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Good points, I agree completely.

Posted By: Administrator (sm) on 2005-09-20
In Reply to: REMINDER to OSI, MQ, MDI-FL, etc. - Not the Administrator

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LOL--I have to agree with you on all points
and you weren't rude at all. The system is a part of it but I am the remainder......
Excellent points. I totally agree.
x
Many good points, they just have to be right for you. sm
Good account for me. Took a bit to catch on to the second one, but I love it there. Treated fairly, tested at nite, and was contacted immediately the next day. Pay always on time, supervisors are nice, love IM's for questions or help, instead of phone tag and waiting forever for e mail.

All places have good and bad, you just have to find the right fit for you.
Good points. SM
Newbies are not necessarily careless or ignorant. Anyone can be a bad MT, experience or not.
They had a lot of good points--
but there was one bad point (I won't elaborate on it any further than that) and I'm wondering if it would be worth it to try again. 
All have good points,

Best thing about Medware is XXXX .  She will go overboard to make sure you are happy.  Best thing about Amphion, people are friendly and nice.  You won't make a lot money, though.  Best thing about Spheris... I'm still thinking. 


Please do not post names.  Thank you.  Goldbird


good points, but.........

Maggie had some very good points, but what about companies that you do work as scheduled and then no pay!  I am a very hard working MT and have worked for companies like that!  Also what about working for companies that ships the work to India and you have to sit in front of your computer almost all day and through the afternoon to hope you get enough work to pay your bills and sometimes things change so quickly (no heads-up) you are just caught.  Also with voice recognition, we are paid less, have to produce more and basically depending on the physician, some of the reports we have to type because voice recognition does not, recognize many of the words the physician is dictating.  Also what about the companies that lie straight out, just to get you to work with them.......and there is no work!  I work my but off, almost every holiday, and every weekend (I am making the sacrifices now) so I can pay my bills and I go to school full-time because this industry is going downhill fast and the fault lies with both sides, for the MT who slacks and to the jobs that don't pay on time, treat us like crap, lie, etc.......


Good points
Those are good points. I never really thought about it, but I have worked for a couple of MTSOs and this is the first one where it is just so....quiet basically. I guess I should be thankful that no one bothers you unless you mess up or you are just called to be informed that if there is a lot of work they give you a message to let you know if you want OT you can have it. But, I feel almost isolated. It's not that I even want to contact any of the other MTs, but I think it would be neat to be noticed if someone's birthday or anniversary date at the company, and just some odds-and-ends info put in there. One company I worked for even had something called the 100 club or something like that, where if you made 100% QA score for either the month or could have been payperiod they put it on the newletter and you were paid a bonus. I missed it a couple of times with a 99.9 :( but it was just fun to see those.
Good points...
It's true that many facilities/MTSOs consider working at home and having a day shift perks. There are many people working in various industries who telecommute and many of them are treated much better than MTs. I think as MTs working from home the 'out of sight, out of mind' rule applies.

I agree that transcription is an important part of health care as a whole. I read that some 159 end-users rely on our transcribed documents for anything from patient care, to statistics, to reimbursement and funding. Can you imagine the cost at all levels when these documents are riddled with mistakes? Not only does it affect patient care, but it affects all of the above uses of these documents.
Some good points...
But the bottom line is that each person is responsible for themselves. We cannot change how the facility operates or what management is paid. If the consumers (patients) rallied together and demanded quality, then, and only then, would change take place. But MTs do not have to be a part of that cycle by creating low-quality documents. It is never okay for any MT to decide to personally let quality slide because they don't like how the facility is run or because they are unhappy with their rate of pay. If they are unhappy, then they need to find a different job. The patient does not deserve to suffer because of this. Should the way the facilities operate change? Yes, but that will never justify producing bad documents. Our entire healthcare system needs reform, but that still doesn't justify an MT sitting somewhere not doing his/her job correctly.
Good points
I've been in the business a very long time myself and with many of the things you described above.

