Home     Contact Us    
Main Board Job Seeker's Board Job Wanted Board Resume Bank Company Board Word Help Medquist New MTs Classifieds Offshore Concerns VR/Speech Recognition Tech Help Coding/Medical Billing
Gab Board Politics Comedy Stop Health Issues

Serving Over 20,000 US Medical Transcriptionists

Before you even CONSIDER SPI, rethink it. I'll be happy to talk.

Posted By: one of us on 2006-03-28
In Reply to:

Complete Discussion Below: marks the location of current message within thread

The messages you are viewing are archived/old.
To view latest messages and participate in discussions, select the boards given in left menu

Other related messages found in our database

You'll have to talk to supervisor

When you're out of work (the first time you run out of work each day), you're supposed to fill out an out of work form on the community page and send it to the Solution Center; or call them (though they're often understaffed on weekends).

I think you can't be put on a new account without getting placed there by your supervisor, then you have to go through training and QA release on it.  That helps you get familiar with account specs, etc.  Your supe will get to pick what accounts you can train on.

Now the beware part - you might end up with some undesirable secondaries - I did - accounts with terrible dictators that want their own reports done custom, picky account specifics, templates that require bolding and unbolding of any additions....just a hassle to type.  I found out the hard way - once you get them, you're stuck with them.  Any time anybody prioritizes a job on one of those secondaries, you'll automatically get it, even if your primary is swamped and you don't need or want to type your secondaries.  They'll pop up ramdomly all day, wrecking your rythm and dropping your line count.  I got scared last summer when things got slow and requested 2 secondaries, now I wish I'd kept my mouth shut.

Actually there are quite a few of us happy there; I talk to others sm
all the time. We like being treated with dignity, not to mention a decent pay plan with incentives, as well as good benefits (medical, dental, vision, life insurance, PTO and holidays paid). However, your mileage may vary - no company is a good fit for each and every MT.

PS - I've been with Webmedx for approx 8 years and I am not a recruiter either.
Got email?? Be happy to talk with ya. nm
Congratulations! You'll be so happy there!

I'll be happy to to compare them for you. (sm)
Webmedx has a very good platform with many transcription-friendly features you will absolutely adore. I would say it's better than DQS now, plus WMX is honest. I have never once felt I was being cheated on lines. I always felt I was with DQS. I left MQ for WMX a couple of years ago. I immediately raised my income more than $600 a month. I have never once regretted my decision. You won't either.
Congrats! I'm so very happy for you. Maybe we'll be on the same account. :-) nm

Hi Happy, Thanks for responding, I'll be starting with them soon I hope
From what I can tell, it does seem to be a great place. Where you assigned an account or did you have some say on it? Can you share what other platforms you used? Did you use the Q platform before? How long did it take you to get up and running?
you might want to rethink that
Why do you think the Canadians (and citizens of other countries) come here for their care. Because ours is better and you don't have to wait two years to get in. My friend's dad recently died. When she talked to his physician she said it looked like a CABG could have saved him, and the physician agreed. unfortunately, the procedure wasn't performed. Guess why. He was too old. How old is too old? In this case, in Great Britain, 55. Yup, he was 55 and denied a CABG because he was too old and it was not a cost efficient procedure. This physician told her we Americans think we deserve health care at any age because we all want to just live too long. Our system has flaws, but the grass is not necessarily greener...... I am 55 and I think I have a lot of good years left. I sure don't want to be too old for that CABG, do you?
Rethink SmartMed
Rethink the SmartMed option.  Their Summit platform is very cumbersome and not user friendly.  If editors let certain mistakes slip through, they get docked $10 per document. I realize no mistakes should get through but we are only human and sometimes a mistake gets through. They never gave me feedback on how I was doing, yet sent the blanket email saying certain things would get docked. In contract, stated about getting docked, but only after conference with supervisor. Email said docking would start immediately, with no conference. Support VERY slow to respond. You work for four weeks before seeing first check. I finally decided the headaches not worth my time and left after just a few weeks. I am hoping I see that first, and last, paycheck. 
rethink Medware
I did not have a good experience there either...pay was low, checks were short for lines on each check I received. I was there for 2-1/2 months and was constantly switching from 1 account to another. I do not recommend Medware to anyone ever! JMHO
You should rethink that Aces up job...sm

These people have almost 100% VR...they work with Focus, and they mainly have work only in the evenings.  They will switch you from account to account.  I doubt if she even has her own accounts.

