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Serving Over 20,000 US Medical Transcriptionists

Diskriter in India?

Posted By: radmt on 2008-02-20
In Reply to:

I found this in Yahoo Groups, Medical Transcription.  Does this mean Diskriter outsources to India?


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This is the Diskriter team of Medical Transcription from Spryance India Private Limited, Chennai

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India, Michael. The MT world is going to India. Wonder why? nm
offshore to India, it's OFFSHORE (off shore), not outsource to India.
If the transcribed files go to India, are sent out from India to be transcribed, sm

then the transcribed work is sent BACK to India to be pasted into the GEMS platform and then sent back to the clients in America, how on earth can the company claim to be US-based because its Indian owner has a home in Kentucky?


...or from India. nm
so done with india
so done with india.... they can't make it w/o us americans
It all went to INDIA....
Spheris over-hired all right.  All of your work went to India to the Combitore office they opened up.  Look into some websites and you will find it.  Indiadaily. com or something like that.  It talks all about the nice growth they are experiencing in India with the new Spheris office.  They immediately hired like 300 or some MTs.  Now that is going to take a bite out of your work isn't it.  Get out of that place and find a place that is not giving all of our work to India.  Plain and simple!!  Let them have all India workers for a while and when the quality gets so bad and they have to come back to US MTs, well then you should ask for a better rate of pay as well.  Spheris does not deserve to have even 1 good US MT to work for them.  They are biting the hand that feeds them.  As a matter of fact, people should not even use the hospitals that use Spheris as an outsource.  There is more than one way to skin a cat!! 
Not ALL of it goes to India.
I do not work there, but I have a friend who does and she works on an account for C-Bay that does not allow the work to go to India. 

Just wondering, do these MT companies actually give computers in India to those people like they do for their employees in US?  At one point does the Editor know their editing a foreigner's work?  Just a question I had.

India says? Says where?
yes to India
Can it possibly be worth it to these companies by time the pay someone out of the country and then QA. Wouldn't it make more sense to just have an MT who could do the job correctly in the first place! Guess not - since they are all going this route.
As the owner of DIT, I can assure you that we most certainly do not outsource to anywhere. All of our work stays in the U.S., always has...always will. We subcontract with MTs all over the U.S.

Donna, Owner, DIT Transcriptioj
I posted something a few days ago after the acusis/DRC buyout.  I said I would have to tighten up the budget until I knew what was going on.  Today I tried to call a company about an account I have, thinking I would close it out.  After speaking with a gentleman for a few minutes I wasn't comfortable with the answer I got from him because I had remembered something different when I signed up.  I asked him where he was located.  He named some city in India!  I then said I wanted to speak with someone in America.  He said that was not possible!!  He kept asking me, Is something wrong with my answer?  I asked his name - he said Mark, which I doubt.  I don't know, if it wasn't so sad it would be funny.  Maybe this belongs on the comedy board.  I was speaking with a friend today who owns a small transcription company, and he says that pretty soon the Indians will be having the same problem we are becuase they will be undercut by China.
In India
I believe it. The same for India.
Lost two small accounts completely that were okay.  Now getting primary, but they are the worse dictators in the pool - not seeing any of the halfway decent dictators.  These are all ESL.  I'm lucky if I get 80 lines per hour because they are SO BAD.  As usual, can't get a response from PS or WFC. I looks like the same situation here that the decent doctors have been shipped to India. 
MTs from INDIA
Please do not use this site to contact me to find you a job.  I do not agree with outsourcing and feel our jobs need to stay here in the US.  Please find your own job in your own country because there are jobs in India that pay India wages to India resident.
MTs from India
Anon..I agree wholeheartedly with you. I used to have my bio on one of the sites and it would never fail....I would get online about 6:30 a.m. our time and there would be 3 or 4 Indian people wanting to talk to me about wanting to work for me and how much they could help me. I told them I was very sorry, but I felt that we needed to keep our own MTs busy and thus I did not outsource. Took awhile for them to get the message, but finally they did. We have to keep putting this message out there....American work for American MTs.
MTs from India
Has anyone heard that recently Indian companies (from India)are now outsourcing to Romania? Seems that the Indian transcriptionists in India are becoming disgruntled about pay, and sweat shop labor. Too funny!!! So, okay, let's move on to another country and exploit them!! HaHa!! It never ends does it - it's all about the cheap.
According to a Wikipedia article: More than four-fifths of Indians practice Hinduism. Islam, practiced by around one-sixth of the population, is the most prevalent minority religion. Christianity and Sikhism are each practiced by around 2% of Indians.

