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Serving Over 20,000 US Medical Transcriptionists

Completely true!

Posted By: jrjr on 2006-07-05
In Reply to: Why don't ya try giving the transcriptionists - sm

What a great post!


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That is completely true
The platform is all up to the hospitals and clinics. The company just goes along with what the client wants to use for a platform.
OMG how completely inappropriate, even if true. Take it somewhere else.
nm
Glad that's true for you for 8 years. Not true for many. I love the company, but I do run out of
as do many others. Wish I were as fortunate as you.
Not necessarily true. That is not a true test of skill.
Do you know how many people get others to take tests for them? It happens and it happens more often than you might think. The only skill that shows anyway is that you can do it.

We are actually more than a transcriptionist. We are specialists in our field and we are supposed to know some things regarding anatomy and physiology as a working base. That's how we can judge if a physician dictates something in accurately and many do because they can't pronounce or just are not thinking. That's why our skills of basic knowledge come into play and that means basic knowledge of body parts. If our job was just to sit there and type without thinking about what we are transcribing, then all patients are in trouble and this is just based on what I see as a QA person.

It's more than just knowing how to transcribe and some of the companies have discovered how to know what your basic knowledge is based on what you have picked up with your experience by utilizing your references etc. Hopefully that utilization of your references has taught you something that does stick in your head.

Beliefs like yours are just so far off base. You have to know what you are doing. It's not just about being able to listen and type. Base knowledge is a very important thing and the services have to find a way to know that knowledge base that is there in your head.


I am not completely sure about this,
but I think in India and in general in the 3rd world countries not every doctor dictates typed reports. I can image that they just keep their handwritten notes.

Correct me if I am wrong on this.
They need to have Deb retire completely
and have no contact with anyone they put in her place. She hates the world and passes her personal dislikes and vendettas down to everyone else. She has no management skills, no people skills, and operates like she has a mixmaster in her hands at all times.
Agree completely. nm
x
Agree completely
For all the work you do filling in the demographics and NOT getting paid for the header or footer, NO THEY DO NOT PAY WELL.
completely agree...(sm)
You'd be wise to jump on that one in a hurry!
to be completely honest

Alot of people on this board do not have a life outside of MT'ing, home all the time, not around humans much, antisocial, and that makes for deep seeded anger/cabin fever and frustration that comes out the only way it can...through this board.


Is anyone completely satisfied with their job?

I don't want to be a job hopper, but what is up with these companies??? 


They offer one thing and then completely turn around and do another (only after being employed for a month or so)---- 


You will be completely satisfied and productive on one account and completely out of nowhere they switch on you, throw you on a new account (when they said they wouldn't because they like to see their MTs productive).


I get my Expanders and macros set up ...and BOOM... new account. 


Then there you are learning new account specifics with a bunch of crappy dictators---It feels as if you are starting all over again with a new company.  


Can you ever be really happy?  I am not asking for specific company names here.  I am just wondering since changing jobs 3 times since leaving MQ THIS YEAR if all of the companies are like this.  Maybe I just jinx myself by getting happy and excited and telling people how great this new company is. lol. 


It is not just the switching of the accounts.. it is the IC companies that start out to be 24 hour TAT and then ask you for a schedule after working for a couple of weeks (even when you are getting your required lines in).  Or the companies that even though they are IC and you did give them a schedule expect you to log on any time of the day to work. AGGGHHHH.


I get that this is the business..and I don't want days filled with glorious dictators and simple work (I know that is not possible).  I would just like to be left in ONE PLACE for once with a primary account that doesn't get switched for no reason and get my work back as agreed upon!  Hey throw all of the horrid ESLs you want at me on the account... just leave me be! lol. Seriously.


I just cannot be productive working like this.


