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Did Keystrokes sell to Transcend? I thought Keystrokes was buying sm

Posted By: Curious on 2006-05-30
In Reply to:

small companies but another service owner told me that she heard that Keystrokes sold to Transcend.  Is this true? 

I posted this down below but meant to post it as a new thread.  Before I apply with them, I would like to know as I left Transcend a few months ago and do NOT want to get back into that mess.

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Did Keystrokes sell to Transcend? I thought Keystrokes was buying up companies sm
but I heard from another service owner that they sold out to Transcend. Anyone know if that happened?
No, Keystrokes did not sell to Transcend.
Not sure how all these rumors get out. Ridiculous
We heard Transcend is buying Keystrokes next. I'm not working for Transcend. No Way !
? about Keystrokes..Did Lee really sell? nm
Ugh .. I hope Keystrokes doesn't sell, but no guarantees nowadays. :( nm

Keystrokes - I thought this was rather rude

I applied at Keystrokes at least 6 weeks ago.  My only communication with them was my sending a resume and them sending back a questionnaire regarding my equipment.  Not asked to test, nothing. 

I get this rather unsettling e-mail today (6 weeks later): 

Thank you for your interest in the medical transcription position now available at Keystrokes Transcription Service, Inc. We have had the opportunity to review your resume and regret to inform you that we have chosen to pursue other candidates whose skills, background, and length of experience more closely match our needs.

Now, let my just say I have 16 years of experience, acute care, ops and have worked for some large teaching hospitals with always great QA scores.  What the heck is up with this company?

not anonymous - I do work for Keystrokes, I thought I made that clear
I do work for them, it is hard not to trust anymore but yes, I do work for Keystrokes, I thought I made that clear. The other poster seemed cynical. I understand that. I love working for Keystrokes. it is an honest company. After all the other companies I have been with it is refreshing!

I am tired of hearing about MQ. Everytime someone posts something (almost every time) it reverts to being a MQ bashing.  I think if there are so many disillusioned MTs at MQ, then perhaps the Administrator needs to make a new board one for all the unhappy MQ MT's, because I know most of us are all tired of reading how unhappy the MQ MT's are, and if they are so unhappy find another job.  It's not as if MT jobs cannot be found. A good MT can find a job!  I have 2, with 2 different companies and I love both companies and I make good money with both companies.  I work for Transcend, and think they are a great company, and also Keystrokes, and are equally as wonderful.  Lee could not be nicer to work for at Keystrokes, she is honest and upfront about everything. 

And if you keep your butt in the chair, you can make money!  Give MQ MTs their own board please!

Keystrokes or Transcend....anyone have an opinion?

All input is appreciated.  Need to make a decision some time today.  Pros and cons for both, so looking for insight from those who have worked for either or both.


Thanks in advance!

keystrokes does not use offshore help, transcend
uses it a lot- one day you have work, the next day its slim pickins' - and you are left holding no paycheck. Transcend is ruthless and cares nothing about its MLS. It is just there for the dollar and you have to slave over a horrible platform, doing more clerical functions to get far less lines. My advice is to run from Transcend - masters of deceit- as fast as you can.
Transcend? Keystrokes? Good or bad?
Does anyone know anything about this company?  Keystrokes? 
Not true. Transcend tried to buy Keystrokes last year. sm
Keystrokes owners turned them down as they are not interested in selling and they are against offshore transcription. They are getting as big as Transcend, maybe even bigger, and they treat their employees a heck of a lot better!

Where do you get these rumors from? Not from anyone who knows.
Keystrokes is not as large as Transcend but they might be in the next few years. sm
Transcend has grown because they keep buying other companies, and Keystrokes does not do that. They have grown every year and still do because of getting new accounts and keeping the accounts they have.

Keystrokes is not in the $50M range; last I heard they were at $15M and will be in the $25M this year due to new accounts. They are very open about this, and also about the fact that they do not take on too much at once just for the sake of growing. They make sure that they are ready first.

Are they the perfect company? No, but they are better than any I have worked at since YOG. I have been at Keystrokes for 3 years. They continue to improve every year and have really worked through the issues they used to have including the insurance. The first year I worked for them, they were an OK company, the second year they were good, and this third year, they are great.

I am impressed with them because they still treat their employees as if they are a small company; we are not just a number to them. I am also impressed that they give more to their employees every year instead of taking things away, like a lot of other companies are doing.

