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Hmm .. the TTers are not complaining anymore and Focus/Nuance are advertising again. nm

Posted By: Maybe gourdpainter was right on 2009-06-22
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Focus / Nuance
Here's the URL to a PDF press release from 3/15. Nuance not only owns Dictaphone, but is the company that created Dragon Naturally Speaking.
http://www.focusinfomatics.com/2007-03-15_Focus_Release_FINAL.pdf
Focus (Nuance)

Does anyone have any info about this company?


I was sure I had read previously posts but I am unable to find.


Maybe I am just looking for the wrong word  combination or on the wrong board?


Any information appreciated!


Nuance/Dicta/Focus
Yes,they all fall under Nuance. I had not had any coffee when I answered the question. Still could use more.
Focus Infomatics/Nuance

It is no longer a mystery to me as to why or where our worktypes (especially ER) are slowly disappearing from accounts at Focus Infomatics/Nuance.  On their website, Nuance has stated that their goal is to totally automate transcription.  I wonder if that goal includes the eradication of MTs?


Anyway, here's a peek into the future with Focus Infomatics/Nuance:


http://www.healthcareitnews.com/story.cms?id=9978&fromRSS=true


There's more information on page 2 as well.


 


Focus Infomatics/Nuance

I would avoid this company completely.  After much emailing back and forth with Janeen Neale, who led me to believe there was an account for me, I was advised yesterday that there was a hiring freeze for my intended account.  No mention of this was ever made to me before.  Also, she advised me that Vista and Word 2007 would work just fine -- then in yesterday's email telling me about the hiring freeze, she also added that the account didn't work with Vista/Word 2007 -- only XP/Word 2003.  To add insult to injury, she even got my name wrong!!!, lol.  Avoid this company.


Sorry, meant Focus Infomatics/Nuance
NM
"A subsidiary of Nuance" Why does Focus always post this? thx. nm
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DOL CONTACTS TO REPORT FOCUS/NUANCE

Hello,


Whenever an employer requires you to work a certain schedule or attend a mandatory training, they are are absolutely required to pay you a minimum wage.  Period.


Long story short, I was in the same boat and contacted DOL a few months back.  With regards to Nuance/Focus, a company located near Boston, MA, here is the DOL office to contact regarding the issue of not getting paid properly:


US DEPT OF LABOR
WAGE AND HOUR DIVISION
JFK FEDERAL BUILDING
Room 525
Boston, MA  02203


Phone:  617-624-6715 or 617-624-6700


Persons to speak to:
Mr. Paul Sullivan (not sure of his title)


Mr. Robert Lang, ( I think his title is Assistant District Director).


 


Focus/Nuance - Dictaphone-offshore
Focus is the offshore subsidiary of now Nuance also known as Dictaphone - they have just formed an on-shore team thus all the new positions - temporary to be sure - they will take any account and then throw it offshore after a while
Focus is advertising for "Senior Director of Recruitment"?!?!?!

What in the H-double hockey sticks is going on over there?  The senior director of recruitment has to transcribe and format reports? 


What kind of a circus have they got going on?  They lay a bunch of people off and then post this bizarre position?


Run, run, run from focus as fast as you can...


With Nuance buying Focus, what will happen to the eScription accounts? sm

I really don't think eScription is going to like the fact that Dictaphone/Nuance is going to be working on their platform and learning their secrets to their software.........do you?


This is so interesting to me as I am an eScription editor.  Maybe it is time I start my own business again and contact all of the eScription hospital accounts or contact eScription and get their input on this.


In reading Nuance's press release, Bringham Women's Hospital is an eScription account not a dictaphone account.   Very interesting......Don't you think?  Would love to hear opinions on this.


