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Crappy pay, no communication, inept QA. NM

Posted By: BTDT, glad to be outta there. on 2008-07-15
In Reply to: Fast Chart - wondering




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going by the address in Clearwater - it's a pretty crappy crappy location
so it kind of makes me wonder what the company is like! I know that location shouldn't really matter, but let's be realistic - there are TONS OF PLACES in Clearwater with office space to rent, but judging by the address, I am pretty sure this is out of an apartment or house. Not that that should make a difference,
Look what greedy, inept management and lack of
Greed is NOT good.
Their pay is crappy! nm
nm
Really crappy ESLs. nt
 
They don't want to pay, accounts are crappy, you have to
fight to get your paycheck, they want you to edit offshore work, etc. 
Maybe it was your attitude as well as your crappy sm
transcription skills that got you let go from there.
RE: crappy doctors and good MTs

Any halfwit could have figured out that she was talking about the doctor's crappy dictating skills, not their doctoring skills.  She never said she couldn't do the work either.  Every MT would like an occasional good dictator, but those all go overseas or to VR.  You're the one with the bad attitude and condescending tone.


I've gotten some really crappy stuff too and it just
wears me out.  I can't make lines, but can't claim no work either.  I'll have a really bad day, the next day will be so-so, and the next day is pretty good, and then it starts all over.   I don't mind no work, but I wish when I ran out the first time I could just take the rest of the shift off. 
Crappy hours at first, but guess what
My son years ago got a job, only the weekends but he was on call. He quit. That was not a good idea because had he stayed his salary now would be through the roof. He quit a union job. My husband now works for the same company. When he started, he was what they called on the board. Well, anytime a person not able to work their shift, my hubby got that- all hours- anytime-and now he has seniority and paid off in the long run for him. No wonder outsiders being given/offered our jobs. No one should ever complain about their jobs.
Not unusual, but some of the crappy companies
force MTs to work weekend days rather than simply hiring part-timers for weekend work like most companies do.
Again with the crappy reading skills
With each post, you clarify how you are able to make your grandiose claims about VR. Reading, as they say, is fundamental, and once you ignore that whole pesky reading for context thing, I'm sure VR does get a lot easier. Try it again, slowly this time, and you'll see that I qualified the 1000 lines number by following it with an 'or'. I know...it requires actually a little more effort than looking for squiggly red lines under the word, but you may find you actually can follow a discussion better. But don't try it in your work. It might actually slow you down.
Obviously you don't receive the crappy quality of drafts...sm
that I see all day long on this system.  They claim that it learns but it doesn't, because my coworkers and I make the same corrections over and over again to the same things. 
GOOD MTs aren't ... but there are tons of crappy ones
Finding one that is actually GOOD in this business? nearly impossible. I do editing and QA (and have been an MT for 22 years) and I see nothing but horrid work day in and day out.
I work for SoftScript w/ another crappy system
nm
Hate these companies that want you to test BEFORE they tell you the crappy pay!!!
What a waste of time!!!
Crappy company with crazy platform and

sick of working for crappy companies?
I have been thinking about starting my own company. I have done some research and it looks like all I really need is an FTP site, handhelds (that the doc's purchase themselves), and to get accounts. If anyone is interested in doing this with me let me know...or if anyone has any other information on starting a company input would be appreciated!

Why are we working as IC's and the companies are making profits off of us? Let's cut out the middle man and make the money we deserve!!

My idea is that a bunch of us get together and create a business. We put together a good sales letter...we all do our part in mailing these letters out, i.e., finding accounts.. We decide how much we want to charge per line, (I believe the going rate is around 11-14 cents a line).

