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Hypertype - anyone Heard or worked for?

Posted By: Donna Hewitt on 2006-03-30
In Reply to:

I've been offered a job with Hypertype. They seem very nice, too nice actually and I was wondering if anyone has heard of them. They are based in Lake George, New York.


Thanks.


Donna




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Hypertype - anyone Heard or worked for?

I work for Hypertype.  Don't worry, they are not putting on a front. They are just nice people!


  


I never worked for them, but heard they
are psycho and they owe several MTs money.  
I've heard of them but have never worked for them.
Originally, it was a mother/daughter team in Montana.  Evidently now, the daughter's in Wisconsin but they still have an office in Montana.  Nice enough people.  I worked with the son-in-law for a while at another job.  The workload is easy, but I don't know how steady it is.  I applied with them when I was a newbie but found a job elsewhere for more pay.
CyberSecretaries-Anyone ever heard of them/worked for them? n/m
  
I never, ever heard of such a thing, even when I worked in-house.
nm
Wondering if anyone has heard or worked for this company

I was working for mRecords and in May started noticing my 'account' was gone. Contacted my supervisor & was told that was the fact. Asked for another one (I'm only part-time), agreed to work for one that was offered, and then never heard back!


I've emailed a couple of times without any response.  I've sort of given up on them, but just wondered if they are still out there.


Does anyone know?


Has anyone worked/heard of Saince Transcription Company
This company is supposedly located in Alpharetta, GA as well as NJ...let me know if you have heard anything on them. 
Has anyone heard of or worked for ACES Up Medical Services? nm
x
Nothing from Transcend, although I heard others got gift cards or at least a card. I've worked th
several years so if it was just a case of being forgotten that is still pretty pathetic. How do you forget your employees, especially when you get junk bulk mail from there regarding nothing that involves you..but at Christmas you were forgotten. Oh well, I have work and for that I am grateful so I'll be nice...
I havent heard a word about an incentive and I have worked there almost 2 years so I guess I didnt
qualify for whatever status you needed to get an incentive. Is this something you get every pay period if you meet a quota or just something quarterly. Just curious.
Hypertype

Does anyone have any info on Hypertype out of New York?  Would love some info on them.  Thanks! 


hypertype

 


Some of the archives mention a $700 equipment fee? Other archives say they are great to work for.  Can anyone help clarify this?  Thank you


Hypertype
I have worked for Hypertype for 10 years now. Initially, the owner did quote me a $700 equipment fee, that would be taken out gradually over the course of the year. That never happened. Although I never addressed that issue again, I personally feel it is to weed out those who really want the work and those who are just shopping. The past 2 years there has been a $20.00 month fee taken out of each paycheck (which is deductible)

I have gone through 3 C-phones, several laniers, and a variety of other equipment, which were either produced immediately to work on an account where needed, or replaced when faulty, no questions asked. They only ask that the equipment be returned to them promptly if no longer needed. The company has gone through major changes throughout these last few years.

I am happy. The owner is honest, and compassionate. She used to be in the trenches doing this job. Technical help is readily available. My particular QA is wonderful and understanding. Work is steady (at least my long time account). There are occasional slow down periods, but if you call the office they usually set you up with a short term account.

Everyone has a different view of things. For me, this MTSO is the one I will stay with.

