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Serving Over 20,000 US Medical Transcriptionists

Focus Informatics - enough negative, want positive

Posted By: M Hughes on 2009-04-17
In Reply to:

Does anyone have anything GOOD to say about this company?  Please, I tend to look outside the box and would like to hear something positive on here. 




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Focus Informatics
I have worked for them for 8 months now and don't have any complaints.  My pay is on time.  Yes, the management and tech guys are out of India and are a little hard to understand, but no one has been rude to me.  If I have a question, I instant message them and get a quick response.  The one negative I would have to say is that I do a lot of editing instead of typing.  I would like some more standard reports to do.  I am only part-time, so I do not depend upon my salary to pay the bills.  That is my only drawback with them.  I did have my check deducted a few times when I went below 99.0%, but just this last pay, I was a little under 99.0% accuracy and I wasn't deducted.  They may have changed that policy
Focus Informatics
Does anyone work for Focus Informatics?  I was just wanting to know a little about the company.
Focus informatics

Can anyone tell me the pros and cons of Focus.  I thought I read a lot of negatives and problems with this company.  Anyone work for them?


Thanks!!



Focus Informatics
I have been working for FI for about 3 months and I have no complaints at all. The tech people and my supervisor are Indian and they have been very courteous and helpful. The training was a bit hard because it was rather difficult to understand the accents but they were very patient.

I love the work. It is a mixture of standard transcription and voice recognition editing. I think at first I ran out of work because they must have given me just one type of report until I got comfortable. Now that I do all types of reports there is always plenty of work.

So, thus far my experience has been a good one.
Focus Informatics

Can anybody give me some info on this company, the rates etc, heard the jobs are on escription platform. Thank you


Focus Informatics
If you do an archive search, you'll find my message regarding them. Yeah, they were a little lacksidasical with me. For reasons stated in that earlier message, I wouldn't rely on them for my sole income.--CTT
Focus Informatics

Focus Informatics.  Just accepted at PT Editor/Transcriptionist position with the company.  I do not know much about them by reading different blogs, so I was hoping someone could give me some feedback on how they are and if I made the right decision in acceptin a job position.  I have been transcribing medical records for 7+ years now.  Worked all of those years with a local based company here in S.C.  Looking to supplement my current work load as it is just not enough...any info on Focus Informations would be greatly appreciated


They purchased Focus Informatics.
Focus is Indian-owned and based in Woburn, MA just down the highway from Dictaphone. I was told the match was for labor and not particularly software save for the fact that Focus was and maybe still is an Escription provider as well when purchased and certainly gave Dictaphone the opportunity to get a look at that software as a vendor!
Any Focus Informatics employees out there?
I just started last night and I have a question about the platform. Does it take a long time for you to download jobs and also for F8 to open the audit software? I am wondering if it is my computer or the platform. I am not going to get a lot of editing done with how slow the program is. Thanks!
Any info on Focus Informatics would be appreciated... Thank you! nm
xx
Company Focus Informatics, Inc. Anyone working there please let me know how it is. nm
:
Focus Informatics QC/Editor, any info on what this entails??? thanks.
nm
Not all positive but not all negative..
At least I stayed busy with them and not sittling idly waiting for work like now.
Any opinions on QMedEt, positive or negative?--nm
xx
With all the negative posts in response to a positive post, I am

surprised that anyone posts anything here. 


I do not work for Keystrokes but I like to see what is out there, and the benefits they are offered, if coupled with a decent line rate and steady work load, are better than most I have seen.


Gone are the days of fully-paid pension plans.  Gone are the days of three weeks' vacation.  Employers cannot afford these, and not just in transcription.


If you aren't interested or do not like something, just ignore the post.  You obviously were interested or you would not have read it.


Can't we cut back on the nasty posts on this board?  If it does not concern you, don't criticize. 


If you are not looking for a new position, don't gripe about ones that are being offered.  If you are looking and a company's line rates, benefits or perks don't meet your personal requirements, why cut that company down?  Just move on and good luck finding what you are looking for. 


I agree with the poster about being mad at the entire industry, but I still love my career choice.  It has been a good fit for me and has allowed me to live a nice lifestyle. 


