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Serving Over 20,000 US Medical Transcriptionists

Friend of mine cleared out pool for incentive - never got it

Posted By: Cort is crooked on 2005-10-08
In Reply to: I'd stay away... - sm

and now theyve bounced her fourth or fifth check. She's been gone for months and they're STILL messing with her


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I am asking actually for a friend of mine
who has also received responses, tested, and the sound file was horrible.  I certainly remember testing myself personally and the sound file was horrible, but she's asking my friend to spend money on different programs, which I think is wrong.  I only saw one old post from 2007 where she did not pay after a few weeks of this MT performing services.  I personally felt she was sending me too many different e-mails to respond to as she is doing to my friend right now.  I just don't want people to be taken advantage of, as her last company name she was going under was called Digital Transcription Services, so why would she change her name, if not to hide from the ones she has not paid.  Just be very careful!
According to a friend of mine in management - sm
A potential employer can ask questions, such as - Would you hire this person back?

K
This happened to a friend of mine -
She still does not know the reason 3 years later. I think it is way too easy to dismiss someone these days with an e-mail and not return their calls because you have caller ID and see they are calling rather than just tell them the real reason. If it is because they do poor quality work or whatever I think at least being told that is better than nothing at all. Just plain rude to leave someone hanging if you ask me!
A friend of mine works there...(sm)

the pay rate sounded a little on the low side to me (I'm thinking around 7 cents, 65 cpl), but she really didn't have a whole lot of experience when she started, either.  (We had worked together for about a year and I trained her as a new graduate before we both quit the company we were with.)  She really likes working for them; it seems like their trainers/QA people are really decent folks who give pretty good and fair feedback, which is something she really likes.


I do know they have benefits for both FT and PT people, which is pretty rare these days.


A good friend of mine
who has been an MT for 30+ years had to quit Trans Tech because she was not making enough to pay her mortgage.
A friend of mine worked there

One of the accounts they have came from a hospital I worked for here in Ohio.  A good friend of mine went to work there when they outsourced the radiology side.  She got an e-mail out of blue with them stating they no longer needed her services. They did this to ALL of the 2nd and 3rd shift MTs.  The reason she wants YOUR line rates is so she can the very least she has to pay.  If she has this information up front, then she will not contact the MTs with higher line rates.  They used to only pay 9 cents per line radiology and 8 cents per line acute care.  They have also changed the way they post jobs as they used to post the amount of line rates for each specialty.  Horrible Company!!


A friend of mine works for them
She's on a radiology account and the last I heard she loves it. Always plenty of work, pay always on time and accurate, and nice people.

Hope that helps.
Thanks ... I was thinking of a friend of mine who is unhappy sm

with her current job, doing radiology transcription at a local hospital.  I was going to suggest she send her resumes to some of the national companies, but did not know which companies out there had radiology accounts.  If Keystrokes is the best, then I'll suggest that to her.  Thanks for the tip.  :-)


As for me, I've been doing acute care since Moses was a baby, but doubt I could pass any kind of radiology test. 


A friend of mine worked there over 9 years
She loved it, but lost her benefits for some reason and is moving on to a different profession completely. She wants to get out of the house, after 17 years of transcribing. She did go to NJ to train, but that was way back then. They treated her like royalty while she was there though.
Friend of mine applied and she has not heard yet either - sm
It is legit as far as i know. It is an SBC global job, and they are known for hiring at-home people.
I work there, and a friend of mine just started. It took RO
about a week for her to hear back. Good luck! :-)
Two years ago, a friend of mine signed on with them.

Her big complaint was that there were so many ESLs that it was hard to make any money.  Another friend signed on with them  as well part-time and he had no complaints.  There is plenty of work.  They are very flexible.  I think they use a Dictaphone platform.  I did talk to the owner a couple of years ago and they offered me 8 cpl with a bonus weekend every month where I make 10 cpl, more depending on how much I produce.  Again, this was 2 years ago. 


A friend of mine worked for Spheris
and she said they really sc***ed her.
friend of mine worked in their office in Annapolis - sm
Two of her checks bounced. Owner flies off to India every other week to check on offices in India. His sales force is US, but 90% of work goes to India. Apparently the owner takes care of the India people and sales force first and foremost before he takes care of the US MTs and editors. This was a year ago - I don't know if things have changed/
A friend of mine has satellite and went to Precyse recently
nm
Same happened to friend of mine. Carol had pets.
x
A friend of mine very recently started working for them
I'll try to get ahold of her and see how it's going so far. She just started about a week or so ago.