I hope this helps explains things a bit.
Hypertype
This company has a lot of MTs who work very part time. The owner may have been in the trenches as another MT stated, but she is in the process of paying off a buy-out from the original owner of the company, and the bottom line is her profit margin. Raises are nonexistent or minimal. The MedRite platform is as ancient as they get. The owner advertises heavily in the Lake George area. Check with MTs in that area about their reasons for not working for this company. The work is feast or famine. None of the accounts are full service accounts, just partial accounts, either overflow or one or two work types.
HyperType
Does anyone have any information on this company in NY state?
HyperType
Old platform (medrite), not enough tech support (not available evenings or weekends). No raises. All overflow accounts. No ability to verify line counts with your own program, entirely reliant on what HyperType's program line count equals. There are two offices. The original office in Harrison has minimal accounts, but the manager tries to maintain work flow. The Lake George office is bigger. The current owner (in the process of buying out the business from the original owner who ran the business for years and years) was the office manager at the Lake George office. Most MTs do not work full time for this company due to lack of work and other issues. Schedule is flexible. They advertise all the time, if that's any indication of how many MTs come and go with this company.
HyperType Been There
Been There. I have a question for you as my computer is all set up with Hyper-Type and I will be briefed Monday on how to use their platform. This is not my first MT job as I did work for a national and a smaller company in Ohio. Your post really has me concerned! Are you currently working for Hypertype? If you don't, what has happened to make you so negative about Hypertype? Please let me know if I made an incorrect choice. I still have time to change!! TKS! Leigh
HyperType
Staff are friendly, truly try to be helpful. In many instances, their hands are tied. Many people in this organization are related to the current owner (red flag). The original owner could have sold the company to MQ, but did not. The current owner makes it a habit to bash the prior owner, tell you all sorts of dirty laundry, goes on and on about how she cannot afford to give raises, yet she's managed to dwindle down this pay off mighty quick. It's an attitude thing. There is not always work. Most of the accounts are overflow or a couple of work types, definitely not full service. Only a very few MTs work full time for this company. We all know the reasons why MTs choose not to work for one company -- instability, lack of work, lost accounts, etc. Hypertype did go to the newer version of MedRite, it's still a dinosaur compared to other platforms available. The tech guys do a good job with what they have to work with, but their hands are tied based on minimal programs and/or education. Your best option is to try the company, not work exclusively for any company, and see how it goes. Best wishes!
Hypertype

Oh, after I posted this I scrolled down and read the posts from Kerry and someone else.  All that did was confuse me more!  As long as I don't run out of work, I will be be happy. And I do like direct deposit. Hope they do that too.  It's either them or Pheonixmed.


I'll keep reading - Comments and suggestions are apreciated!


Thanks!


HyperType
Yes, especially on the weekends or Monday morning. This depends on the account. It also depends on which office you are working for. The original office manages their accounts a lot better than Lake George.
HyperType
I'm considering working for this smaller company out of NY. However, I've heard that you cannot verify your line counts with an independent program and there's a possibility that the line counts are configured low for the MTs versus higher for the company's charge to the client. Does anyone have any specific information on this company? Do they have enough work to keep a person busy? It just drives me nuts when a company claims to have lots of work, but they really don't. Thanks in advance.
Hypertype
Hi, I work for Hypertype. What you heard about the line counts is correct, but I am not sure about being figured low. I don't really know how to find that out for sure. They use the Medrite system, which I personally like. As far as keeping you busy, most of the time there is plenty on my account, but there have been days when there is not enough. Today was one of those days. Two reports and I couldn't get any more (it is also invoice day, so I figure everyone is trying to get their lines in. As far as ESLs on my account, it is about half and half. Overall I enjoy the work and the pay is on time. The one thing I would change, IMHO, is the QA. I am still fairly new in this field, and I rarely get feedback, which is something I really appreciate when I do get it. I haven't heard from my QA in nearly two weeks, though.

I hope this has helped you.
HyperType
HyperType has no accounts that are full service, so the work can be scarce at times. QA feedback is minimal, but the QA people are not nit-picky.

No, you cannot verify your line counts independently of their program and the counts seem to be low compared to minutes of dictation per report.

The current owner is always in crisis mode. A bit over friendly for being the boss and tends to tell the MTs more than what they need to know about her personal business. Yes, she was an MT, and she was the office manager of the Lake George office before buying the business from the orignal long-time owner (Harrison office). She claims to know everyone imaginable in the MT business world. I consider that people who toot their horn so much are usually problematic.

Note, she advertises very very often in the Lake George area, but has a large turnover of MTs.

Pay is less than ideal, with never ending excuses as to why she cannot afford to give raises, no matter what your QA rating or production numbers.

It's an okay place to work if you don't need a guaranteed income every month.
Hypertype
I just heard that they lost a major account. Does anyone have any idea who took it over?
HyperType
HyperType lost another account, huh? Why am I not surprised?

