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I've been loyal to MDI for 13 years and planned to finish my career here. I

Posted By: Hate this on 2009-08-28
In Reply to: MDI forum - MDI2

can't even begin to express my dismay, disappointment, and feeling completely blind-sided and slapped across the face by this after a decade plus of Dorothy always saying she had too much integrity to EVER offshore, and now she's going to be in charge of sales and marketing TO offshore.  My mind is still reeling.  So not sure what you mean by loyal.  The MDI I've known and been loyal to for over a decade no longer exists.  Now I've just been left sitting here stunned wondering how she could do such a 180, or if it was just a facade all along. 


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    Loyal to HTS - they've treated me well
    I have no concern as to your credentials. I speak solely of my experience with HTS.
    Let me address some of your facts. You state: Not enough tech support (not available evenings or weekends My experience: They have been available to me 24/7 for ten years. You state: No raises. My experience: Frequent raises. You state: ..their hands are tied. My experience: What does this even mean? I have never experienced anything along these lines. If there is a problem, they resolve it. Period. You state: Many people in this organization are related to the current owner (red flag). My experience: Again, what?? I know many of them, and of those I know none are related to one another, let alone the owner. Spare us your red flag. You state: The current owner makes it a habit to bash the prior owner, tell you all sorts of dirty laundry, goes on and on about how she cannot afford to give raises, yet she's managed to dwindle down this pay off mighty quick. It's an attitude thing. My experience: One of the nicest women I have every worked with/for. Very considerate of her MTs and their personal needs as well as professional. It IS an attitude thing. On both sides of the equation. You state: There is not always work. My experience: Never, ever have I not been able to work in ten years. Never. They accommodate me around every turn. If my main account is low, I can request another account and that request is fulfilled immediately. You state: (re: tech guys)..their hands are tied based on minimal programs and/or education. My experience: I should be so lucky as to have a fraction of their knowledge. You state: The owner wanted me to stay. My response: Why? No MT is indispensible. You state: The problems with HyperType are solely due to how the company is run. My experience: No clue what this refers to - not enough work? not enough money earned? tech? no embroidered golf shirts? To posters Looking and Leigh - I wish you the same success I have had with HTS. There are many MT companies out there, obviously, offering many different packages that may or may not suit your needs. Hypertype is a well-run company that has never come up short in any regard in my experience. Rest assured that if you chose to work with HTS and keep up your end of the deal in terms of providing quality transcription, you will be appropriately compensated and have the pleasure of dealing with some really great people.


    Should've read my email sooner, they did invite me to finish the test -sm
    Mine did have 4 dictations. None of them were ESL, though they were a little more difficult than most tests I've taken.
    30 years - this WAS my career. The last few years you guys have ruined it.
    You work 9-5? Big deal. I work more than you do. I bet I work harder too. Treat US with respect, lady!

    Don't talk to us like that and don't expect us to kiss your feet. Kiss ours for a change!
    I've been pondering a career change too

    For about the last year now, I've been thinking about going back to school to become a teacher.  I'm just not sure the pay would be worth the cost of the education.  I love the idea of summers off and starting out at about 35K in my area.  I think in terms of hours/pay, it is the only job that would give me my current freedom but at a little better salary. 


    I can't really answer your questions, as I'm still trying to figure out the answers to my own.  The only advice I have to offer is, if you're going to go back for nursing -- go for the RN.  You'll make much more money and you may as well do it all at once and get it over with. 


    I do think that MTing from home will eventually become a minimum wage job.  I just don't know when that will be.  I know I can't make it on my MDI income alone, but I have a husband and 3 kids and I may not be working as much as others. 


