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Come on somebody, thinking about working for Transcend ?? nm

Posted By: Florida girl on 2006-03-23
In Reply to: Transcend/Beyond Txt - any comments - nm - Florida girl

nm


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If you are thinking of working for OSI
Unprofessional and unqualified is right.
Thinking about working as IC
.
We heard Transcend is buying Keystrokes next. I'm not working for Transcend. No Way !
nm
Working with MQ, but thinking about switching.

Does anyone work for Transcend or Ascending Healthcare systems???  Just wondering if they are good companies.  I am really fed up with MQ.  Just cannot make any money with them.  I am getting tired of working my rear-end off and not making anything at all.  Seems like only nickels and dimes when I get my paycheck.  Anyone care to comment or agree with me or even disagree??? 


Please someone respond to my post.  


Suzy Q


I'm thinking of going with Transcend....
...they pay 9.5 cents for transcription and 4.75 cents for VR editing.  I'm really interested in learning the VR system since it seems to be the way things are going to be in the future.  Hope it's not a mistake.
Was thinking about applying at Transcend.

I've heard a lot about VR and the VR platform.  Are all their accounts on this?


Currently working for Transcend, luv it
x
Frustration working at Transcend.

Anybody out there still employed with Transcend, who is frustrated right now????   Well, I am for sure.  Seems no matter how hard you try or how much effort you put into correcting the errors in report, they still complain about quality.  Maybe it is this way everywhere, I don't know.  I am just really frustrated, especially because their pay is pretty bad.  Only 4 cpl for editing jobs.  I spent all day doing editing jobs and I figure I made about $40 that day.  Wow, then I can plan on making about #200 a week or so.  I have tried so hard to stay the course and keep hoping things will get better, but so far they are not. 


Anybody out there want to add a comment.   


Frustration working at Transcend
It is a shame to see such a great place to work become so bad. It was fantastic 3 years ago but since VR has taken over the employees are dropping like flies. They are going to be left with very few employees - is anyone left there? Would the last person out please shut the door!
Frustration working at Transcend, same here
I am in the same boat as you. I have been working for them for almost 2 years and was promise a pie in the sky salary when I started. I haven't even been offered a raise yet. I get very discouraged because I work as hard as I can and even work extra on my days off. I wish they had a mentoring program to help others learn how to make the $900 per pay period that they require for you to be a full-time employee. From what I have read in the labor laws production workers are suppose to get paid the difference to make up for what they are not making, as far as minimum wage goes.
I have been working for Transcend for about 3 months.

They paid me an hourly rate for the training phone call, then straight production.  I was only allowed to do 5 reports a day.  I stayed on QA for about 2 weeks.   Some of the posters on this board claim that they did not have to wait that long. 


They do pay on time.  I do run out of work quite a bit during my shift, however, on weekends it picks up quite a bit. 


Very intelligent response. If she was not working for Transcend, she would
not be their recruiter.
Which did you like working for--Webmedx, Transcend or Softscript?
Any opinions? 
Any tips on how to survive working at Transcend?

I just got sold to them and my friend has given me a lot of words of warning.  Anybody have any suggestions on survival? 


At first I was thinking that you were being unrealistic, not thinking about taxes, benefits, etc. bu
surprised to find that you are not asking the moon. Let me clarify a few things: Rates charged are not as high as 0.25 per line, but no one that has U.S. employees goes as low as 0.115 or they would not be able to pay their bills. A more realistic range is 0.125-0.165, and that top end is hard to find, most falling at 0.14-0.15 per line.

The rates of pay you propose are very reasonable IF the following is true: These are seasoned MTs who do not need a lot of hand-holding, QA or blanks filled in, unless a very difficult/impossible doctor.

How about a scale based on experience and accuracy of 0.09 - 0.105 per line (acute care), and $1.15-$1.30 per report (radiology)?

The VR one is tough as everyone, MTs and MTSOs and facilities are still feeling their way on this. As an MTSO who was an MT, I feel that VR editing is as difficult to do as regular transcription. I don't think that it should be substantially less pay or charged less as the end product is still the same.