I completely agree also
I don't even work for OSI, but people who do work there (or at any company for that matter) should be able post whatever they want. If you don't want to hear about it, then don't read the posts. Some people actually find it very informative in case they ever need or want to look for a new company. This way people can be well-informed about other's experiences with the company. Again, if you don't want to read more about it, then just simply ignore the posts.There is no need to tell people what they can and cannot post about on this site.
Agree......but not completely.....
I agree with the concern that work is going to companies overseas that do not comply with US standards (either HIPAA or financial), but, at least SPI owns the companies in India and the Philippines - with the corporate office being based in Manila. I cannot even imagine the companies MQ or Spheris uses for outsourcing.
agree completely
nm
Completely agree
I totally agree. You do need to call the office if you are experiencing this, and I am very sure they will do something to fix it. My lead MT has been GREAT. She has answered any questions that I have had immediately, and I am otherwise left alone to do my work, which I love. I am able to get a very high line count everyday, and my lead MT keeps telling me what a great job I am doing. I wish I had found Keystrokes a long time ago. They are the best in my opinion.
Completely agree
I have been with Keystrokes for a month now and couldn't be happier. I get awesome line counts every day and my lead MT is so nice and always very helpful. I was very pleasantly surprised when my very first pay check was direct deposited right on time and it was for the exact amount that I had calculated at the end of the pay period. My fiance is also about to start there, but he has been waiting for about 3 weeks since he got his equipment to get set up, but hopefully it will be today. I am on an ER account and never run out of work and there are not even any ESLs! I work on ExText and LOVE it. It is probably the easiest and most efficient platform I have used in a long time, but they do have other platforms on different accounts, which I hear are just as good. I hope to work there for many years to come!
I completely agree!!!!!!
What a pain in the a**!!!!
IMO, it's completely relative. sm
I have an account in Cquence which felt cumbersome at first, but then I got comfortable and produce as much there as I do typing, say, in Word offline. Recently I started a Meditech account and...hey! Cquence is absolutely wonderful compared to Meditech!! So my opinion of Cquence has gone up, for sure.


That is completely untrue.
MANY of their accounts are still on Lanier. I should know. I'm on one of them. As a matter of fact, at least six clients are still on there, if not more.

There are e-mails from the owner daily asking people to stretch. There are demands for weekend work STILL. The recruiter has been know to say that SHE is the one true authority on QA, often defying what both the client profile and the QA feedback say.

I'm curious if you're just trying to keep people from knowing the truth, as people are leaving in an almost a mass exodus. Damage control, perhaps?

I completely agree with everything you just said! sm
However, the one thing irritating me is the reduction in pay. In 1999, I was making 31K year salary. Now, salaried, I am making 29K a year. I have 10 times more responsibility than my other job and make less money. I work my butt off and for what? I do more work, they just add more on. I worked production for many, many years. I know I made better then (and this even included 4 years with the squid!) Oy vey - there is my vent because I never do. I truly believe in the harder you work, the better you will do. However, sometimes even I want to throw in the towel!
Completely agree!
I have worked for KS for almost 8 months now, have 2 accounts, and have never been treated better by a company. How is it rude by turning someone down for a job? I have been turned down for jobs in the past when I was perfectly qualified for them, and I never took it personally or took it as the company being rude. I simply moved on. KS has many different types of accounts from radiology, ER, basic 4, clinic, etc., and it may just be that they did not have any openings that they thought would suit you at this time. That may not be the case at all, but I have no idea. I am not a recruiter, just an MT. If it matters to you that much, maybe you could contact them and ask why you received the e-mail than you did instead of coming on here saying how rude they are. JMO.
I agree completely
I have to also agree that they by no means micromanage at all.  In fact, they are the least thing from that.  They completely leave you alone.  I have been very impressed with the way things are run! 
I completely agree with you...
I have been able to make my lines by being flexible. They, in turn, are very good with me. There has to be some compromise in this business. If there is no work on your regular shift, you just may have to go out of your comfort zone and work a flexible schedule now and again. You get what you give.
I Empathize With You Completely

It is just not right to get your line count average at a good-paying level and then have it knocked down to nothing because of a crappy dictator.  I could go on and on and on about this.  SOME (not all) hospitals, clinics, etc (and I know this to be a fact) will send the junk to the service and let their home people do the gravy jobs.  Yet, the people that work for the services risk their pay every day because of it.  I didn't choose to work for a service.  Was basically forced into it.  I love transcription, ABSOLUTELY LOVE it, but am seriously considering training for something more secure.  Just haven't decided what, yet.  Maybe nursing, but I'm not a young person anymore, so I do not know.


Hang in there.  Maybe with help from above, you can make up for it all in the next couple of days.  I truly empathize and sympathize with you!


I completely agree!
Plus, try taking vacations! Not happening. Luckily my contract with a hospital got eaten up by one of the large services but it was the best thing that could have happened. Now I work for a company and THEY have to worry about getting me the work and a paycheck on time.

I was making more money but I'd rather let someone else have the associated headaches.
I am completely out of the loop.