    I started 18 years ago and gave up a very good career
    at a major medical association where I was just starting to move. I was 26, married three years and having my first child. I wanted desperately to stay home with him, but back then, my husband was not making quite enough to keep us afloat.
    I just fell into MT when I saw an ad in the paper posted by a local MTSO. I thought, I've worked with doctors before and I know how to type. Well, I failed their test, but they were running an in-house class that cost $100 for six months, and the promise of a job as long as I could pass the test at the end. We had $123 in our savings account, and against my husband's wishes, I invested $100 of it in that course. It was well worth it!
    Socially, it was hard at first to be isolated at home with children and work, but it's great now that they are all teenagers. I've always known where my kids were and been there for them when they needed me. I worked part-time for many, many years, and that gave me the chance to relax, not be stressed, go on hikes in the afternoons, or have a paddle in my kayak occasionally while the kids were in school.
    I have a bachelors degree from Temple University and majored in marketing. My husband is a CPA, and we'll be married 22 years this January. He is now a partner in a small firm. He gets very good medical benefits and insurance, but no vision or dental plan. I'm sure that if I had worked for 20 years and attended to a career rather than a job, I'd be making six figures these days. I certainly don't make that doing medical transcription! But, I worked hard at raising my kids, and I have three great ones! I've saved bushels of money because I've not had to buy an office wardbrobe, pay train fare to the office, or send my children to daycare.
    I have been very, very fortunate in that we no longer need my income to survive, but now I have the time to work full-time, the kids need me less, and I can still be reasonably flexible and unstressed. And, I'm still here when my teenagers need me, even though that's not as often as before. Yes, the industry has changed, but if I had to do it all over again, I wouldn't change a thing!
    I worked on site for many years. I've been doing this for 10 years... sm
    I've worked on site, at home, for small MTSOs, for nationals, for hospitals. I've been paid per line, per minute, and per hour. I've been an MT and a QA. I have ALWAYS worked weekends and ALWAYS worked nights for the shift differential because MTs can't survive on 6 or 7 cents a line. At least I can't and I type 105 wpm.

    I've BEEN dedicated from day 1, sister, so you are barking up the wrong tree.
    I've been a QA 15 years and I've never heard
    of any company only paying for the actual Keystrokes of the blank. You would literally make less than minimum wage that way. Waaay less.
    Definitely not alone...I'd planned on retiring here
    nm
    So far, I think it is great! I did not get to start when planned sm
    due to delays from the account in getting IDs, etc., but now that I am doing it, I love the account.  All of the people I have dealt with are very friendly and helpful.  They are offering a sign-on bonus, so maybe you should give it a try again. 
    Sigh. I had not planned to retire for
    probably another 10-15 years, if my wrists hold out that long, and had fully intended/hoped to have MDI be my last MTSO.  I have waded through a lot of frogs before finding my proverbial prince in the MT world and had hoped to finish out my career here.  Now I'm just utterly disheartened by this recent turn of events.  I'm looking into finishing my degree (wanted to do that anyway) and seeing what my options are after that, may have to get out of the profession altogether.  It's depressing, as it's a job I love that keeps me challenged on a daily basis.  I just have no desire to start anew with another company.
    Seems like the handiwork of the one who was asked to leave earlier than she planned. Just go

    I've been doing it for 4 years now. There are many

    options available.   Lots of campgrounds have some type of connection.  Sometimes they just have a central jack for dial-up, sometimes they have connections at each site, though there may only be xx number of lines for the entire campground so that you are still limited with on-line time.  I found that even in this day of technology some dial-up speeds are really, really slow and it may take 4 hours to download a day of work.   A lot of campgrounds now are going to WiFi, especially in the bigger cities.   If you have a wireless card and the campground is a hot spot you can access their network (usually for a fee) and get high-speed access from your RV.   You can use your cell phone, which I have done in a pinch, but we often traveled where there was absolutely no signal of any kind like in the Black Mountains of SD.    There are wireless cards called air cards and this will allow you to access an open hot spot while doing down the road, though most hot spots are not open networks so you can't rely on that 100%.  Places like B&N and Starbucks are hot spots for a few.  You could access them from the parking lot so if you are traveling from point A to point B, you could just stop to rest or have a coffee and download at the same time.  You can also use satellite.  With satellite as long as you have a clear view of the southern sky you can get access, even in the middle of a field with no electricity (as long as you have a generator/inverter).   You can get a system similar to what you would have in a residential situation and set it up every time you move or you can have a system installed on your roof that makes it much easier for about ($5000 and $99/mo).  Downloads are not always high-speed and if weather conditions are severe you might not be able to get a signal or keep it, and uploads are much slower than downloads.   We have utilized all of the above at some time or other.  I had Earthlink as my ISP and they have lots of local access numbers and an 800#.  Only twice in the 9 months we lived on the road full-time was I not able to get a signal of some type (before we got out satellite).


