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Happened at my company a while ago; server down and they

Posted By: sent work to another co. SM on 2007-10-19
In Reply to: Transtech Server Issues - Gloria Brown

I have a sneaky feeling happens more than they like to admit. I am truly sorry for TTers. This business is going down the commode.


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Happened to me. The company who
replaced us had the same objectives - use current people as the incentive so the quality of work would remain the same, but the pay was about 60% of what we made. The first day I worked, the company kept calling me to see what a few of the dictators were saying because they could not understand it. I quit the next day, told them I was not paid enough to teach their staff to take over my job.

A month later they fired the company and brought us back to work.
Every company is different. What happened
somewhere else would not be relevant to your situation. Some cmopanies lay off, some give you other accounts. It just depends on the MTSO and how busy they are.
Same thing happened to me. Distrustful Company
d
Would this happened to be for an orthopedic transcription company? sm

This sounded very, very familiar to what happened to me just a little while back.  They asked for SS# and address.  But never did send me the information I requested.  I sent an email back to them declining the position because I had to purchase equipment and then something kept telling me that this place was not what it was supposed to be...Just curious as if this is the same place...


Sorry that you had gotten your hopes up.  MT is a good field but the hardest part is finding a DEPENDABLE employer....Very hard.  I have been in this business for over 14 years.  I started when I was 18.  So, I know how frustrated you are, but don't give up.  There are a FEW good ones left.  Good luck.


Haysee, What happened to the account? Did the company lose it
or did they go back to bringing it all in house to the hospita?
how do we work it? Easy answer - work for another company. That happened with the company
I was working for. I would wake up at 4 a.m. AND ON THE WEEKENDS TOO because they needed "coverage" supposedly and I would sit until 9:30 or noon without any work. Sorry, but my rent of $1450/month could not be paid with only $57/day. So I got another job and when I got the equipment and everything, then I quit for the other employer.
Not here. Server may be down.
dd
Sometimes it is the server
Other times it is your internet service provider. We have 4 computers on our network and no one is allowed to upload or download when I am working otherwise my speed goes to a crawl.
TT server
Yes, yes, a million times yes! My ISP checked my connections and DSL speed is great, all else fine. It's the TT servers; TT has sent multiple emails about server and connection problems. It has happened in 3 hospitals I've worked for and working from home, but happens many times more with ExText. I just save my reports often, recover them, or whatever it takes. It's annoying but nothing new.
Which server?
nm
server
Just happened a little while ago. This has been a bad week for technical issues.
Server was down, but
nm
Maybe due to server
I'm on #3 server. Maybe #1 server is slower/different.
Server down?
I think it is mditrans.com but the server appears to be down.  The full company name is Medical Dictation Services, Inc if that helps.  This is the MDI in Maryland. 
Our server is not down
I work for MDI and our server is fine.
No problems with the server
I get steady work and my insurance (United Healthcare) is only $17/week for full coverage.  Best rate I could find with any national.  I have a flex schedule at Medware and work 32 hours a week.  They are a great company to work for, very happy for the past year.  Big change from my previous service.  Plus my team leader is nice. 
Especially all of the accounts on their own server...
Ichart to their private server, my line count dramatically decreased.  I am sure they continue to charge the facilities for the Ichart line counts, but pay us for the line counts provided by their server, which are significantly less.  That is when I knew I could no longer work for Outsourcing Scandals, Inc.
Transtech Server
What happened here? A short time ago there was nothing but glowing reports about this company, now almost daily server problems and no work???
Maybe it depends on the particular server - how many are using it?
nm
Transtechers - is the server down AGAIN?
Tried to sign in to work and I can't get in. Haven't got an email.
I think to much on TransTech server now n/m
.
They also were not paying for using the "normals" available on their server, even though...sm

they certainly encouraged everyone to use them, their training staff stating "use those normals, girls, get those lines.  We want you to make that money."  Right...get those lines for OSI.  I found their accessing their server very slow.


