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Serving Over 20,000 US Medical Transcriptionists

Here's the inside scoop. sm

Posted By: In the know on 2007-05-07
In Reply to: be careful of what you print - I asked the same - crossthetdotthei

The accounts that are listed used to be overflow accounts and we keep on taking more and more work from them and adding more work types, so we need more people.  The hospitals are huge and we just can't keep working OT to keep them caught up.  I know this only because I receive the group emails talking about new work types or more work of ones we already get.  The Michigan account advertised for has a great supervisor and is an easy account with higher than usual line count possibilities once you learn the account specifics.  I'm not on that one anymore but used to be before the restructuring a few years back, just do backup occasionally for it now.


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The scoop
Here is what is going on at OSI: The QA Manager is someone who a lot of people feel like it inexperienced to handle the position. Its caused a lot of the problems. As far as being an MT at the comapny, you may or may not ever notice her. Its risky but not completely out of the question.
Okay, here's the scoop.....

Below is a cut and paste from an email I just received from this company.  I don't know if they offshore or not.  Also, I tried to see if I could find their website and could not do so.  Here is a cut and paste of the response I got and it just doesn't click with me.  Take care all.


 










We are needing about 12 ICs not employees to start, and will be adding on over the next few months a few more.   These are fulltime and part time, but we need at least 10 fulltime to start.  Below is further info.  You resume was posted on MT Daily

 


MT Work Specifics


 


Startup Date:  Jan 2, 2006 with others added in as they can for the next two weeks.


 


Worktype:  Multispecialty clinic, DS, clinic notes, Consults, Psychiatry etcetera.


Dictators:  Mostly English speaking, sound very clear, digital wave files, ESL docs are clear, (possibly 5 out of 100 doctors a bit of a sticky mess to type up but all others very good).


 


Transmission of Work:  Work is taken direct from a pool for transcriptionists, and work filters in 24/7 and drawn at will by the MTs.  This will allow for work 7 days a week for those who want to work varying hours/days. 


 


Computer Equipment: 


Ø      A good computer (preferably no older than 4 or so years, with a good lot of RAM


Ø      Word 1997 or 2000 ( I believe 2003 will also work but not sure yet)


Ø      a sound card, good headset for transcription work


Ø      DSL preferred for speed downloading


Ø      FTP program (we have one you can use free) 


Ø      foot pedal


Ø      medical spellcheck program


Ø      line counting program (we have a free one we can send you if you don't already have one, counts will be compared to our in-house counts)


 


Special Equipment: 


Ø      All MTs will be hooked up to a web-based program, in which they will draw sound files as well as type up reports.  Once those reports are complete they will come to our editing department automatically. 


Ø      Wave pedals particularly for this type of web-based program will be provided by us, and the expense of $87 (plus nominal shipping fee) taken from your first pay. Note:  Some of you may already have wave player pedals that will work with this system so we will test them out first.


 


Experience Requirement:  MTs must have good experience or be willing to train properly to bring their skill level up to par. 


Line Count:  65 character line WITH spaces  (average report approx 3-7 minutes of dictation, depending on worktype)


Status:  Independent Contractor only


Pay Rate:  Varies depending on experience and will be discussed individually.


Pay Dates:  Invoices are paid on the 5th and 20th of each month and are done by direct deposit to your bank unless otherwise requested.


 


Do I work remotely?  Location of MTs does not matter as the work is drawn from your work pool, therefore you can begin any time of day or night, although we are hoping to mostly find those who can work daytime and weekend.  Those who can work evening for a few hours are also welcome.


 


How much work can you draw?  As much as you can complete in a timely manner, with all work being done by day's end, and completed properly and accurately.  If your work is lacking in accuracy you will be cut back on workload until accuracy levels are appropriate again.  We tend to hire only good experience but will always work with an MT if we see potential for improvement.


 


If you are interested in testing after reading this information and discussing rates, please be in touch


 


What's the scoop?