If I were you - I would rethink working for a company. sm
See if the hospital will allow you to work as a remote employee (from home). That would be your best bet.
Do yourself a favor - rethink Webmedx. sm
I changed jobs this past year. I did research on every company I could find - tested with most of them. I went through the testing with MT Matchmaker, who contacted Webmedx on my behalf. After weighing all of the pros and cons of all the companies, I took a job with Webmedx. I have been very impressed with them. They are very organized, have plenty of work, and provide everything you could possibly need at your fingertips. The platform is easy. The QA is tough initially, but very professional, kind, and helpful. I really think this is a good company.
If you'll read through past posts you'll find lots of
recent info.  Why do you need menitoring if you already work as an MT.  Unless you do clinic work most companies will require you to work at least one weekend day, at least initially. 
If you'll read the archives you'll find out everything
you want to know, none of it good.
Probably figure you'll want Way more than they'll offer, whatever it might be. :) nm
If you'll read more carefully you'll see
I was referring to AFTER she's missed out on a job, having a friend do sort of an audit to tell her what what was wrong with her test she submitted -- not cheating.
Happy New Year. May we all have happy home lives (sm)
and do whatever it takes to make our work lives work for us too. 
Right and told we should be happy we have jobs. Not too happy right now.




I can't say enough nice things about this company; very flexible, you area a statutory employee. That means that they pay the employer portion of your SS. Great on time pay, tons of work. Do your lines and you are left alone! Expect to be responsible though. Pay for your phone; rent a Lanier or a C-phone if you don't have one; BayScribe platform. Anything that is a bit of an inconvenience is more than made up for. You will know to the minute how much you will make and how many lines you have typed. Check it out!

This is Ms B. - Talk all you want, I
You drove me to drink.  A six pack just won't get it anymore.  I am on the hard liquor.  Just kidding.  Get back to work. 
You would have to talk to them about that.
Sorry. I believe that is confidential information as far as pay but as far as their requirements, it is my firm belief that 5 years is needed to be a good QA person.
I can tell you this because I still talk with MTs that
work for them currently, my name is still on the mail list, and I have not been there in over 2 months. I'm not doubting that they have hired people, but keep in mind that they have brought down the 3-5 year minimum experience, now down to 2 year minimum expeience. So that accounts for A LOT of the new hires.
lp talk
I think they pay very well.  Correct about turnover on QA managers.  Pay is 1st and 15th, but once in awhile, they change it to 7th and 22nd, and you wait an extra week to get paid, which is quite horrible.  Is your new job Emdat?  Did you find the job through here?
Like to Talk More to You


You have an interesting name, something like HappyWithoutPS?  Anyway, I see you know a lot about Precyse, the true straight skinny, eh?  That's what I wanted to know about.

Do you mind telling me what company you are now working for?  Do you like it?  I am looking for a good one.  Thanks.

Linda D.

No talk?
They also cannot  control your rights to freedom of speech, as long as you are not spreading lies.
So, let's think of something else to talk about
thanks for pep talk
I appreciate it. I was feeling like I just shot myself in the foot. I will check them out. From what you say, they sound okay. Is this one people refer to as MDI? I saw there is also MD-IT. Which is which?
before you talk yourself out of it,
you'd be wise to consider the future of MQ in this country. I left there after a long time and long time being their cheerleader. All the red flags of concern are in place.
You might be able to talk...
MDI-MD into that one. They seriously need weekend coverage.
Talk to your STM about it - she or he can sm
set your choices as ASR vs non ASR if you want to opt out. They don't just let you know, you would have to ask. Also what I was correcting what that you said ASR pay would drop to 35%; your pay remains at 70% of non ASR rate. Did you know other companies pay a flat rate of as little as 2-3 cpl for editing?

