E-mail your supervisor or Debbie and ask them!! nm
Posted By: PSMT on 2007-10-21
In Reply to: When are the new Transtech accounts starting? - NM
xx
Complete Discussion Below:  marks the location of current message within thread
The messages you are viewing
are archived/old.
To view latest messages and participate in discussions, select
the boards given in left menu
Other related messages found in our database
No one will post account names here. Call Debbie or your supervisor. nm
Call your supervisor or e-mail me.
This is not something that Transcend does. They do value their employees. MT Stars is probably not the best place to post if you really like the company but are truly looking for answers. The Transcend MLS forum is also an excellent place to look. If you cannot get an answer, please e-mail me, I have been with Transcend for years. Hope this helps.
Sue and Debbie
Maybe if Sue would actually LEAVE things would be okay, but right now the company is going downhill FAST. Debbie is back AGAIN and with her disorganization things will NEVER change.
If you want to be happy with where you work (at least most of the time) then you need to continue looking because these two companies are not the places to work. Think about it, why are they always hiring more and more people? It’s called HIGH TURNOVER!
when was Debbie gone??nm
q
You should ask Debbie
Any concern especially with regard to below.... ask.
Debbie
Is the air time card also called an express card? Do they have cards that you just pay a monthly fee for and not through your cell phone but like through a satellite dish or something?
Debbie is a schemer, nothing more!
I could swear when we first checked out her pay me to take surveys MLM scam site before she had previously worked at Bloomingdale's or Nordstroms, but I do not recall that she had worked there for 20 years or had worked anywhere for 20 years. Seems to me she had references from several people she had supposedly worked with from several different places all swearing up and down what a wonderful and qualified employee she was (too much so, if you get my drift). I don't recall ANY of those said jobs being QA positions, more like sales or clerical. She seems to have had a lot of jobs for someone her age who worked for 1 company for 20+ years.
My point here is that this gal was operating a pyramid scheme just a couple months ago. Her original site was Join here and pay $20 to take survey's about our MT business, and then refer people to me and you will get $5.00 per person who signs up under your name. I don't believe she is interested in any of this information being factual, she just wants to collect it (along with our personal data) so she can make money by selling it to God only knows whom, probably costing us our jobs or at the very least a whole lot of aggravation with e-mail boxes being filled with spam from other companies. Her only goal (in my opinion) is to make money in a marketing scheme. I guess she thinks the national MT companies are going to pay her for this data just because she collected it? She will claim its accuracy because she did a survey? I also find it odd that while she talks about QA this and QA that, it seems to me what she really means is quality control - and that is a big difference, odd she would not know the difference, isn't it?
Being a former Spheris employee myself, if she was as all that in the QA field, she should have started with them. I do wonder if she is still with them and, if not, then my guess is this is how she thinks she can make a living since, apparently, no other companies will have her?
One thing we all noted before, and it is rather apparent on her new site too, is that for someone who has been an MT for 3+ years and is supposedly as good as she claims herself to be, she sure makes a whole lot of errors.
You don't happen to know. Ask Debbie if you don't believe me! n/m
b
I am really not sure, but I would contact Debbie and just ask.
xs
her point is to thank Debbie.
nm
Did you ever see Debbie Downer on SNL?
x
Debbie is no longer the owner.
The previous COO from Heartland is now the President and COO! Watch out! Major outsource lover...
No, higher. I think like 6 or 6.5 cpl. I would call Debbie and ask her.
s
Debbie - please re-send the email
/
Debbie told me when she hired me
that she is more interested in the total line count than the hours. Pam I Yam and the other poster is correct - just put your regular shift instead of all the signing in and out stuff. The time card needs to show 40 hours but how many people take bathroom breaks and actually eat during the day? It's not a big deal!!!!! Put your regular shift in.