These are just some ideas....Anyone interested??
I quit because it was a crappy company. I worked in QA.
There was so much crap like you are spewing here.  My standards are much higher than SS and I told H so when I quit. 
Trust me.. I have come from a lot of crappy jobs that is why it was so refreshing to hear some
excitement over the possibility of another job.. one that may be a great hidden treasure. I just think it is great when people never lose that newbie enthusiam even after some not-so-great experiences. I admire you totally and best wishes.. I hope this is the job you have looked for..If so, sign me up LOL
Sounds like the place I used to work for. The one with crappy program?
nm
Sounds awesome to me. I only get $2.50 a page and the crappy part is...
If I only type half a page, I get paid for half, a quarter of a page, three quarters, and so on. I'm not happy about this at all, especially since all I've been given to go by for examples are a few reports typed by someone else. There have been days I've worked 10 to 12 hours and I'm quick! I think you should be paid by the line or character. Except in your case, if they are strictly going by pages, you'd better jump on it!
No, if they knowingly tested you when you had crappy sound effects what would they treat you like a
.
I agree. This past year has been terrible with MQ. Never enough work, crappy dictators, no pay for

weekends and holidays anymore etc etc I guess with all their legal woes we are paying for it and then have to have few blanks and 98% QA on dictators I have never even heard of. A joke to be sure and no matter how good the new pay plan is or they allow everyone a window to work then everyone will be working all hours to get lines for incentive which they probably never will. MQ is losing a lot of MTs and I expect that will continue. They seem to just keep pushing and pushing and it almost seems like they want people to leave so it really makes you wonder what is going on here. They really just dont care.


My account went to India, have been struggling to make any money for the last month, crappy work. nm
xx
Of course you mean No communication.
x
Don't do it! Bad communication there.

Bad platform and bad pay.


Communication
Ha-Some would beg to differ.  Was told we were going to get  ShortHand page to help new employees create shorthand dictionaries as this was new to us, haven't gotten, told we were going to be reimbursed for Shorthand, haven't seen that either and this came from the top, not a lead.
TT pay and communication
About the pay issue I don't float checks or set up electronic transactions because, who knows the bank computer system could crash in the interim. When I SEE it I pay bills. Anyway it's due on Monday so I don't count on it before then.

About the communication, I don't see why they need to communicate anything about this, they already informed us they were taking it in house, they did not say they were changing the pay date, so what's the big deal about this anyway? It has to be up to the bank because they pay everybody at the same time, but it hits people's banks at different times, anywhere from Friday to Monday so it HAS to be the bank reponsible for tht.

About the communication they answer only the emails they want to answer and ignore the rest which is about 75% of them. I don't email them much and I also don't get an answer much.

Still Transtech is the best company I have ever worked for.
communication
Case in point - when some of us were told we were going to start doing VR (at a lower pay rate) I think many if not most of us got jittery and nervous. Some were on here wondering if they should look for another job. Then we got a conference call in which the owner talked to us about what was going on, why we were starting this VR, the cost breakdown, her concerns but also hopes for it, heard experiences of those who had tried it, and I think most of us felt a lot better after that call. The owner didn't say she was excited about the new VR or promise that we'd all love it or make a ton of money on it. She was honest about her concerns about it and about why we were doing it and that's what we really needed to hear to steady us - honest communication about the situation.
Definitely the worst at communication!!
If you have problems, oh well.. If you have a complaint, oh well... If you check is always penalized, oh well... If you have realized that the line counts NEVER add up with ANY program, oh well.. Now, you get the idea.  They could care less. There is a reason why people from other countries should not run an American business. They have no idea what your saying or care and you cannot get through to them in PLAIN ENGLISH because they do not understand that language. They only understand "PENALIZE" that is their favorite word. I am sorry but I had to vent.
Communication and concern
xx
True ... I got more communication from them
than I ever DREAMED of getting at MQ, and I loved it. What is the most difficult for me is that I trained on two hospitals of a very large account, and loved them, but then I was transferred to another hospital within that same account, and it is much harder. Not the worktypes, etc. - the docs are harder. But, some days are good, some are bad. Other than the account particulars, I have no other complaints with Transcend. They've been very good to me, and I like the platform, communication, TIMELINESS OF GETING PAID (they're REAL on top of that - my check actually arrives a couple days before payday). And, at least for right now, they have a lot of work - no worries about running out, at least not in the immediate future.
Don't go there. Bad communication, bad pay, India. nm
nm
No communication -> MTs wander off (sm)
when work volume dips.
All I want is better communication and more feedfback..sm
I never get feedback yet I got a message from the boss asking me to stop making the same mistakes.  How do I know what mistakes I am making if I'm not told.  That's all I ask. 
They pay higher than most and their communication
I though they were very professional and the Beyond TXT platform was not half-bad.  They treat you like a person and not someone from far, far away.  LOL  - They have my vote as well!     
I have never seen such a lack of communication
within a company.  It would be easier on management and keep the MTs working if there were better communication and being able to put it in one place would be a win/win situation I would think.  I've learned to not hold my breath for things to happen though. 
No but they can be blamed for bad communication
They knew today that the checks would not be pending in the bank as usual. They knew 2 weeks ago this payperid would go in house. Wouldn't a little e mail stating that the payday will not be as usual since things are in house now? At least common courtesy to those people who do not expect things to be different than every week for a year or more?
Yes, I agree they need to have better communication on almost everything.
nm
lack of communication
is usually a good indication there is soemthing you do not want others to know. 
Lack of communication? sm
What, exactly, do you want them to communicate to you that they have not already? They have sent emails and posted newsletters with the latest developments and they are holding a teleconference to discuss those developments.