Here's a list of Hindu festivals/holidays:

BTW, I had occasion to communicate with the India technical people at Acusis around Christmas, and every one of them greeted me with Merry Christmas or something similar. They have always been very polite and respectful. Actually, the people I have the most issues in the upper echelons of this company are those in the States.
India - every now and then
I reply to them and send them voice files to try out. This last time, I sent 3 voice files. I took one look at the result and my fears were confirmed. If any doctor in the US were to say I FORCED the patient to take his medications we would have a problem. The culture in these other countries don't quite get it. Needless to say, I didn't follow through (which I wouldn't have in the first place anyway). Flame me if you like but I am not going to trust our medical records to countries who don't know our culture and would open us up to lawsuits.
About US MTs and India sm

I have been a QA Editor for quite a while.  I used to disagree when some companies state that they have a hard time finding qualified US MTs.....Now, from what I have been doing QA on, I have to agree with some of the companies.  Is it that the quality is so poor because MTs just do not care anymore because of the low pay?  I don't understand.  Some of the MTs that I QA claim to have 15 to 20+ years' experience......but the quality is just awful!!!

At this point, I would prefer doing QA on work typed by Indian MTs.....It shocks me daily when I see what I have to QA.  I assume these MTs have typed this way for so long, they are set in their own way, but it is just awful and I am about to start typing again as I am so tired of sending the same feedback over and over and over again!!

India vs US
I would disagree - I have been in this business a long time and the quality of Indian labor is far below acceptable. PRN typed as PORN, medicines spelled wrong, dosages incorrect, etc. etc.
india vs us
I am sorry but I have seen the work that comes from India and they DO NOT remember the feedback and use it. They make the same errors over and over. I have sent work back to India more than once and they still make the same error each time. Keep the work in the US! Figure the costs, 5 cents per line PLUS 100% QA vs 8 to 9 cents per line for US labor and the QA does not take as long.
India MT
How do you know they make 5 cents a line? My PMD (who is foreign) told me the India MTs make approximately $500 MONTHLY which is roughly $3.12 an hour if they work full time. He wants to start his own transcription business to offshore to India and wanted me to give him pointers! Some nerve!! I told him to forget it!!!
Well, we have India to thank for
chump-change pay. Just recently had an interview with a company who advertised they did NOT outsource only to find out they did and I immediately declined the offer. I will stick to my guns and hopefully find a company who values what I am worth!
They are from INDIA

Gee, they are even HIPPA (sic) compliant! I feel so reassured.
Not just India
I was doing research for my own edification and came across an acticle (from 2005 and the actual numbers may have changed but the scale hasn't) in a Manilla newspaper saying,
The Philippines graduates an average of 30,000 medical professionals every year and Filipino doctors, nurses and healthcare providers are acknowledged worldwide for their keen sense for details, high degree of productivity and credibility assuring clients of safety of any medical information.

Also, around 25,000 college graduates from the total 380,000 are said to be qualified to do BPO work, with starting salaries of US$1.00 to US$2.00 per hour.

Medical transcription is here to stay. With more companies improving their cost position ...
and that point I had to subscribe to read more, which I declined.

But did everyone catch that? $1 to $2 PER DAY??

You can bet your bottom dollar (and may have to) that places offshore are aggressively positioning themselves to battle the anti-offshore mentality that many Americans have. That was another quote I read in an Indian newspaper article but could kick myself for not making a note of where I saw it.

At any rate, they know a good thing when they see one and aren't going down without a fight. That is their right, of course. They're pursuing the American Dream (if you catch the irony).

BUT, but, but, but....we've been too complacent too long. They're positioning themselves for success and we're whining about our wages going down, and I'm as guilty as the next person.

Time to participate in the increasing number of posts that are calling us to action.
Most of their MTs ARE in India
The worst dictators are left for the few American MTs they hire.
What's with you and India?......
I have nothing to do with India.
You lost it completely.

You are too old for this profession, MT30+.
Again what's with you and India, you
keep mention this.

