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EDiX--hand's down. A 4-letter, totally dysfunctional outfit. nm

Posted By: Lifer on 2006-07-14
In Reply to: POLL:Worst company you ever worked for and why? - ashleyM

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Right hand and left hand dictated on same report.
dd
It's an "analogy," i.e. the Nazis' dysfunctional thinking that a ...
perfect world would be one without Jews is similar to some QA's thinking that a perfect transcript is one with punctuation and grammar according to their style, and nothing else.
because the right hand doesn't know what the left hand is doing... EVER! that's how.
xx
EMR and Transcritpion can go hand-in-hand

IMO, until the old docs retire, they will use EMR and transcribed reports hand-in-hand.  There is no reason to totally go away from dictation, since typed reports can (and probably are already) be added to the EMR system.   


 


Starting in 2011 when the big roll-out starts, until 2015 when Medicare/Medicaid penalties go into effect for any doctors not using EMR, there should be no dramatic change in the number of MT jobs.  After 2015, I believe that as Transcriptionists retire, those jobs will simply not be replaced.  It may mean medical transcription schools will have fewer people to train starting in 2015 because of the decline in NEW transcription positions, but current Medical Transcriptionists should be able to retire from this field, if they want to.  JUST MY OPINION. 


 


Here is an interesting article giving the pros and cons of both EMR and transcription from a doctor's point of view. 


 


 


emrhealthinformatics   dot   co   dot    cc 


 


www.emrhealthinformatics   dot    co.cc 


 


 


 


 


 


 


Yep, I liked it better when it was Edix too.
z
Transcend will go the way of Edix
when they pulled the huge pay cut on their platform and struggled until the company was sold, MQ who had very innovative ways to cheat their employees and their customers and is in trouble. This is all about $$$ in their pocket - make a big profit early and then leave the company and let it fall apart.
I worked for them when they were Edix and
they were terrible to work for.  You couldn't even scratch your arse without them calling and asking why you weren't typing and I have heard that it has gotten worse since they became Spheris.
Spheris, did it used to be EDIX
nm
Spheris/Edix, sm
After working for this company for 6 months and not being able to achieve my normal line count, I started snooping if you will into their computer system and found MT line count and line count (not verbatim but like that). The mt line count was lower than the line count. Sure enough, every report was about 35% lower in that regard. Even a friend of mine saw the same decrease in her line count and we both could not figure it out. I asked my supe about and she said someone would get back to me. Guess what, no one ever did. We both quit.

You are just another victim of that company. Sorry!!!
Yes, it's totally word based, but it's also totally slow.
I haven't had a very good experience using dictaphone EXText. I wouldn't recommend anyone work on this platform. I don't know how anyone can say this is a very productive platform in any way whatsoever. Actually, it is the worst I've ever worked on. I like Bayscribe, DocQscribe, and many others over this setup.
Spheris Edix side
Notice how you didn't get any responses? That's because there aren't any good things to say about Spheris.
Used to work for Edix - how is Spheris?

Hi,


Used to work for Edix.  How is Spheris?  Have been out of the field for a few years due to health issues.  Want to hear it all - good and bad.  Thanks,


Hopeful MT


That was me and Edix fired me due to chemo
.
The old Edix, before they put in the new platform, and before they were sold.
Team leaders were professional, they kept the team members informed of what was going on within the company, made sure the full time employees had enough work, and went the extra mile to provide samples for difficult dictators. It was as close to working in an office as you could get without actually being in an office. If they called you, there were no interruptions or background noise from family/animals, etc. Business was business. They were flexible. We got feedback monthly on our performance. After they changed platforms, everything changed and information was top secret so we were treated like mushrooms. I think most of the good team leaders left at that time, too.
That might have worked when co was still Edix, things are different
z
Edix versus Spheris
I worked for Edix a number of years ago, but I never worked for Spheris after Spheris bought out Edix.  Is there anyone who worked for Edix and did not leave when Edix was sold who could tell me what changes were made and if they are worth working for.  I saw some posts below about not being able to make the line count for the day.  Is this a sign that things are not good with Spheris?
Is Edix former management at Transcend?
nm
Oh, yeah, I still do have the Edix cookbook...
and yeah, I do remember a cookie jar; I believe that went to the local thrift store. Yep, former Edix employee.
when I worked at Edix ... (now spheris) (sm)

when they were trying to get more hospital accounts within a system, they would promise them the moon and assign an absurd number of MT's to my accounts ... so that I got virtually NO work on my regular accounts and had to ask for more accounts -- which became time consuming and more importantly NERVE WRACKING to work on so many relatively new accounts all at once -- again -- some of which I got very little work on .... (very different from really learning one or two accts, adding another -- learning that -- then adding another -- truly I was a wreck -- oh and my line count truly sucked -- so when I saw there was an opening at a local MTSO, I lept ... I was stressed out and making no money ... and I had been on these teaching hospital accounts (my favorite) for over 5 years ... sad)


