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Serving Over 20,000 US Medical Transcriptionists

Does anyone have the # to Spheris Help Desk? My TWS will not open. TIA

Posted By: help on 2006-02-05
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Open RadNet first and then open IT. Then the up Arrow and highlight to link, then OK.
dd
help desk
yes, that doesn't do any good when they only accounts they give you (or even have) are all overflow, they can't just make it appear out of nowhere!!!
Chained to desk
I didn't say you were lying; you may very well have felt that you were chained to the desk. But it's not true that you have to clock out every time you take a break. I don't feel "chained" in any way. I also feel that I'm making decent money. Spheris employs close to 5,000 MT's,and I'm sure some are not happy. Probably most of them are, though, or they wouldn't stay. There are unhappy people in every company, in every business. Not every company is a good fit for everyone, but to call Spheris a "bad" company doesn't make a bit of sense to me. I think it's quite a good company.
better a desk clock

than a time bomb attached to aforesaid desk clock or even worse a pound of headcheese.


 


What about MT Desk? They are free and very
nm
Chained 2 desk, I hear...
Figuratively speaking of course - but it stands out in my mind that someone said U have to clock in and out to go to the bathroom - yuck. No way, Jose, that's why I left the office!
As long as it's not a desk clock...
I got that from my (ex) company for Christmas one year. Stupidest gift ever.

When I worked in an office, we played games with prizes and ordered in lunch each day, but since I've been at home, I've appreciated gift cards.

I got a very pretty handmade card one year with a gift card and I really appreciated that.
Yes, supposed to notify help desk
Every time we run out of work (or at least the first time each day) we're supposed to let them know, because it helps them document workflow issues.  So if OP is always out of work at certain times, her supe would be made aware of it through the help desk, and see a pattern.
Tell me about it. A doc I see, his front desk secretary's (sm)
duties include: answering the phone, which barely rings, and surfing the net. That's the easiest $14.00 per hour job I've seen. We're busting our butts for pennies and she's doing practically nothing. Are we insane? What is it with us? Why do we allow ourselves to accept these insulting ridiculously low wages?
I already know 1 person who died at her desk, and
If MT continues the way it's been going, I'm sure those 2 numbers will go up.
If you work for Precyse now, try calling the help desk, if not sm...

If you're not with Precyse now, you work on one of their PCs with everything already loaded.  My best guess would be to say "no, you can't use a laptop", but I never had to use one, so don't quote me on that. 


Hope this helps some


Me too! Got 3 foot pedals under my desk - lots of fun!!
X
My wave pedal would not work..have 2 under my desk.
Had to buy the compatable pedal for Emdat then ended up hating Emdat....
you will if its their problem, call Help Desk, get ticket #.
nm
No one is changed to desk or have to post potty breaks. Probably better than ever,
zz
Thanks for the information..I'm with you.. Not enough desk space or desire to pay a deposit
Probably pass too..
I am back in. The help desk at the hospital told me 10 minutes. nm
nm
I have 3 pedals hooked up under my desk! :) They're not the problem. Software
s
Kinda funny, they call themselves DTS America, but help desk calls are from India. sm
Otherwise, though, the people are good to deal with, pay on time.  I only worked part time, and my account was on ExText.  After 90 days, you can have direct deposit. 
Kinda funny, they call themselves DTS America, but help desk calls are from India. sm
Otherwise, though, the people are good to deal with, pay on time.  I only worked part time, and my account was on ExText.  After 90 days, you can have direct deposit.  I quit a couple of months ago and still get emails and phone calls asking for extra help, so maybe whoever said they are disorganized is correct.  I didn't care for the account I had, but my supervisor was great.
In the "old days", the machine on my desk that played the tapes was called the transciber. sm

People who type the dictation are called transcriptionists.  I realize in this new day and age where people would rather google, spell check and guess rather than look it up in a dictionary or other word reference and actually know the meaning of what they are typing, such things make little difference, but it means something to me.  I also have hated the word typist since I do so much more than just copy type.


I know ... pay me and you can call me anything is the predominating theory here.  I just have noted that it is usually the Indian-based company that uses the term transcriber.


if you are open to another
company that hires part-time and pays PTO (with PT), e/m me.
Don't be so down on yourself. When that even better job comes open...sm

you'll be ready.  No biggie, and don't let the meanies get to you.  We all make mistakes, no one is perfect. 


