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Gateway Business Support

Posted By: vera on 2009-07-07
In Reply to:

Gateway Business Support.  Does anyone know about this position at this company?  I have seen it on here before.  The pay is $20 per hour.  Is this medical transcription?  Any info would be helpful. Thanks



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Gateway Business Support
Anyone have any information after the hire you on about this company?
Notice: Possible virus - Gateway Business Support

We have received complaints about Gateway Business Support possibly passing on a virus to those going to their site or applying with them. 


This post is simply a notice for posters to be cautious. 


Under no circumstances will MTStars be liable for any loss or damage caused by a userís reliance on information obtained from this message. MTStars.com cannot effectively monitor validity of material/information posted on its Message Boards and, therefore, makes no representation and warranty with respect thereto.
 
Any discussions regarding this situation should be handled via email. Contact/Reply OP (original poster) using the Reply by Email link below.


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Gateway Business Supprt
Janine, I totally agree with you on this one.  My husband was sitting here with me during this interview. Everthing that you said is 100% true. My husband googled the address and even called the phone number and the number was temporarily disabled.  Address and number were bogus. My interview was at 9am EST which is 8am CST my time.  I was logged in early.  They sent me 2 messages within that first hr. 1st being: a simple good morning and asking how i was. the 2nd being: one sec pls(thats exactly how she typed it).  I did think it was unprofessional for the abbreviations.  I told my husband that it how we text each other not how a supervisor should write.  They never asked any questions pertaining to my work experience or education.  It was well over an hour before she told me she was ready.  Also the hours worked after your first month, you can work as many hours as you want. I asked her this, if there was a minimum/max and she said no.  At $20 and hour some people would take that and run and work as many hours as they could in one day.  Sounds like that would cost the company alot of money. Also, the funds that are sent.  She said they can be sent by cash.  WHO IN THE WORLD DOES THAT?  Unless I am sending out a penny in the mail, I will never put any money in the mail.  I have to admit, last night I was super excited about this but this morning too many red flags came up and now I am ready to start the day with my family and forget all about this so-called business.  She told me that I would recieve job approval with paperwork with my start date either on or before tomorrow evening.  Wondering what that mess is going to be about.  I will keep everyone posted on anything else I get from this place.  But it is not for me.  Please be aware everyone.  If it sounds too good to be true, it probably is.  PRAY about it and let God reveal the answers.  If anyone wants to talk about this email me ***** we can talk, laugh, and compare info about this place so no one with get trapped in this.
Gateway possible scam
I have an interview with his company in the morning. Several odd things I have noticed about this company. They have assigned me a supervisor before the interview. The interview isn't over the phone. Not horrible English like some scammers, but some alarming misuse of the language by someone who is in a supervisory position, e.g., staffs with a plural and the misspelling of once ones. Their website has a street address in California, but when I googled the address it is to an RV campsite in the redwoods in CA. Unusual business headquarters if you ask me. Lots of red flags here. I am too smart to fall for a scam...to give my personal account information, etc. I may just play with these people a bit and frustrate the hell of them and lead them on for my own amusement.


Gateway SCAM JOB
For anyone that was wondering about Gateway Business LLC and whether or not it was a scam, I traced the IP address and it came back as Warsaw Poland. I think that pretty much gives us our answer.
I think I recall Gateway as a SCAM
There was a company advertised with pretty much the same details/info in the last year. I went to their website and it was linked to a small company here in Oregon, so I phoned the company. This sham company had hacked into the Oregon company and was bilking them of LOTS of money.

What sounds the same is the $30 per hour and the virtual assistant/representatives in customer service...