Do you regard this tehutmost insult you can give?

I said exactly the contrary.
You lost it and you are going against the flow, too oldfashioned.

Politics my dear... politics. It sure stinks, doesn't it?
Wow, you are in India, right? nm
Between EMR, VR, and India
I have finally decided it's time to get out, or at least work on getting out. Ten years ago I thought a lot of MT work would be gone in five and that didn't happen, but things are happening fast now, especially with EMR and VR. So I figure I can let it work against me or I can be part of it. I'm starting in the spring at our local university to start working on a degree that they offer that's a combo of business, computers, and healthcare administration, specifically designed to prepare you to work with, develop, and/or maintain electronic records systems.
I think it went to India because
they are training their Indian crew to do it for two rupees a day or something. Perhaps the Indians are not catching on as fast as MDI thought they would. Good. Hope this exposes how we have been SOLD OUT TO INDIA.
I would stay far far away unless you are from India! nm
This EW person is FROM INDIA. I can tell by the way
she writes "its the office manager only". Guaranteed to be Indian. Why are they posting here?
Cochin, India (nm)
They have 2 locations in India.
All accounts are divided between India and the US team. Majority of the time, US team sits without work (NOT GETTING PAID). The MT supervisor doesn't care (keep in mind he's Indian) he told me straight out that the work was sent to India because we couldn't keep up with TAT. Needless to say I found another job after that conversation.
Most of their stuff goes to India (nm)
who cares if they are in india

i heard good things about them

Don't go there. Bad communication, bad pay, India. nm
Especially if your jobs are going to India
is to pad for the future since they have been banned from advertising on MT Stars - thus losing a huge potential job pool.
I agree, let them be 100% in India...

There are much better companies to work for. I'm sorry if that seems heartless, it's not meant to be. I was actually wondering when this was going to happen - I remember someone saying at HealthScribe training that 60% of the work went to India (and this was about 2 years ago). I was talking to someone just the other day who also worked for them and confirmed for me (as I suspected) that it was actually much more. She also confirmed that all the easy accounts went to India and that some of the U.S. MTs were running out of work. I remember a few times being told we had to work mandatory overtime and I would hit my 6th or 7th secondary accounts because there was no work left in my primary or first secondary.

They really are the most dishonest company out there. I feel for the MTs that work there. And, if there is any truth to this, remember there really are MUCH better companies to work for and in the end you'll be better off


Yeppers to India sm
I have work, barely and I've noticed on my accounts for the past month all of a sudden I've got nothing but the crap dictators.       The time between the time its dictated and the time I get it is getting a lot shorter too.  Used to be overflowing with work and now, all of a sudden, its drying up.    
you say Phillipines, they say India
Heartland India
Those of us who have been in the business know this information. However, when I started working there, they told me that they were on a 5-year plan to bring the work back into the US. Sounded good to me and I bought it. Maybe was a lie, maybe not. Also, when a person is a newbie and you just want to get your foot in the door, you will take what you can get. Those of us who have been in the business for umpteen years didn't have to face what the less-experienced MTs are facing today. Cut them some slack. They don't have the research skills that us oldies have and they don't know the business like we do. Teach them instead of torment them. They just got their first lesson in check out the company fully before signing up. But, that will mean nothing to them if they have just gotten their MT diploma and are raring to go to work for someone, ANYONE.
Heartland India
That was a nice comment you made !
I won't renew AAMT membership.  They are useless.
Does USA QA or ME make it better for India?
To me, it would seem that when ME's or QA find mistakes and correct them on reports done in India it only makes the MTs in India look better. Too bad the raw report can't just be sent as is so the hospitals/MTSOs get a reality slam where its needed. As long as those who proof reports work for companies who outsource, the poor quality of work being produced will never be seen. Perhaps the solution is for ME's and QA people to work for only those companies who keep work in the USA. Are ME's aware of it when they are proofing reports typed in India?
Bad MTs don't just live in India -
I am an Editor and there are plenty of bad, sloppy, careless MTs in this country; some are just plain bad MTs who shouldn't be in this work and some just have a bad doc/make an honest mistke. While I don't like offshoring, it's wrong to assume that all the MTs there are terrible and that their work should be sent without editing just to make US MTs look better.