Just wondering what there is to know about TSSC, LLC . . . saw their ad, but not much info available as far as I can tell.


TIA


want the scoop on D&L
I am sure those who have posted before would not mind - just reply by email instead of posting. Some things are better understood through email.
Same Scoop Here
I'm FED UP as well. I have been wanting to give her notice for a while but I've been waiting to get some money which I need first. Its been one thing after another. I'm getting rid to start filing complaints but a lawyer would cost me more than she owes me. Anyone know anything about small claims court?
Here's the scoop...sm
opening is for Full Time work only with 1200 lines per 7 hour shift as the minimum production standard. Pay is based on experience as determined by the hiring supervisor..
What's the scoop with Transolutions new QA? I sm
was offered a job and thinking about it but don't it if they nitpick you death on QA. They pay is kinda low though, only 6 cents a line.  Isn't that lower than average?
here is the scoop on flexibility with DSK
I worked for them and was told I could have flexibility. This is no lie, I would run out to the mailbox to get the mail, or maybe get interrupted with a phone call - probably no more than 10 minutes away from the computer - AND I WOULD GET A PHONE CALL FROM Diskriter ASKING WHERE ARE YOU? ARE YOU ON BREAK? YOU NEED TO LET US KNOW WHEN YOU ARE TAKING A BREAK OR GOING OFF TO LUNCH.

When I took my lunch break, my phone would ring if I was over 30 minutes. I felt like big brother was always watching.

Maybe it wasn't that way with everybody, but I never ever deserved that kind of monitoring for any job I had. The sad part was that when I worked for them there were times I would not have any work whatsoever, but was told not to leave my house in case work flowed into my que. One day, I sat for three hours on a Saturday morning because they insisted we do overtime, and I did not get my first job until 10:40 a.m. THREE HOURS ON A SATURDAY. I can still recall that day - I made $17.00 for an 8 hour shift. I quit shortly after that.
I REALLY need the scoop on RI Unlimited, please!
There was a little blip about RI further down the page, but it didn't say much. I did a search. Some people like them; a lot of people hate them. Folks, I could really use some specifics here so that I know what I'm getting myself into. Do they run out of work? How's the communication? I've heard they dock pay for mistakes. What kind of mistakes? I mean, there are punctuation problems and then whole medical words that can be misspelled or left out--and there's a huge difference between the two. How do they pay? Do they give raises often enough (or at all)? These are the kinds of things I need to know (and anything else you can add will be helpful). Thank you--I appreciate it very much!
Whose got the scoop on MT World?
Good, bad, and the ugly is welcome.  Thanks!
Scoop on Medware????

I was just offered a job from Medware.  Can anyone tell me a little more about them??


Thanks!!


Need the scoop on Amphion
Thinking about applying, please give me the scoop, thanks!
Want the straight scoop? Here ya go..
On the debit side:
1. Emails SOMETIMES are not answered promptly, sometimes not at all. This happens, it seems, if you ask a question that management might not want to answer for whatever reason, such as questioning Q.A.
2. Sometimes it takes a little too much time to suit me for the next job to download. This probably has to do with how many people are working on the system. I haven't asked because it really hasn't been enough of a problem for me to even mention it.

On the credit side:
1. I, personally, have run out of work totally only a few times, less than I have fingers on one hand, in the 5 years I've worked for TransTech. The first time I ran out of work, I asked for, and was given, back up accounts so that now if my primary runs out, as it does frequently, I have plenty of work on my back up accounts. I would imagine that running out of work would depend on whether or not an individual MT was willing to do any kind of work and on different accounts. In other words, doing what you hired on to do and that is the work they need to have done. Anyone not willing to do this might run out of work but that, IMHO is their own fault.
2. My paycheck is ALWAYS on time and correct. I actually received an email once telling me that they had accidentally shorted me on my paycheck and that the amount would be added to my next check. The amount was so minute that I didn't even realize I had been shorted.
3. Tech support is THE best. I have rarely required the assistance of tech support but when I have, I email and usually receive a call within 5 minutes. They get whatever problem I'm having corrected and I'm good to go very shortly.
4. Everyone in the office is ALWAYS courteous and helpful. I rarely need to call the office at all but this has been my experience the few times I have needed to call.
5. Their software is very user friendly and takes practically no time to learn. I am a complete computer incompetent so when I say this, I know what I'm talking about.

