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How about talk to them? Every situation...

Posted By: mttor on 2007-09-02
In Reply to: TransTech schedule question...sm - AJS

is different. Funny how when the company wants us to adhere to a schedule they are roasted over the coals for not being flexible but when the MTs expect certain things the company is supposed to go out of their way to accommodate them. If most transcriptionists worked in the real outside world they would be surprised at how flexible they would have to be, work when your company needed you, not when you wanted to.


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Yep--same situation for me.

I just dread the thought of being yelled at, and then probably fired, because I can't keep a schedule.  I work when kids are watching a TV show, or taking a nap, or a neighborhood kid drops in to babysit, or dinner is taking extra long so I can squeeze in a couple more reports. Like you, THAT is why I've been with MQ for almost seven years now!


I feel like crying.


I just had this same situation come up - sm
I simply explained to the company that I would rather my present employer not be contacted at this time, since they are not aware that I am looking. I have another reference, so I hope it isn't going to be a problem. But like you, if things don't pan out with this company and I end up staying where I am, I definitely don't want any problems.
This is my situation.

I am a hospital employee thinking of going national mainly due to the drive though. There is plenty of work though and when the work is low which is rare, we file, the ones that know how code, code, sometimes we can help out with Release of Info (ROI), or do other things until there is more work so you are always getting paid. Great bennies too at my hospital too, tons of PTO time that a person can cash in.


The down side is that certain ones can get away with turning in crap work all the time. thers if they make one little mistake it is magnified and made to feel like they are the worst Transcriptionist in the world. Some are allowed to cherry pick and others get stuck with the worst dictators. Also a problem is that I am in an office with newbies who don’t have to worry about production (rest of us do) and they act like children, literally. Sing songs out loud, shoot rubber bands at each other, the phone where family and friends can call on rings off the wall. I also have a loud speaker over my head where the operator comes on and says “DR SMITH call 99999 or whatever.” I don’t fit into the little cliques.  I cannot afford fancy clothes and I cannot afford to go out and eat once or twice a week, I have go to home and cook supper as I have two small children to feed.


I'm in the same situation - someone took all my
call me. I followed the employee manual and sent an email as my first step in problem resolution to my account supe (who never returns emails). And this is a new job I took because of the very same thing happening at the last one, with assurances that I would NEVER have this problem here!
Am not sure what the situation is. SM
If this is a local hospital, I was welcomed with open arms on no more than a medical terminology course, although that was years ago.  There is no better training than the one-on-one I received there.  Sometimes you will find there are people available to help you until you can get up to speed.  Even in a local doctor's office, you may not be on your own for awhile.  If you're not sure about the situation, don't hesitate to apply, and there is no need to mention your lack of experience.  I imagine it will show up on your resume, so they will know exactly what they are getting.  If you get to the interview stage, that would be the time to ask about training, what exactly is expected, how long you have to learn all you need to know, who is available to help, etc. Good luck whatever your decision.
my situation... c msg
I'm an actual full-time employee for two merged hospitals. Full benefits. also includes radiology. I went home 1-1/2 years ago. pay is 20/hr. The minimum production is 75 minutes plus 0.50/min after 80 minutes. all equipment provided including second phone line and internet connection. We do have outside vendors that back us up, but we have majority of the work. I'm happy with my position. Unfortunately the hospital itself is making cuts and the transcription department is one of its targets, although they haven't touched us yet. One of our vendors are now doing most of the work for one of our hospitals, so I am considering asking my boss to hire me as an IC.

I say take the job if you have more pluses than minuses, but remember, hospitals do lay off so have a back up plan. Good luck to you.
I don't think I would like that situation...

I think you should be able to see how many reports you did and line count for each.  I've had instances where a report I sent was missing from my total, and I would never have known if I wasn't able to get that detailed info.  I have always kept a log, also, of all job numbers to compare.  Maybe there would be some way you could check the line count for each report before you sent it and write it down and then compare the total to what shows up? but that would be a pain!