I can't help you with your question of who took over the account. You might try calling the medical records department of the facility and see if someone there will give you an answer.
HyperType
Does anyone know anything about HyperType in Lake George, NY?
123MT, I hope you see this, I would still like to talk to you.
I think that maybe your email went to my junk mail and it deletes every day. I changed the settings so please try again.

Elsie
Hypertype
I emailed you again with my email addy. 
Didn't Hypertype
HOw is the company doing.... lake george and harrison, ny.
Does Hypertype hire IC MT's? Thank you.
.
hypertype - anyone else run out of work?
nm
Hypertype in Upstate NY
I would appreciate any and all information about this company. It does not seem to be high on the radar screen.
What the heck? I've never heard that in the 8 yrs I've worked here. sm
Go back to your STM or over his or her head.
I've heard only positive things about them. So, I applied, but haven't heard a word. Maybe fl
nm
I've only heard of Intellitype. Never heard of Teletype.
x
I worked for a temp agency for 3 years..LOVED it. Just worked. No counts, no hassels, GREAT pay..
No benefits at the time.  I even learned pathology while temping (8 months on that assigment).  I loved the variety, the ability to say I'm not available such and such time.  I'd do it again in a heartbeat if I didn't need benefits.
A company is ONLY supposed to verify that someone worked there, what dates they worked, whether PT o
and last date worked. It opens everyone up to a lawsuit if more is given, so most companies are told by their attorneys and business advisors to verify only.

No one has a right to a reference, only verification of employment.
It worked! Latest suggestion from DJ's email worked. nm
nm
If I worked a longer day, I just put my regular shift, 3p-11p, or whatever. If I worked sm
an extra day, then I was told to fudge the hours around on the other days so it all came out to 40.  I didn't really mind -- have learned not to expect overtime in this profession -- and I was happy to be able to work whenever I needed to get the lines I needed.  However, them telling me directly to fudge on my time sheet would seem to be a violation of the wage and hour laws.  I suppose it doesn't matter now if they do not even have enough work to make the minimum line count necessary.  Several of the companies I thought were golden seem to have gotten a bit tarnished lately … sad. 
Glad it worked for you. I have worked for companies
that were more reliable and paid without the delay I had. Maybe you started before they started doing that but it makes no difference. I TOO am a single parent.

You are not trying to argue? Sounds like you not only are trying to argue but you are just waiting for anyone to post anything about the co on here so you can just get out there and respond, which seems to be the way I have always noticed it. It's like all the MTs or whoever that work there are just waiting to respond.

This board is about the good points and bad points about companies. I am telling my experience.

The people were nice people though, but my experience was not a good one and I will not say it was.

I can go a week after the end of payday and even 10days later but that's it. Kids would starve.
Best company I have ever worked for, and I have worked for a lot!
I can't believe some of the things these people say here, and have to wonder if it just the same person or two bashing. I have been at MDI for four years and I do not have a low workload and I get treated very, very well.
They one I am not sure of. I have always worked FT for them. I have worked both IC and employee
and I always did way over 12,000 a pay peroid. I am sure they are pretty comparative to other companies. You definitely could contact a recruiter by applying if they would answer all of your questions up front. Good luck.
I heard about it from my
supervisor. It is going to be adjusted according to what level you are, level 1, 2 or 3.
Me too. Never heard of them
They told me 6 to 6.5 cents per line. Yuck!
I heard.....
one of my doc's while dictating telling another she was leaving for Louisiana to help out. I'm sure it will pick up again soon.
What is this, never heard of it.
:
I heard that from an MT there, too, and...
...since I personally know the person who did the QA on on the account she referred to, I asked her and she said "no!"

Interestingly, the MT who claimed they outsourced a particular account did not even work in the same group.
I don't know. Never heard of them.
:)
I have heard a lot about this
company not paying its MTs many, many times. 
Never heard of them. - nm
x
I heard about their QA and that
it is very difficult.  I heard they will fire you without warning for a low QA score.  That is just what I heard, not sure about it tho.
Never heard of one in GA
Where did you see info a a Sten-Tel in Georgia? I work for Sten-Tel in MA.