I guess that about covers it. I don't post often but it really ruffles my feathers to see such derogatory posts about a good company; especially the posts saying Transtech doesn't care about quality. That is a blatant lie. I do not know if they hire less experienced MTs or not. I hope they do. If, indeed, they do I feel certain they are left on full edit until they have proven their capabilities.

Now you have it, the good, the bad and the ugly from an MT who is some 600 miles from Houston, Texas, has never been to the TransTech office and probably never will be, so puleeez don't call me management.

Like Forrest Gump....that's all I've got to say about that.
md-it ever heard of them/any scoop?

I was looking for a smaller company as I'm getting disgrumbled with these nationals.  I found this MD-IT listed as a pacific northwest company, but see it has a lot of offices all over.  Anyone ever work for them and have any comments?  I see they don't want to talk to you until you take the test, which I want to avoid if they're bad news to begin with.


Thanks in advance for you help. 


MDI-MD? Whats the scoop? I know I have seen info on them
but for some reason search is not bringing anything up. Would prefer to hear from both current and former employees.
What's the scoop on Transolutions new payscale??
nm
Whats the scoop on TTS out of New Hampshire?
Are they still on the crap list?
Focus Infomatics...the scoop

I have been very curious what this company pays.  I know someone who applied this past week and with 15+ years of experience they were offered 6 cpl, 3 for editing.  Thought I would share, just in case you were wondering.


Can someone give me the scoop on Trans Health..nothing in archives...NM
NM
see inside
As I mentioned before, the best thing to do would be to send a resume directly to the medical records director. If they are in need of a transcriptionist, chances are they are going to walk that resume right down to HR and have them get in touch with you for an interview. And it also lets the MR Director know that "hey, there are people in the area, and we don't have to outsource overseas or out of the hospital."

I can't say it enough - I wish I had lived in St. Louis because I would have taken the job in a heartbeat. Some people did work at home and others worked on site.
See inside...
I love the fact that there is always work (except on a few occasions around holidays, etc). I love that I can generally get an answer to a question when I ask it. I love that my pay is always on time (as the previous person said). I love that they do not outsource to India. I agree, there have been some changes, but I really love MDI.

There are some minuses too, but I have worked for a few other nationals after working at a hospital, and really, MDI is the best I have seen.
sm inside
I was in a simlar situation once.  I didn't want to burn my bridges, just in case the other job didn't work out so I told them I could not commit to full time as some personal issues came up but that I would be able to help them out 1 day a week.  They allowed me to do this, and it ended up that I went full time with them later, as I actually made more money in the long run... better dicators, etc...
Look inside for what
Rolling On The Floor Scaring The Cat Laughing My @$$ And Other
Body Parts Off.  Teresa, they may have an opening at OSi or SoftScript for you.
Thank you!!!! Please sm inside
Thanks for all the information!  Did you feel that you were able to get yourself on some sort of 'schedule'?  I just left somewhere because I had no idea from day to day when I would get work or how much and ended up waiting around all day long sometimes and either getting very little to nothing or too much at once for the TAT.  Did it seem pretty manageable?  (I would also rather work during the daytime hours...)  Any advice would be greatly appreciated. Thanks again for your help!  
see inside

I worked for them recently (within a year). They had software changes earlier to that, so if you see negatives about technology problems, it was before that. Evidently they did have lots of problems back before they were on their current system. Still some occasional bugs.