Debbie - there IS a slight glitch on the 2nd page - sm
where after you complete it, and click on CONTINUE, you get a message in red at the top left-hand corner stating answering that question is required. (Even though it HAS been answered). I figured out to just hit exit survey at the top, but was not sure if my answers were recorded or not. Anyway, that might need to be fixed, because it might cause people to give up and not finish or send the survey.
Thanks for publishing it - GREAT idea!
I find it hard to believe that Debbie "promised" you
So is Transtech the first company you ever worked at that had slow periods? Didn't think so.
How do I access MQ Internet mail? I'm registered on Q-Net but don't see any e-mail thingie the
nm
Debbie Hood is the HR person -- give her a call. nm
If you want to know the real scoop, always better to just ask. Someone might pay me $20 a report (okay, in my dreams) and someone else something else. I understand when people come here and want to know things a recruiter or HR person cannot or will not tell you, such as quality and quantity of dictation and dictators, reliability of being paid on time and such. But if you want to know specifics of how much per report/line, what kind of bennies, direct deposit or no, etc ... why not just write an email or pick up the phone and ASK?
This is not meant to be rude or anything. I just am curious. When I signed on with a company, I saw posts saying 10 cpl was the ceiling and a bunch of other user-specific information that had nothing to do with what I was offered. I made 11-1/2 cpl AND they paid my long distance. A lot has to do with bargaining skills and what you have to offer.
JMO.
I hope Debbie "outs" the entire greedy -nm
)
Might I suggest that you adjust your hours a little and talk to Debbie. (sm)
see if that helps get you through the crunch. I guarantee it won't last long.
Call the office and ask to speak w/ Debbie Hood
nm....
Any current info on Debbie Hicks/Psychtrans?
Couldn't find anything in the archives that hadn't been deleted. Any info on this person/company? Good/bad or otherwise? TIA
******* DISCLAIMER *****************
Postings of this nature are the poster's personal opinion should not be considered as substantiated by MTStars. Under no circumstances will MTStars be liable for any loss or damage caused by a user’s reliance on information obtained from this message. MTStars.com cannot effectively monitor validity of material/information posted on its Message Boards and, therefore, makes no representation and warranty with respect thereto.
Any discussions regarding this situation should be handled via email. Contact/Reply OP (original poster) using the "Reply by Email" link below".
MTStars Team
I didn't get the e-mail but I just sent you one and gave you my e-mail addy so (sm)
you could manually type it in and resend me the info. Sorry for the inconvenience. Thanks.
Yes - regular mail and my reg mail stinks, so let them know.
nm
TransTech is a good company. Debbie is the owner and a good one at that! nm
n
Try going through supervisor. They should get
z
Why don't you say this to your supervisor?
Any acute care account may seem difficult for you. Express your concerns to your sup. and see if you can be placed on a different account.
My supervisor
nm
Supervisor?
Not sure who you had for a supervisor, but none of our supervisors have quit in the three years I've been here. Please be sure you have your facts straight there.
According to my supervisor....sm
you can work OT on any account listed if you are off hold for that account. If you see an account that you might like to help on, read the account specifics to see if you might like it and then ask your SMT to add it to your affinities. You will be on an initial hold, more than likely, but once you are off hold you can work all the OT you can stand.
Is KW still the supervisor?
If not, then things are probably much better. Sounds like they worked out the bugs, though.
Supervisor
Is your new supe 'D'?
Have you tried asking supervisor
for help? I don't know if anything can be done about the clunky program, but perhaps you've encountered a lazy tech who is unwilling to work with you and your macros. Maybe your supervisor or his/her supervisor can help. It's worth a try.
Let the supervisor know......
Well, I would think that if you can prove it you have a case. I know, this would make me crazy. I have felt the pinch of cherry pickers myself.
I wonder though, how is it that the supervisor doesn't know these people are taking an hour or two off or if their internet is down? Why are they emailing just you? If they are not notifying the supervisor, maybe next time you get an email like this you could email back and say something like thanks for letting me know, I'll be sure to let -insert supervisor's name- know right away that you are not able to work at this time, let us know when things are -insert excuse for not working- back up again/you are feeling better/etc.