Server down more than it is up. You have to spend a ton of time with the
It sucks totally!
good luck - server is down more than up.
Insurance is very expensive, especially when you don't work because the of their server problems.....the unpaid work becomes more onerous over time and if you complain, they invite you to quit. And, of yeah, the Indians take most of the normals, sometimes all of it.
Any RAD MTs work on Client Server
TIA!
Depends on Extext server
.
Transtech Server Issues
I understand there are a lot of problems with Transtech's server.  Going down almost on a daily basis?
All files are stored on a server.....sm
Not on the internet; however, it is a web based browser and you must have a username and password to log into the server to have access to any files.

The server is not the internet. The internet IE browser is just a tool to use to access the server.

I hope this helps clarify things a little better.

I think it depends on the MTSO server.
NM
Another good thing to ask is reliability of server. sm
Some companies have frequent down time. It is good to know if this happens and if so, will you be compensated for it or expected to make up time lost.
Sorry, can't seem to e-mail. states server not found...so here goes
Thank you so much for answering my questions. I, too, currently work for MQ, have been with them approximately 10 years. Kind of scared to make the change, but am tired of working for peanuts and heard MDI paid quite well compared to most. I do love my main account, but don't care for the cesspool I have now and then.

Do you still work for MQ and how many hours? I ask because I figure I will work for MQ until I feel comfortable leaving and working for MDI. Do you have to submit a schedule of what hours each day you will be working? I understand you have to have a minimum of 700 lines or 3500 a week, but just wondering how specific you had to be with exact hours you would be on.

You said Bayscribe seemed outdated. Is it difficult to learn and do most of the accounts have an automatic ADT feed or is there a lot to fill in? And you said you get paid for filling this info. in, too? That would be great. There is on account that I have with MQ that I have a lot to fill in and it so frustrating not getting paid for this.

Well, I guess that's about it. I will just wait to hear from the recruiter. Sorry so long and thanks for answering me.
I not able to send an email to you, info not available on server.
nm
sounds like etrans- they also slow the server down
so that you dont type too fast. I had someone tell me that in the office before. I am normally not slow but could never get over my required rate no matter how hard I tried.
Yes, we have had server issues this week. Dictaphone engineers are working on it.
Have you never worked anywhere else where this has happened? This used to happen in-house where I worked too, at least once or twice a year. Machines do need upgrading and repair from time to time. And just for clarity...they did send out emails about the server issues and also about Jesse leaving. Get over it already. geez.
I use Meditech with them, but it is Client Server version. Not the old blue screen! sm
I actually like the program and I really like ShortHand but I converted my abbreviations from another program into there so I did not have to start over.
It doesn't matter where the server is, it is still a database and accessed via the internet
I have worked on Escription and also have IT experience.
I did that, but nothing happened

I have a scroll mouse, but font is still same size.  Appreicate the tip, though...never knew that one. 


Thanks for posting!


What had happened was, sm
I've known Linda for over a decade now. In the timeline of the article, which is during the time that I've known her, I've only known of Executive Secretarial Services. In many other interviews and articles, she's plainly stated about changing her goals and target market, hence the name change to ExecuScribe to reflect that she's not just a secretarial service. The ESS name can't attract MT clients, and she wanted to open herself up to that market. The articles and a conversation we had both reflect the same.

I think that all of this is a tragedy. This happened 15 years ago and for the RBJ to be rehashing all of this doesn't serve any constructive purpose whatsoever. What it will do is hurt Linda, her clients, her staff, and the community, which could very well trickle down to the MTSOs in our area. She paid her dues and it should have been left alone. The RBJ staff writer was wreckless and irresponsible in bringing this to the forefront. What I can't figure out is how all of this started in the first place, i.e., what made RBJ investigate into their past?

Rochester is dying and has been for years. We have no major or attractive employers anymore except for SMH and the non-degreed positions there are only a tad over minimum wage. Over half of the city population lives in poverty-like conditions and we have one of the highest murder rates in the country. On a national level, she did bring Rochester some recognition and she also provided local jobs.

Again, I think all of this is a mess. You have to admit that Linda's a tough one though. In the article, it stated that she made an "impassioned plea," but it was only ONCE and that was it. She didn't grovel. She's kept her self-respect intact. She's smart and she's also very savvy. She'll pick herself up and dust herself off and go about business. What she did build is very impressive, as have all local MTSOs, which I've had the pleasure of meeting in the past decade.

