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Serving Over 20,000 US Medical Transcriptionists

Bringing to the top, re Transcend's platforms: How is Beyond Textl? SM

Posted By: JT on 2007-05-18
In Reply to:

Is it productive at all?  I think it is a VR and transcription mixture and may actually belong to MDI-FL.  Thanks! 




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Since I worked on 2 different VR platforms at Transcend
I find it extremely hard to believe that you are getting handfuls of reports with only 2 or 3-keystroke corrections in the entire report in a day.  In all the time I've worked on VR I can't even count on 1 hand the days I've had a handful of 2 or 3-keystroke corrections.  I think you're exaggerating a bit or I've been extremely unlucky to get the kind of VR editing that I've gotten for a year.  On the other hand, I can pull an 60-line OP report in from autotext in less than 4 Keystrokes and do this repeatedly on OPs throughout the day.
Just bringing up from below

Many years ago, when I worked in house for a local clinic, we had a Transcriptionist who had just graduated from a medical transcription course (I believe it was through the local community college since this was back in the early 1990s), and everytime this gal came across something she didn't know, she would ask the other transcriptionist or I how to spell it.  I truly think sometimes one of the BIGGEST problems is the fact that nowadays, people are not taught the proper way to spell or even how to research for that matter; for example not realizing that a spelling with an f sound could be spelled with a ph or Pf et cetra.


One classic example was a few years ago, and I was doing QA for a company and this company hired a friend of mine an older lady, who had decided to go into medical transcription and had completed a course.  Well, the company hired her on my recommendation and she called me one day, very upset and saying that she had received another email from a QA person, whom she felt was picking on her.  I asked her what the error was about and she stated that it was over the word chem as in chem-7 (which as an aside, I have NEVER abbreviated; always spelled it out as chemistry-7)  -- well anyway, my friend had typed it as Kem-7, so while I was on the phone with her I made her do a search, and what she came upon with the first hit was some rock band in a foreign country!!!!  This, is what I and older, more experienced transcriptionists get angry about is the fact that many people if they use the internet to do a search will use the first thing that comes to mind, rather than tryng to spell it several different ways to see if it fits in the PROPER context.  Sorry for this being too long.


Thank you for bringing that to my attention. DONE! sm

I am writing to request that you support the above bill. I am a medical Transcriptionist in Wyoming. I make an above-average income, which I spend in my community, but my job is at risk because so much of this work is being outsourced, particularly to India. More importantly, the health and privacy of the American public is being put at risk by this practice. First, Indian transcriptionists do their job poorly and inefficiently. The gross errors jeopardize health care. Every error has the potential to injure or poison an American citizen, including many young children for whom accurate diagnoses and medication administration can be a life and death issue. To add insult to injury, Indian transcriptionists are NOT required to honor HIPAA. Once a physician's dictation leaves this country, it is no longer private.


I am a very hard working medical transcriptionist and I am still able to earn a decent living in this industry, but it is certainly not what it used to be. I am paid 9 cents for every 65 Keystrokes I type, whereas an Indian is paid 2 to 3 cents for the same work. This undercutting has hurt this industry and every woman (95% of us are female), many of whom are trying to support families on their own, has been dragged to the poverty line because our wages have not grown with the cost of living. I make 9 cents today and I made 9 cents in 1996, the year my career began.


Please protect the healthcare and privacy of Americans, and help to protect yet another industry from moving to overseas. Support and sign S.810/H.R. 1653.


Bringing to the top - wouldn't any of us in D's

I worked for MDI.  I loved MDI.  I have always known D to be someone of yes, integrity.  I don't believe her integrity flew out the window.  There is surely a lot we don't know.  And of course, D would not have been at liberty to discuss the coming merger before it happened.


