happen? Where does it end?

God Bless us all. May we be blessed with great, American based jobs.

I would be most grateful to you if you would place this email on the Editorial page or even the front page of the Toledo Blade. I am a full-blooded American just telling my story and the story of hundreds of others today. May you find it in your heart to hear the cries of the American worker, simply trying to live the American dream, only to be replaced by the Indian worker, trying to destroy the American dream.

Thank you for listening not only to me, but I hope my words expressed what so many of us former employees are feeling tonight here in the Heartland of America.
I wrote AAMT, the President, and my senators tonight...sm
I'm also going to write my local paper and contact some news organizations.
To Mary K - I totally agree...I thought you wrote a

great letter and I hope you get some response to it on a national level..the public needs to know about this as is concerns THEIR medical records!  I applaud your efforts and hope something comes from it!



Oh Geez- i didnt read what I wrote - correction in msg

Has anyone else gotten late paychecks from Meridian in the past. 


 


I was up working half the night.  So please dont hound me.


I didn't see that in her post at all. In fact I wrote something similar...please sm
I believe what she meant was similar to what I wrote which was that I felt a majority of the nasty posts probably came from isolated people that take crap all day. These types normally get walked on because they aren't outspoken enough in real life to say what they feel. Then they anonymously come here (or other boards)to take out their pinned up frustrations. It's merely an opinion and you know what they say about those.:)

The reason I believe this to be true is because I've encountered way more nasty people on-line than in real life. If some of the posters said the same nasty remarks to a person's face that they do hiding behind a screen name, #1) They'd get fired. #2) They'd have NO friends.
#3) They'd lose a few teeth.

Think about it.
I wrote to their HR department, which is the only contact I could find for them, last week, but no r
x
I'll say! Wrote off $82 million as "goodwill impairment"
NM
oh geez "always... all the time" I should read what I wrote before I post. sigh
.
I interviewed with them.

I didn't want to wait a whole year before beginning to accrue PTO so I went elsewhere.


I interviewed with them sm
my current account was lost to Axo so I decided to interview with them - 7 cents a 65-character line (I have been on these accounts for 12+ years now - HA!) and work is a pool - you are not assigned a specific specialty or doctor so speed will be an issue because you're pulling up different templates, etc. They provide the computer/software platform (that's all I need - another computer - already working on 2!!) and I *believe* paycheck deduction was taken for that. You are an employee, not an IC and have to work a set schedule.  You had to produce (I think) 1,500 lines a day (can't remember for sure - this was last year when I interviewed). When I asked what happens when I get that 1,500 lines done in, say, 6 hours, what do I do with the next 2 hours? The recruiter said I would keep typing, but they did not pay incentives for plus-production. I told the recruiter that definitely did not motivate me to work faster! I was also told they outsource and that's why the current MTSO lost the account (lower line rate). That being said, I was told in February 2004 (yep, year and a half ago) that the account would be switching over to Axo. I understand they have had multiple failed pilots. Keeping my fingers crossed that they continue to mess up my accounts so I can keep them!
I just interviewed with them and I am - sm sm
considering taking the job.
I interviewed with them
a year ago.  They gave me a multiple choice oral terminology test.  They were very nice.  the downfall - I spent 2 hours on the phone with them, told me I did very well and even asked if I was certified because I impressed them and then they told me they were not hiring at the moment.  I did just came across them from my own researching and sent in a resume and they called me.  I now know to ask if the company is hiring during the first part of the interview! 
I just interviewed with them
It seems odd they would be hiring if they can't provide work for current employees.  I was interviewing for VR, maybe you should see if you can get on a VR account.
When I interviewed with them ....
They told me that they paid on a 55-character count line but not for spaces.  I did not accept the job offer though because I had been offered something that turned out to be really great.
I tested/interviewed with them once, or tried to -

we scheduled a phone conference to discuss the opening they had no less than five times and kept having to reschedule it at the last minute - very irritating.