Your's is a different situation
than mine of course, and so we have different concerns.  I really do not know much about them, as the people who merged with MD-IT, who I will be working for, are very new to MD-IT (June of this year), and they really cannot give me many answers to my questions.  This is what concerns me the most!  MD-IT may be fine itself, but I am worried about the branch of it that I am dealing with.  Let me know if you would what you find out about them, and I will do the same on my end!  Good luck with whatever you decide to do!!!! 
Yes, same situation here also

You don't know the situation...
shut up until you do. It is not up to supervisors to train someone how to be an MT, they are only responsible for showing them how to use the software platform, unless they teach a transcription class. Companies hire MTs that have had years of experience, like duh. These were stupid errors only first-year MTs would make and this woman had more years of MT experience than me and still made them.

It's not my responsibility to teach MTs medical terminology and spelling. They should already know.
Sad situation...

I am currently working for a company that acquired business here, only to eventually send it all overseas. I'm just counting the days before I’m given the boot...  I hope and pray that our next president makes it very unpleasant for companies who do this to Americans. What goes around comes around and you get what you pay for!  Let's see how long the clients stick around with the quality issues you will soon be faced with. I am very disappointed because I thought I was a valued employee... silly me! 


It's a sad situation...
Most of us expect not to be given raises...but I think that should change. It makes no sense to be at a company 2, 5, 10, 15, 20, and so on years and never be given a raise. It doesn't happen in other professions, does it?
Never had that situation, but I was only

assigned 1 account and was told that if I needed to add to it to let them know.  I've only been with less than a year, but when I interviewed, they went over the account in pretty good detail with me.  So I kinda knew what I would be working on before I accepted the position.


Are you with MDI currently and are having a problem or just looking?


When I went through the same situation with
I called the bank with the paycheck account number and asked if a check for my estimated amount was covered. When I found it wasn't, I figured out the check wasn't simply lost in the mail and confronted the MTSO, who fessed up that things were temporarily tight. I quit immediately and stayed in contact daily until I got my wages. I do not give the benefit of the doubt anymore.
My situation
I do both ASR and transcription and never run out of work. I have two accounts, acute care. I'm not sure about the radiology side of things. I used to run out of work until I volunteered to do ASR, which keeps me busy when transcription is low. I never run out of work now.
situation
I did run out of work off and on awhile back, as we will in this biz. I have several accounts (by request) and am almost never out of work. Lately very busy in fact. Yes, they have been very good about accommodating me. IMO it is a great company. Have been there a couple years now. Biggest drawback is feeling the need to work on days off if acct is busy. As they've said, if everyone for that acct put in 1-2 hours at those times, it would solve the client needs. Unfortunately, not everyone is so conscientious. good luck.
I had same situation

I applied to several companies.  A couple got me all excited but then blew me off after paying closer attention to my resume and how long I had been out of the field.  I applied with Focus and got hired there but never actually started because my former employer from many yrs ago finally got back to me and offered me a job (after testing since even they were skeptical even though I was a great MT back then).  Apply for everything you can and test for anyone who offers you the chance.  If you are interested in working for local doctors instead of a national company you could compile a list of who is in your town and start contacting each of them. 


Good luck.  You will find something.  Try not to get too discouraged. 


this is exactly how the situation is with VR...sm
good VR system + good dictator + good audio = happy VR-MTs

bad VR sytem + bad dictator + bad audio = miserably feeling VR-MTs

and all the variations in between.....
Yes, I had the same situation ...sm
I was hired a couple of months ago and excited to be working on DocQScribe again, but just 1 week into it the work started disappearing. I'd get in a half day or if I was lucky 3/4 of a day's shift and then no work. I was full time and only getting about 3-4 hours of work per day at the most. I finally had to leave due to the lack of work.
Sad situation
Boy are they gonna be in a world of crap when the new accounts come on and by then at least 1/3 of their MTs have left.
OT situation

They did lay off lots of people recently and are now hiring like crazy.  Even crazy MTs are coming back who have left (or are the one's who were laid off, hmmm, curious).  It seems that some at Ampion have little work while other specific accounts have too much work and are constantly being required to work OT almost every single day with the remarks from the MTSO that this is mandatory with no exceptions.  We do have a life besides Amphion, or at least I used to think so!


Same situation here
My account has more than enough work and I'm also on a VR program. I've no problem making about double the required lines every day and could do even more if I didn't take breaks to read these boards, lol!

I'm sorry for those whose accounts don't have sufficient work, but that's not the case with my account.

(And, let me beat the naysayers to the point - I am neither management nor a cheerleader, just a fortunate MT with plenty of work on my account).


Yes, that's a bad situation....