As for what is not on ASR - it's not always the crappy guys who are left but the people whose formats can't be mimicked by the ASR engine. (Guys who say - Oh go back up and do THIS, etc)
Talk to HR

You need to talk to HR, because I do believe the other poster is incorrect when she says that most companies pay in full for one employee.  Rarely does anyone do that any more.  When a company advertises paid insurance, they are probably meaning that a portion of it is paid and not the entire premium.

Some employers pay more of the premium than others do - it depends on how generous your employer is.

Believe me they DO talk
They will find out. Whether its okay is up to your company and whether you signed a no-compete agreement. My company found out and tried to make life miserable for me and continues to do so. I won't quit
no I don't talk to anyone like that sm
except comments like this. I have heard enough complaining about this profession in 35 years. Its very obvious to me this person has not been paying attention to what has been going on. If she had had experience working for a national she would KNOW that this has been going on and will continue to go on until people stop it. I do not see how anyone who says they have been doing this for as many years as she has can not know this is happening. Its happening and people need to get their head out of the sand!
nobody else would talk the way sm
his/her messages appear on this board. Easy to figure it out.
to MTs in such a rude and demeaning manor?  Whether or not you're mgmt, I don't give a rodent's behind ... they are entitled to their opinion just as much as you are.  If something is affecting their ability to make a decent living, they also have a right to speak up without your high and mighty attitude.  You're happy at TT? Well, bully bully for you!!  But your rude tone and the way you talk down to your fellow MTs ( if that really is the case) makes one think that you are also a very UNHAPPY person. 
Transcend talk

I read some posts below about Transcend that were disturbing to me.  I work at Transcend and I love it very much.  Being an employee at Transcend, I have access to the forum for all employees there.  I have not found one thread on there that supports for one second what the unhappy ex-Transcender was saying. 

My question is this, however, what if  high producers are treated differently than others? They are kind of like the employee who is always at work, on time, positive attitude versus the employee who calls off, is undependable, bad attitude.  Which one do you think would get better treatment?  That is pretty much a no brainer if you ask me!  There are also those MTs who are great employees and do the basic line count required of them.  They receive the basic pay that they were offered.  What is so wrong with that?  That is the effort they put into it.

I will say exactly what I do there.  I scored 100% on all my tests for hire with Transcend.  I have 9 years' experience in clinic transcription.  I was hired in full time, benefits, etc.  I work on a clinic account and have a secondary that is hospital.  No, I did not have hospital experience when starting at Transcend.  Being the great company that they are, they were willing to train me and enhance my experience for both our benefits.  I make 0.0850 cents per line.  The incentive plan is so great that I try to produce more than 11,000 lines per pay period so that I can benefit from it.  I have asked for days off and have always gotten them without hassle.  I have a schedule, however, do not always work my hours but different ones according to what is going on in my life.  I dont ask if that is okay, I just do it.  If I cannot work in the morning, I do it at night.  No one has ever said anything to me about it because I do my lines. 

I work also on VR.  Everyone will be.  Let's face it ladies, it is the future.  You can hate it, fight it, but in the end you either do it or get a new career.  Every MT in the future will at least have to know how to do it.  I plan to learn all I can and become better and faster at it so that I am assured a job. 

There will always be some people who are bitter when they leave jobs.  Some people seem to have a sense of entitlement.  However, it all goes back to the good old days where you get what you give.  The more lines you type and the harder you work, the more money you make.  There is nothing wrong with an honest day's work. 

Talk to your manager about it first of all. Then...
...if that doesn't work, most companies, depending on how much they are hiring, can find you a spot if they want you bad enough.

Sometimes recruiters are really restricted on what they can hire for, but if there are a lot of openings to fill I can hire a M-F person if it's a deal breaker and I absolutely don't want to lose them.