RUN FAST in the opposite direction.
More Gateway Scam Info for you guys
If anybody read my previous post about this Gateway thing, I promised you guys I would keep you informed on everything that happened, so here it goes.(continued from yesterday). Well, the whole phone number thing was fishy so I sent my so-called supervisor an email asking for an alternative number to reach her since the other one was temporarily disabled. She responded back saying that the The numbers will be active later, we are changing the phone carrier to include multiple extensions. This is exactly from the email she sent. Well what I noticed that was weird about the email was that it no longer had her full name and phone and fax number on it like before. When I replied to her all I did was click the reply button. Now I have worked at a company where we have our business emails and my husband is a supervisor so the name, phone number and any info that is in the signature will always be there. When she replied back with the changing carriers response her signature was just her first name in a really big font size. So that threw up yet another flag becuz the info should have still be there with her signature. If not the number, her email and fax should have stayed there. So today I open my email saying that my resume has been accepted and I quote from the email sent,You are required to start up with assignment from Monday 13th July 2009 Alright you MTs out there, this doesnt even make sense. They want me to start from Monday. Hello! Wouldnt it be start on Monday. At least thats how I speak. Another red flag is that the phone number has changed. So I called it, of course, and there was a recording which sounds very generic, pretty much just stating stuff from the website. They give you 3 people to chose from. Only 3 extensions. What happened to them changing carriers to add multiple extensions? What kind of business that helps many companies only has 3 people you can speak with. They didnt even give you options to speak to anybody for additional assistance. So if customers have issues with this place, they only have 3 people to talk to, and one of which is the human resources guy who originally sent me my email talking about my supervisor getting in contact with me. Strange! And finally the website. the phone number has changed on the website, but the address has stayed the changed. In case you guys didnt know this, the address that they give is to a state park. My husband googled the address and got a different phone number and spoke with someone there to see if there were any businesses in the area and she flat out said no. She had no idea what we were talking about. But the website has weird things about it as well. They have things that you are supposed to be able to click on, but when you do, it does nothing. It stays on the same page. And there are weird signs and numbers throughout it too. Also, the website states they are a debt collect agency. Shouldn't that be debt collection. Last funny thiing for you guys. When I called the number the recording said something that was funny as well. They stated something about the services and helping the customers more better. What the world. More better, that doesnt even sound right. So hopefully someone reads this and realizes that this place is bogus and doesnt fall for any of their stuff. My acceptance email that they sent me today had a form to view or download. I will not be clicking on that. They will be added to my spam. Hope this helps someone out. They just dont add up. And I think they knew people were getting suspicious so they tried to cover up there tracks but they are still messing up. Be blessed everyone.
More Gateway scam info for you guys
If anybody read my previous post about this Gateway thing, I promised you guys I would keep you informed on everything that happened, so here it goes.(continued from yesterday).  Well, the whole phone number thing was fishy so I sent my so-called supervisor an email asking for an alternative number to reach her since the other one was temporarily disabled.  She responded back saying that the The numbers will be active later, we are changing the phone carrier to include multiple extensions. This is exactly from the email she sent.  Well what I noticed that was weird about the email was that it no longer had her full name and phone and fax number on it like before.  When I replied to her all I did was click the reply button.  Now I have worked at a company where we have our business emails and my husband is a supervisor so the name, phone number and any info that is in the signature will always be there.  When she replied back with the changing carriers response her signature was just her first name in a really big font size.  So that threw up yet another flag becuz the info should have still be there with her signature.  If not the number, her email and fax should have stayed there.  So today I open my email saying that my resume has been accepted and I quote from the email sent,You are required to start up with assignment from Monday 13th July 2009  Alright you MTs out there, this doesnt even make sense.  They want me to start from Monday.  Hello! Wouldnt it be start on Monday.  At least thats how I speak.  Another red flag is that the phone number has changed.  So I called it, of course, and there was a recording which sounds very generic, pretty much just stating stuff from the website.  They give you 3 people to chose from.  Only 3 extensions.  What happened to them changing carriers to add multiple extensions?  What kind of business that helps many companies only has 3 people you can speak with.  They didnt even give you options to speak to anybody for additional assistance.  So if customers have issues with this place, they only have 3 people to talk to, and one of which is the human resources guy who originally sent me my email talking about my supervisor getting in contact with me.  Strange! And finally the website.  the phone number has changed on the website, but the address has stayed the changed.  In case you guys didnt know this, the address that they give is to a state park.  My husband googled the address and got a different phone number and spoke with someone there to see if there were any businesses in the area and she flat out said no.  She had no idea what we were talking about.  But the website has weird things about it as well.  They have things that you are supposed to be able to click on, but when you do, it does nothing.  It stays on the same page.  And there are weird signs and numbers throughout it too.  Also, the website states they are a debt collect agency.  Shouldn't that be debt collection.  Last funny thiing for you guys.  When I called the number the recording said something that was funny as well.  They stated something about the services and helping the customers more better.  What the world.  More better, that doesnt even sound right.  So hopefully someone reads this and realizes that this place is bogus and doesnt fall for any of their stuff.  My acceptance email that they sent me today had a form to view or download.  I will not be clicking on that.  They will be added to my spam.  Hope this helps someone out.  They just dont add up.  And I think they knew people were getting suspicious so they tried to cover up there tracks but they are still messing up.  Be blessed everyone.
try transriptiongear.com's tech support. They do gearplayer tech support whereever you bought yo
transcriptiongear.com
Do you feel better now? !! Business is business, most of it should be confidential. Why post on a
x
Trying to build his business? He's been in business over 15 years!!!!!! sm
I also had a hard time, nearly impossible actually, getting paid. The owner does this on the side; he is very involved with other things.
If you don't know what is confidential, you have no business being in any business.
This is confidential information and should not be divulged. It is one of the biggest problems a co can have. If you have to ask...well I won't be able to explain it to you
Thanks for the support
Wow, thanks everyone. Working at home alone sometimes you don't wonder if it's all your imagination. And no, doesn't start with a P -- it's Webmedx.
Thanks for the support... you are right!
They already got in trouble once. An Indian employee was holding patient information in an extortion attempt for money from the company. I guess they didn't learn their lesson.