Funny thing here? My company already follows that scale. We should work together, not at odds, to reinforce this industry and bring it back to where it should be, right here in the U.S.A. with a decent paycheck.
Ditto.. Over 13 years experience working in hospitals doing all types of reports, currently working
for a national etc.. and Spheris told me I didnt have the qualifications. What cracked me up was the hospital I was working at at the time contracted some of our work out to them.. What a joke..I was good enough to work for a hospital and gave them work, yet not qualified enough for them. What is wrong with this picture.
MQ same situation. No pay for working holidays, no pay for working weekends nothing. Now noone works
much anymore and so they jerk the work out of the accounts to some place that throws it back with a lot of bad bad quality. This is the NE region. I dont know what the others are doing.
Transcend bought MDI, so if Transcend sends work offshore, so does MDI. nm
nm
working from home is awesome but working for DSG is not...
horrible dictators, sound quality is bad, no answers to emails and they run out of work consistently...that is just my experience though...
If MDI-FL is owned by Transcend and Transcend admittingly offshores, sm
then doesn't that make MDI a company that offshores? That's like saying that one branch of a company offshores but another does not, so they are excluded from the offshore label. If MDI-FL is part of Transcend and Transcend offshores, that means that they do.
RE: If MDI-FL is owned by Transcend and Transcend admittingly offshores, sm
Your hypothesis is incorrect. MDI is a wholly independent subsidary of Transcend, therefore, they were not a part of the experiment to offshore to evaluate cost/benefit ratio that Transcend only tried for 90 days (I believe the evaluation process is not still ongoing).
That's exactly what I was thinking
I didn't see anything about 10 cpl for ESL accounts.  Thought I was losing it.
Could you tell me why you think this. I was also thinking of looking into them.
:
What I was thinking!
x
Exactly what I was thinking.
nm
I am thinking that..........
I am thinking this is a former disgruntled employee who acts like they are still employed.  According to other posts in the past it seems some on here post info as such.  Possibly they are trying to stir something up.  Search it out on your own to find out fiction or fact and make own judgement.
i was thinking...
if it was a total of 150 reports and they paid the $3 for only the first page of those 150 and the $1.50 the other 149 pages, that would still equal almost $230/day. Did I do that math right?! Sounds good to me!

that's what I was thinking
NM
Thanks.....that is what I was thinking too.
This is for a hospital
That's what I'm thinking and

y


Thinking of doing ASR

I've been an MT for about 20 years - 7 years with MQ.  I used to do on average about 300+ lines per hour on my primary and made a pretty decent living.  With ASR, I've gone down to an average of about 239 lines per hour.  Plus, they pay us about a penny a line less on ASR after you do a 60-day trial.  I tried quitting the ASR, but if you do that, all you get is the really crappy dictation, so the ASR becomes the lesser of two evils. 


My theory is that, since the ASR system apparently learns as we make corrections, that MQ is going to keeping sending it to us while we teach the system.  Then, when the ASR system has learned all it can and is doing perfect work, they'll ship all the work to India and pay them (the Indian ME's) 2 cents a line to edit it. 


If I were you and I were making a decent living doing regular transcription with a high line rate, I would not consider ASR.  I think the only ones who make any money at the MT's who did not produce huge amounts to begin with!! 


I would NEVER recommend MQ.  They're all about the bottom line and I guarantee, MQ ASR will be going to India -- just give the machine enough time to learn. 


 


That's what I was just thinking
They sent me an attachment that had a bunch of questions like what version of MS Word do I have, version of windows, etc. They even asked me if I would buy a foot pedal from them for $60! On the top of the attachment, it had my full name and state that I live in. Hopefully I don't hear from them again!
I'm thinking....sm
I have been an MT for 10 yrs.  Been on a 5-month break and just recently started hitting the job search more seriously.  I've already been off for five months so what's another few weeks (hopefully no longer) when I could just avoid the exasperation of the last couple days and not embark with them at all.  Just received an e-mail that they once again cannot locate an attachment I sent them, which I have sent TWICE.  This is just too screwed up to even dabble in while I keep looking.  They drained me.
that's what I was thinking, too.
nm
Not yet. Thinking about it though
I'm just afraid of change, whether it will be better somewhere else. Things have been okay for me at OSi up until now, but things are changing. Things have gone on the last several months that have really started to take away my enthusiasm for my job there, and now this. There are people there that I really like, and then there's one that has made things not so nice anymore. I've gone places there, so leaving would be a step back in a way, but with what's going on now with the new partners, and with what I know is going on with certain accounts, I just am not comfortable staying here anymore. I think more changes are coming, so I probably should just go now. I just don't know.
Thinking about what I want

I heard back from a position I applied for.  The person is asking me about what I want in an MTSO & I thought I'd share: 


No micromanagement.  I will work the hours I say I will work and if I’m doing so, leave me alone.


I don’t want to hear about everyone else’s mistakes in a nasty e-mail where you threaten to dock everyone’s pay.  Address the issue with the individual.


 


No demanding I work overtime & then being unwilling to pay extra.  If you ask me in a civilized manner I will see what I can do to help.


 


No new and creative ways to rip the MT off.  I don’t care about your VBCs.  I want to be paid for my time and typing – including templates and spaces.


 


A company which pays on time.


 


Low ESL, while I can do ESL it doesn’t mean I should have to do so continuously because everyone else has cherry-picked or they just can’t do it – they need the practice, I don’t.  While it’s true I can make money on ESLs because they tend to say the same thing over and over, when they don’t, they are a royal pain in the @ss.


 


Pay equal to my experience level.


 


State of the art equipment – No DOS!  No cumbersome software wasting MY time looking up patient demographics.


