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Serving Over 20,000 US Medical Transcriptionists

For any Keystrokes MTs on Docuscribe

Posted By: account on 2008-09-08
In Reply to:

How do you feel about the Docuscribe account now that you have had a chance to work on it a while?  I read there were lots of ESLs, but how is the work load and have you gotten into a rhythm with it? Thanks.




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Does Keystrokes use Docuscribe? How are they to work for?


I am tired of geting burned by some of the companies that advertise here.  I want a job that has a lot of work, does not outsource and have good accounts. 


My resume is looking worse and worse because I appear to be job hopping.  I want to find a good company where I settle in, work hard and retire in 7 or 8 years. 


I worked for MQ for 11 years and loved DocQscribe.  I just saw an ad from Keystrokes that they use it and want to know if they are as good as they seem to work for. 


This is so confusing.  Most of the companies either run out of work, send work to India or conveniently forget to pay for work done.  Help!  I need a good company!


Keystrokes Docuscribe Account
Did anyone out there get hired a few weeks ago by KS for a new account that is on the Docuscribe platform (the same one that MQ uses)?  If so, how do you like that platform and how is the account?  I am very curious about this because it stated in the ad that they will be putting a lot of new accounts on that platform in the coming year.  Please share your experience thus far.  Thanks a bunch.
Keystrokes New Docuscribe Account
I asked this question last week and would like to check regarding if transcriptionists who were hired for this account feel any better about it yet?  Last week there were a lot of negative posts stating too many ESL dictators that were very difficult and they were not able to produce a good line count.  Has it improved any for you?  Also, how do you like the Docuscribe platform?
DocUscribe...

platform Medquist uses that we all know and love.


DocuScribe
Anyone know how this platform is?
Docuscribe....sm
That account is full of horrible ESLs.  I like Docuscribe, but the ESLs, I would say, make up about 60% of the account.  It is awful, I won't deal with this much longer.  Changes to account day in and day out sometimes 3 times a day...Can't get production going, always something changing....but what can one expect considering where the hospital is located. I am so disappointed.
Docuscribe
I work there and love it. My account just went to Docuscribe and I love it. My production has jumped a good bit. I have plenty of work just about all the time and they leave me alone, pay me on time, etc.
KS regarding Docuscribe
Is KS still looking for people to work on the big account they started a while back?  I know it was utilizing Docuscribe and I was hired for it but because of the great amount of ESL dictators, I decided not to stay with them.  I really didn't mind the Docuscribe though, and can't figure out why they would require experienc on Docuscribe.  I didn't think the platform was difficult to learn at all.
Would love to be on Docuscribe at KS
love to be on it again..it beats Meditech any day!
I went from Docuscribe to Extext. It only took about
a week or so to get up the required line count; but I had to put all my short cuts in over again, so that slowed me down somewhat. All in all its not a bad program.
DSG out of Atlanta uses Docuscribe. nm
nm
They are saving a fortune on Docuscribe (sm)
Since switching most of us have taken a deep dip in wages. A little perk to keep morale up wouldn't hurt.
Anything out there part time DocuScribe except MQ? n/m
x
They are the ones calling it Medquist Docuscribe, not me. nm

Bayscribe versus DocuScribe. Which is better?
I've used both but wondering which people generally prefer.  Me?  I'd have to say DocuScribe is more user-friendly to me.  Ideas?
I just started on the new account with DocuScribe. It is the same as MQ. sm
I worked for MQ for a long time. When they got this new account, they asked if I was interested in changing accounts because I had the experience with the platform. It is the same one exactly. The difference is that KS has a lot of work and we are not pooled. They have taken on a lot of MQ accounts in the past few months. I think that they have a great reputation with their accounts and in general and that the fact that they do not send work offshore is very important to hospitals. It is to me :)
No. We use DocuScribe and have no intentions of selling to MQ. sm
They have a separate department for technology, used to be Lanier, and they keep it separate. It is the same as using WebChartMD or EmDat. We pay what we use.
I know of Meditech, DocuScribe, TA+ and ExText for HIM and sm
Radnet, Meditech, HBO Star and Misis for radiology.