D is a businesswoman.  The purpose of a business is to generate income.  She ran her company with honesty and integrity.  I can't say I wasn't suprised, shocked even, at what has happened.  But I have known D since the early 90s and I know she is a good person and truly cares about people.  I don't know how to reconcile that with what has happened other than to think there is more to the story than we know and that it is the decision that D needed to make at this time for whatever reason, whether it be to ensure a secure retirement, whether it was because she was no longer able to compete with offshoring and VR (I think this may be part of it because she had told me at one time they were having to cut line rates to compete with VR and offshoring) or whether she was just tired and ready to not be the one at the helm any longer.  Maybe it's her health, or her husband's health.  We just don't know. 


 


This whole thing does make me afraid for the future of medical transcription, because another thought I had was that D saw the writing on the wall and knew it was either make the leap now and profit from all her years of hard work, or end up losing it all when transcription becomes obsolete for the most part, or at least for those who don't use VR or offshoring.


Whatever the reasons, I choose to believe that D is still the person of integrity I have always known her to be.  I just choose to accept that there must be more to the story than I know.


I wish the best to D and to all MDIers.  I feel like an era has come to a close and it will never be the same again.  But I feel lucky to have been a part of Signal and MDI and to have known D.


I feel like we are on the Titanic and we just saw D either jump to safety or jump into shark-infested waters, we don't know which, and we don't know whether we should jump or cling to the boat - because MDI was the last lifeboat and now it's gone.


Bringing up thread on Precyse sm

I just got off the phone with someone from Precyse and they have terrible communication and no flexibility.  She kept IMing another lady to ask questions.  Had to check with another person to see if I could do Monday through Friday.  Made it sound like she would really have to do some fancy talking to get that.  I had put in my info that I wanted to work from 6 am to 12 pm and she just read that as she was talking to me and said there was no way.  Told her that I am capable of doing full time line requirement in those hours and she said there had to be the hourly coverage there.


I was just not impressed at all.  She really did not seem like she knew what was going on, could have been a little more prepared for an interview.  I just wasted 10 minutes of my time! 


bringing MTSO question below

Sugestion - when MTs complain their account is too hard. Instead of giving them something easier and pushing hard work on more experience Mts, assign the complainer exclusively to hard account until they are competent. Only way to be fair to distribute. Everyplace I work the complainers get the easy accounts.


 


Bringing up my question on ProScript below
Didn't get any answers, so don't know if that's good or bad, maybe they're just a pretty small company and don't have many people working?  Anyone know anything about them recently?  Trying to update my notes for companies that may be interesting to check on.  Thanks!
Bringing up "who's going to stand up for us" from below

First, flamers, never mind, I'm not talking to you.


So we are all spread out but all of us know other MTs whether we work for the same company or not.  If everyone communicates with those they know and asks them to do the same, word will spread like wildfire and something really CAN be done.  Sitting around complaining and doing nothing accomplishes NOTHING.  As near as I can figure one MTSO is as good (or bad) as the next so they could all use an attitude adjustment.


Not only bringing suit, but our profession's tendency - sm
for it's members to behave like pirhanas towards one another whenever someone mentions something different. Yes, this topic IN GENERAL has been on the news before, but it needs to get more up-close and personal. To begin with, showing what MT really is, how it works, who does it and where, and how it integrates with their doctors, their insurance, and their healthcare, and just HOW MUCH of their personal, NON-MEDICAL information is really contained in their medical records. Then they might just START to care.
No she's not. She's obviiously replying to a post by DB and bringing to top. nm
xxxx
Be sure to tell them bringing US jobs back home
nm
Some hospitals are actually bringing transcription back in house.
I have heard of more and more hospitals bringing transcription back in house and using independent contractors as well as in-house staff to get the job done. So far, it is working out well for most hospitals and, believe it or not, saving the hospital more money then sending it to a service.

Imagine that!!!

Hopefully, 90% of the health services and facilities will bring it back in house and soon!!!!
Just a little slower than DQS in bringing jobs up, filling out screen. (sm)
Not a lot really, and the plus side of being able to research other documents by a particular physician or patient pretty much makes up for it.

Just thought I had heard something and was hoping there was an even better system coming about.


