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Diskriter hem/onc account

Posted By: Donna on 2008-11-14
In Reply to:

Anyone who works for Diskriter on this account, would you please post what platform is used for this account and if you like the account or not.  Also, are there a great deal of ESLs?  Anything else you would like to share would be appreciated.  How do you like working for Diskriter? Thank you so much for your input.


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Well if Diskriter has that account, then you know it will be down the
toilet in about three months.
With Diskriter - it really depends what account you get
some accounts are way easier than others with platforms. They have a couple of accounts that you have to get a sheet with the info sent everyday to you, and it can be a pain in the neck to follow it, but the doctors that dictate for that particular hospital are soooooo easy that you can practically sleep while you type!!

It just depends on the account you get
Diskriter has an account that can be done with dial up - nm
x
Diskriter MTs, is hospital account or DR accounts a
nm
That account in Texas was not a MQ account. They did not use DQS on that account until KS started.
They are moving 3 other accounts to DQS between now and January 1st. I asked. The MQ accounts they have gotten in the past did not go to DQS. I followed my old account, which is how I know, and it was Meditech. The account is still run by KS and is a big account too.
Repeatedly told another new account would come soon, but it never did. In fact, our slow account is.
everyone else's backup account. What a disorganized mess.
Then when we MT's are **thrown on** an account because of lack of work on our account

What is so hard to understand about that? 


Then we have that account info filed away in a folder in our Outlook Express by name of account and can look at past emails sent out regarding that account.  Not fun to be tossed on an account that you have never seen NOR ever received an email on.  Sounds like business to me. 


You are wrong about the account. KS dumped the account for several reasons. sm
It happened quickly and was unexpected but it was really for the best. Keystrokes does not string people along or lie to you. After being with MQ for too long, I am happy there, although it is not for everyone.

I really would give them a call as the other poster suggested. That whole situation was a nightmare for everyone including management but the account pulled a fast one on them.

I have the facts on this because I have a good friend at the hospital and what she told me matched what my manager did.

I know that they are trying to give more when so many companies are giving less and taking away more.
My account has lots of work..ask for another account/nm
**
The account I am on only requires 1200 lpd. Maybe it is that particular account. Ask them if they
have a lower one. Doesn't hurt to ask. I do anywhere between 1200 and 1800 lpd. Sometimes it feels impossible to do 1200, sometimes the 1800 is quick. Depends on the doctors and the day for me. I do average 15,000 per pay period though, which is 1500 a day. Not impossible by any means, and I never go over 40 hours a week. Most weeks, I am closer to 35 hours with lunch breaks and life.
I think it depends on the account. I have one account that pays sm
$2.25 for specials and one that pays $3.50. I was on one previously that did not pay them different at all, but they were all short and mostly PICC line placements.

I worked for a hospital that went to KS and they were not charging extra for the specials. I know what they charged per report, and there was no way they were getting rich on the difference after taxes and all that. I was suprised. I was in on the bid review and the average to charge was between $1.75 and $2.75 per report or 0.13 and 0.15 per line. There were 15 companies that bid on the account, and all were within those ranges.

I went to KS about 6 months after the hospital outsourced to them. When we were displaced, I accepted a different job in the hospital and hated it.
That is not true. It varies from account to account. I have
several internet accounts and on some you do have to input the patient information.
I know the account. It is "hybrid" account that is a version of sm
Meditech that is a cross between Meditech Magic and Client, more like Client than Magic. I have been on it since October now do 1500 lines a day; it took me a week to get up to speed but they really helped me. I only know which one because my lead told me that they are adding 10 people to it because KS is getting the whole thing now, only doing 1/2 before this. I love working for Keystrokes :)
Account wen to speech from almost the beginning of the account --
Don't like ExSpeech at all.  Very bulky and cumbersome.  Much better editing programs.  I prefer to straight transcribe on ExText.  Pay drops horrendously.  But wave of the future for MT's.
The account I am on is internet only. I think it depends on the account. nm
nm
My main account must have been an overflow account. We would
go several many days of the month where we could not pull work, so we all had to go to secondary accounts and there are very few accounts that could absorb the extra people. 
Our account is an acute care account
We are low on work too and have been for almost 2 months.  We know what is happening to our work though as our supervisor admitted that the work is going overseas.  Even though we have 24-hour TAT and we are transcribing reports as they are dictated, they still insist that the work dictated after 7 p.m. has to be sent to the offshore service.  It makes no sense to me as we have coverage starting from 6 a.m. and throughout the day.  I think it all comes down to bottom line and it doesn't matter if we have work or not because it's cheaper to send it overseas. 
but hoping from account to account
without learning the accounts I am on will not help my line count, or help me.  I need consistency in my work.  I was told one thing, and am getting something totally diffrent.  I know most jobs will be slow, but I was told one thing and now have to do something else.  There is no work on a daily basis.  I am a newbie to this field. I have a chance to work somewhere else stable.  Sadly,  I have to take my chances else where.
Maybe it differs from account to account
It seemed to me that I was getting my lines quicker on the new system.  But that is just my opinion.  I am sure that it differs from account to account. 
Yes, jumped from account to account
Constantly rude office staff (especially payroll who often made mistakes).  Poor technical assistance.  Poor support on accounts.  Very slow to reply to problems.  Like to lay the blame for problems on an account with the MT instead of poor training and support by the office. 
Yes that was the account I was on and it was GREAT account...sm
So if they are going to mess several things up: 1) Pay for their employees, 2) Losing a big account like that one, 3) Hiring supervisors that just wanted to chit-chat and lose production then I would think that is NOT a company to go for. But I had to learn it the hard way - having my payday be weeks late during Christmastime. But I gave them the benefit of the doubt for 2 more paydays - they were late also....
The account I was on was ALL ESL. They were paying me 9 cpl, but the account was so bad, I
never made any money.
When you get switched from account to account
it makes it very difficult to attain their 12,000 line requirement. If you don't make your line counts, you get moved to part time and lose your benefits. If you are already part time, you get your line rate docked. In order to prevent this from happening, I used to have to work more than 40 hours a week. It seems that this is their goal...to keep everyone from having benefits...instead, they are losing their MTs. I was staying at OSi for only 1 reason and she seems to have fallen off the face of the earth. I am most definitely looking elsewhere. I'm gettin while the gettin's good!
What account or type of account are you on? nm