If I wasn't happy, I'd move on to another career. 


The thing to remember about this board is that there are more negative people than positive that pos
The reason is that a lot of MT's have had bad experiences EVERYWHERE they go, if you know what I mean. They then bash the most recent company over and over again.

The same few people seem to have worked everywhere and have something bad to say about every company.

Take everything with a grain of salt on here. It is a gossip board.

The only ones to believe the negativity about are those that do not pay or bounce their payroll checks.

The rest? Well, most are decent companies that might not be a good fit for everyone. There is not much difference between all the bigger ones except whether they send work offshore or not. Otherwise, rates are similar, benefits are similar, work load is similar.
Has anyone had a positive experience with Focus Infomatics?
{{{
Acetera used to be Focus and there are many negative posts here
s
Try to be less negative? There is only negative here. It is a depressing way to start the day but
nm
Focus, focus, focus on your work. It's amazing what you can do! nm
x
Well-I don't have anything positive
to say about my experience so I guess I will shut up!!
Positive for me
n/m
At least something positive
came out of this! :)
Not positive, but I think . . . sm
the poster was referring to $1000/mo. since that was the original amount in question.
Mostly positive
It is very different from medical transcription and the pay is low and first payment is delayed, *but* if you want to learn something different and are willing to deal with the learning curve, it is OK. I like the break from medical and the challenge...

I would *not*, however, put all of my eggs (or even most of them) in this basket. Unless/until you are proficient in this type of transcription, you'll probably starve.
And even if positive

Even if you give a positive response to anything someone along the line will knock you down for whatever it is worth.  Sometimes it just not worth it.  Read the comments I guess for whatever they are worth.


Does anyone have anything positive to say about.....sm
Softscript?  I would like to know what makes them an undesireable company to work for as everything sounds okay to me.  Is it their pay?  What is it?  TIA
Be a little more positive.

I too wish this site can be more positive.  I mean, I understand we all need to vent sometimes, but get a grip!!!  There are pluses and minuses to every profession.  If you really can't stand doing this, consider finding a new job or starting a new career.  There are still transcriptionists who like doing this type of work.  For those of you who are so unhappy with your job, are you going you reject your paychecks when you receive it?


Positive
My daughter worked for them for a couple of years and for the most part, she was happy there. They are (as many companies now are) sticklers about your scheduled hours but that isn't such a bad thing. She never ran out of work and had support from the company when she needed (okay until she needed time off and they said no they couldn't spare her and that's why she left)

Would you mind emailing me?
No negative sm
So......okay.  Send her to Andrews, she may as well get a decent education for her money.
Why is everyone so negative?
Life is too short to complain. Just pray about it and it will all work out the way it is supposed to. 
negative
is anyone ever positive on this board. you have to draw your own conclusions. you have to look out for number one, yourself.
Negative
Read the contract carefully - you are responsible for covering your agreed upon shift if for any reason you can't work it yourself.

They really just seem to be contracting out the work to other businesses, which is OK I guess, but not very practical for the individual IC.

They may have changed the contract, but when I questioned this and a couple of other items, that's when communication ground to a stop.
not just that she said something negative - sm
they have to prove the content has cost them. and we do have a right to voice our opinion no matter what. like it or not.
So? Is being positive a bad thing?
Maybe this person is the first person to say "can I help?"

Maybe she came from a company where she had the worst account, and now has the best account imaginable (It happened to me--I adore my account at Transcend!)

Maybe she communicates with QA rather than having a "they're out to get me" attitude.

Maybe she is concerned about building rather than destroying.

Maybe she's just one of those people who makes the best out of any given situation.

If I were in management, someone like that would definitely be among my favorites.