If I hear anything, I'll let you know :-)
A friend of mine is a male and owns a transcription company. sm
He has no problem getting accounts and is quite wealthy from it. So, do not let your gender deter you!

His company is RX Transcription in Newtown Square, PA. Give him a call and maybe he can help you.
Okay, here is how a recruiter who is a friend of mine explained verbal tests to me.

Verbal tests are to give the recruiter a feel of what that MT knows off the top of their head.  Not all people get nervous at verbal tests but a good recruiter has the insight to know if a wrong answer or lack of an answer is from not knowing or is from just being nervous.  A verbal test is done just to get a feel for the the off the top knowledge of an MT plus you know that MT is taking it.  This recruiter is also an MT and having gone through so many tests the long hard way decided this was the lesser of the evils.  She did tell me though if she felt that MT knew their stuff and just could not respond because of nervousness that she noted that and just by a general conversation based on experience would not flunk someone like that.  Lenghty tests prove very little except that an MT has been working for companies that all have different ways of style and that she felt that was not right to an MT; as well having to take tests that are hours long after an MT has been working long hours is also not fair to the MT.  And my friend told me that in many cases there are MTs that literally have other MTs take their testing for them and you would not know it until that person starts the job.  It depends on the recruiter and their knowledge of the industry.  Each recruiter or company has their own way and usually they find the way that works best for them.  I personally find that many recruiters just have no knowledge of the industry (inside knowledge) and it annoys me that someone like that is allowed to even have the opportunity to interview and test me.  I can remember one with a company up north and their idea of punctuation was way too much.  It should not have been an issue unless it changed the meaning of the report but had they gone by the Book of Style they would not have added those 20 or so commas throughout the 4 reports that they had me transcribe.  I passed but when you have been in this industry for over 15 years and are being judged by someone that has not and who has not been in your MT dancing shoes then something about that just does not seem right.  Anyway I doubt there really is a best way to do anything, but if I had my choice, I would prefer the way that is the shortest. Time is precious and for the rates they pay nowadays those tests are just too lengthy to go through that for a whopping 7 cents a line.  No thank you.  I'll chance my nerves over all that. 


It has been a couple of years but I tried to work there and lasted 1 day and so did a friend of mine
The ESL were AWFUL.. It was all I got and I could not understand anything they said. They were out of California so had a real mixed bag of ESL but none of it was doable.  Things could have changed, who knows.
Mine pays both ways, hourly plus line incentive over certain amount.
x
A friend of mine works for a hospital that has hired a director from one of the hospitals in
Pittsburgh and she wondered if he outsourced a lot of work or what he did when he goes into a new hospital.  They have all at home employees now.  I believe it was Allegheny Hospital.
did she say in a pool or in a pool to be CONTACTED?
Are you talking about MxSecure?
Could be that you are in a work pool and...sm
...work filters through chronologically in order of TAT.

It's common for companies to put 2, 3 or 4 hospitals in one work pool. Sometimes these are under the same corporate umbrella. You might have 4 hospitals run by corporation ABC - they are in different locations geographically, but in the same pool.


Typing pool
Has anybody out there been in a typing pool and always running out of work?  I find it very frustrating when there is work in the pool and all of a sudden every MT is on line.  By the time you finish a report almost all of the work is gone and you are screwed and not making hardly anything.  Has anybody experienced this?  This month has been so slow it's ridiculous!!!!!!!!!!!!!!
hospital, no pool, just take what's there. nm
nm
no, usually you are in a pool; if they have many specialites....
you can end up on an account where you as the new guy get the ones nobody else wants to do; that happens; I've been there.
IC, 12 or 24 TAT, work from pool when I am available?
Is this actually offered anywhere? Some days I have plenty of spare time, some days I have none. I would like something to fill the gaps. Any suggestions?
OSi. How's the work pool s/m
The recruiter assured me plenty of work, but I have heard that is not the case.  Wanting to leave my current company, but can't if the $$$ isn't there. 
exactly. That's why I also mentioned POOL
/
That pool thing ?
Definitely not you.  Probably just the pool of We don't know what we are doing here, we need help but we can't get it through our skulls that we need to hire good MTs which would take the burden off every entity of our organization and then treat them well and pay them fairly so they will stay with us and never create this situation over and over again and time and time again of losing clients, getting new clients, hiring, overhiring, laying off or running out of work.  We simply have not figured out that stopping this repetitive cycle and treating our MTs well would only cause us to be more profitable.  Amazes me that I have never found a company that has figured this out.  I am really surprised with all the mismanagement anyone of them stays in business.  Somehow they do because we all need to work and just put up with it, I guess.  Good luck to you though, its kinda crappy in this profession most days.   
I bet you 1 million $$ you won't find one on mine. Mine is
2 years old and it does not have a 9-pin serial port, nor does it have a game port.   I have used both ports on other computers so I know what both ports look like.  I also have a company provided computer and it does have the ports on it. 
I am an IC, and I basically type from a pool.