 


I think I might prefer ER or clinic, I can make more money with those than with op notes, even though they pay less per line.


 


A company that DOES send positive e-mails and keeps its MTs up-to-date with feedback from the accounts and abreast of latest terms.


 


 
Anyone thinking about going IC?
Just wondering if anyone is thinking about it, or is doing so soon?
Exactly what I was thinking....sm
I am so hurt over it and I keep thinking....what am I going to do if this credit check becomes the norm? I will never be able to pay the bills then. Also, I used to be employed by them many years ago and did a fantastic job for them and was sought out by them, tested very well, and then offered a job, did the paperwork, and then apparently kicked to the curb without even letting me know why or the fact that I didn't get the job afterall. It's not the correct way to deal with anybody, good or bad credit! Merry Christmas.
What are they thinking?
Glancing at the job board just irks me.  This Denise Workman with SW Transcription offering a whole .06-.08 per line for exp acute ESL work.  Pulled up their website out of morbid curiosity to see no where on their site is a physical location, which normally means they not US based.  Of course they want US employees for acute work because their .02 per line employees can't hack it yet.  Shows on their site they charge .10 to .12 per line to their customers.  My feeling is this company is an Indian company disguising itself as an American company.  It's either that or these two women running the company are disgraces to the American transcription society.  That's my feeling. 
Yes, that's what I was thinking too
This is a relative of mine who has told me this story. I knew it didn't sound right. I also had a feeling she wasn't working her schedule, so I wouldn't be surprised if that was it. She seems pretty devastated today about the whole thing, but I'm not sure she should be surprised.

I've been accused of never believing what she tells me, so just wanted other opinions on this. Thanks to all.
That's what I'm thinking
I'm thinking I have the ability to do more work on my own schedule rather than just 8 hours with one.  I appreciate your perspective into this as I needed to hear from others that are doing it already that it is the right thing to do or at least plausible. 
I was thinking that also...sm
I'm trying not to worry so much like I did at first. I've only been doing radiology for 6 years and it's my favorite so I hope I can do this. Right now, I'm just glad I got the position. Thank you for the assurance.
I was just thinking that before. An old saying my mom
would tell me, you catch more flies with honey than with vinegar. Funny how as we get older these cliches seem to make more sense to us!
I was just thinking that... a lot of it has to do with me
because as I have aged, I have had a lot on my mind, and also having a family with more responsibility took some part of my brain power. When I was single and up to about middle age the sky and energy and time I had to work was the limit. So was spending money on me, me, me. But now that I have gotten older, I have slowed not only because of age, but because of other things taking up my brain waves. On the plus side, my quality is much better so I provide better service to the patient. It is hard to come to the conclusion that sometimes we make less if we are slowing, but at least I still earn a decent living and know that I am providing good quality care to the patient. That must account for something, but does not necessarily pay the bills.
Thats exactly what I was thinking
what is in store for us now....I hate the unknown.
Thinking

It's really difficult to move from one platform to another at this company.  It's almost impossible, actually.  There must be a lot more to it than we know.  Maybe their profit is somehow connected to all MTs on one platform staying on that platform regardless of whether or not they have work?  I know it sounds really stupid, though.


Since everyone is an employee, and US Labor laws should still apply, I wonder if any of the MTs who lost work on EditScript, who they won't move to Dictaphone, have bothered to file with unemployment for reduction of work.  I think the unemployment office calls this partial unemployment or something like that.


Anyone thinking of going to QA, this is for you SM

Just don't.  If you think you are bored out of your gourd, treated like a factory worker and unappreciated now while you're doing MT, becoming a QA person is worse.


The QA jobs are production-based in some form also, even the hourly jobs.  You are expected to do XX amount of jobs per hour or per day and be on the system at XX:XX and off at XX:XX.  Believe me.  You'll see the same people sending their work to you to fix or do EVERY. SINGLE. DAY.  It's really a thankless job and at least with MT, you are the master of your own ship, you are responsible for your own work, lines and jobs.  It's just something to think about.


I have also been thinking about them --

Do they hire only employees or are there IC/SE possibilities as well?


What platform do they use?  Did you get to set your own hours/days?


You said they started you at a decent line rate, was it more than 9 cpl and are you an employee or IC/SE?  I know that the line rate is affected by this.


Thanks.


That's what I'm thinking.
Too much Fox news coming from that posting.
That's exactly what I was thinking...
It seems that they want someone with a certain level of quality, someone who can jump right in and get started. Is it fair to want someone to adapt so quickly? Maybe not. But they have the right to assess an employee's skills and decide whether it is a good fit or not. What might be difficult for some, may be easy for another.
seriously thinking about
I think I can make it work if I stay but I don't know if I want to - employee status and all. I think I will probably send out some resumes and see what happens to help me make a better decision on whether or not it is worth staying.