It is never acceptable to allow mistakes to be made solely based on the fact that you (general you) want to make more money/not lose money.  This is a constant problem with the production environment... MTs rushing through because they think they need to make X, meanwhile compromising quality.  If you ask how many here proofread their reports before sending, you will find that most do not.  Are we paid enough to proofread and slow down for quality?  I think most probably are not.  So, ultimately, the problem begins with the facility being cheap and ends with the MT who accepts that cheapness.  In this situation, I think the best solution would be not docking their pay, but maybe offer 3 warnings.  After the third warning, they are terminated.  But leave out the docking pay part.


I don't know your situation
But I have some accounts on ISR but others aren't. I have no idea how fast I will be on the new platform or how many reports on any given day I will get that are ISR. There really isn't a way for me to calculate how much I will gain or lose. I'm just wondering how you can calculate that (seriously, not sarcastically). If I stay at the same percentage (roughly) and only increase my LPH by 31 (or so)I will make the same amount. Last year when the bonus came out, I really made a huge effort and was able to increase my LPH by quite a bit. I have many tricks using AHK and Instant Text and would love to help those struggling, as do many other MTs. We share a lot of shortcuts. I hope you can find a way to make up the difference. There are many creative ideas out there.
This is Ms B. - Talk all you want, I
You drove me to drink.  A six pack just won't get it anymore.  I am on the hard liquor.  Just kidding.  Get back to work. 
You would have to talk to them about that.
Sorry. I believe that is confidential information as far as pay but as far as their requirements, it is my firm belief that 5 years is needed to be a good QA person.
I can tell you this because I still talk with MTs that
work for them currently, my name is still on the mail list, and I have not been there in over 2 months. I'm not doubting that they have hired people, but keep in mind that they have brought down the 3-5 year minimum experience, now down to 2 year minimum expeience. So that accounts for A LOT of the new hires.
lp talk
I think they pay very well.  Correct about turnover on QA managers.  Pay is 1st and 15th, but once in awhile, they change it to 7th and 22nd, and you wait an extra week to get paid, which is quite horrible.  Is your new job Emdat?  Did you find the job through here?
Like to Talk More to You

Hello,


You have an interesting name, something like HappyWithoutPS?  Anyway, I see you know a lot about Precyse, the true straight skinny, eh?  That's what I wanted to know about.


Do you mind telling me what company you are now working for?  Do you like it?  I am looking for a good one.  Thanks.


Linda D.


No talk?
They also cannot  control your rights to freedom of speech, as long as you are not spreading lies.
So, let's think of something else to talk about
nm
thanks for pep talk
I appreciate it. I was feeling like I just shot myself in the foot. I will check them out. From what you say, they sound okay. Is this one people refer to as MDI? I saw there is also MD-IT. Which is which?
before you talk yourself out of it,
you'd be wise to consider the future of MQ in this country. I left there after a long time and long time being their cheerleader. All the red flags of concern are in place.
You might be able to talk...
MDI-MD into that one. They seriously need weekend coverage.
Talk to your STM about it - she or he can sm
set your choices as ASR vs non ASR if you want to opt out. They don't just let you know, you would have to ask. Also what I was correcting what that you said ASR pay would drop to 35%; your pay remains at 70% of non ASR rate. Did you know other companies pay a flat rate of as little as 2-3 cpl for editing?

As for what is not on ASR - it's not always the crappy guys who are left but the people whose formats can't be mimicked by the ASR engine. (Guys who say - Oh go back up and do THIS, etc)
Talk to HR

You need to talk to HR, because I do believe the other poster is incorrect when she says that most companies pay in full for one employee.  Rarely does anyone do that any more.  When a company advertises paid insurance, they are probably meaning that a portion of it is paid and not the entire premium.


Some employers pay more of the premium than others do - it depends on how generous your employer is.