The work is available for me to get and return in 24 hours from the time of dictation.  I have come to learn when the work is there.  I do all clinic though.  Some companies require ICs to have set hours, but I don't think that is right. 


Of course some companies will ask when you're available, but most that know the true meaning of IC do not care what hours you work as long as you get the work back in a timely manner.


I have my own accounts as well, so that would not apply as far as getting lines because I charge all different amounts.  One is subcontracted, I pick-up and deliver.  IC offers flexibility at least in my eyes.


I don't know anything about Tera Nova - sorry! 


We don't have the pool any longer- we moved

A Mexican family.  So, I'm not paying for anything.  The pool installers were American and lazy, broke the filter, and took all day and night and brought theird kids to play on my swing set and requested soda.  The Mexican landscapers required no water, did not ask to use my toilet, and were done in one-half day with a lot of digging and a lot of stone work that would have taken a lot longer if they didn't work as hard as they did in the blazing sun.  The American installers did nothing but cuss, moan, and complain about the heat. 


As far as healthcare, we'll be paying more anyway once Hillary gives everyone who can't afford healthcare, free healthcare.  Too bad, Americans are too lazy to work harder and smarter.  I'm all American, born and raised, and I work very hard, but hey if the foreign entity comes along (like it did on my hospital job) and says they can do it cheaper, then what can I do?


Right now, they seem to be pulling VR editors from their MT pool nm
nm
SoftScripts work pool?

Is it fairly steady?  Plenty of work to go around.?


As an IC, I prefer pool work.
I have done pool work and been assigned docs and I prefer working a pool. When I was assigned docs, my lines varied so much. I never knew how much I was going to get each day. Some days I would get over 1500 lines, some days only 500. It made it very hard to plan my day as I never knew how long I was going to have to work. I never made enough money, yet I found it hard to work a second job as some weeks I would be loaded down with work from company 1 and not have time to work my commited lines for company 2, yet the following week I would get very few lines. Working a pool, I know I can get in at least 1000 lines a day every day (rarely have issues on my account with not enough work and usually do anywhere from 1500-2200). I don't have to guess how much I am going to make that day as I am in control of how many lines I take versus someone else sending the work.

Also, as soon as I get up, I can start working (like to start my day around 4 a.m. and be done around noon). I don't have to sit around wondering when my reports are going to be sent to me and waste half the day waiting when the company decides to send them at 4 p.m. instead of the usual 9 a.m.

Also, when only assigned 1 or 2 docs, if they take vacation, you are typically out of work for a week or two with little to no notice (at least in my experience). With a pool, you don't have that problem. If a doc goes on vacation, you have plenty of others to transcribe for. I also tend to get bored easily, so I prefer transcribing for multiple docs. I transcribe for about 15 docs now and I am very familiar with each of them and can transcribe over 250 lph. This would be different though if I was transcribing acute care and had 100+ docs though. But in that instance, pool work is better as it makes TAT faster.

Guess it is good that each company does it different so we can each find what works for us.
Throw a VR back into the pool?
My company has stated if this were the case, you could be terminated. I do not like to straight type anymore so definitely would not want to throw away a VR report.
quarterly bonus from company pool?

Anyone here work for a company that offers a quarterly bonus that comes from a pool set aside by the company and the transcribers who qualify for the bonus, split it at the end of the quarter?  Just wondering, if any, are you bonus checks worth the hassle?  Are they decent checks?  Thanks for all replies.


