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EXText new account

Posted By: anom on 2008-11-26
In Reply to: KS ER account - Sandi

I loved that account but was told that the hospital did not need as many MTs as they originally thought. Upset because I loved the account. I have wanted an EXText ER account for so long, frustrating. Isn't there only 3 MTs working on it now? I thought it was overflow..


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KS ExText account I was on...sm

did count headers and footers, you could go to a demographics box to look at your count for the day and the week, etc.  I thought it was a really fat line count!  But it's a backup account for me, so haven't been on it since I trained. 


That was my first ExText account and frankly I thought it was pretty easy compared to some of the other platforms ... my production on it was great!  Good luck to you.


Are you on an ExText account or using the other software? Thx. nm
s
That's not how I got 2 accounts. They had ExText and we bid on the account. sm
They had had it for 3 or 4 years prior to that. Dictaphone had nothing to do with it.
Not the OP, but some of us are losing our ExText account and
s
If this is a dictaphone Extext account....
I think it has to be a USB port in the BACK of the computer, and it has to be the certain pedal with a phone jack end that plugs in to the special dictaphone little square box...

I hope that helps
Amphion use ExText or does it depend on the account?
Thanks. 
Add Keystrokes to the list. I have an account with ExText. nm
nm
Anyone with Probity recently on their new ExText account?
s
Thanks! Yes, the account is ExText, so we would be on the same account. sm

They are still hiring if you change your mind. 


Also, I am working part-time for Encompass.  The account I am on also uses ExText, and I would not hestitate to recommend Encompass to anyon either.  I feel fortunate to have found 2 great companies.


If you want IC work, I am also still working on a limited basis for CardioScribes.  It is just cardiology transcription and the work is easy.  Their platform is Wordscript, which is a Word-based platform, VERY easy to use.  However, I really prefer employee status now, plus with the above 2 jobs, I will be making about 1 cent more per line plus having benefits and my taxes taken out.


If you go somewhere else, or if you decide to stay where you are, good luck! 


9cpl and 11 cpl for weekends. Use ExText. My ExText version wasn't compatible with theirs
,
That account in Texas was not a MQ account. They did not use DQS on that account until KS started.
They are moving 3 other accounts to DQS between now and January 1st. I asked. The MQ accounts they have gotten in the past did not go to DQS. I followed my old account, which is how I know, and it was Meditech. The account is still run by KS and is a big account too.
Repeatedly told another new account would come soon, but it never did. In fact, our slow account is.
everyone else's backup account. What a disorganized mess.
Then when we MT's are **thrown on** an account because of lack of work on our account

What is so hard to understand about that? 


Then we have that account info filed away in a folder in our Outlook Express by name of account and can look at past emails sent out regarding that account.  Not fun to be tossed on an account that you have never seen NOR ever received an email on.  Sounds like business to me. 


You are wrong about the account. KS dumped the account for several reasons. sm
It happened quickly and was unexpected but it was really for the best. Keystrokes does not string people along or lie to you. After being with MQ for too long, I am happy there, although it is not for everyone.

I really would give them a call as the other poster suggested. That whole situation was a nightmare for everyone including management but the account pulled a fast one on them.

I have the facts on this because I have a good friend at the hospital and what she told me matched what my manager did.

I know that they are trying to give more when so many companies are giving less and taking away more.
My account has lots of work..ask for another account/nm
**
The account I am on only requires 1200 lpd. Maybe it is that particular account. Ask them if they
have a lower one. Doesn't hurt to ask. I do anywhere between 1200 and 1800 lpd. Sometimes it feels impossible to do 1200, sometimes the 1800 is quick. Depends on the doctors and the day for me. I do average 15,000 per pay period though, which is 1500 a day. Not impossible by any means, and I never go over 40 hours a week. Most weeks, I am closer to 35 hours with lunch breaks and life.
I think it depends on the account. I have one account that pays sm
$2.25 for specials and one that pays $3.50. I was on one previously that did not pay them different at all, but they were all short and mostly PICC line placements.