I interviewed with Axolotl. (sm)
In a nutshell, here is the deal: This is a company that you basically have to "chase down" in order to get a response. I have 17 years experience, and the only reason that I was able to get an interview is because I kept calling to follow up with the HR person. When I finally got an interview, she told me that she wanted to schedule a second interview with the manager of the transcription department. Well, 3 or 4 weeks later (I waited so long that I lost count), I finally heard from her. She apologized for taking so long to get back to me, and then she said, "I thought you would have found another position by now" (because it took her so long to get back to me). Anyway, for other reasons (and the fact that I felt I shouldn't have to kiss an employer's you-know-what to get an interview), I turned them down. So with this company, it has nothing to do with how qualified you are, it has to do with how patient you are, and whether you are willing to call and leave messages for someone to get back to you.
Well, both offshore. I have interviewed with both and been

offered positions with both, declined both.   I have nearly 20 years' experience in acute care, can do any work type, ESLs, etc.  I aced both tests.  Cymed offered me 8 cpl and 8.5 cpl over 18,000/lines pay period.  


Precyse lied to me and I wouldn't work for them if they were the only company out there.  They pay based on if you are CMT or not, how many years experience, what shift, etc.  I was offered about  10 cpl, but the account they wanted to put me on was one I had worked on when I was with YOG and it was an extremely difficult account.   There are lots of posts about how Precyse ignores e-mails and that communication is very poor overall.   They use IM and during the 2 or 3 interviews they stopped several times to answer IMs from team leaders.  


I don't need insurance so didn't ask questions in regards to that. 


 


Yes they do. I asked them when I was interviewed and they
relunctantly told me they did only if the client asks  to.  Now I'm sure they are going to the client and saying we'll offshore you're work if you want us to - NOT. 
When I was interviewed by Heartland,
I was told that they were planning to stop offshoring and bring all the jobs back to the US.
I just recently interviewed with them.
This was for acute care: Base pay was 8 cpl, 65 character line with spaces, goes up to 8.75 for 1600+ lines a day. There's a $1000 sign on bonus, paid at $100 per paycheck. You have to be there a year before you get any vacation time, which is 2 weeks. No holiday pay.
And they seemed so personable when I interviewed about
s
I just interviewed and was told
after 3 months if you have hit the 11,000 lines they require per pay period as full time you get $500 and then you get the other $500 after 6 months of doing the same.
I just interviewed there and that's not what I was told for
s
I interviewed about 3 months ago. I think there

were about a dozen questions.  Some were multiple choice, some about what part of the body is lingual (this is just an example and not what they used), I had to spell about 3 words/terms. 


I interviewed with Z and she was great, I didn't feel the least bit intimidated.


 


I interviewed but took a pass
The pay was lower than I was willing to take at 0.775 with 8 years experience in heme/onc
Then you havn't interviewed with the right
people. Left in June and couldn't be happier, more money per line, holiday pay, no weekends.
I asked about that when I interviewed.
Basically, I asked in advance when or if they give raises.  The recruiter, who is also my liason, and I negotiated that prior to my being hired.  Our agreement for my future increase is based upon the number of daily lines I agreed to produce (not just the 700 minimum) and maintaining that for an agreed upon period of time.  I would definitely start with your liason.
Don't work for them but I interviewed with
them last fall and was offered a job. Pay started 8.5 cpl (25+ years experience), and I was required to work every Saturday, and be on call at night 1 week out of every 3. Did not take the job.
Any applicants who interviewed..
for DeVenture's radiology account starting next month heard anything back yet?  I had my interview almost 2 weeks ago and I can't wait no longer. 
Interviewed recently.
I asked if there was any flexibility in hours worked, such as a 12-hour window, and they said no flexibility. I asked if they have part-time positions and they said no part-time. It wasn't what I was looking for so I passed.
I just recently interviewed with them and while .. sm
they did seem to be very nice, I declined the job offer.  The pay was what I considered to be low for someone with over 20 years experience, and they also have what they call a docking system where if you make a spelling error they take away 1/2 of your lines for that document/file.  Otherwise, again, they seemed to be very nice.  The platform is their own and they use express scribe, which I dislike a lot, lol, but could have lived with it if they had just offered more money.  Oh well ... will keep looking.
ok, so I interviewed with Amphion today (sm)
and she said she had to check my references, then she would call me back. Is this the norm for them? I really want this job, although it will just be parttime. I am trying to keep my options open, as my "other" job seems to be running dry...y'all probably know who that is! Wish me luck!