That's why they got US MTs in the first place, to land the big accounts. Once they start slipping away again and they need new accounts, we'll see them posting hiring bonuses. LOL!
I support you in this
and just sent a letter to the appropriate instructor in the sociology department at our biggest university. I will send it out to some other sociologists over the next few days. Thanks for suggesting this.
thanks for the support!
She got me on the wrong day. I just resigned today, and cried while I was typing the letter. I am not a fighter, and have never gotten into it with anyone on these boards, but she jumped down my throat, acting like I was a thief. I will ask my supervisor if it is alright, if not, I won't bother, just make new ones. However, they are my expansions, ones that I painstakingly made up over the last few years trying to keep my income up with all the changes. I was not a cheerleader the last few years, but I hung in there by my fingernails thinking things would get straightened out and get better or at least somewhat back to where we were, not worse. My income has dropped by $150 to $200 a week. I don't know many people who can afford that, and I know I can't anymore. I don't think its going to change anytime soon except maybe for the worst, but for the MTs there, I pray it does.
US Support????
In two years with Focus I had contact with only ONE support individual that was US based. I stayed for wo years so no, it was not as bad as some would lead you to believe, but to say the support staff is US based is misleading at best.
Support
Actually, it's nice to know there's some support out there from fellow employees. Nobody in this discussion got me personally riled up. I was more riled up and concerned than when I came on this board and read the discussion, so it did me some good. We mostly just want some reassurance from you MDI-MD veterans that this isn't the norm. I'm appreciative of all the suggestions from my fellow employees, even though I'm a newbie to MDI-MD. The liaisons sound like they're pretty understanding and will work with you, so that works for me. :)
Thank you for your support.

You know what, I don't understand any of this and kind of confused right now.  But thanks a lot for your support.  I have done cardiology reports for quite a long time and worked at Cardiology Clinic, where that is all I did 8 hours a day, 5 days a week.  This is what they were testing for.  So, I really do believe I did very good on test.  I know all the medications without looking anything up in reference books.  Also I have transcribed hundreds of echocardiograms and stress tests, etc. 


Anyway, I am not going to fret over this.  In fact, Keystrokes just called and would like to offer me a position with their company.  So, who cares about MD-IT.  Also Keystrokes is starting me at higher rate of pay.   Maybe this was a good turn of events that I got turned down by MD-IT, because look what happened.  I believe that sometimes we do not always understand things that happen, but in the long run things usually work out for the best.  I am definitely an optimist in life and try to always look on the bright side.  It helps in this line of work.  


Thank you everybody who had positive things to say and for your support.  