All of those are compatible with Shorthand.
Does/Did MedQ use Docuscribe program?
I quit the big Q several years ago and can't remember what program I used.  (Old age memory problems, LOL).  Does anyone know if they do or did use Docuscribe?  TIA.
Does Smart Type work with Docuscribe? sm
entertaining an offer and need to know about this.  Thank you.
I work on Docuscribe (not MQ) and have also worked on Chartscript in the past. My line counts went
down significantly when I went to the DQS platform.  Don't know if it is being manipulated or not, just simply stating the facts as I have seen them.
Did Keystrokes sell to Transcend? I thought Keystrokes was buying up companies sm
but I heard from another service owner that they sold out to Transcend. Anyone know if that happened?
keystrokes ad..can someone tell keystrokes their banner ad needs a hyphen...quality-minded
nm
Did Keystrokes sell to Transcend? I thought Keystrokes was buying sm

small companies but another service owner told me that she heard that Keystrokes sold to Transcend.  Is this true? 


I posted this down below but meant to post it as a new thread.  Before I apply with them, I would like to know as I left Transcend a few months ago and do NOT want to get back into that mess.


Not only that, but I would MUCH rather work for Keystrokes than Spheris as Keystrokes doesn't

Only Keystrokes. Worked at MQ until I came to Keystrokes. Started at sm
Keystrokes PT, liked what I saw and experienced, gave notice to MQ and went FT. Have not look back since. I had previously worked at 2 hospitals, for MDI, Transcend and MRC until bought by MQ. I plan on retiring here as long as they stay as they are.
No, Not with Keystrokes, visiting friend and using her pc, she got job with Keystrokes
I forgot to change the Name. I do not think Keystrokes is hiring anymore now. Would like some info about Diskriter though.
Ditto, Keystrokes is a wonderful company with wonderful people! I love working for Keystrokes!
I am just not making enough money.  They are a great company though, just ask for a back up account.
Been with Keystrokes staying with Keystrokes

I was there for the promises and guess what Keystrokes is making good on those promises. 


I get vacation time, 401K, and even AFLAC.  My pay is great, always on time as well as accurate. 


I have my main account and have been given back up accounts for which I have been fully trained and am comfortable typing on.  I have great leads, great tech support and plenty of work.


Am I biased???  Yes I am biased.  I am grateful everyday that I was given the opportunity to work for Keystrokes and their team.  I am grateful that my company's owner is a fellow Transcriptionist that goes home at the end of the day and works like the rest of us so she knows what a hard job I have and I know that she is working to make things better for me because unlike other companies I have worked for she understands what it is I do.


Please accept my apologies that you were unhappy with Keystrokes and chose to move on before all of the promises came to fruition but don't begrudge those of us that stayed loyal and are now reaping the benefits of a GREAT COMPANY WITH GREAT BENEFITS, LOTS OF WORK AND THE KNOWLEDGE THAT THERE ARE MANY MORE GREAT THINGS TO COME!


I just want to say Thank you Lee, Jeff, Becky, Karyn, Martha, Annette, Paul and everybody else in the office for all that you do.


Keystrokes does not go by keystrokes, we go by lines. sm
1200 lines per day comes out to 150 lines per hour. Most transcriptionists are able to do 200-250 lines per hour, so this is not unrealistic, nor is it unreasonable. The hospital that I used to work at prior to coming to Keystrokes had a minimum of 185 lines per hour. The service I worked for prior to Keystrokes had a minimum of 200 lines per hour.
Keystrokes?
n
Keystrokes

I was hired by Keystrokes for clinic work back at the first of June, worked 1 week, and then the account was lost--no real explanation for the reason.  I've been trying unsuccessfully to find out when or if I'll be put on another account since then (over a month now).  Has anyone else had this experience? 


I went with Keystrokes because of the mostly positive comments from this board and others.  I don't want to badmouth anyone, but these actions seem to uncharacteristic of them, and the lack of communication is really taking its toll on me--why wouldn't they let me know something?!! I understand most of their accounts are radiology, and there may be problems placing me on another clinic account, but I need to know something! 