    I recommend getting a campground directly from Trailer Life.  You can find it at probably any parts/service center or dealership for campers and may find it at B&N.   The don't list all campgrounds, because you have to pay for a listing, but there are campgrounds all over the U.S. listed and they list amenities, such as if pets are allowed, if they have internet access and what type of access, etc.   This will help you make decisions about where to stay.  You can also go on-line before leaving and print out a list of B&N and Starbucks and the like that have hot spots to use in a pinch.  KOA campgrounds should all have some type of access, but they are more expensive and I don't think they are as nice a campground as some others.


    If you don't already, you will want direct deposit setup and have all your bills setup to be viewed on-line, so that if you don't have to worry about having your mail forwarded so often or about paying bills on-time.  I had all regular payments automatically drafted and bills like credit cards I paid on-line.


    Feel free to e-mail me if you have any questions.


     


    I've been an MT for over 20 years now.

    Others who have seen me type say they've never seen anybody type so fast in their life.  My typing speed has been described as truly amazing by others.  There's no question that I have true natural ability when it comes to being an MT, so my knowledge or abilities are definitely NOT the issue here. 


    For years now, I have purposely worked for many of the companies out there in order to evaluate differences between line counts.  I've done every kind of work there is too (Basic 4, ER, radiology, etc...).  I'm a very well rounded MT.


    I've found that MDI gives the absolute lowest line counts.  I was able to average anywhere from 250-400 lph with all the other companies I worked for and this was after only 1-2 weeks of working with them as compared to working for MDI for years and knowing the account up, down and sideways!!  So when I see people like you posting they average 300-350 at MDI, I really question this???  Also, I never had to pay long distance for anybody else either.  Most other companies offer an 800 number or went internet files a long time ago. 


    I'm sorry you can't stomach the many negativities your company has, but in my experience, there's way better out there and I'm entitled to my opinion.


    Merry Christmas :)


    I've been doing this 20 years and still need
    reference books and need to research.   If you are putting out a poor quality product and you know you are there is no excuse.   You should be proofing your reports or going back and relistening.    I'm sorry life is rough, but that is no excuse for poor quality work.   I don't work for KS, but I think you are wrong in putting the blame on them. 
    I've been an IC for 13-1/2 years and it's
    bites me in the ass, it's the social security tax.
    I've been an IC for years, While it has its sm
    drawbacks, it also has its advantages.

    A drawback is having to buy my own health insurance and having no other company benefits such as paid time off. Any time I'm not pounding the keys when I'm supposed to, I'm not making any money.

    The main advantage is that I can draw up a contract with a company for hours/production that realistically fit ME! The easiest thing to do after this is stick to my commitment and schedule and things usually balance out.

    Another advantage is being able to deduct expenses, reference books, computer, at-home office, some utilities, phone, gas/car if you pick up and deliver, etc. This means extra tax forms which cost$, but that's part of having your own business.

    Don't forget, though, to stash away the taxes that the company would have matched for social security, etc. This is the self-employment tax.

    And don't forget to save receipts for any business-related items, income coming in, etc.

    As another poster said, gauge your taxes on what you made the year before if that is typical of what you usually do.