 


I know the MTs that work this acct. load them from a pool. However, sm
I think that is a very good idea - batching docs and/or specialties together.  I wonder why they don't do that, and I am going to ask!  Thanks!  If you saw my post above, there are a total of 37 specialties on my list, made up of approx. 4-5 docs in each specialty, so I'm looking at learning well over 100 doctors in only 40 hrs. of training?  That's a joke. 
Have 3 primaries and then go into the pool rarely, but always have work sm
You get 20 different accounts every day? I feel for you. In the beginning of last year, I was doing as many as 15 accounts. Since at least November, I rarely go into the pool. Maybe you can switch accounts?
Ha! This is what dropped into my pool of its own accord. It was a "pocket" and that happens s
I am NO ONE'S PET.
Fair? Just curious, why does all the work in a pool go to
the same people and some don't get anything except what they can scrap up? Just curious about this
My guess is someone messed up the pool scripts sm
which determines how the work is routed. I had work until about 1 on my primary and then moved over to my secondary and scraped together the last 200 lines. For the last 3 weeks I have been running out on my primary at 9:30 in the morning.
Years ago I worked for PHNS and it was a pool - sm
which I don't know if that is what you do, or if it is assigned doctors who you do the same ones day in and day out. But when I first started I only had PT in my pool, then I ASKED for more work to expand my horizons and obviously to make more money as PT would run out from time to time. I ended up probably with 300+ doctors in my work pool, more than enough work to go around then. As CB says above, you need to go and ask for more, it is the only way you are going to get enough work.
I am in a pool... see inside for the boring details :)
When I started with TRS I was a 36-year clinical-only MT, and the reason I took the job with TRS was, among other things, the fact that they offered to up-train me into acute care. (In fact I applied at Transcend just before I applied at TRS and they said no thanks, don't call us and we won't call you, and they wouldn't even let me TRY the freakin' TEST, so I find it mildly amusing that now they've got me anyway.)

But I digress. Anyway... at first I was assigned to a somewhat-limited pool on a large hospital account (an account that was brand-new to TRS and in fact I think we stole it from 'the Q') and all I was doing to start with was discharge summaries and letters. Well, once I got used to all the different voices, I started begging for at least some consults and H & Ps because even though I had only done 'clinical' before, I had done literally thousands of excruciatingly-detailed consults and H & Ps for internal medicine, hematology-oncology, orthopedics, and a few others I can't think of right now, over the years.

Then, apparently because I could actually do the work (plus I got kicked off the usual 1-month mentoring full-QA program after only 10 days, because it was mostly a waste of their time to full-QA me), they started trying me on another account, which I was later told was the VERY HARDEST account TRS had in its inventory, and before long I was in the 'all-work pool.'

So now the 'hard' account is my primary, the original account (still with only discharge summaries and letters) is my secondary, and I also have a tertiary (which fortunately I don't get hit with very often because it has REALLY CRAPPY sound 'quality', scratchy phone lines or something) on which I seem to be on just consults, progress notes, discharge summaries, and H & Ps.

I am told that the 'goal' at Transcend is to have everyone working something like 80% on their primary account, with the other 20% on secondary and tertiary, with no more than 3 accounts (except perhaps in extraordinary circumstances), mostly so there would be fewer account instructions to keep track of.

I can't find out how many physicians practice at the hospital that is my primary account (short of manually counting them) but it is a 350-bed hospital where they do pretty much everything. Just on a rough guess, there might be around 100 dictators I run into. A certain number of RNs and PAs dictate in addition to the doctors.

They keep me on that 'hardest' account because I am actually pretty good at deciphering most of it. Of course there are a couple of real 'problem children' still, and they usually have as many blanks after QA gets done with them as they did when I gave up on them, so that makes me feel better.

Not only that... our people are very proactive about actually talking to the clients to try to resolve problems. One of the worst dictators was just recently talked to and she has gotten a whole lot better. I e-mailed the liaison to report that, and asked them to please pass the word along that this doctor's dictation had indeed gotten a lot better and we, the poor saps at the other end of that phone line, really and truly appreciate her efforts....

Anyway. I had better get back to the work that is actually available this morning....

Anything else anybody wants to know, just ask, and I'll try to answer as best I can. :)
We worked out of a pool, and when a report came up from a cruddy dictator (sm)
they would hit "1" and send it back to the pool so the next Transcriptionist would get it.  It was so obvious, as soon as you went on in the morning the first few reports you got would be from the most God-awful ESLs and you can see that they were dictated the previous day, but then all of a sudden you start getting jobs that were dictated just an hour before.   
Do any companies let you specialize rather than work out of a huge pool? nm
nm
Not to be referred to as a "scribe" or "typist" or "typing pool." nm
x
WEBMEDX- Assigned acct or pool and how is the platform?
ds
Bring up again - companies that allow small pool of doctors versus
nm