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Did you call WebMedx to verify that they have the account? NM

Posted By: QT2 on 2007-08-08
In Reply to: QTers - post previously true - Soon to be ex-QTMT

NM




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I would call Webmedx and ask them about it.....

Maybe J&J is using their name without Webmedx knowing about it?  Very strange.


Call WebMedX, fast!! nm
nm
How long have you been there? big account? Call them and ask what's up?!? nm
x
We have too much on my account. Call and talk to sm
Martha or Karyn.
I know which account this is that started this week. I would call tomorrow. sm
The IDs were sent back from the hospital but only one part of them. I have been on the account for 2 days and it is great. HBO Star and lots of volume and good dictators except one or two. Call and ask if the IDs are ready. There are a bunch of new accounts starting at the same time. They pulled me from my primary to help until the other IDs are in, so they are definitely needing you on there. You will love the KS rad department; I have been with them for 4 years and every year it gets better!
No one will post account names here. Call Debbie or your supervisor. nm

Talk to your leads or call the main office to see if you can get a backup account...
I have been there for over a year too and have always had plenty of work...
They lost big account. Go to Webmedx with
xx
that's because Webmedx took over a huge account they used to have. nm
.
Ditto--My Webmedx account is 90% ESL!! I would not SM
change it for the world, either (meaning I REALLY love this account). ESLs are a part of our job, and the more one can learn to love them, the better off! :-) Not to mention I get paid at the top of the scale because my account has such high ESL.

However, I do understand how intimidating ESL can be for some people. I guess it just takes time to get past that. Just give ESL a chance, you might be pleasantly surprised! Good luck in whatever you choose...
Can anyone tell me what the Webmedx account is that is 40% ESLs? sm
I am considering working for them and would like to know the ease of the platform, flexibility of the supervisors, work load, and benefits.  Thanks to anyone who can provide me with this information.  I looked in archives, but everything is so iffy and not really clear to me. 
WebmedX got the account. I was hired by them today for

the account.   I was also told by another company that they had bid on the account themselves and were told by the account that they were not going to renew with QT.  This was SEVERAL months ago.   Some people have been called about another account that was lost in addition to the big one. 


My company lost the account I had worked on for 5 years. Webmedx got the
account so I followed it.   I have interviewed with about a dozen companies the last year and out of all of them the only ones I considered were Keystrokes and Webmedx. 
But you do have to verify and look up
ones that are not there.
You'd have to verify
with them, of course, but I know as an IC I let them know how much work/how many hours I will commit to in a day and then the expectation is you will achieve it.

My experience has not been that they insist on 9-5 etc.
I can absolutely verify this. SM
Awful work.  The worst of the worst dictators. Yes, the platform is great, but that doesn't help much when you have nearly 100% ESL dictators and the WORST ESLs I have ever heard.  QA is definitely very rude and if you like getting 9000 e-mails a day begging people to work, then it is your cup of tea.  I live in the Midwest and I was not offered employee status ever.  I have to pay to get my check sent to me overnight.  No direct deposit and no bennies.  Nada.  So in other words, decent pay, 10 cents a line, for crap work and no bennies.  That about sums it up. 
you verify what I said, experience=8 cpl or
Of course they're going to try to make you feel grateful for being offered 9 cpl. What's the alternative? We know it's low for your level of expertise, but we're not willing to give you more. Again, MOST companies will pay 8 cpl or above if you have enough experience and/or negotiate well. I didn't say it was a great wage, just answering the OP's question.
Softscript will pay you 10 cpl if you can verify that now.
You'll have to get through QA and meet minimum line expectations, but they'd be glad to pay you that if you deserve it!
I would verify these things - sm

Did you ask when you were hired what the company definition of a line was?  Are you paid for spaces, headers, footers, demographics?  The DQS platform can only do what people have programmed it to do and nothing more.  I worked on the back end with this platform for nearly 10 years.  You can break down every single key stroke and assign it various values, i.e., you can make the letter *a* count for 2 strokes if you want and *?* count for nothing.  Those are just examples.  If you are on different accounts the lines may also be counted differently.  So many variables, but look at the suggestions above. 