That's what the message above about accounts up for renewal (as in contracts) meant ... in my case, Edix hoped to get more hospitals in this national chain (most national hospital chains, I think, use more than one service so that if something happens they aren't completely left in a lurch) -- at the time I left probably almost 10 years ago, Edix also had a VERY unstable platform that was down a great deal ... trust me -- it was hell


Can someone offer anything good to say about EDIX side
of Spheris.  I really need this job, but I have heard some not so good things about EDIX side of Spheris.  Also, there are no recent posts regarding EDIX, so can someone offer up their good experience with them.  The last I read, they do not pay for spaces and dock for errors.  I am not looking for a fight on this board.  I just want someone's elses opininion on EDIX side of Spheris.  I really appreciate this and I thank you and god bless.
Sounds like they haven't changed much since they were Edix.
That was the biggest waste of time for me. I literally would be at my desk on and off for 12 hours to try to get 8 hours of work. We got the same excuse, holiday slowdown. BS is right! Hello! Halloween is not a holiday that people take off and vacation for. They were sending as much of that work to India as they could. Of course they asked us for a list of the worst dictators on our account, which we foolishly provided. A few weeks later, that is all I would get, the worst of the worst. They sent the best dictators to India, and we had to fight for the scraps of crap that was left. Get out, get out now, don't wait. Best thing I did was quit that job. It will suck you dry, monetarily and emotionally.
I can certainly remember Edix and the change to Spheris....
Hi Miss Willy..I certainly remember the Edix days. I LOVED Edix and haven't found a company that truly yet matches what they were and how much they appreciated their MTs. I stayed through the switch, unfortunately, and then left just a little bit later. Spherix really was not the best place to be. Maybe it was because of the changes, but I really disliked it and had to get away. Probably should be grateful that we are both out of there, because they are a global company now.
reCan someone offer anything good to say about EDIX side
There is not an EDIX side. It is one company Spheris.
I left EDiX/Spheris after 8 years there to come to Webmedx. SM
I moved over here in 2003 because I knew the recruiter and she told me it was a great place to work. She was right. The benefits are fair, the work plentiful, the bosses fantastic, and the QA staff wonderful. Good luck!
I have worked for MQ, Spheris back when it was Edix, Transcend and OSI. TransTech is by far the bes
The pay is decent, probably not the highest in the business but not the lowest either. The benefits are good. Pay is always on time. Great bonuses. Great communication and most of all I really like the people and it makes me enjoy being an MT again.
EDiX ...hated the platform, absent mgmt, no support.
........................................
If you made a graph of all the things taken away by Edix/Speris in the last 5 years.....
You would be shocked, although it has been 6 years since it started.....

first charging for errors, about 6 years ago (they stopped that), then insurance changed for the worst, regrading hospitals to their advantage so you would make at least 200. to 300 less a pay period, the list is long, long, long. I can go back 6 years up to 2 years ago when I finally left.
I have seen this first hand with my own BIL
who is an M.D. He fired his own MT (IC) because he got a voice recognition program and decided to do it himself to save $. Like he needs to pinch pennies. He let her go after 10 years and sits at home doing it himself. Then tells me I should think of another career path because I am going to lose my job to his new program, hahaha! That was 2 years ago and my national still bothers me every weekend to work.
On the other hand...
We could all be totally thrilled and happy with the "new and improved" Medquist about to be unveiled. I'm staying POSITIVE!
W2s in hand?
Well, that is good to know, but who is going to monitor them, the W2 police? What is our recourse if we don't get them on time? It is aggravating to be ready to file returns and have to wait.
On the other hand

Most of us don't have much choice where to buy our water, natural gas or electricity. But hospitals can shop around until they get the transcription on the cheap.  And some well-thought-of MTSOs are losing accounts that have been totally satisfied with the work, because some other MTSO promises the client pie in the sky, 99.9% accuracy, 1-hour TAT at a real bargain price.  Might take the hospital quite a while to discover you should *love the one you're with*. 