Thanks for any insight--


 


Keystrokes
There has been NO response to emails or calls. Left messages, but no response. Finally gave up. May or may not hear from them again....only time will tell.
How many keystrokes did
 you average in an 8-hour day?? I was told I have to do a minumum of 60,000. I've never been paid by the keystroke before. Don't know if I want to be, either...
Keystrokes....sm
You have too much work because the people you hire never get to start working for you...never hear back from anyone after hiring!
Keystrokes - sm
I was not hired by Becky or Karen but by Lee herself...and I have also called and emailed numerous times with no response. Apparently this is the NEW hiring procedure..and I KNOW I was hired, have copies of all my paperwork that I faxed in, and I have programs on my PC. How do you explain that one?
Keystrokes ...sm
Been there, did that...nada, zip, zero, zilch...guess I should take the hint, huh?
Keystrokes
That is what Lee is best at....promises that never materialize. Becky is great....it's everyone else that stinks.
RE: Keystrokes
I AGREE WITH YOU KEYSTROKES QA...
Keystrokes
Been there, done that also. No thanks. You become nasty when you're treated that way.

Keystrokes
Vacation. Is that the excuse they're using? Do you actually know this person who is on vacation or do you just believe what you're told? Right, teamwork. You haven't got a clue.
Keystrokes here for me!
x
Keystrokes for me too! nm
x
Keystrokes
My advise is don't quit your job until you actually START working for them....you may not hear from them again and be out of a job....happened to me, and this is not a lie. I was hired, gave notice at my job, left, and never heard from Keystrokes again. Had to find another job. So, before you celebrate your good fortune...be verrrry, verrry careful.
Keystrokes - sm
I am not the same poster as above, and my experience with Keystrokes was getting hired, quiting my job, getting the programs put on my PC and NEVER hearing back from them again. DO NOT quit your present job if you take one with them until you are up and running and are SURE you have a job and like it. The negative posts you read were all from different people with basically the same BAD experiences with this company. History repeats itself.
To Kim from Keystrokes

Hi Kim,


I understand your frustration with all the negative heckling that goes on on this board and your need to want to clarify who you are with your real name.  BUT, I seriously would not post your telephone number, just to justify who you are to a bunch of strangers calling you Lee.  It is way to easy for anyone to locate somebody with a phone number these days, 411.com, google, etc.  You just do not know who surfs ANY site on the net these days and that is a safety risk. 


Case in point, my dear niece is trying to adopt and posted her number & area on an adoption board of all places, for anyone to call with info on a certain agency....it took the police who caught the creep who had stalked her, first by phone, then in person, to figure out where he got the info.  He told them that he just wanted to "help these poor women to be able to conceive the baby they wanted" take that any way you want but believe me, from the calls she got, it was purely sick.


Just an FYI about safety on the internet. Not worth your own to justify to a bunch of hecklers.


Keystrokes
It's getting hired the first time that's the trick....
Keystrokes
will allow you to do this.  You can quit for the day after you meet your quota.
BTW, they log all your keystrokes too...
and have some castor oil too cuz you're full of crap.
Keystrokes
Looking for any info on Keystrokes?   Thanks!!!!
Keystrokes...
Just wanted to let MTs know about a really great company - Keystrokes. I had decided not to accept a position with them and am staying with MQ, but recently received a very nice email from the president of KS, Lee. I think it is a very refreshing and neat thing when the president of a company emails an MT personally - it tells me a lot about this company. They are truly one of the good guys in the MT world - and I would highly recommend them to anyone who feels like a number or not appreciated at your current company. If things do not work out for me at MQ next year - I know where I'll be going.

Just wanted to let you guys know there really ARE decent companies out there who appreciate their employees even in this day and age - and a big thumbs up to Lee at Keystrokes for taking the time out of her very busy day to write me.

This company is really becoming a force to be reckoned with and I just wanted to give them a big pat on the back! :)