Here is the story I was given but no way to verify

Here’s the line we got from one of the smaller MTSOs I worked for.  A lot of MTSOs have in their contracts with some hospitals that there is a minimum amount of minutes/jobs per year that the hospital promises to send to the MTSO and the hospital had to pay the entire contract even if they did not send that many minutes/jobs.  That is so the MTSO has a better idea of how many MTs they will need for the year (like that ever worked !!! They were always overstaffed or understaffed).  But I digress.  So come the end of the year (usually November or December) we would get slammed with old dictation and a lot of it was work types we usually did not get.  So, we were told that the hospital “found” some old dictation.  The MTs figured that we were not the only MTSO that that particular hospital used or they still had in-house MTs, and what really happened was instead of being charged for jobs they did not have us type, they cleaned out their in-house dictations and sent everything they had to us.  Some hospitals do not have a time limit on discharge summaries and letters so they can be a couple of weeks old without anyone worrying about it. 


 


Some of the hospitals had all their dictations go through their in-house dictating system, and then the hospital would transmit jobs to us in batches.  So, another time we got slammed, they told us the hospital was having problems because their in-house system had crashed or something, and they just “found” all these old dictations that had gotten “stuck” in their system and just popped up when they rebooted. 


 


Do not know if either explanation is true, but that was their story.  Guess they sounded plausible, because we never asked again where all those jobs came from after the first couple of years.  LOL 


Could you verify this and let us know, because I haven't seen a word about this...
thanks.
Yup. I can sure verify that story! Disgusting. nm
nm
Verify line count
A long time ago I read on this board that an employer had to clearly define a line telling you exactly how they figured it and how they counted it.  The poster said it was a requirement by US DOL.  They also said the person being paid by the line had to be able to verify their lines.  I have tried to find this post and cannot.  Does anyone know about this.  Can your employer send you home to work, pay you by the line, and not clearly define what they use to determine a line and how it is counted?  Human Resources said it is up to the Department head and they will not interfere.  Their attitude is if you don't like it you can quit.  Now, they haven't done this to me yet, but the two people they did it to have quit.  They paid them 8 cents a line, no headers or footers, in fact, they paid only for the body of the report, and did not even count paragraph headings, even though we almost always have to either take one out because it is not dictated, or draw them together because they are dictated all in one paragraph.  We get no pay for anything already on the page, except 2 lines added to each report for numbers we have to type such as job number, dates and times of  dictation and transcription.  Nothing else is paid for.  They say we get paid for auto correct and auto text but they can't show us.  There are just two of us left, and only one of us is going to be paid by the hour, and I am low man on the totem pole.  If they tell me they will pay be by the line, what are my recourses, other than quitting,  for proving to Human Resources that they really do HAVE   to define a line and how it is counted, and I really do HAVE the right to check their figures against my own.  Please help as the axe is about to fall about this and I am scratching on glass trying to get info about my rights, if any.  Thanks.
How do you verify your line counts

I like to see the reports typed so that I can do a check against my list that I write on a tablet for myself. How are you doing this? CTRL I does not give an accurate count, because it shows every line/character in the report, which we do not get paid for.


Please share with us how you double check your handwritten list by the number of jobs/job #'s you get paid for. I have never worked a job where this is not available to the MT.


I want to see a list of reports by job number that I have sent/transcribed showing the number of lines for each individual report.


I can verify my lines at Spheris, but not all
xx
Newbie, mind sharing your name so I can verify this?

nm


It is easy enough to verify by doing a Google search
it is not unfounded rumors.
tell me how you verify your line count with TransTech
I had that problem as well and I was not anonymous about it and I came here and was called a liar and was told I was paranoid. I eventually found employment elsewhere and they also use Ex-Text and I-Chart. I was told by them that I would be paid on a 65-character line that includes black characters, spaces, and hard returns but no headers or footers which was the exact same thing I was told by TransTech. On the whole right now I am making less cents per line but my paychecks are bigger with them because unlike Transtech I am actually paid on a 65-character line that includes black characters, spaces, and hard returns but no headers or footers; and this is a true story.
Keystrokes Can verify up to the minute via cntr I
report by report
Whatever company you work for, you should verify that it counts correctly. sm
Take the document, cut and paste it into Word, count it that way. No way I would take the word of a company or a program unless I can verify my lines.

I do not work for Keystrokes but had to give my 2 cents, whatever it's worth!
Yes, call waiting works. I also have call forwarding from my home line
NM
A company is ONLY supposed to verify that someone worked there, what dates they worked, whether PT o
and last date worked. It opens everyone up to a lawsuit if more is given, so most companies are told by their attorneys and business advisors to verify only.