I would most definitely let the supervisor know every single time someone was taking time off for the reasons you gave. Then, the supervisor knows and can handle it accordingly.
Since she is not the supervisor, she
should never have been contacted to begin with. After the first one, however, I think I would have questioned the MT as to why she was not notifying her supervisor.
I liked Beyond Txt, I liked my supervisor
I liked my hours, I liked just about everything, except I was always just short of full-time lines. It was a high ESL, which is no problem for me, but I am very picky about QA. They also have a QA percentage requirement along with a line requirement, so every day I'd see those numbers and send less and less to QA b/c I'd take a lot of time to make sure I did it right. My fault. I ended up not able to support my child and I had to get a second job. Then I was exhausted and decided to just leave. I would have been very happy had I been able to make a higher line count with the QA I wanted and they required, and benefits. Like I said, one of those situations where I wished it would have worked out, but bills to pay, family to feed, all the rest! Good luck to you.
Must have the same supervisor or there all bad
99% of the emails I send my supervisor go unanswered the first time, and when I have to email her again because I really need an answer, I always tell her this is my 2nd or 3rd email so she knows how incompetent she is. I keep thinking maybe she will up her game, but so far it hasn't worked. Whenever I see a link asking for suggestions from any of the newsletters or emails we get from the company, I always send a suggestion that they do a survey of the MTs on 2 subjects. 1. How satisfied they are with their job. 2. How would they rate their supervisor's performance.
Apparently they don't like my suggestions as they never make an attempt at either.
My supervisor is also from NY, but
she is as sweet as an angel. Maybe she wasn't born there. 
Call your supervisor.
I would call her and tell her you are at a point in time where you have decided it is important to take care of some personal issues. Be very upbeat, positive, and looking forward to the change. Tell her you have enjoyed so much working with her, and you will be glad to give a 2 weeks' notice, and would like to know if you would be eligible for re-hire if future pursuits do not work out.
Save the email.
If she wants more details, just tell her it's personal. You don't have to go into detail, and no, you won't sound dumb. :)
I called my supervisor...
I really struggled with the decision to quit. I liked the company (a national) and accounts, but I could no longer handle the 20-hour minimum for PT as I already work a FT job and it just became too much. She was very nice about it and understood. She is a good supervisor and I felt I owed her that much. I did give a 2 week notice.
Account to ASR - per supervisor -- been asking
supe about this for a year or so -- just told within the last week (after my many questions to her about where the work has gone on this account) that the account had gone to ASR -- I heard a "jillion" excuses from the supe for the "no work" situation, EXCEPT THE TRUTH -- that it was going to ASR. Now only get the jobs that ASR cannot interpret. MQ supes are definitely not for the MT -- but MGMT puppets !! Don't you tell the MT's that their accounts are going to AST UNTIL AFTER equipment is working well, and we can handle it without the MT !!!!!!!!!!
OSI's quality supervisor probably can't
I also suspect that she's been posting all kinds of crap on this board because that's the kind of lunatic she is.
So is that why the new US MT supervisor is Indian?
?!?!?!?!
It depends on your supervisor. They are all very different.
x
How so? Supervisor answers, no one else
z
Have you spoken to your supervisor
Just curious. You've spent time in training...have you tried to see if the issue can be resolved?
The supervisor's name was Denise. nm
xx
My supervisor just told me that they were having
problems with people not sticking to their schedules and work being out of TAT. You might want to ask the recruiter about scheduling before you make your decision, as it might be an issue. 
Supervisor? He isn't on our side! No wonder he kept
calling this weekend to see if I could work extra! He and everyone in that office knew it was coming..how they sleep tonight, I will never know.
apparently you do not have the same supervisor I did!
Exact opposite. Pay was always on time, though.
|