Sten-Tel is bringing all of their offshore work back in to USA. Per the client's wishes! nm
x
Platforms
DocQScribe is the best platform in my opinion - it's MT friendly (whether the company is ripping lines or not is another, ah, truth).  Really, though, just what were they thinking when they came up with BeyondTXT!  Good Lord!  eScription is good too. 
They have many platforms
Some accounts do require a C-phone or a Lanier and others are wav files. I do Radiology but they do have acute care and clinic. They offer FT, PT and IC. They are not as flexible as other companies I have worked for but they do try. I would rank them at the top of my list of companies.

Good luck!
They have 2 platforms, one of which is much better
If it is for the account I think it is for, it is the easy platform with good sound quality. I would look into it further before you make your decision.
Does MDI-FL have other platforms
besides Meditech.  If so, what are they and are they user friendly?
Do you know what platforms they use
for radiology? Pay usually by
line or exam? Dictators?
I believe that they use two platforms. sm
I work on the newer platform (TAe), and Instant Text DOES work with it just fine. =)
Platforms

Hello all. I am the owner of a small (but very busy) transcription service here in the U.S. and am considering purchasing my own transcription platform. I currently lease the platform that my MT's are using. I would appreciate some info from anyone that is working on a web-based, non-FTP, MT friendly platform. I know that most larger transcription companies have proprietary platforms, so I am looking for one that I can purchase ready made. Any help is appreciated!!  Thanks!


 


May use other platforms, too. sm
Chances are Sten-Tel is the platform you will be using but have known companies that use Sten-Tel that also us other platforms, also. They are telliing you to keep track of your lines using the work count feature found under tools. 
They have several different platforms.
I only work on their eScription ones though.
platforms
It seems like anymore each company has their own platform anyway, so I don't think it's a big deal as long as you are a quick learner.
there are several platforms; which one are you on?
nm
there are several platforms; which one are you on?
nm
Not with platforms but know of a few with FTP. sm
Smaller MTSOs that do clinics and private practices typically have the M-F hours, but they don't often have platforms.
different platforms?
Does Webmedx still give you various platforms to transcribe on depending on the account. 
Platforms
So when you say (i think it was Jill?!) you don't work for a company that uses platforms, what do you use? Just email? I am new to this, so bear with me please. Also, what do you do when you want to quit one company and go to another? I would want to give a notice, but isn't that hard, trying to do the 2 jobs at the same time?! Any info is appreciated.
I have 3 different platforms for 3 different
x
That's what I was going to say. Some platforms,
I heard of that with DocQscribe, for instance. But with DQS, you can safely copy & paste from Notepad, which strips out the formatting codes. So I've sometimes C&P'd something from Word into Notepad and then into DQS in order to circumvent the formatting/printing problem.
Can you say which VR platforms are best? sm
I have never done VR but I'm sure I will have to pretty soon, and I would like to know which of the VR platforms are good ones, and which are bad, from someone who has actually done it.
VR platforms
I think EditScript is the best platform I have used for VR. For one thing it seems to be more accurate at picking up dictation (what the doctor is actually saying and not a bunch of garbage) and not picking up asides (like the doctor greeting someone who comes in while he is dictating) Also you almost never have to take your hands off the key board and use the mouse There are short cut keys for everything I have averaged between 300-400 lines an hour and sometimes as much as 500 lines an hour. You can also speed the dictation up to 150% or more and it is not garbled.
Platforms

Are there platforms that consistently:


1)  record a line count that matches what you show your line count to be


and


2)  function with minimal technical issues.


Anyone willing to provide specific and honest input on SoftScript's platform?


There are a few different platforms (see inside)
Here is what I know:

They have a different platforms, depending on what the hospital uses. They also use Beyond Text, which Transcend uses. Personally, I have been on BYT and while I like it, I prefer AIM.