    Don't be late with your quarterly estimated taxes as that will bite you in the buttocks as a late fee come tax prep time. By this, I mean that by January 15/16 (the date of the fourth quarterly payment for the year before), you should have sent in all you think you owe for that year.

    Talk to a tax specialist and get the best advice. It's a bit complicated, but that's THEIR job. You just need to transcribe, pay your estimated taxes on time, keep track of expenses, and save receipts for tax day.

    I find it helpful to keep a folder for the year and just plop IC-related receipts, etc., in it as they occur.



    not the OP, but I've been there 4.5 years
    nm
    I've been with them for 4 years..
    and I'm very happy there.  They've gone through some management changes recently, but I think it's for the better.  They've changed their pay structure also which has meant an increase for some people - in all honesty, though, not for everyone.  I did take a pay cut because of the way my particular account was set up but I'm making it up pretty easily.  The benefits are great.  Next year on my 5th anniversary I'll be getting 3 weeks vacation.  That's separate from personal and sick time by the way.  I love my account and make good money with it.  I posted below (or by now on the previous page!) with more detail, and so did a Transolutions supervisor.  If you have any specific questions, I'll be glad to see if I can answer them.  Otherwise our recruiter will be glad to speak with you.  Good luck!
    I've been doing it for 7 years. No

    different that using a desktop.   I do use an external keyboard the majority of the time. 


    I've been there almost 2 years now and

     (guess I shouldn't call myself newer TT'r any more?) I haven't run out of work very often, or for very long. Oh, sure, over the holiday it was a little low, so I just took some much needed time off.


    Other than that, the work has been as plentiful as when I started. I have a primary and 4 secondary accounts, but I'm rarely on my 1st seconday very much, and forget the other 3. I haven't seen a report from them for months! My primary keeps me very busy.


     


     


    If you've been at this 20 years you (sm)

    should know by now that in order to get the real skinny you're not going to get it from the recruiter, but rather the wounded.  Yes, some may simply be disgruntled, but those are usually easy to weed out.  When there is a pattern, you have to take some of that information into account when making your informed decision. 


    A recruiter is nothing more than the car salesman.  His/her livelihood depends on bringing that MT in and unfortunately in some cases, he/she will do anything to accomplish that.  To a recruiter, the MT is just a piece of their paycheck.  Where is the incentive to tell the truth and answer honestly?  Heck, they probably feel like many MTs do, disrespected and underpaid.  I'd think after 20 years you'd summize that? 


    I've been doing this for 15+ years

    that the same thing is said over and over and over again about this business.  I do it in my spare time now and if I had to do it over I would NEVER have become an MT.  There are MTs on this board who have been in the profession alot longer than me and they cannot believe the amount of pay ( OR LACK OF MONEY) to be made and how things are going downhill.  MTSOs want more of our time for less money.  Of course, I'm not telling you anything you didn't already know.


     


     


    I've done that for quite a few years

    I have 2 resumes; one for MT and one for regular jobs. I list my MT skills first, equipment/programs I know how to operate, and only jobs pertaining to MT, plus my education. It doesn't go over 1 page.


    My second one, I leave off all the MT info. References are available upon request, but I do not include them with the resume.


    If you have a lot of companies on the resume, I would suggest only listing them with the starting and ending month and year. Your skills/work types should be in the skill section. It's not necessary to repeat it.


    I used to be a resume writer and my clients all had good luck landing the jobs they wanted, but that was a problem. They got the job they wanted, so I was essentially cutting my own throat. He-he-he.


     


    I've been there 2 years myself
    ...and I'm never going anywhere else! The BEST MT company ever!
    I've been there for 10 years sm

    Although the pay is low, the platform is super easy and no one bugs you; they just let you work.  They have been through a lot of changes in 10 years, but I have also  and they have always been willing to work with me.  


