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How was the platform? Enterprise sucks

Posted By: webber on 2007-11-05
In Reply to: I sure hope they manage it better than - Transhealth did sm

big time.  E-mail said TransHealth had a good platform and they would take the best of both. 


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I'm getting tired of hearing your refrain that Enterprise sucks. sm
It doesn't suck for everyone. There are plenty of platforms and companies out there; if you aren't happy, why don't you go find something more to your liking? I just get tired of one MT trashing a pretty good company over and over because they have an issue with 1-2 items.
Enterprise Platform
Does anyone here use the Enterprise platform and if so, is it fast?  Using DocQScribe and moving to Enterprise - can anyone compare the 2?
I'm on the Enterprise platform
They had me use their computer. I have the family insurance, including medical, dental, and vision. I do approximately 9000 to 10,000 lines a week when work isn't slow (which isn't often on my 2 accounts) or I'm not dealing with any sick kids (this winter has been AWFUL).
Any companies that use Enterprise platform like Webmedx? nm

x


CTS never pays on time and platform kinda sucks.
No idea about other company.
I would LOVE to hear opinions on Enterprise platform for Webmedx&for Shorthand.See msg.
Thanks so much!  Does anyone know if Instant Text will work with Enterprise also.  The recruiter who offered me a job was fuzzy on that.  Any webmedx employees who would like to E-mail me opinions, etc., I would deeply appreciate it
No PTO, just TO. Sucks. Holidays off, no pay. Sucks. Otherwise, okay.
x
The Enterprise side uses Enterprise. nm

Now that sucks and it says
right on the orchestral page (haha) that NO ONE got a pay cut with this plan. So I guess you got it by divine intervention? Huh?? You have my sympathy.
Man, that sucks! sm
I wish MTs had a forum where we could post all these companies so they don't get lost in the many threads here.  I was burned too by an MTSO out of Ohio. 
One that really sucks...
Also, I always seem to get stuck on the clinic notes and those range from 6 lines per report to 25 lines. So that takes forever.

I just arranged to have daycare for my kids for 4 hours a day and now I cant even pay for that.

I have been in this for 10 years and it has changed so much since then. I am making less now than I was 10 years ago and I have all of this experience. I have to make this work for 2 more years until my son starts school and then I will be okay.

I guess I am just diappointed that they do not pay for quality and experience first and production second.
That sucks
because I'm having to work like 12 hours a day most days just to make enough to pay one or two bills.  I really like working for them and everything though.  I'm looking into Medical Coding schools now so maybe I can do one or the other, or both, and maybe make more money that way. 
Oh - I see. Well, that sucks!! nm
xxx
it sucks

Yes, a whole penny or 2 might break these companies.  They keep us at a low rate thinking that will encourage us to get on there more for OT and type more.  I am afraid it it beginning to work the other way for me.  I am furioius that I asked for a raise and they never even had the decency to get back with me to deny me any increase, after asking them twice.  I guess its too embarrassing for them to say why they are so cheap and can't fork over a penny extra per line.  If this economy was not so bad and there were actually jobs available I would be there now.  I am sick of having to type every single moment of the hours to get paid.  When all these other office workers and other kinds of workers get paid for just standing or sitting there is there is nothing for them to do.  Nobody says lets count how many new accounts you have opened or how many groceries you put through your line and you get paid by each piece.  I really miss the old days of working for a doctors office or clinic and getting paid by the hour and then getting OT if working OT.   I remember times when the older women that I worked with were not as fast as me and they still got paid a decent hourly rate even if they weren't typing as fast.  8 cents a line is just spit.  My company loses people everyday and they don't care.  I would like to tell them its because of the pay.  They would rather train a new person instead of keep someone that has been there for a year or two.  I don't know what their thinking is.  They just think, oh well, we'll jst get someone else. 


AT&T Sucks lately
I have skeptiwebber, but later in the day it suddenly cleared up. I was on the phone with AT&T yesterday for about an hour, maybe with so many of us calling them they decided to do some checking and found the problem. We never had this problem with Bellsouth.
OMG that sucks

And why couldn't they have told us this MONTHS ago when they knew the account was changing to VR?  A little warning would have been nice, to give people time to get their resumes polished up, etc.  The timing is horrible too with all the MDI'ers looking for work, the job market's got to be really tough right now.