When the SUITS figured out there was $ in transcription, the industry started its slow spiral downward. Not to say good service is a thing of the past, but there is no doubt that it has suffered, because as usual in a capitalist society, a corporation is INTENT on making as much $ as it can - in profit.

The balance started to shift AGAINST MTs when the bigger companies forced the smaller ones out - limiting opportunities. At the same time schools were churning out half baked (and sometimes fully baked) MTs, and the VR machine was constantly being tweaked.

So it comes back to the old supply and demand model: to some degree we have to realize that MT work is certainly not the first job description to be affected by changes/progress in technology

OK I am tired so this likely makes NO sense so I stop now.
You make good points. SM
I agree with you. Just experience does not make a good MT and some newbies are excellent and careful. If you have 20 years of experience with no mentoring and substandard training, you probably make dumb mistakes and are not aware of it. Everyone makes mistakes but some seasoned MTs make way too many. Keep up the good work.
all companies have good points and all have bad

I have been with DSG for over a year.  I have worked for other companies as well.  Every company had their good points and their bad.  I think it is just what you are looking for in a company.  DSG pays on time, their line rate is decent, there is plenty of work (except during the slow times, but everyone goes through those) communication is always open.  I have never had sound issues.  There are good dictators and bad dictators, along with ESL dictators.  Overall, they are decent and the MT Supervisor for DSG is the best I have ever met.


you make some good points but may I just ask
what is the point of posting all this information? Most companies post upfront at their sites how much they pay, and there are always those who make more for some reason or another than others. What is the data for, just curious...
You make some very good points.

However some attorneys are ''of counsel'' to firms while not actually on staff.  Maybe they are brought in on a case that needs their particular expertise.  So while they work with the firm on specific legal cases, they are not actually employees of the firm, but are paid much like contractors.


Just noodling some ideas here:


My neighbor is a painting contractor who hires subcontractors.  He finds the clients, signs the contracts, arranges for the subs and has overall responsibility for seeing that jobs are done satisfactorily and dealing with the client.  He collects the money and pays the subs, who are are providing services that are a key aspect of his painting business.  (Though maybe we could say his business is actually a sort of broker, selling the jobs and providing the crews). 


He has used the same subs for years, so there is an ''ongoing relationship,'' though these guys can and do work for other contractors.  He loosely supervises these crews as far as maintaining quality and terms of the contract, making sure they use proper materials, don't do damage, etc.  The subs provide their own equipment. Through him, the client specifies the color and type of paint to be applied.   So in a way he does tell the subs ''how to do the work.''  And in a way he tells them ''when to work'' because the contract loosely specifies when it is to be done - not an hour-by-hour schedule, but a time frame in which it must be finished.  When something goes wrong - a sub screws up in any way,  the buck stops with my neighbor.   He has to make it right with the client, then take the problem up with the sub. 


Ruling that these painting crews must be employees of a single company would be unworkable, since the flexibility of hiring them when/as needed is crucial to the process. 


Now compare this to a typical MTSO.  They find client hospitals and sign them to contracts.  They hire enough subs (us) to do the actual work.  They specify format, maintain quality and TAT.  We provide out own computer and reference materials. Our computers must have the proper technical specifications in order to handle their work, but they do not tell us what brand to use or where to buy it.  Our software must be compatible with their system, but in many cases we just sign onto their server and use their program.  They collect the money and pay their subcontractors. 


Seem to be pretty similar scenarios to me.  The whole construction industry is based on contractors hiring subcontractors in various trades for specific work, only when there is work. 


VALID GOOD POINTS....but...
revolts, change, etc, will NOT happen unless there is momentum created by mass involvement. Scattered about, in our homes and various facilities, many MTs do not even know of this board, would make it very unlikely for us to organize to effect a change. Have you ever tried to get people to take a stand? Many years ago I did. I went out on a limb, got everyone in the jobplace behind me (and that was all in one physical place mind you!!) and soon as the top brass got a bit serious sounding, they all, repeat, ALL, ran backwards. There I stood looking like a fool, and almost lost my job. Its very hard to organize, nevermind maintain other's courage to pursue the goal.
Give me the good points on your MQ offices - sm

No flames!  Give me the good points on your MQ office that you work for i.e. leave you alone, great platform, no schedule necessary, nice people, easy to learn, nice work, etc.