No one has a right to a reference, only verification of employment.
You can call it greed, I call it feeling like
I am back in the 80s with the money I am pulling in. SS, retirement check and my paycheck, cha-ching. Not planning on taking it with me, never. Love to travel and have 4 places planned for this year. High maintenance lady here. Ta-Ta.
That account in Texas was not a MQ account. They did not use DQS on that account until KS started.
They are moving 3 other accounts to DQS between now and January 1st. I asked. The MQ accounts they have gotten in the past did not go to DQS. I followed my old account, which is how I know, and it was Meditech. The account is still run by KS and is a big account too.
What is Webmedx FL? Webmedx itself is located in Pittsburgh & Atlanta. nm
.
Repeatedly told another new account would come soon, but it never did. In fact, our slow account is.
everyone else's backup account. What a disorganized mess.
Then when we MT's are **thrown on** an account because of lack of work on our account

What is so hard to understand about that? 


Then we have that account info filed away in a folder in our Outlook Express by name of account and can look at past emails sent out regarding that account.  Not fun to be tossed on an account that you have never seen NOR ever received an email on.  Sounds like business to me. 


You are wrong about the account. KS dumped the account for several reasons. sm
It happened quickly and was unexpected but it was really for the best. Keystrokes does not string people along or lie to you. After being with MQ for too long, I am happy there, although it is not for everyone.

I really would give them a call as the other poster suggested. That whole situation was a nightmare for everyone including management but the account pulled a fast one on them.

I have the facts on this because I have a good friend at the hospital and what she told me matched what my manager did.

I know that they are trying to give more when so many companies are giving less and taking away more.
Webmedx ad apply at Webmedx or Transhealth ? (sm)
Apply to one address if you need equipment, another if you want to use your own?  Does this mean they are still acting as 2 separate companies?   Can anyone explain this?
My account has lots of work..ask for another account/nm
**
The account I am on only requires 1200 lpd. Maybe it is that particular account. Ask them if they
have a lower one. Doesn't hurt to ask. I do anywhere between 1200 and 1800 lpd. Sometimes it feels impossible to do 1200, sometimes the 1800 is quick. Depends on the doctors and the day for me. I do average 15,000 per pay period though, which is 1500 a day. Not impossible by any means, and I never go over 40 hours a week. Most weeks, I am closer to 35 hours with lunch breaks and life.
I think it depends on the account. I have one account that pays sm
$2.25 for specials and one that pays $3.50. I was on one previously that did not pay them different at all, but they were all short and mostly PICC line placements.

I worked for a hospital that went to KS and they were not charging extra for the specials. I know what they charged per report, and there was no way they were getting rich on the difference after taxes and all that. I was suprised. I was in on the bid review and the average to charge was between $1.75 and $2.75 per report or 0.13 and 0.15 per line. There were 15 companies that bid on the account, and all were within those ranges.

I went to KS about 6 months after the hospital outsourced to them. When we were displaced, I accepted a different job in the hospital and hated it.
That is not true. It varies from account to account. I have
several internet accounts and on some you do have to input the patient information.
I know the account. It is "hybrid" account that is a version of sm
Meditech that is a cross between Meditech Magic and Client, more like Client than Magic. I have been on it since October now do 1500 lines a day; it took me a week to get up to speed but they really helped me. I only know which one because my lead told me that they are adding 10 people to it because KS is getting the whole thing now, only doing 1/2 before this. I love working for Keystrokes :)
Account wen to speech from almost the beginning of the account --
Don't like ExSpeech at all.  Very bulky and cumbersome.  Much better editing programs.  I prefer to straight transcribe on ExText.  Pay drops horrendously.  But wave of the future for MT's.
The account I am on is internet only. I think it depends on the account. nm
nm
My main account must have been an overflow account. We would
go several many days of the month where we could not pull work, so we all had to go to secondary accounts and there are very few accounts that could absorb the extra people. 
Our account is an acute care account
We are low on work too and have been for almost 2 months.  We know what is happening to our work though as our supervisor admitted that the work is going overseas.  Even though we have 24-hour TAT and we are transcribing reports as they are dictated, they still insist that the work dictated after 7 p.m. has to be sent to the offshore service.  It makes no sense to me as we have coverage starting from 6 a.m. and throughout the day.  I think it all comes down to bottom line and it doesn't matter if we have work or not because it's cheaper to send it overseas. 
Webmedx?? Why do you say Webmedx is foreign??
Nm.
but hoping from account to account
without learning the accounts I am on will not help my line count, or help me.  I need consistency in my work.  I was told one thing, and am getting something totally diffrent.  I know most jobs will be slow, but I was told one thing and now have to do something else.  There is no work on a daily basis.  I am a newbie to this field. I have a chance to work somewhere else stable.  Sadly,  I have to take my chances else where.
Maybe it differs from account to account
It seemed to me that I was getting my lines quicker on the new system.  But that is just my opinion.  I am sure that it differs from account to account.