Good luck to all my former team-mates - maybe we'll meet again in a better place some day.


That sucks
So you are now working for 5.5 cpl for straight typing?
Enterprise. NM
x
As far as I know they are Enterprise
All my accounts are Enterprise, and my supe mentioned the new accounts, so I assumed these were.
Enterprise
I like it much better than ChartMatrix. I was asked to help out on ChartMatrix from time to time and Enterprise is easier to work with.
I think it sucks and is not very user
I will never work on Meditech again, but to each their own. Good luck to you.
Lanier sucks
I really really hate this company. The hospital I was working in with them to get out of the old DOS platform. It took them several weeks to get it up and running, and I use the word running loosely. Most of us worked at home and they could NOT get the home employees up and running. We had so many service calls it got to the point they were telling us we had no more calls per contract. The system couldn't count lines either. It ended up with the employees having to come back in-house to work and because of the lack of ability to count, the bonuses were gone which averaged 1500.00 a month. A 65,000 a year job GONE because of those goofs.
TRANSCEND SUCKS!!!!...sm

Transcend has turned into one of those companies that do not give a crap about their employees anymore.  They just put us on VR and then cut our pay by 40% but did not bother to tell us about the pay cut until yesterday, which is 12 days after the pay period began, but the pay cut started on August 1st, which means if you were planning on getting paid 7 cents per line for all lines typed from August 1st to August 12th, then that is just too bad.  I guess we have to figure it out.  Maybe I can call my bank and ask them to cut my mortgage by 40% this month since my employer cut my pay by 40% with absolutely no notice.  They are so full of crap.  They have people quitting left and right.  I know of at least 3 MTs who have had to get 2nd jobs because they NEVER, EVER, EVER have enough work to go around.  I had to bust my butt to get the few lines I can get by working at 2, 3, even 4 a.m. because that is the only time there is enough work to work for a couple of hours straight without running out.  I used to be one of those MTs telling everyone how great Transcend was.  What a fool I was!!  They really got me this time.  I know that these National companies are generally dirty, but I NEVER, EVER though that were this dirty.  They just went from being one of the best companies to work for to one of the worst in a matter of a few months.  One more thing, they just switched to this new platform called which is for transcribing and VR, and it SUCKS!!!  It is not user friendly and has all kind of problems with it.  Now is definitely not the time to sign on with Transcend, and TRUST ME, if you do, you will SOON regret it.  TRANSCEND SUCKS!!


I work there. It sucks. nm
nm
Future Net sucks....SM
No direct deposit, no benefits, minimal weekend incentive and now NO WORK.  I can't put up with it anymore and I'm out of there......If you are looking for a good job, this is not the one. 
That sucks...all I can say is hang in there...
Things should pick back up this week, especially with Spring Break being over with..
I quit - VR sucks!
I quit Transcend. The people are nice but the work is ridiculous. Its very little pay for sometimes having to rework the whole report. I had about 60/40 when I started and when I left several months later I was 95/5. I tried to ask for accounts that were type only and I also mentioned about several doctors that shouldn't be on VR who gave me good lines and had good normals they used as well. They had accents and VR would mess them all up. It was easier to type the whole 10 minute or more report myself and faster too... but the pay was half because they sent those doctors to VR. The people who work there laugh about the funny things VR puts but to me its not funny... its insulting that they give us that kind of work and not pay us anything. I left there for a company I am in love with who only does straight transcription and not VR at all and I am making more than I did at Transcend and not having to hate my job.
Medscribe sucks
don't sweat it, they've done you guys a favor. Bad sound quality, tons of ESL, really rude, unprofessional people.
when you try to help, don't just saysomething sucks
Now you're on YOUR own :)
Emdat Sucks!
No matter how you look at it and no matter how you try to improvise, it sucks. I worked for one company and grossed 300 lines per hour. I went over to the Emdat platform and I'm lucky if I get in 125 lines in an hour. It takes me 10 hours a day to get in 700 lines. Worst platform ever invented! Should be abolished!
Hurley sucks too...
nm
It honestly sucks... but

you are going to have to learn it.  At some point, the companies that do not do it will be forced to because these other companies can offer a lower rate.