Thanks!


Why do so many of you recommend Amphion? Good points, please? Thx. nm
l
You make a lot of good points. Listen up, MTSOs.
nm
Agree completely. nm
x
Agree completely
For all the work you do filling in the demographics and NOT getting paid for the header or footer, NO THEY DO NOT PAY WELL.
completely agree...(sm)
You'd be wise to jump on that one in a hurry!
I completely agree also
I don't even work for OSI, but people who do work there (or at any company for that matter) should be able post whatever they want. If you don't want to hear about it, then don't read the posts. Some people actually find it very informative in case they ever need or want to look for a new company. This way people can be well-informed about other's experiences with the company. Again, if you don't want to read more about it, then just simply ignore the posts.There is no need to tell people what they can and cannot post about on this site.
Agree......but not completely.....
I agree with the concern that work is going to companies overseas that do not comply with US standards (either HIPAA or financial), but, at least SPI owns the companies in India and the Philippines - with the corporate office being based in Manila. I cannot even imagine the companies MQ or Spheris uses for outsourcing.
agree completely
nm
Completely agree
I totally agree. You do need to call the office if you are experiencing this, and I am very sure they will do something to fix it. My lead MT has been GREAT. She has answered any questions that I have had immediately, and I am otherwise left alone to do my work, which I love. I am able to get a very high line count everyday, and my lead MT keeps telling me what a great job I am doing. I wish I had found Keystrokes a long time ago. They are the best in my opinion.
Completely agree
I have been with Keystrokes for a month now and couldn't be happier. I get awesome line counts every day and my lead MT is so nice and always very helpful. I was very pleasantly surprised when my very first pay check was direct deposited right on time and it was for the exact amount that I had calculated at the end of the pay period. My fiance is also about to start there, but he has been waiting for about 3 weeks since he got his equipment to get set up, but hopefully it will be today. I am on an ER account and never run out of work and there are not even any ESLs! I work on ExText and LOVE it. It is probably the easiest and most efficient platform I have used in a long time, but they do have other platforms on different accounts, which I hear are just as good. I hope to work there for many years to come!
I completely agree!!!!!!
What a pain in the a**!!!!
I completely agree with everything you just said! sm
However, the one thing irritating me is the reduction in pay. In 1999, I was making 31K year salary. Now, salaried, I am making 29K a year. I have 10 times more responsibility than my other job and make less money. I work my butt off and for what? I do more work, they just add more on. I worked production for many, many years. I know I made better then (and this even included 4 years with the squid!) Oy vey - there is my vent because I never do. I truly believe in the harder you work, the better you will do. However, sometimes even I want to throw in the towel!
Completely agree!
I have worked for KS for almost 8 months now, have 2 accounts, and have never been treated better by a company. How is it rude by turning someone down for a job? I have been turned down for jobs in the past when I was perfectly qualified for them, and I never took it personally or took it as the company being rude. I simply moved on. KS has many different types of accounts from radiology, ER, basic 4, clinic, etc., and it may just be that they did not have any openings that they thought would suit you at this time. That may not be the case at all, but I have no idea. I am not a recruiter, just an MT. If it matters to you that much, maybe you could contact them and ask why you received the e-mail than you did instead of coming on here saying how rude they are. JMO.
I agree completely
I have to also agree that they by no means micromanage at all.  In fact, they are the least thing from that.  They completely leave you alone.  I have been very impressed with the way things are run! 
I completely agree with you...
I have been able to make my lines by being flexible. They, in turn, are very good with me. There has to be some compromise in this business. If there is no work on your regular shift, you just may have to go out of your comfort zone and work a flexible schedule now and again. You get what you give.
I completely agree!
Plus, try taking vacations! Not happening. Luckily my contract with a hospital got eaten up by one of the large services but it was the best thing that could have happened. Now I work for a company and THEY have to worry about getting me the work and a paycheck on time.