Thanks for the support. This is what I think
When I started with the Q, I had an office with humans I could go to for things. I actually got 2 days of really good training on the accounts I had and could call someone and get a live question answered at that moment. They could even listen in on something and help me figure it out if I couldn't understand.

You know what it is now. I never had a dread at working for the Q until the last year or so. Now it is severe irritation when I log on because I have used half my PTO up due to no work and all. When I emailed my supe a couple weeks back about no work, he said oh it is just because of the weather. I am sorry, I have been running out of work for the last MONTH straight. It is February. I have never had no work on these accounts in February. EVER--in over 9 years.

I wouldn't care if I wasn't required to put in the hours. I would go do something else. But here I sit and I hate that more than anything.
support

Hi


You sound like you are so happy at your new job.  I am feeling so discouraged at mine and really want to quit.  Do you know if your company is hiring?  I have lots of experience.  Would really love to hear from you either way.



Thanks,



Discouraged Debbie


Support?

Are you SERIOUS???  Two years ago they had a terrific support group, now you're lucky if you get called back within half a day...There was one instance where I had to upgrade a program, it was mandatory, and I called support.  This person talked to me and asked to sign on to my computer (standard procedure).  They then asked that I stay nearby my computer in case of questions on their part.  Well, I did that and after an hour and nothing happening, I gave up.  Called shortly after and was told the person was at lunch!!!  Can you believe this???  Mind you, this was one of my days off (I purposely did this because I knew how much work I would lose on one of my regular days).  I was told it would take up to an hour, well after it all had been done, it took over 3!  Yeah, some day off.  It was almost like they were chatting with other people in the office or on the phone, or SOMETHING, cause they would never respond to their prompt for the next step for minutes at a time.  I was very irritated by it.  I absolutely cringe when support is needed at TT and avoid it at all costs!   


Thank all of you for your support!

I appreciate every kind word.  It helps me knowing that you have all been where I have been. 


I am so fortunate to get the opportunity to work for TransTech.  I have heard so many great things and part of me can't wait to dive in but the other part says don't let go.  I have been so darn loyal to the Q and they never cared. 


I hope Transtech appreciates my loyalty.  I want this to be my last job change! 


Thanks again. 


Thanks to all of you for your support. s/m
It makes me feel very humble.  I never back down and they have made me ANGRY.  I'm not sure if I will have to attend court in Texas or not since I haven't lived there in 20 years but if I do, so be it.
Good support when I need it
Precyse has set up an excellent system through IM and what they call MT Mentor. Not only can you get instant messages for STAT, but get feedback on reports requested. "Fill in the blank" has never been so rewarding.
tech support
The tech support is very good and very reliable at Spheris. A nice solid company.
They are also in support of TRS training
women in Trinidad to do transcription, so I'm sure more work will be leaving the states.    I was not going to accept their offer anyway because the line rate was 2 cpl less than what I was currently making, but then when I asked if they offshored the recruiter reluctantly said they did if they client requested it.   Now who in their right mind thinks that CyMed, or any other company for that matter, goes into a facility to sell their service and says we offshore to xx country, would you like them to do your work?  
Thank you for caring. We need the support right now. nm
x
Support I think is needed

The first and foremost would be promotion of US-based transcription for US-based patients.  I feel there are major, major privacy issues at hand there, and I would personally have trouble with my personal info being shipped overseas.


Certification I think is very, very debatable.  AAMT has tried to make a standard practice, but really it isn't.  You have to be certified and continue with education to be a nurse because those practices are standard and regulated pretty  much across the board without too much difference.  MTs have to do what the client at the time asks, and there is a ton a variation between companies and clients.  I have worked for a lot of different places and have yet to find one that follows even half of the important rules of the BOS. 


I also think another organization should point out certain advantages to being an MT, at home or otherwise.  AAMT wants you of course to buy books and whatnot from their store, but there are many other resources online that are available to us simply because we are members of the medical field; most are free.  Working at home gets you discounts on things like car insurance (cut mine in half).  There are many advantages to ousourcing companies that hire at-home employees as well which are growing all the time.


I would absolutely participate as much as I can in getting something like this going.  AAMT as decided where they are which is perfectly okay.  They just now need replaced.