IC only. Good accounts. Put you on one account, and you stay on that account. If you have a similar experience to mine, you won't run out of work on your account.

Software getting dated. Not written by/for MTs or with requests for MT input. Hence, you have the programmer(s) doing really strange Keystrokes that are not productivity-friendly. They fix one thing and break three others. Need to fire the programmers and invest a bit more in getting decent programmers.

Office staff--THE best, hands down. QA will leave you alone unless there's a problem. You don't get QA scores sent to you or nitpicking. You either have good quality or they'll be contacting you about it.

Hours--THE best, once again. You have a quota to get in every week, and you give them a weekend day. Other than that, you're free to get that time in when you can.
OTI is also the company in my experience that's come closest to actually treating ICs as ICs.

I have worked for many nationals, and OTI remains my best overall experience. I had to leave because of needing benefits. That's the only reason I left. I would recommend them to anybody who's got at least five years of acute care experience in the Basic 4.


See inside. sm

SoftScript pays up to 10.5 cents a line with full benefits.


JLG, I believe, pays up to 9.5 with benefits (or at least they used to). 


Be sure and watch the job boards for hospitals hiring for at home workers.  Good pay and full benefits at a great price.  Don't settle without checking all options and best of luck to you.


See inside. sm
Their ad on MTJobs says 7 to 9 cents a line. 
see inside
I used to work for them.  Is this transcription or editing? Is the patient name not there, or are you having problems getting the template?  Is there a button with three dots near the patient info on the screen?  If the patient name is not there you need to listen first and then input the first and last name on the screen.  It is hard to know exactly where you are.  Hope this could help some.
See inside
Pay rate - range is 0.7-0.9 depending on a lot of factors (for clinic). Includes spaces.

Flexible - for clinic and ortho - YES!!!!

Weekends - I do my Friday work on Saturday but not sure if required.

Word - some accounts yes, some no. I type in Scribe, which is Word-based and very easy.

In fact, flexible has hurt me today. I have not started yet. Queen of the game shows today!
No. Inside is what you said in your OP.
I just completed an interview process with JLG. The owner presents herself as an MT who understands our situations

You are wacked and definitely not someone that any co would want
See inside
Then I guess Scribes/Nightingale lowering their rates (without notice) from $1.05/minute to $.80 or $.85/minute sucks even worse than I thought.
Please see inside.

This is my first time doing IC work.  I imagine it will eat up some of my profit, but I am just having my other job hold out a little more.


You only do as much as you want.  She will send an e-mail out to the P.R.N. pool of transcriptionists stating, I have 60 minutes of Dr. Mickey Mouse available.  His speciality is ENT.  It is due back by noon tomorrow (Pacific standard time).  Does anyone want all or part of this?  Then (based on whoever responds first) she will assign the work.  Let's say you want 30 minutes of it--you would e-mail her and state, May I have 30 minutes of Dr. Mickey Mouse's work?  If you're the first to ask, she will assign it to you. 


You don't have to take work...only e-mail her when you want it.  There is not that much work.  She e-mails maybe 1 to 3 times a day.  So the work volume is pretty minimal, but it is something to fill in slow periods with another job.


Hope this has been helpful.


Chickadee


see inside
I usually get what I need.
inside
www.advancedtx.com
See inside.

SPi Transcription - web site is:   


http://www.spi-bpo.com/web/spi/text_page.jsp?fldr_id=199


I read some of the MT Stars archives entries that gave the impression they were now an American company. 


After reading more, you may be right.  I think they may be foreign-based.  They acquired an American-based MT company several years ago and set up their corporate office in Nashville, TN but sounds like they are still pretty much an overseas company.  Kind of confusing.  Anyway, check out the web site for more info. 


 


Oh, OK - see inside
I work for Cymed (now SPi) and no change at all as of yet.  Hopefully this will continue.
See inside.
It's an Indian company, run by (India) Indians, but they hire Americans and the accounts are American hospitals/doctors.