Did it ever occur to you that not every worker is privy to all the internal workings of a company, not just in medical transcription but in most brick and mortar companies as well? We have a job to do at Webmedx, and that job is to transcribe accurate medical reports in a timely manner.... Period! Our job is not to concern ourselves with the latest acquisitions, mergers, or other business/financial developments that may or may not occur. They have people who are paid to do that, so we should do what we are paid to do.

If Webmedx is that intolerable to you, you might consider changing something you are able to change as I suggested below, or if you cannot or will not do that, then perhaps it is time for you to find some place where you would be happier.
The only problem I have with TT is communication (sm)

It seems like my email messages don't get through sometimes, but they are always quick to try and fix it. I even had support look into it. It turns out that management gets so loaded down with emails during the day that they can miss a few.


The only other problem I have is the ones that don't work their schedule during the week and then go whole hog on the weekend, leaving low work for Mondays. That irks me to no end (not the low work, the MTs).  They should work their schedule.  It throws everything off when they don't. 


I've been there for 2 years and am still happy. Work is low once in a while, especially around the holidays and Monday as above, but it always picks up after about 3 hours. I do enjoy the break and always make up my lines and time when necessary. I try to do it during the week, but sometimes must do it on the weekend.


 


Get used to it. Communication has always been an issue. Also....
be forewarned that one of the bigwig frequents this board. Not that you care, but they will figure out who is saying what. Overall, when I worked there, I liked it but hated the communication issue.
The only communication I need is the paycheck. The

Run out of work, no communication, pay

pay rates - communication
Why not just email your liaison or D to see what's going on? 'I have emailed a couple times telling her I am undecided on whether i will continue with the company and I have changed my schedule around to work 3 days for them/4 days for my other job - by the end of the year, I hope to make a decision and only work 1 job, based on what is coming down the pike. But I do keep in contact with both D and my liaison and tell them where  I am at - as my hub says it's good not to burn bridges cos you never know if you will need to cross them again. Send an email, what have you got to lose/? Good luck to all us MDIers.
No communication at MDI-FL. Total chaos.
x
I see an add for Transcription Communication Corporation, sm
I googled it, and came up with MTC Corporation, anyone have any info on this company? It is on the Job Seeker's Board.
yes i could just call them, but we have these boards to use as communication als nm
l
No communication. They were bought out by Transcend and it has sm
not been good. I used to love working there but now hate every minute of it. I think that they sold out.
No communication? They are calling and emailing me
/