She did say she would call you when the next job came open.  In the meantime, maybe call her back and ask her to make sure she calls your land line as it is the one you use most. 


It won't open for me either.
x
Are your eyes open?
Do you work for OSi? If not, quit bashing them. If so, why haven't you secured another position due to your unhappiness?
why they keep amherst open
amherst office runs all of the east coast offices. So you are probably safe if you tell HR you want to be managed by the west coast team. I think they are much nices to their MTs
keep your ears open
things are being restructured,it will most likely affect your office.
Still cannot open the files
The people at Type Right mentioned that they use Gear Player and that is what I use and I still cannot open up the files. I called technical support and they could not figure it out either. They said the files were corrupted. Sounds like something strange is going on if the rest of the people cannot open up the files either. I think I better pass on this company!
they have my open position at TTS
I QUIT! LOL
here's an open post for you
you are an idiot
No, I mean 60 positions open

and available for filling.  Even if she meant 16, that is quite a bit.  Again, more information available upon (E-mail) request.


keep your options open
nm
open letter

You could not said it any  better.!!!!


The HR is not open on weekends nm
nm
go open your own company and sm
maybe then you can give all your profits to the MTs. NOT! I bet you would be like any other business owner, keep the profits. That is the point of having your own business!
Okay, lets get something in the open. (sm)
I am so not stressing about it. It was a random question because I have been lied to in the past about having to take a pay cut. Was it really a true need or a true greed?

Lets not fight about. There is nothing wrong with wondering.
Always keep an open mind, but...
Been here, done this several times, none have resulted in mutual benefit. My position, Transcend has much to prove.

P.
I always keep an open mind
I kept an open mind when the company I worked for (ddi, Inc) sold out to the Q.  It was fine for a couple of years and then......well, I wasn't there anymore, need I say more?
I see that open door

Yeah, I'll just get in line behind 10 former teammates that just got the ax, all the MDI'ers looking for a new gig, and locally, the 450 people whose plant just closed.  Once I get through that crowd, I can then compete with my current teammates who are also looking for a second job/replacement job because they are eyeying the open door too, in between competing with one another for work.


Once I claw my way through the desperate crowd of job seekers and into another job, I can wait a year or so, run across the same scenario at the next company, and start looking for work again when their work pool mysteriously dries up.


Or I could just blow my brains out and avoid repeating this loathesome, demoralizing cycle for the next 20 years until I'm retirement age.  Thanks for helping me ponder my options.


I still feel like a team player of Spheris, as the shackle scars are still on my legs! Spheris was

Micromanaged to the microsecond, or ms!  Horrible. And part of a team?  Total opposite - part of a team as in prison.


Which three offices will remain open?
Do you know?
I would open the discussion by calmly
asking what the procedure is for assigning work. If you don't get the info you need, ask if there are any other accounts available which will enable you to be more productive. If you are working in an atmosphere where you are afraid to ask questions, it sounds like the wrong job and you might need a change. Good luck.
They have a recruiter position open that they
are advertising for.
I couldn't even get their test to open for me so I could take it.
.
Be aware of the open medical
in Cheyenne, Wyoming. Be very aware of the supervisor. Not a good place. Three new employees, all three walked within the first six months. Just thought I would put a warning out!!!
open letter to Diskriter

You are having such a horrid time filling those job positions that I am willing to give it a go, but only for 12 cpl. Let me know. Yours very truly.


 


You're SO right! Not only China, but now the US has an open (sm)
trade agreement with KOREA... another less-than-scrupulous part of the world.

As for the name of the guy you talked to in India, I have noticed that with Dell Computers. When you get tech support, whether on the phone or by email or instant message, they always have an American-sounding name. That seems purposely deceptive.
I still work there, started on 1st and have always been on 1st. Maybe it is what is open when you a
I work Monday through Friday only, 1st shift, do 125-130 reports a day by the end of my shift, sign off and have a life. I need time for gardening, shopping, Grey's Anatomy and MTStars!
It is open to debate, like everyhing else
xx
Well, someone has to be working holidays...ERs are open 24/7/365
If you are doing acute care I think it is just a given that you are going to have to cover some holidays.  Just like the doctors, nurses, admissions, and the rest of the hospital staff... someone has to work it.  The only holiday I'd mind working actually is Christmas, the rest can be adjusted to fit my schedule.  But I am lucky and live close to family and don't have travel concerns.  Guess I'll take my extra cpl and be happy with it. 
JLG had some positions open last year using WP5.1, too.
s