    I find the dictators super easy for the most part; however, I have worked on some of them for 10 years so I know what they are going to say before they even say it.  There are a couple of ESLs that are a challenge and one who is American that is worse than the ESLs.  There seems to be plenty of work on my account during the day but I do type mainly the ESL pool.  The people in the office are very nice to deal with as is the owner.  Obviously, I think they are great because I have been there for a LONG time.  :o)  Hope this helps.


    I've been an MT for 40 years and
    I have done this dance before. Here is what you do:
    1. Inform your MTSO that your pay is not contingent upon when SHE gets paid. Your agreement is with HER and not her creditors. 2. Tell her that if you are not paid within five (5) days of this request you will do the following: A. Put it in the hands of your attorney for action and collection. B. Notify the Fraud Division and Small Business Division of your State's Attorney General. Ask her if she does, in fact, have a valid business license. C. Tell her you will make a written report to the Better Business Bureau and any other consumer-service bureaus that exist in your area. I have see all too many MTs get sc***ed only because they allow it. Remember the old saying, YOU DESERVE THE KIND OF TREATMENT YOU WILL ACCEPT. Meanwhile, do not transcribe one more line. Further, you should warn her that this needs to be a one-time event and if it occurs again, you will quit. I trust you have a written contract or memorandum of understanding with her. If not, send her one, including a clause that states your pay dates are not dependent upon her getting paid by her client(s). You are not helpless. Start advocating for yourself. You can do it.
    I've been there 3 years and I think they might have sent (sm)
    a notice once...but the other 2 times I had to call or e-mail the person in HR and ask them. 
    I've been an MT for 36-1/2 years,
    and never bothered with certification--until I went to work for a company that actually rewards the credential--1/2 cent per line raise for passing the RMT, and another 1/2 cent for the CMT. They also have free prep courses for both exams, AND they reimburse the cost of sitting for the exam if you pass it. So what's not to like? I took the RMT the first moment I could, passed it, got my raise (and my reimbursement) and in a few months I will join the study group for the CMT, and go for that as soon as I am eligible.

    But for the first 36 years I had no use whatsoever for the credential. If one is not rewarded for it as we are at my company, what's the point?
    I've been there nearly 3 years now and like it a lot (sm)
    Try to get a backup account when you are first hired, unless there is absolutely a ton of work on your primary.  I went through quite a dry spell with my primary account being very, very low.  I finally got a good backup account.  But even when things were bad there I knew they would work with me to get me more work so I hung in there and stayed with it and now I have plenty of work.  They are one of the best companies out there.  Good Luck!
    I've been with them a little more than two years.
    It has never been less than a wonderful place to work. The accounts are easy, for the most part (there is the rare exception, as with any place). The platforms are easy (I work on two different platforms and like them both). The owners have been more than accommodating when I have had emergencies and, as a matter of fact, have bent over backward for me more than once. I have always been paid on time, and the one time when my pay was off because I worked on an account I normally don't work, I simply notified the owner, and I had a check in my hands within 3 days. I've never had a problem getting hold of them. I was trained, and the trainer/QA person is available nearly instantly for any questions I may have, and it is probably THE MOST PLEASANT work atmosphere I have been in for a very, very long time.

    I've worked other places, and the last place I worked was given absolute hell. I'll stick with Landmark. No employer is perfect, but they're pretty darned close.
    I've been with them for over 10 years (sm)
    have seen lots of management come and go, wish the latest batch would go soon. They used to be pretty flexible, right now are in a very militant mode as far as hours, production, etc. Not sure how many platforms they have, but the one I'm on requires a lot of mousing and very slow to change screens (patient info to document screen, etc), my production has dropped a lot as a result. Hoping things will turn around again somehow!
    So if I finish the 60,000 keystrokes in
    let's say 6 1/2 hours, I have to keep working for another 1 1/2 hours?
    Finish sentence below
    So, if you did 100% ESLs yourself the past 5 days let me know and I will gladly retract the statement. If you did not then why did you not help, and get over having to do the easier work? Just tell me that you helped out with the tough ones and I will retract and assume that there are more ESLs here than I was told.
    Also, I will GET OVER IT when I am actually assigned the WORK TYPE I was hired for. What was that you said... GET OVER HAVING TO DO WHAT YOU WERE NOT HIRED FOR? Oh yeah, I forgot Bait and switch is the norm these days. IMHO.
    Well, gee whiz. I've been at this for many years SM

    know my terminology and even build my own computers.  Is that literate enough?  What young whippersnapper can do that! 