OT is based on account. One account may
run dry, but another is overflowing. OT is requested for that specific account probably for hte MTs covering that account as they are the ones familiar with it.
For each account is a different set of account specifics.
I left WMX due to consistent lack of work despite 3 accounts.  My current company gives a primary and a secondary and there is enough work on one or the other to get my lines and then some.  Still 2 different sets of account specifics, but only 2.  Someone posted they had 15 accounts at WMX and were still out of work.  I didn't work for MQ, but sounds like the same situation at WMX. 
Thanks! Yes, the account is ExText, so we would be on the same account. sm

They are still hiring if you change your mind. 


Also, I am working part-time for Encompass.  The account I am on also uses ExText, and I would not hestitate to recommend Encompass to anyon either.  I feel fortunate to have found 2 great companies.


If you want IC work, I am also still working on a limited basis for CardioScribes.  It is just cardiology transcription and the work is easy.  Their platform is Wordscript, which is a Word-based platform, VERY easy to use.  However, I really prefer employee status now, plus with the above 2 jobs, I will be making about 1 cent more per line plus having benefits and my taxes taken out.


If you go somewhere else, or if you decide to stay where you are, good luck! 


Does it have to be an account your manager has or any account? nm
,
Diskriter
nm
Diskriter

Run do not walk!  Are they still offering 8 cpl? Even for their difficult accounts, with tons of ESL you cannot understand.  Hard to make line count because if you're good they move you around all over the place.  QA not bad, pretty nice ladies in that department.  But I did hear recently that the one with the initials RP left and that was a blessing.  And their incentive sucks.  Benefits were always costly, but they did have a reasonable PTO.  Equipment was crap.  And the IT guys have nothing better to do than spy on you if you use their computer to look up something on the internet, and ream you!  It's like "Big Brother is watching!"  And the CEO monitors the line counts, and if you do not get your line count and you have their insurance he will terminate you.  They do not listen as to why MTs cannot get their line count either, Oh Gee do you think that having to look up patients on patient sheets might slow someone down? Especially when you have to look it up by number and not by patient name, and nothing is in order???? Diskriter may be a fit for people who only need a 2nd income, but if you need more then "pin"money, I'd look elsewhere for employment.


Diskriter
anyone know anything about Diskriter?
diskriter
Thank you very much. I really appreciate it.
Diskriter
This is very encouraging news! I do like the recruiter that I spoke with too. She answered all my questions and that makes me feel that if she can answer my questions, hopefully the rest of the company, especially management, is good too.
Diskriter

You should ask the recruiter how many accounts are overflow, and how many accounts are re-records, and how many have census sheets you have to look up the pt name, and account number, or there's one account where you have to look up the pt under the pt number.  So if those options are a fit for you then perhaps you might be happy there, frankly I prefer my demos to populate the screen so I do not have to take the time to look up the pt in an email, because they send you computers where you cannnot have a printer and you have to constantly flip back and forth from one page to the next looking for patients, and are they still paying 8 cpl with that incentive that 9 cpl?  If I were you I would apply to Transcend, there's a lot of happy people here regardless of what you read.  They pay holiday pay 3 cpl more on holidays, Diskriter does not, they pay you a cumulative incentive, Diskriter does not, and the platform is great to work in.  And the line count is right on.  But to each it's own, frankly I would not roll out of bed for anything less than 9 cpl!  Oh, and if you can wait a month to be paid, did the recruiter happen to mention that?Depending on what shift you work, especially it if it 2nd and weekends, it's like a ghost town on holidays!  Depending on when you start it could be six weeks before you see your first paycheck.  I understand there are a couple of leads that are the leads from hell!  The downside of Transcend is the 120 day wait for benefits, and the year to start building up vacation, but I would rather take the xtras $$$!  For me they were not a fit, but they can be for others, good luck to you! 