I am happy at Keystrokes, as are over 400 of us. For those that are not or did not like working there in the past, I hope you find the company that works best for you.

Different strokes for different folks, but I have found the company that is best for me and plan on staying!
Transcend, Spheris, Keystrokes, Softscribe can

anybody give me the good and bad about these companies, as well as the platforms they use?  I'm thinking about adding on some part-time work to compensate for the lack of work at current MTSO.  I know there are a lot of companies out there, but these four seem to be discussed a lot.  However, it's hard to compare them when you have to jump all around the boards to find out information.  If anybody has other MTSOs besides these four that I should stay away from or definitely submit a resume to, please post that too.


Transcend, Spheris, Keystrokes, Softscribe can

anybody give me the good and bad about these companies, as well as the platforms they use?  I'm thinking about adding on some part-time work to compensate for the lack of work at current MTSO.  I know there are a lot of companies out there, but these four seem to be discussed a lot.  However, it's hard to compare them when you have to jump all around the boards to find out information.  If anybody has other MTSOs besides these four that I should stay away from or definitely submit a resume to, please post that too.


keystrokes ad..can someone tell keystrokes their banner ad needs a hyphen...quality-minded
Not only that, but I would MUCH rather work for Keystrokes than Spheris as Keystrokes doesn't

Only Keystrokes. Worked at MQ until I came to Keystrokes. Started at sm
Keystrokes PT, liked what I saw and experienced, gave notice to MQ and went FT. Have not look back since. I had previously worked at 2 hospitals, for MDI, Transcend and MRC until bought by MQ. I plan on retiring here as long as they stay as they are.
No, Not with Keystrokes, visiting friend and using her pc, she got job with Keystrokes
I forgot to change the Name. I do not think Keystrokes is hiring anymore now. Would like some info about Diskriter though.
S/L Transcend is buying DeVenture to me. sm
I work for DeVenture.  Not sure what to think, but their wording was a little strange.  Not sure if I believe things will not change as they stated.  The company name will be Transcend, so I am thinking the benefits will change.
Ditto, Keystrokes is a wonderful company with wonderful people! I love working for Keystrokes!
I am just not making enough money.  They are a great company though, just ask for a back up account.
Been with Keystrokes staying with Keystrokes

I was there for the promises and guess what Keystrokes is making good on those promises. 

I get vacation time, 401K, and even AFLAC.  My pay is great, always on time as well as accurate. 

I have my main account and have been given back up accounts for which I have been fully trained and am comfortable typing on.  I have great leads, great tech support and plenty of work.

Am I biased???  Yes I am biased.  I am grateful everyday that I was given the opportunity to work for Keystrokes and their team.  I am grateful that my company's owner is a fellow Transcriptionist that goes home at the end of the day and works like the rest of us so she knows what a hard job I have and I know that she is working to make things better for me because unlike other companies I have worked for she understands what it is I do.

Please accept my apologies that you were unhappy with Keystrokes and chose to move on before all of the promises came to fruition but don't begrudge those of us that stayed loyal and are now reaping the benefits of a GREAT COMPANY WITH GREAT BENEFITS, LOTS OF WORK AND THE KNOWLEDGE THAT THERE ARE MANY MORE GREAT THINGS TO COME!

I just want to say Thank you Lee, Jeff, Becky, Karyn, Martha, Annette, Paul and everybody else in the office for all that you do.

Keystrokes does not go by keystrokes, we go by lines. sm
1200 lines per day comes out to 150 lines per hour. Most transcriptionists are able to do 200-250 lines per hour, so this is not unrealistic, nor is it unreasonable. The hospital that I used to work at prior to coming to Keystrokes had a minimum of 185 lines per hour. The service I worked for prior to Keystrokes had a minimum of 200 lines per hour.
I thought Transcend was third but don't know for sure
I thought this was the Transcend platform
that was supposed to be so great.  
I thought Transcend did not offshore work.
Transcend pays for experience and I thought the
They have quite a few accounts.  They are a large company. 
But I thought all Transcend employees had to work
That doesn't make sense.  I could see that a lot of domestic MTs don't want to work 3rd shift and they need the coverage, but if all employees have to work at least 1 weekend day, there isn't much dictation over here on 3rd shift except for the occasional stats.  It would seem they wouldn't have enough work to keep the overseas MTs going.  I can't see an overseas service staying in business when they're only getting a few stats on each account for a couple hours on the weekend.