    I wouldn't work for someone like that. 


    I've had 2 computers in 5+ years and SM
    The only reason I got the new one was because they were sending them out to every one - no problems with the old one.

    It's like cars - sometimes you get a lemon. LOL!
    In 2 years, I've never had a problem
    Sometimes ichart runs behind a day, but then they get the kinks worked out and it's back to current. I've double checked my line counts several times too and have never had a problem.
    I've been with them for a couple of years
    Nothing changed from that article and it was a story about an incident from 15 years ago. The work is steady and my paycheck is on time. I have no complaints.
    I've been in this business 12+ years
    now - worked for five companies before this one - never been happier.  Work is steady.  Pay is above average and always correct and on time.  Lots of communication and feedback.  It is a good place for me - I plan on retiring from here.  
    8.5 cpl?? Are you sure it was NE? They've had pay stuck at 7 and 8 cpl for years! nm
    s
    I've worked for MDI-MD for several years and no,
    my liason either.  But that's okay. 
    Honey, I've been an MT 25 years. I never

    that I post on a message board, but if you look at my work, it is top notch.  That's why I have contracts with local hospitals.  I have my own accounts.  Can you say the same?  No, I doubt it.


    I think the recruiter is WRONG to encourage people to cheat.


    I've been in the business 20 years and it is
    NEVER slow this time of the year, especially when the beds are full because of the flu.    I think maybe some MTs are working extra to pay off Christmas bills so that there may be less work for others.   
    In 5 years I've never had a day without work, though
    have had probably 4 days of about half my usual line count, due to the hospital system being down or due to hurricanes, but never went completely without work.  My company isn't hiring though. 
    And you've been with them for SIX years? "Close"
    .
    I've been there for 1-1/2 years and have never run out of work. nm
    :]
    Ain't that the truth. I've been doing this 30+ years sm
    and the worst-ever dictators were born in the USA!!
    Off? I've posted here for years. SM

    You could do a search to verify that.  MT in MT is right...referral bonuses ARE nice.  But, I would never recommend a company that I was not happy with...they couldn't pay me enough.  I've only been here a year, but that is way past the honeymoon stage.


    Also, I would only get a referral bonus if a person stayed there for 6+ months.  So, unless someone really liked it here (as I do), I have absolutely nothing to gain with sharing my experiences.  I have said in past posts who I work for (Echo), but I didn't know if I could do that in this post as I didn't want the board administrators to think I was posting a help-wanted ad (which I'm not).  All I'm doing is sharing my experiences...what anyone does with that information is completely up to them.


    Take care,


    Chickadee


    i've been working for MDI for over two years sm

    i think they pay really good.  i love my acct.  the supervisor is a good communicator.  i have a lanier acct, but they do have some accts where your program for retrieving dictation is over the internet, so no long distance needed there. i think they even give you a chance if you don't have fast speed.  i don't have fast speed, where i live it's not available.


    good luck!


    I've been there a couple years and.....
    I struggle everyday to meet my production. I'm really beginning to beleive the posts about the lines. I was PT with a different company before coming to TT and exceeded these lines in less than 6 hours. Something doesn't feel right here.
    Yikes..I don't think I've used that for like 10 years. Why do you ask?
    I'd also be curious to see if any companies actually are still using that. I can't imagine anyone still having it but you never know. Do you really like working on this now that we're on like WP 12??
    They've had that reputation for years now. How DO these
    s