I think the new payroll company keeps overlooking me, and often I have to ask for information that seems to be sent to everyone else (For example, my benefits paperwork wasn't sent until I asked for it.) I will have to ask again to have the 401k info sent to me. I have no paperwork on this. Did you get anything yet? What is the deadline for cashing out? TT hasn't given us info yet on their match, have they?
I understand completely
about needing your paycheck when you need it. I am living paycheck to paycheck (usually not making it that far) just like 90% of MTs are. But if the funds were to be released on the 5th (Friday), they still wouldn't be available until Tuesday at 6 am, at least at my bank. So if they released them on Monday it would be the same thing, there at Tuesday at 6 am.


Agree completely.
!x!
I agree completely!
I agree with Mrs. Webber completely. I couldn't have said it better myself! The only thing worse than not getting paid on-time is not getting paid at all. Unfortunately, there are companies out there like that, which I found out the hard way with TSI of Illinois. If you have been considering TSI, save yourself a lot of trouble, and don't bother. THEY DON'T PAY!!
I agree completely....
nm
Agree completely!
I just had to laugh.  I too was on AV, weren't they just the best?  And no special considerations either.  The only peeps who stayed on AV were the ones who didn't care...and I don't care what the managers said...horrible, horrible, horrible. 
Completely agree.
x
I completely understand what you are saying, and......
that could be my problem. I have the BOS on my computer, and I look up everything that I can think of that could be different from what my prior employer wanted. Maybe I am overlooking stuff. It is just so frustrating.
Yes, I completely agree (nm)


I agree with you completely! sm
It hasn't slowed me down at all. for some reason I have also not had the hand/carpal tunnel problems that alot of other people have had. I think everyone's body breaks down in different places at different times. I have enough other aches and pains! haha. I will be 54 this year.
I completely agree!
I live in the south and everything you said is totally true.  Just imagine living down here and dealing with these types face to face on a daily basis... ugh!
That is completely understable.
That is they way all companies should do it.  I realize that there are some people who abuse blanks, but that should be reviewed on a case-by-case basis, not a blanket rule for all accounts.  At the Q they even count it against you if you send in a blank, and the QA can't even get it. 
I agree completely

The Indian workers are just trying to make a living, too.  I'm mad at the folks like David Iwinski whose thirst for global dominance has stripped us of any humanity we had and reduced us to being teensy cogs in the money making wheel that is making them rich.  Those are the folks who should be ashamed of themselves.


Completely agree. Why should they get
away with breaking our labor laws? I'm glad to hear they're finally investigating some of these companies.
I've not completely run out
in over a year. :)
protests. Well, duh, some of us have completely
nm
keep first PT job while trying another, before you completely quit the first one.
nm
I completely agree... nm
x
You are completely hateful. nm
x
I Completely Agree
Good post.
I agree completely with Carolyn
I've had absolutely no problems ... a great team lead, wonderful communication - I love it at KS.
Agree completely, very happy. (nm)
XX
They are completely inflexible. There are places

Don't give them a second thought! You can easily do better for yourself. 


completely opposite experience here sm

I've received direct deposit, a day before the official pay day of Friday for each and every check, including my first one (which is extremely rare in my experience). 


I have plenty of work available on my account, but I have been trained on 2 different accounts (1 on eScription, the other on ExTEXT).  They've been very friendly and helpful the few times I've had to call them.  The rest of the time, they leave you alone.  As long as you work your shift and meet productivity requirements, they seem pretty hands off. 


It's like any place, I'm sure, what works for some doesn't work for others.  Each person has different needs/requirements. 


Sorry you had trouble. Hope you found a better place for you.


Completely understand how you feel
I have left two small nationals for this very reason.  They claim it is for the good of the company, but I call favortism by its face name and I don't play that game.  I want to pull work directly from the hospital and not have it assigned out by management.  Put me in a pool where everyone else pulls from the same order of prioritized work and I'm happy.  I don't suck face for anybody -- shouldn't have to in a *professional* setting.  I symphathize with your humbug feeling and loss of wages.  One way I dealt with it at one company was to change my hours that no one else wanted to cover.  I started getting the *easy money* reports once again that were not being assigned to teacher's pets as the pets liked to work when they wanted...not when it was good for TAT.  To me, if I have some ownership in taking care of the hospital, it helps the patients, the company, and ultimately myself.  I don't understand why some MTSOs don't get that part.     
I never said my post was going to be completely unbiased, - sm
and said it was from my personal notes. As for transparency, maybe they are being so with the co's. they competing with, but it seemed a bit veiled when directed at the MTs. Other posts in this long Acusis thread seem to state a similar feeling. So, whatever. You have your right to be optimistic, and I have mine to be skeptical.