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Serving Over 20,000 US Medical Transcriptionists

Heartland. I can't wait until they crash and burn.

Posted By: Wish We Were All Professionals on 2006-07-17
In Reply to: Heartland. I can't wait until they crash and burn. sm - Easy answer

How were you screwed? I worked there also and while I did I received fair treatment, good pay and great benefits. They gave me 60 days to find another job and paid me when work was low. I think they were always fair. What more did they owe you? If you had been offered a job earning more, etc, while with Heartland, would you have stayed out of loyalty? I'm sad that I - an alot of others - don't have a job there anymore, but I don't hope they crash and burn.

I owned a MT company and the challenges were enormous!! It's a market-driven economy and certainly companies aren't charging lower than they have to...hospitals call the shots and MT companies are competing to get the business. This is driving down revenues for companies that can't change wages to employees. I closed my business and it was no reflection on my loyalty to my MTs. It was a necessity because my bank could no longer be loyal to me. Do you think its personal? How long can a company continue to lose money? It's the way of the planet now and the best thing we can hope is that our industry completes this swing through these low price times and Heartland becomes a company that purchases labor in the U.S. again. I would rejoin them in a minute! In the meantime, let's do ourselves a service with the future in mind: improve our skills, show up for work, stop complaining, and produce awesome reports. That's how to compete for our jobs!! Not bellyaching.


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Heartland. I can't wait until they crash and burn. sm
I loved it until they decided to screw us all over in the end. No loyalty at all.
I know Heartland makes you wait that long.
nm
You may want to check out H2/H3 crash test studies....
or not.....
Burn-out. You have burn-out.
nm
She tried to burn me bad too. Wonder how many she
tried this on? Always find it interesting when people advertise for account managers also - what their QA/MT not good enough to promote from within? Scary place - so glad I'm gone!
Burn out
In 15 years I've seen my income go from 120,000 a year down to 18,000 a year. The difference is all the waiting for work time -it takes as much out of you as working, but it's not as productive. Somewhere in the last decade MTs lost a lot of respect, and it's a job similar to sweat shop labor now, and no one cares except the MT.

It's not going to improve - it's time for all of us to find something else to do. I went back to school for the third time - a year from now, I'm out of this business. It's the best plan. Only when enough veterans of this business leave will the working conditions improve.
don't burn your bridges
happened to me too. there were six of us, they kept one. they kept telling us, don't worry. our job then ended. my advice, don't burn your bridges. i know you are angry. tell them you will be there for them in case it doesn't work, you will edit for them, etc. in my case, they tried their new system or whatever the hell it was and it didn't work. they hired be back to edit and eventually to transcribe again.
Did not burn bridge, was well liked.
Thanks for the encouragement!
Testing burn out...sm
How many of you are tired, tired,and sick and tired of these EXTENSIVE test?  I know I sure as heck am and one place wanted me to do this EXTENSIVE 5 part test for SOAP notes.  No way, no how, no matter how good they say the dictation is or how easy.  I don't have time for these stupid written test, give me a few files, let me transcribe then and be done with it.  Jeez Louize!!!!
Never burn your bridges. You never know who is
a
Take a leap. Just don't burn your bridges.
///
I did it for years.....no more though. Severe burn out. sm
I did it for about 12 years. Actually, I worked 4 jobs, about 4-5K lines a day. To be honest, looking back, it was not worth the toll it took on my psyche, as well as body.

I say if you really need the money and can manage it, do it for a little while. Eventually, the stress wears on you. Don't forget to take some time for yourself during each day, even if it is 30 minutes or so.

For me, I was working and working and working, and never had time to enjoy anyone or anything in my life. I realized that was not living life at all....and the money, while it was nice at times, really wasn't worth losing my friends and enjoying life over.


Would you just go away? Dont you have a flag to burn somewhere?
x
steady slow burn

When I see MTSO's patting themselves on the back for paying for spaces and actually bragging about it as if it was a fringe benefit, it makes me want to spit.   


I am not impressed, people.  That should be a given!


How about a decent wage you pilferers!  I am sure you gave yourselves an annual raise at our expense. 