 


People Support. sm
I have worked for these guys for 1-1/2 years. Pay always on time, every time. I have had one raise in pay, as was promised when I started. I've never worked with better folks. Please email me with any questions.
Support/Experience
Seems like a lot of companies are hiring inexperienced management who cannot even type an op note, do not have the skills a manager should have, which should be equivalent to a MT/QA/Editor - but maybe they pay them less just to scooter people around on accounts and make out schedules. Everyone suffers because of them -they do squelch communication, do not promote growth, and want absolute power. Theres no way of dealing with these kind of people other than to just shut up and let them have their throne and their little cutout paper crown.

I work as support for MTs and am an MT myself.
Just look at your view compared to the other answers to this thread.


Such support! What a community of MTs.
I have been in this business for 20+ years and wasn't confident in answering, as I'm not really sure myself. Feel good insulting people? Have a nice day.
How is their tech support ?
nm
People Support...

Does anybody have any information on People Support?  I see they have several job offers available and I have never heard of them.  Any info would be greatly aprpeciated--good or bad.


  


Uh, how about Tech Support?
asdf
People Support, Inc.
Are they an off shore company? 
People Support
No
People Support
Did work there in the past. Pay was a little too low for me.
People Support
Sounds like just what I am looking for.  Are they hiring?
JUST FOR KICKS - Who here would support

and/or participate in UNIONizing?


Serious replies appreciated - on board and/or privately via email.


And - unfortunately most of the tech support
... I've ever dealt with is not as savvy as they make themselves out to be. I have worked for several companies and to be honest I know more about general stuff like this than they do. You definitely came to the right place at MT Stars.
Thanks for your support but, really, not a problem. :)
xx
people support
thanks so much for the feedback on people support. Do they provide equipment? I plan to check their website out again as I never heard from the first time.
Yes - tech support should be able to help

you with that.  When I switched from MQ to MDI, the tech at MDI converted my files so that I could transfer them.  If you have an MQ computer, I would suggest holding off on turning in a resignation with MQ until you have started at your new place and have a chance to get your files converted. 


Also, in regard to your question above, DSG uses DQS and I think maybe Precyse.  Someone else asked that not long ago - might want to check a related posts search or archives. 


As far as working extra hours, it depends on whether you are employee status or IC/SE.  Most IC/SE will let you work as much as they have available, while employee status may not let you go over 40 hours because they'll have to pay OT.


Good luck.  Hope you get out of the Q soon.  I did and don't regret it once.


Thanks to both of you for the support. I *think* I am finally done with the Q...sm
after spending a productive day with potential employers.

I'm just afraid someone is going to pinch me and wake me up from my dream of finally escaping.

If you are using Spantel, it does not support it. nm
nm
Tech Support
I would like to access this board as well. I don't have my log-in info yet and actually know very little. My pedal should be here today, and then I have to call to schedule an appt with tech support. I hope that I can get ShortHand from them.


Short on support
Questions/concerns often answered with one word or not at all. Three different supervisors/leads in a very short time.

The pleasant and friendly recruiter turned snarky as soon as she was asked *any* questions after the initial contacts. That should have been my warning :)

My QA contact was good - the best part of the company.

Pay didn't match invoice sometimes, but discrepancy was not significant - and pay was on time.

Fortunately I had another opportunity - this was definitely not a match for me. Perhaps you'll have better luck!

Note to person above: Not all experiences are the same; yours was/is good, mine was not.
Where should tech support come from?

Do you think IT support should come from the company you work for, or the account you are working on?


I had a problem over the weekend, could not sign in at all.  I contact tech support at the company, which is always what the lead says to do, and they emailed with with, XXX support desk, that was it!  No explaining why I needed to call them or anything, just those three words.


I have tried calling the account support directly before, its a total joke.  I just gave up and didn't even bother trying.


Personally, I believe the support should come from the company that you work for rather than the account you are working on since there may be more than one and I don't want to chase support people all over the planet.  It has been my experience also that when you contact the account you are treated like a complete idiot and a nuisance and for .0x cpl I really am not inclined to be treated that way!!!


Just wondering what everyones thoughts were on this.


Your job should support your life...
You life should not support your job. You should not have to get rid of your (dogs)family to work. My opinion though.