I worked for a hospital that went to KS and they were not charging extra for the specials. I know what they charged per report, and there was no way they were getting rich on the difference after taxes and all that. I was suprised. I was in on the bid review and the average to charge was between $1.75 and $2.75 per report or 0.13 and 0.15 per line. There were 15 companies that bid on the account, and all were within those ranges.

I went to KS about 6 months after the hospital outsourced to them. When we were displaced, I accepted a different job in the hospital and hated it.
That is not true. It varies from account to account. I have
several internet accounts and on some you do have to input the patient information.
I know the account. It is "hybrid" account that is a version of sm
Meditech that is a cross between Meditech Magic and Client, more like Client than Magic. I have been on it since October now do 1500 lines a day; it took me a week to get up to speed but they really helped me. I only know which one because my lead told me that they are adding 10 people to it because KS is getting the whole thing now, only doing 1/2 before this. I love working for Keystrokes :)
Account wen to speech from almost the beginning of the account --
Don't like ExSpeech at all.  Very bulky and cumbersome.  Much better editing programs.  I prefer to straight transcribe on ExText.  Pay drops horrendously.  But wave of the future for MT's.
The account I am on is internet only. I think it depends on the account. nm
nm
My main account must have been an overflow account. We would
go several many days of the month where we could not pull work, so we all had to go to secondary accounts and there are very few accounts that could absorb the extra people. 
Our account is an acute care account
We are low on work too and have been for almost 2 months.  We know what is happening to our work though as our supervisor admitted that the work is going overseas.  Even though we have 24-hour TAT and we are transcribing reports as they are dictated, they still insist that the work dictated after 7 p.m. has to be sent to the offshore service.  It makes no sense to me as we have coverage starting from 6 a.m. and throughout the day.  I think it all comes down to bottom line and it doesn't matter if we have work or not because it's cheaper to send it overseas. 
but hoping from account to account
without learning the accounts I am on will not help my line count, or help me.  I need consistency in my work.  I was told one thing, and am getting something totally diffrent.  I know most jobs will be slow, but I was told one thing and now have to do something else.  There is no work on a daily basis.  I am a newbie to this field. I have a chance to work somewhere else stable.  Sadly,  I have to take my chances else where.
Maybe it differs from account to account
It seemed to me that I was getting my lines quicker on the new system.  But that is just my opinion.  I am sure that it differs from account to account. 
Yes, jumped from account to account
Constantly rude office staff (especially payroll who often made mistakes).  Poor technical assistance.  Poor support on accounts.  Very slow to reply to problems.  Like to lay the blame for problems on an account with the MT instead of poor training and support by the office. 
Yes that was the account I was on and it was GREAT account...sm
So if they are going to mess several things up: 1) Pay for their employees, 2) Losing a big account like that one, 3) Hiring supervisors that just wanted to chit-chat and lose production then I would think that is NOT a company to go for. But I had to learn it the hard way - having my payday be weeks late during Christmastime. But I gave them the benefit of the doubt for 2 more paydays - they were late also....
The account I was on was ALL ESL. They were paying me 9 cpl, but the account was so bad, I
never made any money.
When you get switched from account to account
it makes it very difficult to attain their 12,000 line requirement. If you don't make your line counts, you get moved to part time and lose your benefits. If you are already part time, you get your line rate docked. In order to prevent this from happening, I used to have to work more than 40 hours a week. It seems that this is their goal...to keep everyone from having benefits...instead, they are losing their MTs. I was staying at OSi for only 1 reason and she seems to have fallen off the face of the earth. I am most definitely looking elsewhere. I'm gettin while the gettin's good!
What account or type of account are you on? nm

OT is based on account. One account may
run dry, but another is overflowing. OT is requested for that specific account probably for hte MTs covering that account as they are the ones familiar with it.
For each account is a different set of account specifics.
I left WMX due to consistent lack of work despite 3 accounts.  My current company gives a primary and a secondary and there is enough work on one or the other to get my lines and then some.  Still 2 different sets of account specifics, but only 2.  Someone posted they had 15 accounts at WMX and were still out of work.  I didn't work for MQ, but sounds like the same situation at WMX. 
Does it have to be an account your manager has or any account? nm
,
EXText
I just wonder what companies use EXText as a transcription platform?  If you've worked on it, did you like it?  Is it  MT friendly?
EXText
If you are referring to Dictaphone EXTtext, it is basically transcribing in Word only it has it's own Expander (you cannot use SmartType and other Expanders with it.) It is user friendly and works quickly.