A lot of people are going to get hurt from this because of careless journalism. The mighty always fall the hardest. I don't think that any of us should rejoice in another's hardship.
this happened at my last job
People were staying up all night working,by the time 8 a.m. rolled around...no work...soooo frustrating for those of us who sleep at night. Had to get away from that, plus the boss had favorites that got all the cake work and the rest of us were stuck struggling with whattever was left over...definitely not an even distribution of work. I asked my boss about it, but of course, I was being crazy....
happens to all... happened to me
But i only was for 2 weeks.
Oh no! Not you too me2!! IT happened to me, too:)
Sorry, but that struck me as funny saying you2 me 2, happened to me2.
Something that has happened to me lately at MDI
I will dial in and get the no more reports message.  A few minutes later I will dial in and start getting reports from the night before or whatever, dictated obviously before the last time I dialed in.  My question is - where were those reports the first time I dialed in?  Do they transfer them off of the hospital system onto MDI's system and maybe they weren't transferred yet?  Just puzzles me when that happens and it's happened several times lately.
I'm sorry this happened to you. If it were me, sm

I would resign to keep my record clean, and try like heck to get another job but this time in a hospital or clinic and get my production skills up.  If you try and get another job at home (I'm under the assumption you might be a newbie), this could happen again.   You don't need that. 


As for unemployment payments, I doubt you could get them if you resigned.  You'd be better off getting another job right away. 


Good luck!  I hope things work out for you. 


 


It has happened to me too

Sort of the same thing happened to me as well, right before Christmas, different company though.  I had been told prior by someone that my accuracy was at 99%; only to be told by someone different that I was being fired because my quality had gone down over the last few pay periods, but what is odd, is I never got any type of feedback.


I am still relatively new to this profession--having only graduated in June of 2005.  I had also contacted my supervisor and asked how well I was doing prior to the firing, only to be told that I was doing great, and to keep up the good work. Then be e-mailed--not called--but e-mailed stating that I had been terminated effective immediately. That was the worst time to be fired from a job because NO ONE hires right before Christmas, and I am still trying to find another place.


Good luck to you


This happened to me.

Go to a different branch of your bank and this time DON'T tell them that you had your passcode with the card.  They can look up where the money was withdrawn and they will reimburse you (my bank did).  Then go to the police and they will send an officer with you to go to the bank wherever the money was withdrawn.  A report will be made out and they will check the surveillance tape to see who it was, as long as that ATM has cameras. 


Good luck to you!  Dont' give up on this.    


This is not what happened to me (sm)
Maybe it depends on the account, but I log off whenever I want a break.  I don't have to stay on the entire 8 hours straight.  Demographics didn't have to be filled in.  They were already there.  The only time I have to type anything on demographics is when there is a change, or I have to do a seach for the correct admission. 
What ever happened to DSG? Are they still around?
nm
This also happened to me at my last job...sm
Even when I said something...i was crazy and when my line count dropped they wondered why. They actually accused me of not working up to my potential in order to get benefits for my disabled son, well not acused, asked me if that was what was up. No, it wasn't....I left shortly after that last insult.

If I were you...I would most definitely say something and keep saying something or ask for a difficultly premium or something. It is unfair in my opinion.
happened to me, too. .. (sm)
only they disquised it as a new revised pay scale. Lots of patient demos and flipping thru schedules and faxes, low work volume... I would say look elsewhere, too.
Happened to me twice.

I submitted resume to one company, they didn't have any openings, so they sent it to another company that they knew had openings.  Guess they were buddies.  Another time, they saw my resume on monster.com


 


It happened to me also (twice)
Don't feel left out. This happened to me twice by Zylomed in Florida and Alex Medical Transcription in Virginia. They offered me a position, told me they would send me my papers, and I never received anything. I sent several e-mails and no reply. That just tells you how disrespectful a company can be when they treat employees or future employees this way. This must be a signal that the company is not worth our time and there are other better companies out there. Good luck!