Believe me they DO talk
They will find out. Whether its okay is up to your company and whether you signed a no-compete agreement. My company found out and tried to make life miserable for me and continues to do so. I won't quit
no I don't talk to anyone like that sm
except comments like this. I have heard enough complaining about this profession in 35 years. Its very obvious to me this person has not been paying attention to what has been going on. If she had had experience working for a national she would KNOW that this has been going on and will continue to go on until people stop it. I do not see how anyone who says they have been doing this for as many years as she has can not know this is happening. Its happening and people need to get their head out of the sand!
nobody else would talk the way sm
his/her messages appear on this board. Easy to figure it out.
AND WHO ARE YOU TO TALK DOWN - sm
to MTs in such a rude and demeaning manor?  Whether or not you're mgmt, I don't give a rodent's behind ... they are entitled to their opinion just as much as you are.  If something is affecting their ability to make a decent living, they also have a right to speak up without your high and mighty attitude.  You're happy at TT? Well, bully bully for you!!  But your rude tone and the way you talk down to your fellow MTs ( if that really is the case) makes one think that you are also a very UNHAPPY person. 
newbie in this situation
I think I am going to take the other job. I hate to do this, but the other job is also very flexible and a good company so I hear. Also, the other company is IC. I am just so discouraged, I am been working for an hour and a half on a very difficult, long OP report, but I guess I should be glad I got a job to do at the moment.
English. We cant help MQ got themselves into the situation they are in. They did it all alone.

Similar situation here..
That gal has some serious issues. I agree with you to each his or her own. Maybe you have to have something in common with her...i don't know. Just glad i found an editor position elsewhere.
A situation of give and take ..
What a great few posts from recruiters.  I share information and I also tell MTs who may not be a good fit for us about other places where I know and feel confident they will get a good chance to work.  I am still idealistic enough to think that first and foremost we are a community of people working the same industry and that we share so many commonalities.  I feel awful at times when I have to turn a really nice person away because their skills do not match what I am needing or my company cannot give them benefits or something that they need that is a deal breaker.  I think too that we need to work at being a bit nicer to each other generally. 
Similar situation here
I think I was "hired" at the end of June. Every step of the hiring process took at least a week. I am now still in "training." There doesn't seem to be enough work for me to practice on. I expected to be FT by now. I finished by DQS training the 1st week in August; got a telephone survey yesterday from MQ about DQS training, which really blew my mind. So concerned about the adequacy of the training and yet there's no work. Frankly, I think DQS is a piece of cake and don't know what the big deal is.

If I had quit my old job when I was supposedly hired, I would be SOL right now. I'm tempted to look elsewhere but as a newbie, I don't think I'm going to get a better line rate anywhere else and the benefits seem to be good.
Depends on situation
I am convinced after reading these boards that it is not the company as much as the situation. A good account and good platform seems to be the key. Very hard to compare the actual companies. They all make themselves look good on paper but if you are transcribing crap all day it just doesn't work.

How is the ESL situation at MDI-Fl? Any special
nm
I was in a similar situation with them
They weren't saying resign or be fired but it was getting to that point. I could see it coming. I quit when the threats started. Too much pressure. I am sorry you are going through this too.
Yes, your situation is different than mine. sm
I would hope that your past outstanding work and performance would be what gets you back into the company. If not, then it's their loss. I wonder if you could try to get personal insurance and maybe work as IC for the hospital to prove yourself again? I never could do that. I can't get personal medical insurance, only through the state pool so being employee status is the best for me. It just irks me when employers base your ability to do a job based on whatever illness you have. I'm stubborn, I wouldn't go back to them if their only concern was my disease process. That's just my attitude. My pride is all I have left.
Yes. I had a similar situation SM

I had been trying to get it together to work for them for several weeks, months really.  Lots of emails back and forth.  They really wanted me, but I couldn't work it out for a long time.  Finally we set a date to get set up --- no contact all day from them.  The next day, she contacted me and we set up a definite time for yet the next afternoon --- but, again, I heard nothing from her that day.  I decided at that time that we had dragged each other along for long enough and I would just email her and tell her no thanks after all, which I did.  I really don't know if she is that busy or what, but an email would have been nicue (or getting some else in the office to call) when she wasn't going to come through for set-up.  I just ended up being afraid they would not be dependable for me. 


The lady you are emailing with is probably the owner, and I had talked to her on the phone several times - very nice.  I also read on a post here that she had built the company all herself and that it was a good place to work.  I just decided against it. 


She was happy about the situation? sm
While I realize everyone has the right to their opinion, it seems to me that anyone who is not seriously concerned about off shoring is doing their profession a disservice.  I personally applaud your attitude.  I doubt I would fight so hard in the same situation.  You certainly made me sit up and take notice.  I'm one who is considering not renewing my CMT because of this.  Don't let one person upset you, many of us are with you in this.