I heard Focus was bought out by Dictaphone (Nuance) less than a year ago. So I think it would be a s
move. Nuance's website looks sturdy, and I know dictaphone is doing well, so how can a company with that kind of backing give you any kind of worry? I'd take it. Good luck whatever you decide.
Focus bought by Nuance/Dictaphone, DRC bought by Acusis. nm
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You should check out the Nuance website and the Focus website
Nuance is Dictaphone and since a lot of use Dictaphone equipment, you can say we all have something to do with this. If you are surprised at the website above, look at the US website of nuance. Just IMHO and try to get both sides of the corporation.
TTers
Check your email if you are looking for work. Some great news just came.
Can some TTers e-mail me? I have a bunch of ???
about time sheets and so on.  TIA. 
Soon I will be able to call the TTers here all newbies because VR here it comes
I am going to have the last laugh because VR is going to be implemented and all these postings will not be so funny anymore, such as only newbies like VR, only people who cannot make a living at regular MTing do VR, only very slow people are doing VR. It is coming back to bite you in the behind so get ready. I would like to see the people from this company come back on in about a year and repeat the same statements you have said about people on here who actual profit from VR and make a living doing it. Have fun because its hereeeeeeee.
So only happy TTers need comment?

There was just a huge thread about no work at TT yet they are hiring again.  This has been the pattern over and over for the past 6 months or so. 


I don't work there, but in READING THE ARCHIVES there is a trend at TT.  They claim to have new accounts, hire on new MTs, and then the new MTs wait.


There are also people who work at certain companies that don't want to post the positives because they don't want a flood of resumes hence putting them out of work.  These companies like the new hires as they work for much cheaper.


General Facility with a cast of TTers.
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Focus, focus, focus on your work. It's amazing what you can do! nm
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Everyone Is Complaining
even their TOP producers are losing lines now. They are going to lose a LOT of really good people with this new platform they are using. It's bad enough having to deal with the inconsiderate management they have there, but a job is a job and the money was okay. Now, we have to deal with a lousy platform, line counts cut by a third, and being the ginnie pigs. I'm just tired of it all.
Complaining that there is complaining? LOL!
nm
not complaining, asking
Every day I give basically the same blanks filled in. The dictators are easy and clear. I repeat myself constantly. Do you really think I should quit being an MT because someone doesn't pat attention to the mounds of feedback that I give? I do give extensive feedback. It sounds like you are complaining about your QA person and want to take it out on me.
And you will be the first one here complaining when you
braggarts are also the biggest complainers and also the first one to quit when their bubbles pop.
Are you complaining already?
Do you think she would have told you that it took that length of time if it did not?
Complaining
I think you should stop complaining... how many people do you know that make $20.00 an hour? Hmmm? I would be pleased as sh_t if I made $20.00 an hour for sitting here in my jammies making that kind of money. Everyday, I struggle to meet my lousy 1000 lines a day and for some reason, even after the 25 years I've done this, I can't seem to do it because I feel the company I work for is skimming money off the top. So, you see, I'm making approximately $9.25 an hour. You're making more than twice what I do. If you are looking to make a fortune in this business, you have to be the business owner and I'd never, ever, ever in this lifetime, do that again. Get a grip and be grateful.
why are you complaining?
I'm sure you'll get paid, it'll just be LATE, but it looks like you normally wouldn't mind if your check is late as long as you get paid--unless it X-Mas, of course.
How many of you that were complaining
about not getting anything from your company this year for Christmas actually did receive something now that the time has come and gone?
How many of you that were complaining
about not getting anything from your company this year for Christmas actually did receive something now that the time has come and gone?
well I'm not complaining
Cause it is VR at 9.5 CPL. I'll take that anyday.
i am not b#))^)#g and complaining sm
about not making enough money either. You are the one that thinks you are worth so much. Do you give your job that kind of quality? If you do, you don't deserve to be in the business, much less gripe and complain about 21 buck an hour.
I don't work for KS, but if this many MTs are complaining...