They also have Meditech and Dictaphone text platform.
New To Emdat, Platforms, Etc.
Could someone please give me a brief tutorial on what to expect with national transcription companies? I am familiar with the .wav files, but am not exactly clear on the terms, Emdat and platforms. Is this just the method by which you pick up your dictations? Also, if you have your own Autocorrect/Autotext dictionary, are you able to use that as opposed to the company's? Any advice and information would be very much appreciated. Please E-mail if you can. Thanks!
Platforms are proprietary...
...and based on account. To my knowledge, there are three, distinguished by version number: 3.5, 3.8, and 4.0. This has come about through Spheris acquiring other transcription companies and assimilating their proprietary platforms.

I work on TWS 3.8. It's not bad, but it could be better. The Expanders are crude and it takes some time to build up a good collection of them. It won't correct for capitalization, i.e., changing the first letter of the first word of a sentence to upper-case a LA MS Word and other typical office word processing programs. It can be a bit crashy at times. Still, many people do very well with it, and I can't fault the training provided--though keep in mind, I was trained three years ago. There may have been changes since then.

Hope that helps.
And out of 3 different VR platforms, their BeyondTxt
Bad sound quality, way too many problems.
Junk platforms
Yep, me too.  Walmart, here I come!!! lol.  I think I may do well on the night shift! After all, I'm used to it!!!!!  HEEEE
Anybody know what platforms Keystrokes
uses for radiology?
There are different platforms, but TWS is very slow, even with
z
Has anyone ever tried using 2 platforms on the same computer?
Unfortunately, my one job is not doing it for line count but I love the account I have now, so I have also secured a second job with another company part time. The problem may be that I have a platform in my computer now for the first company and the other company has a different one to install. I did inform them of the software I am using now and they won't know if it is going to conflict until they do a review. If it won't work, I am going to have to buy another computer, which I have found locally that is being sold for a really good price because of some cabinet scratches. I am also told I can purchase a special switch which allows me to use one keyboard and one monitor for 2 computers, as well as a router for DSL so my Internet connection can also be utilized for both. I am so hoping that I can use just one computer for these jobs, as to save myself about $550, especially since one never knows how a new company is going to work out. Has anyone ever tried this? I would sure appreciate it if you could tell me how it worked for you. I realize different programs may or may not work, but was hoping someone has already had this experience. TAT!
I have multiple platforms
I have Emdat, ExText, and Bayscribe on my computer.  No problems here.  I think it just depends on your computer's processing speed and RAM
I have both of those platforms and everything works well. nm
x
Not all of MDI-FL is escription, they have many platforms. nm
x
Keystrokes platforms
For all three of my accounts at Keystrokes I use high-speed DSL, which is a requirement for many platforms.
MT-friendly platforms
You have read my mind. I love good old Word and sound files on Express Scribe. Still looking for more clinic work. Had a great gig and lost it due to another company typing for cheaper. My former MTSO raised her rates and lost a lot of her accounts. I am with a national now and I am not liking it very much.
Transcription platforms
I am not sure this approach will work for you.  A company can have a good platform but unfriendly work rules and/or poor pay.  A company can have a less sophisticated platform but friendly work rules and/or reasonable pay.  Add to this that the good platform may be proprietary and not found anywhere else if the work rules and/or pay are not to your liking.  I agree that the sophistication and ease of use of the platform are important, but using that as the sole criteria may not lead you to a happy situation.  Personally, I admire DocQScribe very much, though not the speech recognition module, but as far as I know, that platform is proprietary to MedQuist.  Best of luck in your search.
Transcription Platforms

Anyone have any suggestions on a platform our company should use?


Thanks


Many different platforms and accounts...sm
KS is a large company with many different accounts, different platforms, and I would guess scheduling flexibility could vary from one account to another. Then throw in the fact that line production can vary from MT to MT -- well, it's too broad a question to answer with specifics! I would be search the archives, though, because there is a lot of KS information to be had there.
What platforms should I stay away from? sm
I recently worked with a company that uses ChartScript and I quit because I hated it....VERY slow!  I have heard that Meditech is not much better.  What other platforms should I watch out for??