Some of us have had an experience with deregulation of public utilities in our areas.  A small natural gas provider offers cheap rates on gas, using the big company's transmission system.  You sign up, then within a month or two the little company *discovers* it can't afford to sell the gas at those rates and has to raise its prices.  Sounded like a good deal at the time, but getting un-signed up and back with the company you never should have dropped is a real hassle. 


Not unlike what happens when a hospital gets courted by a new MTSO and finds that the price is nice but the quality stinks, because it is either bad VR, or offshore outsourced.  Have you ever noticed that a client hospital gets super picky about QA issues that never were a problem before?  This is how they justify breaking a contract before it's up, to go with the cheaper company. 


On the other hand
They hope that we're all sheepish enough to make nice with them until they get the accounts transitioned over, so even if they may not care if we stay or if we go, they're pompously (but probably accurately) assuming enough will stay to make the transition smooth FOR THE CLIENT.

Glad I'm not one that will be helping out in this regard.

I figured one good turn deserves another and walked on MDI-MD immediately.

I hope this has 'FAIL' stamped all over it.

Enjoy your $16 mil, D...I hope you're sent on a slow boat to India to spend it.


Hold my hand??? sm
How about returning my calls instead of hiding behind the answering machine!! How about answering one of my dozen emails!! Give it up Lee. You're just making the obvious more obvious.
Yep!! I have experienced that first hand.
On more than one occasion, the company I worked for knew that I had worked 22 days in a row without a day off. They were so back logged and desperate that their response to me (CEO's response) was so, I've worked 24.
Right hand does not know what the left is doing!!
nm
You obviously have your hand in AAMT...sm
or HIS or you wouldn't post ignorant stuff like this. If you don't have anything supportive to say, don't say anything at all.
Aren't we all. Why do you think someone should just hand
9
They sold off what they have. They might have more on hand, but I think that sm
once it's gone, it's gone.


So, no they do not provide equipment. They sold what they had for dirt cheap. Some accounts need it, some don't. If they have it, they will sell it to you very cheap, if they don't you have to find your own.

Okay, now calm down, it's okay. I see a hand too sm
when I have the message open, then scroll down to see the list, it is pointing to the one I have open. Do they have rooms with a view there?
The Mysterious Hand
Oh thank goodness someone else sees it.  I have never noticed this before, and I have been coming on this forum for months now.  Yes, there is a window view, and we only have to wear the straight jackets in the afternoon to give the staff a break
Gotta hand it to ya
:)
No your hand is up, because apparently
you think it's normal for somebody not to be able to spell the name of the company they work for. Sorry, my hand is down because I agree that's a little weird. Sorry if that offends, people, I just think it's strange.


Raise your hand... SM
...if you work for Acusis and your pay was cut during today's conference call.
Me to, I sit there with 1 hand on the mouse and the other on the
keyboard, reading along. When a correction is necessary, I put the cursor in that spot and make the correction and read on.
I never use shortcuts and I cannot imagine that this would speed me up.
Second hand information s/m
My DIL works for them  and  has for some years.  She seems pretty happy, says as long as you do what you're suppose to do no problems.  She said she very rarely runs out of work.  I've never worked for them myself.
A bird in the hand..... nm
s
My feeling exactly. I can count on 1 hand

the number of times I haven't helped out when they have gotten backlogged, usually without being asked with never a thank you, but an e-mail or phone call asking me to do extra the next day and then the next.   I've always pulled my share and then some.  I don't care about a gift or even a card, but if I do my 40 hours/committed line that should be enough.   They aren't paying me when there isn't any work.  


Ultimately it comes down to they don't care if I'm sick or I have a life or not, they just want the lines done.  They didn't used to be that way, or at least they would offer incentives, which they rarely do now.   I can't stand threats about losing accounts.  If isn't my fault if they lose it.   If another MT is not doing her share don't ask me to pick up the slack. 


Please don't post what you have no first-hand knowledge of. sm
It just makes it difficult to sort through what is true and what is not.
ooops, my expander got out of hand..lol - nm
nm
Until money is in hand, yes, we have been stiffed.
x
I'm not the one needing my hand held, now am I?
NM