I can probably say that, without a doubt, you'd not be on my "favorites" list, without ever having met you.
Spheris positive
I have been there a little over a month, and so far, I absolutely love it.  I had 6 years with MQ and not many of them happy.  Hoping this is my new "home".
Positive Spheris
Have been with EDIX/Spheris for five years and still happy! It is not perfect but have a great supervisor, earning good money and my hours are what I want! Guess we are all looking for something different in companies. Can email me if you like.
Positive for me and I agree...
it depends on the supervisor/account. Was a lot of tension for ME for a while, but since new super, been very, very positive.
I had a positive experience
I agree totally with cjs. I had other reasons for quitting them recently.
I have positive experience's with OSi
I have been with OSi for probably 6-7 years. Lord, I am so busy I can't remember.I get paid very very well for my position. I to have rose from the ranks and it did not take long because my goal was to be a superviser. I have never been a manager before so I learn as go but I am enjoying everything about it - to feel that I I am being looked up to and that I can set an example and teach something. It is a goal I have come up with some good ideas that were not in place before. All companies have journies they must take so we may never have perfection so we will hope for the best. I do love working with the new girls who are the future but we still appreciate our older and middle aged women who are strong and perform excellent work. Just so you know that you are not forgotten. Promotions are for everyone , not just the newbies, but is gives them an extra step and helps them be strong for the future. It makes them thrilled that they have been promoted.
One positive - pay on time. sm
Pay is low. I was given work load that stretched my day into 15 hours and low $$$. Burned out and exhausted by the time I stopped working there. Owner is famous for making lots of promises and not following through, and her martyr routines once you notice how hard it is to make lines. They constantly call and IM for things a clerk should be doing. I have heard since I left that she gives some of her work to Indians.
Regarding positive feedback
As company policy, DSG's QA staff never send MTs feedback. All feedback comes from management. There is no such thing as positive feedback. You will get some form of QA information on rare occasions, never a job well done, and often contradictory to previous memos or e-mails or even other direct feedback. The only way to get any response is to pick up the phone, don't rely on e-mails, and call the highest level of management.
Positive feedback???
At DSG you get no direct feedback from the QA people. You only ever get feedback from management. I never once had a good job or any sort of positive feedback. All I ever had was specific information about account specs, and these change with the wind. On some accounts, the spec changes are so often it's hard to keep track of what's going on. Also, the feedback is very rare, or you can be told about something that you have being doing for months that now is wrong.
Positive thinking

I am a positive person everywhere in my life, except when it comes to talking about my job and this industry.  Most of the people in this industry that I am surrounded by are the same way. 


Minnieha, maybe you can share with us the name of the company you work for that is more positive than negative?  I have been searching for a good fit for the last 2 years and each employer is worse than the last.  Thanks for the info. 


Michele


I can only say positive things
about Chronicle Transcripts. If you are considering a position with this company,I would certainly not hesitate.
nothing positive to offer
being a former employee who also went through the same things you see here.
So far EVERY message is very positive
So far so good.
IC is only in Canda now....I am almost positive.

I am employed part time flex, and am required to produce 2,000 lines per week.  I have given my PS a schedule, but lately with all the bonuses being offered I have been all over the place with my hours.  She does not complain as my accounts are out of TAT. 


I will qualify for the  quarterly bonus so long as I transcribe my 2000 lines per week, and the hours worked do not matter. 


My PS is great.  I do not get much complaint if I am not working my schedule to a tee, as I am flex.  She knows she can count on me if the work falls behind.


Also, there is no maximum lines per week you can type.  I tend to transcribe 6000 per week,  but like the PT flex status.


Hope this helps.


Yes, positive is powerful!!
I agree, great for you! and great for Diskriter. For some reason, it is so easy to ditch these companies here, it should be just as easy to speak positive about them when the occasion arises (without so many assumptions). So many people out there are looking for a good company to work for, I see posts on here all the time for references to a good company, but not many positive answers. I think it is great to hear something good about a company and VERY encouraging!!

Thank you very much for your post and I did not ASSUME anything negative about it. Diskriter has posts on her all the time. What a kind way to say thank you to them as well, by speaking good of them to others!

God Bless You all and may the New Year bring many positive postings to this site and positive thoughts to those who are reading!!
MBS - on a positive note. sm
I have worked with ******* for almost a year. She has always been pleasant, responsive, and pays on time - has actually overpaid me once.
My experience very positive
Just started but first paycheck on time and correct, management very responsive in general, and at this point I have no real complaints.

BTW: If my emails for support were ignored - or not responded to - on a regular basis, I *would* call them and advise this was a problem. You are certain to get a better response calling and speaking to a staff member than just venting about it on a board that can't address the issue(s).