I used IT with EXText, too.
nm
OSi uses EXText...nm
oo
extext
Could you tell me about the EXtext? I have a chance to switch from Merit to that, what do you think about it? I really like Merit so I don't know what to do.
EXText
I have never used Merit, but I have heard from my team leader that the MTs who use it like it.  I was using EXText for the past 2 years and like it fine, very happy that Medware could get me started in 1 day and save all of my Expander file.
EXText
OSi uses it.
EXText
I have worked on Dictaphone's EXText platform for 5 years, for 2 different companies, and I love it.
ExText
OSI and Intellitype
ExText
What is the name of the company and do you still work for them? I am about ready to accept a job, but it seems like I do remember her saying something about ExText. If everything you are saying is true, I don't know if I should go to work for them. Now I'M IN A PANIC!! Plus, everything else about the job sounded too good to be true. So maybe that's because they use ExText? PLEASE REPLY as I need to get back to them soon.
ExText
I personally really like working with ExText.  No problems in about 2-1/2 years.  I don't know what your question, do they really take 30%, means but assuming you mean the ExText program, then my production is just as good with it as it has been with any other program.  Believe me I would notice if my production went south;  that happened with XX Company on DQS.  Very occasionally it seems to be a little slow loading jobs but the only time I ever have to really wait on it is if I have a couple of really short reports in a row, otherwise 2 jobs stay in my que all the time.  Good luck which ever way you decide to go.
ExText
I'm not the poster you were responding to, but IMHO ExText is not really better or worse than most other platforms I've worked on and that's been a bunch.  The exception it DQS.  At the time I worked on it DQS totally sucked but then I know there are people who say they love it.  I'm not exactly a computer whiz so I suppose different companies using ExText could probably make it function different ways.  My experience with ExText is the demos pop right in and you go directly from there to the typing screen, Ctr end ends the job and brings up the next demo screen and so on.  Couldn't be much more simple.
ExText

I really like ExText.  It is very user-friendly.  My line counts with TT are consistent with those from other companies I have worked for in the past that used a different platform.  I would suggest you contact the person that hired you regarding your concerns about ExText and let them explain the way it works, i.e., what you are paid for and what you are not paid for, and any other questions you may have. 


ExText rip off
I work in extext with breitner's and we dont get paid for headers/footers either.....  we look up referrals, etc. After I type a document, I click on tools, and chose word count and I keep track of my counts myself.  I get paid for the full body of the reports, but no heads/foots......  to me, 30% is BS.  How long have you worked with this company??? 
EXText rip off
I work for Breitner too. Do they take 25% off your total line count? I am still waiting for my first real 2 week paycheck to see what the reduction is. Only been there about 6 weeks now.
ExText
TransTech does .....so far no problems.
ExText
You say the ExText you use does not allow SmarType but has its own built in expander. Is it an Expander that you have to start from scratch? I, too, use ExText and would like to use SmarType in MS Word. I hate the built in expander for the simple reason you have to start from scratch. With SmarType, there were already a lot of words/phrases loaded and you just had to add to them. Plus my expander will not automatically back up a space, as in if you needed to put a period in. Is yours the same? PLEASE reply as I am considering buying SmarType for MS Word for $195.00, but I really don't have the money.
EXText
Does anybody know how to find out if a company uses a particular transcription platform?  I have been trained on Dictaphone EXText and would like to use it again.  How do I find the companies that use it????