They have both straight transcription and voice recognition editing, I believe you have to do both. Mostly hire ICs.
What they did was ... (see inside)
Suddenly, with no warning, cut people's salary by a huge amount. I had worked there for almost 3 years, and the cut took me back to the starting pay they had given me when I was fresh out of school. This was despite being able to do absolutely any kind of work they had, plus working on weekends and holidays with no extra pay or compensation.

They were originally Scribes Data, bought out by Nightingale. We were assured absolutely nothing would change regarding the MTs with the buyout, but they lied.

I really miss some of the doctors I transcribed for there, but I couldn't take a huge cut like that, especially without notice, it was a real slap in the face, in my opinion.

I did learn an awful lot working there (acute care of all types).
See inside...
The present job may be sending you tons of work, but if they're not paying you, you're not making any money.

I would do minimal work for them, and maximum for the new place. Old place can't complain about you not working if they're not paying. And the only way to see if new place will work out is to try it.

Good luck!
Sad see inside...

First let me say I am not paid by the line, but by the report.  Secondly, my lead has been wonderful.  I keep in close communication with her.  I also let her know that if extra help is needed I am available.  I honestly feel like me keeping busy is related to the two accounts that I have as well as my lead.  I was adamant about getting a second account.


I am sorry that your best day this pay period has been 175 lines, but you really have to question the variables surrounding this.  Do you work on a large account, what about your scheduled times.  I know that with radiology, usually the doctors are very active first thing in the morning taking care of the films from the night before.  This is a good fit for me and I will continue to voice that.  Even if things were really bad, I would be ringing the phone off the hook with my lead and the office trying to get resolution.  Jumping ship is not always the answer as we change and find ourselves sinking. 


In the past I left one company that I had been with for 6 years and it took going through 3 other companies before I found one worthwhile, which was not KS.  I hope things work out for you and you can pick up more work because no one can survive on 175 lines per day.  Good luck!!!


Looking for a job? See inside, please

MTStars provides the most extensive listing of job opportunities anywhere.  Our Job Seekers forum is free and the job advertisements are usually very descriptive.


We also offer a free resume bank for you to post your resume on. 


If you have questions about a specific company, please ask here on the Company board.


Please:  Do not post job-wanted posts.  Do not ask what are good companies. 


Otherwise, you will have to search for your position through the job ads and the application process like everyone else. 


If you have questions, feel free to email me.


Goldbird


See inside
Granted, there are many, many Americans who do not use the language properly even a little bit, but these people typically do not become MTs either!

Oh, if only this were true! Some of the work from India I have seen is MUCH better than some of the American work. Way too many poorly-trained Americans with terrible grammar skills, and many of them can't even spell grammar!
More inside ....
I know now that they pay by production and that the minimum per day is 1350.

I'd have to go in house for training but only until I'm comfortable with the system (it's a new platform for me) and they are comfortable with letting me go. The transcription manager told me it would probably only be a few days. The hospital is about 45-50 miles from my house so I'd want to come home just as soon as I could.

All their employee MTs work at home except the manager, and she has been there for I think 13 years herself.

The other thing that I didn't mention is that I have done work for this hospital before, but I usually do ops and I probably wouldn't get those from the hospital as obviously they send those out.

I guess I'm just not sure whether to jump ship now since this particular new position is open (if I could get it), or wait until I actually have no job.
Inside...

Do a search in the Company Board forum (make sure that's what is selected) for Focus and/or Focus Infomatics.  That should give you plenty of resources.


Their pay is 8 cpl standard transcription and 4 cpl edited.


Amanda


Look inside....sm
They require everybody to be at least 20 hours a week. I work 25 a week and make the 6000 minimum line count (for part time) in the 2-week pay period. I'm usually at least 1000 above that so I could probably work less than 25 hours a week and still make it. I have been working at least 30 now with extra hours during the time they need extra help, so I'm easily beyond and don't have to worry. The account instructions aren't so bad if you stick to your primary most of the time. It's just flipping back and forth that makes you pause and think it through when you come to something that you know can go either way. They are awfully picky on some things. For the demos, a lot of things fill in but not all, so you have to take some time to do that, depending on the particular account. It's not hard, just time-consuming.