I hate it too.  But there are things you can do to build speed and earn close to what you were.  Give it time, first of all, but ask for help... get a mentor, learn that program inside and out.  It has become part of our job description.


Enterprise Slowness
Any other Webbers out there spending half or more of their time waiting on screen changes, etc.  I'm about to throw this thing out the window.  My line counts are  suffering!!  AND it is only Enterprise.  Everything else is plenty fast!
Enterprise - My accounts are in OT right now.
x
At Webmedx, Enterprise does this. nm
x
chartmatrix vs enterprise
Anybody know the difference in these 2 platforms and which is better?
Enterprise has been great for me s/m
I've never had any document disappear, and I really like Enterprise. Occasionally slow, but I have attributed that to my internet service, because when Enterprise is slow, so is everything else on my PC that is on the net. Enterprise is easy to use, IMHO.
Webmedx, Enterprise
I do Radiology on Enterprise for Webmedx and run out of work on a daily basis. I enjoy working on Enterprise, there is just not enough work. I also work on Chartmatrix, but prefer Enterprise.
yes it's Enterprise I meant
I have worked a little bit on ChartMatrix, that is not as good.
Enterprise and ChartMatrix
I only work on the Enterprise side, so I can't tell you about the ChartMatrix side. I think Enterprise is about the easiest system I have come across as far as ease of use, as long as you don't mind using your cntrl and alt keys a lot (you do not have to get headers from a drop down list). I don't know what you mean by demos, but we have normals (both physician and MT created) that we can insert by using cntrl N to pick from a list or cntrl M to enter the code. I use ShortHand with no problems on this platform. They also allow instant text, though I have never used this program, so don't know how it works.

This is not a word based program. I have worked on a lot of different platforms, and this is one of the easier ones IMHO.
Escription/Enterprise
Anybody worked with both Enterprise and Escription.  Which is better?
Are you on CM or Enterprise? I'm finding sm
that it makes a huge difference if you are on CM platform - they seem to have weird rules.
do you know something about the Enterprise side
that we don't, in regards to there being no work here, I mean?  really bad today.  I keep getting NSA well into afternoon and that rarely happens...
Chartmatrix or Enterprise?
xxxxxx
Enterprise vs. Chartmatrix at WMX
my STM sent out a notice that said Chartmatrix work was going to become available if we were willing to switch to that platform and had problems running out of work on Enterprise.  before I respond I thought it might be a good idea if any chartmatrix MTs out there gave their 0.02 about the platform and the amount of work that's really available.  how do things look on your side?  tia
radnet/enterprise
I worked for Webmedx for about 15 months. They pay by line and the account I worked on used RadNet but we used enterprise for the voice files. It was a lot of switching back and forth between programs though I got pretty fast with the quick keys. Actually, they couldn't count lines in Radnet so it was by minutes, now that I think about it. I had to quit the job because I spent most nights refreshing and waiting for work that never came. I just started a new job, no radiology involved but still I'm liking it much more. There was talk about going to VR with PowerScribe and I didn't look forward to that because I worked with it in the past. I have to say, I don't like editing VR at all. I can see how the docs would want to edit their own but some the VR transcribed so poorly it would be like them typing the whole thing for themselves which I could never seeing the docs doing...lol.
P.S. - Sound Quality Sucks!!
I, too, found that the quality of their sound files were awful!! and that's being nice!!  They all sound like they are talking with the phone down their shirt, in their mouth, etc., and that's every account!!  I don't know what kind of filters, if they use any, that they use, but they need better sound quality to get quality reports!!
Well excuse me! It sucks for you. Hate that!
Like I said it is part of the software bundle. It is downloaded on your PC. What else would you want to do with it?

What content and whose quality sucks....yours? Are you confused..... 'cuz you sure are confusing the hell out of me.
No it doesn't, sucks big time. nm
 
That sucks....Sounds kind of -
You know, the Did you want us to just keep that sign-on bonus and apply it to the equipment usage fee? So much for the sign-on *bonus*.

Out of curiosity, might I ask why you so quickly left Webmedx? I thought they were one of the *better* MTSOs.

TIA.
Spheris cornerstone sucks
Lots of people looking for other jobs now that Spheris is trying to lower pay and force VR on their MT's.