I can't help thinking since this is a female-dominated work force that that is the reason we do not have a standard pay scale that reflects the real world and what things cost. 


We really haven't come a long way baby after all.  We're are still being exploited. Anyone care for a Virginia Slim? 


my opinion, don't burn bridges, especially in this business...
stay in good standing, if you can.  this is assuming you had a good working relationship with no problems (?) 

I left a few months ago, and only because of needing full-time work and more money.  they were perfectly understanding...
Don't burn your bridges with this guy. With either of the suggestions mentioned below, he may
:l
Yep, just did with TT, well worth looking into if you didn't burn bridges. nm
;
I'd have to third that motion. In this biz, I never burn bridges I may have to cross later or sta
on. I do my best to work both until I see how it will work. Trust me, I have seen in only a day if there was potential or not at a new job. You get a feel for support, difficulty of work types, and overall general feel of what this new place is like.  Besides that, when I first came home to do transcription and had to give notice, as this is what i had one previously in the outside world. Boy was I shocked when after giving my 2 weeks notice I found out I was locked out of the account. Apparently, my 2 weeks notice ended NOW....so beware and be cautious.  
Very true. Good reason to never burn bridges in this biz.
x
This is the most classy way to quit. Remember, never burn your bridges either! nm
.
Heartland?
Has anyone heard of a company called Heartland Transcription out of Toledo?  A friend of mine has been talking to them and wondered about it, so I told her that since I was online right now I would ask.  Thanks! 
Heartland
You MUST be their recruiter.
heartland

TAKE EVERYONES ADVICE, DON'T GO THERE - BEEN THERE - WORST EVER.


Heartland
WOW! What paper was this printed in, the post doesn't mention it. Also age discriminations is llegal folks, and just fort he record HIS hired me and I am 58...make me wonder..................nola
Heartland
I myslef cannot help but wonder what is going on with Heartland. I currently work for them and scared I will end up without a job.
Heartland does.
xx
Heartland?
Does anyone have info or updates on what is going on at/with Heartland? I've heard about quite a few layoffs in the recent days. Thanks.
heartland

 


sometime back, there was a post in this forum regarding heartland's sale status. it refers to spi backing out of acquisition of heartland...


Heartland.....sm
Medical transcription business booming
Anshuman Daga

Bangalore, February 20
Medical transcription firm HealthScribe India, which uses India’s large pool of English-speaking graduates to enter medical data on US patients, expects its revenue to nearly double annually over coming years.

“I expect our turnover to grow at 80 percent compounded annual growth rate for the next few years,” HealthScribe’s Chief Executive Officer Tony Hales told Reuters in an interview.

The company, a joint venture between Max India and Healthscribe Inc of the United States, currently does $6 million in business a year.

The booming medical transcription business has become a $ 6 billion industry in the USA.

Transcription professionals key in medical data such as patient histories or treatment into computers after doctors in the USA phone the transcription centre and verbally record their observations. Once keyed into computers the data is transferred back to US hospitals via e-mail.

Global Centre

India has become a global hub for medical record transcription business with the establishment of high-speed telecom links and its large number of English-speaking graduates.

The fact that wages in this field in India are only 15 percent of US salaries is the biggest draw for firms such as HealthScribe to set up shop in India, Hales said.

“Our (HealthScribe’s) only limitation for growth has been time and experience,” Hales said. The company was not adding more than 75 to 100 employees a month to ensure that the quality of work is maintained, he explained.

Hales said it takes about four years for a local employee to match the quality of work done by his counterpart in the USA.

Other foreign companies in the same industry with operations in India include US-based HeartLand Information Systems and CBay Systems (India).

The growth of such services has been fuelled by rising demand to maintain basic hospital data and records and use these as legally recognised documents for US doctors to support medical decisions. Reuters

Heartland?
Who is spi? Thank you.
Heartland... now what do we do?

So... what do we do now guys?