There HAS to be SOMETHING to what they say, and like another poster stated, deleting the posts from this forum does not delete it from our memories, and someone will be back on here complaining about the same or new things as long as they are not being heard by the company.  If it bothers KS's Management team so much, then maybe they should listen to their MTs and treat them with the respect that they deserve.  KS wouldn't be anywhere without its MTs, so why not try and make them happy.  I am so glad we have a forum like this to share our good/bad experiences.  You know the MTSOs can't stand it because they cannot take complete advantage of us, which is what most of the companies I have worked for tried to do to their MTs---as long as they are making their money off the sweat of our backs.  It seems like KS can dish out the misery but can't take it when people start talking about it...just my opinion.  Keep talking and sharing experiences, good and bad.  Maybe this forum and others will force them to do right by us, especially regarding compensation.  We have to work together and try to make the MT profession better. 


KEEP DOING WHAT YOU DO NO MATTER WHO DOESN'T LIKE IT!!!   


Yup, Busy. I'm not complaining, but...! NM
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Is this the same MDI that everyone was complaining about no/low work
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Then get a new job and quit complaining
Had you not been shouting, might have had more sympathy for you.
With so many complaining of having no work
A little extra work for you might mean a very short paycheck to the person who is scheduled to work those hours - ever think of that when you were awarding yourself extra work?
i don't understand what you are complaining about.
In this competition-driven market, some hospitals give their overflow work to the MTSO, some give all their work to us. You can inquire about what kind of accounts they offer when you apply for these at-home jobs. YOU have a choice of where you work!! If you don't want to work all the holidays, find a job that does not require it. Try counting your blessings -- i am sure many would love to have your situation, or would even just love to have a job!!
Who's complaining about schedule?
Some people just like to get ugly I guess. I am not complaining about my schedule, which is very flexible I might add. The company is so great they have let me change my own schedule twice. I would just like some PTO.
But I am not complaining or annoyed at all.
Live and let live.
Perhaps instead of whining and complaining
you should find a different profession? If you don't like your company and the way they treat you why not leave? You're allowing someone else to cause you grief and misery; most wouldn't take it, they would have enough sense to go elsewhere.
Complaining about VR earlier
Weren't you MDIers complaining about MDI work going to VR about 6 months ago?  If it already has gone to VR then what is the problem with that VR work going to Transcend's platform for VR?  I'm not a VR advocate by any stretch of the imagination but I was following the thread a few months ago that your work was already going there and I was glad to have dodged that bullet when I turned down the job with MDI-Carlotta had told me the work would NEVER go to VR but then it did.  I'm sure Transcend does not want another VR platform when they already have their own.  Just an observation.
Nuance

I think Nuance owns Dictaphone now too. When I was looking for a C-phone manual it took me to their site. Maybe not so bad a deal, time will telleth.


 


Nuance
I work at a hospital that uses the Nuance Speech Recognition. We were told they bought out dictaphone. We are in the process of training on this program. There needs to be a lot of tweeking before this platform would be beneficial to any organization.

We have the whole package - Transnet, ExText and Speech recognition.
Did Nuance
dump them?
Nuance

Anyone working for this company?  Any input would be appreciated....


Nuance
Nuance owns Escription. 
Nuance
Does anyone know anything about Nuance Co. ? or how they compute their lines or editing rates, how it works out for you ?
Nuance
Has anyone heard of this platform?  Any information would be great. Thx
Everyone keeps saying this is a real job yet all of the people I see on here complaining sm
are the ones that want to work when they want. My guess is that it would have to be horrible being the workflow managers for any company that has people working that think that way. In the real world if you went out to the office, you would work a schedule. Working at home while offering flexibility does not change the job. The job has to get done and it is my guess that the workflow goes to those they know they can count on more often than not over someone that works when they want. I may be wrong, but that is what it seems. TAT is of utmost importance. I just feel that it would be so much better if people had to at least be required to work within a close window to their schedule. If you only want to work 2 hours a day, that's fine, but do it in a manner they know they can count on you without getting up to do this or do that,etc. Just my opinion. I work my schedule, always have, and prefer it that way. That keeps me in line and then when it is time to quit, I know I am done for the day.


Stop complaining I only make 7 cpl as an IC!!!!
:)
Exactly. Which is why MTSO's overhire...which I also see a lot of complaining about.
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