However, it doesn't happen often, the person typically has to have a spotless track record and reputation in the field, and they possibly will have to fit into a potentially difficult-to-fill niche (oncology or very high ESL, for example), but it's not unheard of.

Good luck!
Can we talk - about this MQ letter!

The first sentence that sent me tossing my cookies was "...we would like to thank you for your continued service and support.  we know the key to our success is the people who work so hard for our customers every day".


PLEEZE......I have not had one centilla of a raise in over 5 years!  So we know what that sentence was all above.  Your thanks and $1.25 will get me a bad cup of coffee at Huddle House.


Next - that's the whole reason for this letter if you ask me - the little ditty from WINSTON AND STRAWN, attorneys at law.


They wanted MQ employees to cough up DOCUMENTS (document preservation).  Of course the attorneys for the MTs' class action suite are also searching out those very same documents.   How quaint.


And that graph about "over the past several months with your help and input we have been working on developing a pay plan and comprehensive benefit program that will enable us to set the standard in the industry."  Nowhere in that whole paragraph did it mention statutory MTs.  It addressed them in the salutation of the letter, but never in the paragraph about the pay plan of benefits if you notice.  and lord help us if MQ is going to set the STANDARD for the industry (which they have single-handedly devastated all by themselves).  They did not make profit through solid  business means, they made their profit off the BENEFITS we as MTs made previously and which they through smoke and mirrors merely shifted over to their profit column.  That didn't take a genius - just underhanded business.  I could do that too, take what used to be benefits and change it to the profit monies. 


And in this letter they further have the nerve to claim:  "While we believe that the claims raised by the three transcriptionists appear to lack merit..."  How about the thousands of other MTs who also believe it to be so, and the hospitals that back them up?


I have to go pour me a drink. 

You did talk to the person about it too, right?
I have had some rude ones in the past too, but I usually am very upfront and candid with everyone. They know right away if there is a problem and we clear it up right away. Otherwise, I move on quickly. And because this can be such a high turnover job, the MTSOs can become a little rough around the edges over time, expecting way too much and getting very little in return. A lot of people say they can do more than they can. Not that it's right but I take all of that into consideration when dealing with them. Try to go smaller family oriented company if you can.

--It's good you are venting but try not to let yourself get that upset...just let it roll off your back--
There was talk about them recently, but again (sm)
They are notoriously bad about paying and have been for years. They misrepresent whether they pay for spaces or not, and they pay when they feel like it.  I waited months for payment back when I worked for them a few years ago.
Did you talk to them about it? I had the same problem, went sm
directly to Lee, and she had someone fix it. She might say to go to the proper person and not to her directly, but I have found that if I do, she takes care of it and points me to the right person. Hate to say to go over your supervisor's head, but it worked for me. If not Lee, try Karen or Martha or Becky. I am really glad that I did as now I have plenty again!
Why would you talk to owner?
Perhaps she is an account lead. That, or a buttkisser.
Me too. They sent me 3 emails that they want to talk to me..but..sm
I emailed them back 3 times and have not heard from them. 
Talk to Dictaphone
They will tell you the method of counting varies with each company so there is no standard measurement.
Maybe talk to your lead and ask....
how it works? Don't you see the job numbers and what order they come in if it's in a pool? What kind of account is this for, acute or clinic? I would honestly ask and let her know you're not happy about with this.
7 accounts?? Why?? Did you talk to D about it?
Call and talk to them. They have a few.
I am sure they will help you if they can. Unfortunately, most systems require high speed to run properly.
Still there, but would like to talk to ex-MQ for their input (NM)
Can you talk to your doctors and let them know the
How about talk to them? Every situation...
is different. Funny how when the company wants us to adhere to a schedule they are roasted over the coals for not being flexible but when the MTs expect certain things the company is supposed to go out of their way to accommodate them. If most transcriptionists worked in the real outside world they would be surprised at how flexible they would have to be, work when your company needed you, not when you wanted to.