Heartland
So sorry to hear about what happened.  They will lose their clients.  Are any of you from MS, AR or TN???
Heartland
I'll bet the we take care of our people people have even them beat dirtwise.
Heartland
Very sad, well-written. Please, please, forward this to former Senator John Edwards at OneAmericaCommittee.com. Please browse the site and familiarize yourselves with the work the Senator has been doing. I believe HE REALLY CARES. Please anyone who has the time, browse the One America site. You can sign up for updates from them and help by signing petitions and just spreading the word. It's time for Americans to take back America, don't you think? Thanks all. God bless you all who have been treated in this fashion by Heartland, but consider that some way, in some fashion, the ones who did this to you WILL get their just rewards.
Heartland

The we take care of our people was supposed to be in parentheses but didn't show up in my post. 


Heartland
I am sorry for all of you. I had the miserable experience of working for Heartland a few years ago. I stayed only 6 months so I didn't have to reimburse them $2000 for their flying me to Toledo for training (what a joke that was) me. For those of you who want to write their clients, be careful. It technically could be a violation of HIPAA. Instead, write the newspapers where the client is located. You can bet that their staff members read the letters to the editors. A letter to the client could just get buried by the administration. I know of at least 2 instances where a client was outsourcing to India, but their staff was unaware of it. Do not, of course, mention the name of the client. Call it a local medical facility or a medical facility located in this state or area if there is only one medical facility in that particular town... something like that. It has been a few years since I worked for Heartland, but while with the company, I edited reports typed in India. If any of you want to E-mail me with the city and state (no other information) where a client is located, I will be happy to write a letter to an Editor too. Best of luck to all of you.
Heartland
HCR Manor Care is the mother company for Heartland, Inc., they are NOT BROKE by any stretch of the imagination.
Heartland MTs.....I want to ......sm

tell you how sorry I am for your situation.  Take some satisfaction in the knowledge that eventually Heartland will realize they made a grave mistake by outsourcing all their work overseas. 


If you are interested in working for a 100% US company, perhaps I can help you.  Just drop me an email through the board here.  Good luck to all of you!! 


Heartland
YOU are so right. I have said all along from all the posts I've seen from MQ to anyone else. They cry gimmee, gimmee, gimmee. They don't get what they want, so they bad mouth the company, but OMG, don't even think of working on weekends (except maybe every once in a while), or a holiday, or after 5 pm. If that's the schedule they have been looking for, they are in the wrong field. You can't watch soaps and eat bons bons while you transcribe. I basically work the same schedule I did IN a hospital, usually all day Saturday and I work from 5 a.m until I have met my own personal quota. This is a good field but I think it has been trashed by those who thought it was a cushy way to make easy money. Wrong, wrong, wrong. It takes as much dedication to do well at home, if not more. I agree some of the companies have taken advantage, but by and large, a lot of these people do a lot of stuff they wouldn't do or couldn't get away with while working on site.
Heartland MT
I am suppose to work today but who knows what will be in store for me. Standby or work.
More on Heartland
Why do the hospitals that contract with Heartland allow the work to be in India?  I know there are hospitals out there that do not want the medical records overseas.
Not from Heartland but if it was me sm
and I could afford it, I would take the rest of the summer off and collect unemployment.
Heartland
Does anyone have any recent information? TIA
Heartland
Wondering who bought them...
Heartland

Hi,


Heard a rumor that Heartland is going to close down its HBT in India. Can anyone confirm it as a rumor or otherwise.


 



Heartland reply
I worked for that company for about 4 months and they were a JOKE!! I am talking in the first few months I had 8 different accounts and they were constantly changing the formatting/something about them daily and you had to run off about 150 pages everyday. I NEVER once got the same doctor EVER!! I typed on 4 different accounts all in the same day and they all had different formatting. It was a nightmare! I would not go back to them if they paid 20 cents a line!! RUN FOR YOUR LIFE!!!
Heartland sold
HIS employees - watch your backs - they have sharp sticks to put into your back while smiling to your face!
TransTech/Heartland?
Why on earth would you think this?
TransTech/Heartland
As far as I know, they are not. Heartland is now up for sale, however. Could it be possible that TransTech is interested in buying it?
I love Heartland
nm..
Thoughts about Heartland....

Has anyone worked for this company? What are their strengths and or weakness? I have been offered a position with them. I need an honest answer please!