I was making more money but I'd rather let someone else have the associated headaches.
Agree completely.
!x!
I agree completely!
I agree with Mrs. Webber completely. I couldn't have said it better myself! The only thing worse than not getting paid on-time is not getting paid at all. Unfortunately, there are companies out there like that, which I found out the hard way with TSI of Illinois. If you have been considering TSI, save yourself a lot of trouble, and don't bother. THEY DON'T PAY!!
I agree completely....
nm
Agree completely!
I just had to laugh.  I too was on AV, weren't they just the best?  And no special considerations either.  The only peeps who stayed on AV were the ones who didn't care...and I don't care what the managers said...horrible, horrible, horrible. 
Completely agree.
x
Yes, I completely agree (nm)


I agree with you completely! sm
It hasn't slowed me down at all. for some reason I have also not had the hand/carpal tunnel problems that alot of other people have had. I think everyone's body breaks down in different places at different times. I have enough other aches and pains! haha. I will be 54 this year.
I completely agree!
I live in the south and everything you said is totally true.  Just imagine living down here and dealing with these types face to face on a daily basis... ugh!
I agree completely

The Indian workers are just trying to make a living, too.  I'm mad at the folks like David Iwinski whose thirst for global dominance has stripped us of any humanity we had and reduced us to being teensy cogs in the money making wheel that is making them rich.  Those are the folks who should be ashamed of themselves.


Completely agree. Why should they get
away with breaking our labor laws? I'm glad to hear they're finally investigating some of these companies.
I completely agree... nm
x
I Completely Agree
Good post.
I agree completely with Carolyn
I've had absolutely no problems ... a great team lead, wonderful communication - I love it at KS.
Agree completely, very happy. (nm)
XX
I completely agree with your post...
As an aside and another thought, I see everybody as one creation under one God. What I see is somebody in that country being given a chance to make a decent living and have a job they can be proud of, to support their family with. The person behind that computer given work from a US company may be a single mother with that job providing the only financial means to feed her children. Food for thought.
Agree completely on the Webmedx..
info that my2cents put in about Webmedx. Also, just recently noticed an ad on mtjobs about Webmedx hiring. They OVER-HIRE big time. I happen to work on 1 of the accounts that she is talking about that usually has high volumes - but even that is now very low on work. Plus, this account is one of the oldest ones they have in the company, and their AS are extremely detailed and we have to jump through extra hoops for this account, that most companies would not allow.

My supervisor is really nice, but she constantly sends out emails asking us to flex our schedules/take vacation, etc. to make up for it. She constantly blames it on the time of year too. But that excuse gets old, especially when she uses it all the time. Also, there are companies out there with plenty of work and there are recent ads for Webmedx out on mtjobs.

Their cpl rate is pretty good. The incentives are a joke, like she stated above, b/c of the platform issues (see below) and lack of work - you will barely hit them.

The platform does have issues, and like she said, they are constantly sending out emails saying they are updating it/working on it, etc. It is VERY slow to hop from screen to screen, like the cc screen, the demo screen, etc. God forbid you want to use the function that allows you to see old records on the patient or from the dictator - you will likely freeze.

Hope that helps!
I totally agree -- this is completely do-able.
I have about the same number of abbreviations and am very similar in speed. I also have accounts with a huge number of doctors. I make templates for everything, also have some entire templates loaded into ShortHand, like a more or less typical PE, a consultation, labs, typical closing lines, etc. etc. All of these use jump points.

I prefer ops because in general more of the report is template-able -- I recently switched to an account that is all oncology consultations & it's slower because each report is so different from the next & so it's a lot more straight typing. I just keep adding to my abbreviations & working on getting back up to speed.
Completely agree. Before unions,
people were forced to work 7 days a week, 12 hour days, no benefits, no overtime, no minimum wage, no safety standards, etc etc etc.... THANK YOU UNIONS.