Diskriter
Get off them. I work for them and I am leaving for reasons other than business. They want simply the best, that is why they hired me. Go back to bashing MQ and get off Diskriter, a very innovative company. And hell no, I am not a recruiter, they prefer quality over quantity so get good at it or get out.
diskriter
dont waste your time. Apply at Amphion or some other reputable company that does not send the bulk of their work and their biggest accounts overseas to be done and leaves the recorded, the small accounts, the bad quality and the work that you make the least money on for the people in the US! Go to somewhere where you have a chance to make a decent living and get some decent work.
DISKRITER!!

The platform is easy to learn, paid training with decent line count for 65 char/line , and I have the best supervisor I've ever had who actually LISTENS and helps me out!  Try them out!


Try Diskriter as

I left an in-house job to work full time at home. I am an employee of the hospital, but Diskriter manages work flow, etc.   Benefits are SO much better than the MTSOs with low-cost health insurance, vision, dental, life, retirement, etc.   The benefits will vary depending on which hospital you are employed at, but generally I would think they would be still much better  and less expensive than a national.   Also, you work on only your hospital, so you just have one account.  


I know Diskriter had an add on MTjobs about a week or 10 days ago.  They were hiring 15 MTs for a Florida Hospital.  Hope this helps.  


  


Diskriter
I love Diskriter too.  You won't see many posts, they might over-hire and bust up our good thing.  They have been very, very good to me. 
Diskriter
Unless your back is in need of having holes punched in it, I suggest staying very far away.
Diskriter is so sad...

Okay, lets think about just that.  If they have competent IT support, this should not be an issue.  Do they not have virus programs to protect themselves?  Do those of you working for this company not get that other services do not put this restriction on you and let you do your job without the hassle and they have no HIPAA issues?  It is their equipment, no doubt, but they lack ability to maintain equipment adequately and are always fearful of the MTs interacting.  


This company is located not too far from my home and I have worked for them, both in the office and at home.  They had great potential, but it is so sad how they lack the funds, knowledge and understanding of what makes a transcription service efficient, proficient, and money making.  


Diskriter
I currently work at diskriter, haven't been there long, but they have a lot of work and have been a good place to work so far. They also pay you for any time down time so I would imagine you wouldn't run out too often.
Diskriter
I left Diskriter because you could never hear anything. I was on an account that was rerecorded. The sound was awful. At that time they did not pay for down time. However, I did read somewhere, maybe here, that they got in trouble with the labor board awhile ago for something. Not sure what.

Don't know much about Webmedx, sorry.
Diskriter
Bad experience with them years ago, but I doubt that their corporate mentality has changed, nor the core group of people.  I would avoid them.
OSI or Diskriter?

I am at my wits end trying to find a company that fit. I have offers from OSi and Diskriter. I already took the physical, background check, etc for Diskriter. I really want to make an informed decision. A friend of mine worked for OSI, and she constantly complained of no work and computer problems due to their software.  I do not have much information on Diskriter, except information regarding FBI check.  Thanks for all and any opinions.


 


 


Diskriter

I have worked for both, so I can give you my honest opinion.  I left Diskriter for incredible mismanagement issues as well as poor quality dictation.  I actually worked in their office in doing QA and transcribing before going home as an MT since they are not far away.  Things never improved.


Best wishes and good luck to you.


Diskriter
Has anyone worked for Diskriter, or have any information on them?  Thanks!
Diskriter

I talked to very nice recruiter.  They offered 1.05 to 1.25 per report for radiology. Don't know about other report types.  I turned it down thinking the pay was not high enough, but now I think it looked pretty good because the recruiter said those particular radiologists read a lot of norms and short reports.  I just wasn't sure at the time. 


Diskriter

 


Has anyone here ever worked for Diskriter?


Diskriter?

  Anyone currently working for Diskriter? Thinking of applying and would like any and all information on them, pros and cons.



 


diskriter
Agree with the post aboard and to add to it, they lie. you cannot trust your supervisor with concerns you have,,,,,,,,,,,,they promise to look into and never do. I am just hanging on until I finish college.