It's like any job...some good...some bad...but overall it has been fine for me and I'm glad I tried it out. Of course I don't have any other national to compare it to since I've only been with local clinics before.
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1. No longer treated as professionals. **********I have never experienced this. I am always treated as a professional business owner. Maybe it is the way you carry yourself??

2. Just got offered 14.00 to 16.00 per hour to write a transcription training program for company in India. (yea, for that amount... it is not going to happen). ***********I would not accept $14-16 either. Is that the maximum you can get these days. I have been fortunate enough to have good accounts so the per-hour-figure has been good for me and others from what I hear.


3. I truly feel SOME MTs do not take the work as seriously as it was several years ago so therefore the more need for QA (added cost for companies) *********Not sure about that either. The work is now outsourced where as before it was done in the hospital, and the doctor could just pop in the department and ask for a correction (that drove me nuts but they did it). Services have to offer some sort of guarantee (second review by QA if necessary) to be competitive don't they??

4. People that work at home do not work the schedule they agree to. (this is a job).************ It is a job, but for some a subcontractor's job. That means work the hours you choose. If I agree to a schedule I'll work it, but I'm not sure what others have agreed to work and either are you. How can you presume??

5. I can't be grateful for not having to purchase clothes for work. I still have to have clothing to wear and that same clothing is what I can work in. ********Can't speak for everyone, but I am definitely not transcribing in heels :)

6. More and nmore people look at this job as a way to take care of young children at home. i.e avoid the cost of daycare, etc. Please!! It is still a job!! You have to work! **********It has been exactly that for me. I have been able to raise my children and earn a great living. I do my job so well I can do both. Sorry you feel you have not been able to or others like you could not achieve that.

7. Absolute thing worst about working at home..... there is no difference from being at work and at home. *********I don't know any other job where I could throw a load of laundry in, start the dishwasher, run an errand, or work at 3 in the morning if I could not sleep.

Sorry for the typos, but I am so tired of seeing/reading how great it is to work from home. It would be great if people took it seriously, but they do not! *********Maybe all don't take it as serious as they should, but honestly is isn't it that way everywhere?

5. ********Just my humble opinions :)



See inside please
Since when does a Transcriptionist have a college degree? Well I have had my degree for eight years now. And yes it is a degree from our local college, and yes it is in medical transcription thank you very much.
see inside
be a high producer, be able to cover every work type on your account, be able to work more than one account -- and be very consistent in meeting line counts! My raises were for bribes to get my line counts higher. I've been on start up teams for several new accounts because of the versatility in adapting to different account specifics.

In other words, make yourself invaluable and the money will come.
see inside
Dan,
I just read your post and I think it is great that you so openly willing to discuss your business, mistakes, strengths, etc. If only more business owners were like you who realize that everyone is human and mistakes do happen and would accept constructive critism. You sound like you would be a great person to work for!
See inside
It usually costs $15-$20 to do so and I would definitely charge you more, if I were them.

It takes time to process the info for FedEx or UPS deliveries and, if you've missed the pickup deadline, you have to go out to a dropbox, etc.

I'd definitely charge you past the cost.


See inside
Genius, what I said was the problem with your statement that a credit check tells how responsible you are. It DOES NOT tell how responsible you are - it reflects your financial situation, which is controlled by many, many outside sources.

You sound like a spoiled little princess who has a husband who gives her everything she wants and you work for extra money to spend on yourself.

Maybe one day you'll face a divorce, death of a spouse, prolonged illness, legal problems for yourself or a family members, that will tarnish your credit rating and then you'll see how real people have to face consequences that are not always a result of their own actions. What a little snit you are.