I was hired by Keystrokes for clinic work back at the first of June, worked 1 week, and then the account was lost--no real explanation for the reason.  I've been trying unsuccessfully to find out when or if I'll be put on another account since then (over a month now).  Has anyone else had this experience? 

I went with Keystrokes because of the mostly positive comments from this board and others.  I don't want to badmouth anyone, but these actions seem to uncharacteristic of them, and the lack of communication is really taking its toll on me--why wouldn't they let me know something?!! I understand most of their accounts are radiology, and there may be problems placing me on another clinic account, but I need to know something! 

Thanks for any insight--


There has been NO response to emails or calls. Left messages, but no response. Finally gave up. May or may not hear from them again....only time will tell.
How many keystrokes did
 you average in an 8-hour day?? I was told I have to do a minumum of 60,000. I've never been paid by the keystroke before. Don't know if I want to be, either...
You have too much work because the people you hire never get to start working for you...never hear back from anyone after hiring!
Keystrokes - sm
I was not hired by Becky or Karen but by Lee herself...and I have also called and emailed numerous times with no response. Apparently this is the NEW hiring procedure..and I KNOW I was hired, have copies of all my paperwork that I faxed in, and I have programs on my PC. How do you explain that one?
Keystrokes ...sm
Been there, did that...nada, zip, zero, zilch...guess I should take the hint, huh?
That is what Lee is best at....promises that never materialize. Becky is great....it's everyone else that stinks.
RE: Keystrokes
Been there, done that also. No thanks. You become nasty when you're treated that way.

Vacation. Is that the excuse they're using? Do you actually know this person who is on vacation or do you just believe what you're told? Right, teamwork. You haven't got a clue.
Keystrokes here for me!
Keystrokes for me too! nm
My advise is don't quit your job until you actually START working for them....you may not hear from them again and be out of a job....happened to me, and this is not a lie. I was hired, gave notice at my job, left, and never heard from Keystrokes again. Had to find another job. So, before you celebrate your good fortune...be verrrry, verrry careful.
Keystrokes - sm
I am not the same poster as above, and my experience with Keystrokes was getting hired, quiting my job, getting the programs put on my PC and NEVER hearing back from them again. DO NOT quit your present job if you take one with them until you are up and running and are SURE you have a job and like it. The negative posts you read were all from different people with basically the same BAD experiences with this company. History repeats itself.
To Kim from Keystrokes

Hi Kim,

I understand your frustration with all the negative heckling that goes on on this board and your need to want to clarify who you are with your real name.  BUT, I seriously would not post your telephone number, just to justify who you are to a bunch of strangers calling you Lee.  It is way to easy for anyone to locate somebody with a phone number these days, 411.com, google, etc.  You just do not know who surfs ANY site on the net these days and that is a safety risk. 

Case in point, my dear niece is trying to adopt and posted her number & area on an adoption board of all places, for anyone to call with info on a certain agency....it took the police who caught the creep who had stalked her, first by phone, then in person, to figure out where he got the info.  He told them that he just wanted to "help these poor women to be able to conceive the baby they wanted" take that any way you want but believe me, from the calls she got, it was purely sick.

Just an FYI about safety on the internet. Not worth your own to justify to a bunch of hecklers.

It's getting hired the first time that's the trick....
will allow you to do this.  You can quit for the day after you meet your quota.
BTW, they log all your keystrokes too...
and have some castor oil too cuz you're full of crap.
Looking for any info on Keystrokes?   Thanks!!!!
Just wanted to let MTs know about a really great company - Keystrokes. I had decided not to accept a position with them and am staying with MQ, but recently received a very nice email from the president of KS, Lee. I think it is a very refreshing and neat thing when the president of a company emails an MT personally - it tells me a lot about this company. They are truly one of the good guys in the MT world - and I would highly recommend them to anyone who feels like a number or not appreciated at your current company. If things do not work out for me at MQ next year - I know where I'll be going.

Just wanted to let you guys know there really ARE decent companies out there who appreciate their employees even in this day and age - and a big thumbs up to Lee at Keystrokes for taking the time out of her very busy day to write me.

This company is really becoming a force to be reckoned with and I just wanted to give them a big pat on the back! :)
With keystrokes, you have to have
a Lanier Voicewriter or a c-phone.  Some of us don't make that kind of money to afford all that equipment and then keep DSL or cable going too.  Thanks, but no thanks.
Doesn't $1.10 per report seem on the low side?