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I've been there for about 6 weeks now sm

Posted By: mlstoo on 2007-01-10
In Reply to: Phoenix MedCom - sodiepop

I'm not disappointed. Plenty of work. Pay on time. Good feedback. Nice platform, easy to use. My account has good dictators-I'm not sure about the others. I know they have several accounts and a few different platforms. You are IC. They give you 24 hours to get your work in, I believe.


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I've only been there about 6 weeks, but

so far I haven't had any issues with them watching my every move.   You are paid on how many lph you type.  While I HATE punching in and out it helps keep me focused and helps increase my line count.  I have worked an hour or two off my schedule and there hasn't been an issue, especially since there is a lot of work and they have offered OT. 


They have many accounts.  I know there are some with a very high level of ESLs on them.  The account I am on says per contract ESLs are 40%, but based on the work I get I would say that is a low number.  Most of them aren't horrible, but do slow you down. 


My biggest issue is with their platform.  I find it to be slow.  Twice since I've been there my supervisor has sent e-mails out that the system was slow, today it was even down altogether, though not long.  About every other day the system freezes up and I lose a job.   I think the first part of October they are doing an upgrade that is supposed to address some of the issues. 


They have 2 new accounts coming on-line very soon, one large account that recently came on-line.  Work has been sporadic, but seems to have picked back up and with the new accounts coming on-line there should be plenty of work. 


Their platform is Word based and they use Shorthand, which I totally dislike.


Everyone seems willing to help, even the tech department is helpful and friendly, at least from what I have seen so far.   I work my shift, I produce a client ready product, and I don't hear from anyone.  I don't know if that is because I'm doing okay or they are stretched with all the new accounts. 


I don't know if I answered all the questions or not, I've got a migraine and my brain isn't processing very well. 


They may be better out there, but there are a lot worse out there too.  I would recommend them. 


From what I've seen, in a few weeks
MT-30+ will be on here ripping KS apart on her own, just like she ripped LM all over the place earlier in the week.

Talk about burning bridges, MT30+. Perhaps you should consider practicing what you preach?
Since you've only been there 4 weeks, you're
were from disgruntled ex-employees or if they had valid complaints.  It's really easy to say the sky's not falling with 4 weeks under your belt.  It's an almost sure bet that you won't be there in 4 years, maybe even 40 weeks.   General concensus is after 6 months, attitudes start to change, if it takes that long.  I gave it 4 years before I quit believing the posts praising Transcend and telling me to hang in there, it gets better.  I figured after 4 years of not seeing it get better I had enough proof I wasn't a disgruntled employee.
I've been working there for a few weeks sm
I like it so far. Their system is a little clunky to me but I came from a job with a great system, so I'm used to the best in technology. From what I hear, MedScribe's system is like many out there. I like my accounts; I have two. Their people are pleasant and helpful. They have a great incentive system. So far, so good.
For the entire 8 weeks you've been there?!

Speaking strictly for weekends, she's probably not working, and has forwarded her calls to the help desk, where they could put you in touch with the weekend supervisors, if need be.  But I truly doubt she's ignored you the whole time you've worked there.  She's simply not like that.  She has answered every email I've ever sent her, and always answers her phone during her normal weekday.  My supe has an usual name that starts with D, same as yours, right?


I've been there a few weeks (Oregon)...
and you can feel free to e-mail me with specific questions, be glad to tell you what I know to this point. 
I've heard others say they wait 2 weeks

They use ancient equipment anyway.  Get with a company that is with the times.  Furthmore KS'ers on this board seem like recruiters to me or else they get paid to put nice things about that company.  I think they're 9 cents short of a dime.  I can feel it in my gut.  No company is that great.    


Oh, I also heard they start everyone at 9 cpl, which is a lie!  That was told on this board as well.  Don't believe everything you read.  I'd rather work for Transcend or MQ!  HAHAHAHAHAHA


I've applied to 15 places here in 2 weeks and
nm
We've lived your yesterday for 4 weeks straight

Don't believe for one minute that they don't know why there's no work - they just don't want to tell you because you'll start looking for another job.  Mass quantities of work don't just disappear without a reason - and that reason is usually profitable to someone other than an MT!  How long can you survive getting 4 hours a day (sitting there trying for a total of 12 hours), 6-7 days a week, for 1/3 of your former paycheck?  Beware, your occasional day of no work might turn into a whole month of it!


Like somebody said below, this used to be a real job.  Not anymore.


I've worked for Ubiqus for 2 years now and I get paid every two weeks.
I really enjoy the work because it's advisory board meetings, round table discussions, and big conferences of all fields of medicine.  I started with them right after I graduated and I've never done any of the doctor dictation, I like this work better.
Yes, they offer I think 4 weeks at full pay or 8 weeks at half pay. Call the office
and talk to them about it. You wont lose your job. They aren't like that.
What good does it do? They've lied, they've betrayed us.

They've taken all they are going to take from me.   I am not going to waste any more time being angry.   I hate the way things ended, but I refuse to accept the blame for any part of it because I know that was a lie too, even though they did try to blame the MTs.  I know part of the problem was quality issues, but QA wasn't to blame for that either, although they have been.   


It is time to pick up and move on.   I think mgmt will reap what they sow.   For those who worked on the main account Webmedx is still hiring, though the best time slots have already been taken.  


 


 


What the heck? I've never heard that in the 8 yrs I've worked here. sm
Go back to your STM or over his or her head.
Since you've brought it up, I've stopped SM

giving the negative info because every time I have in the past I am called a disgruntled ex-employee or told that my experience has no relation to what the company is like today.


I won't repeat the information I've given in the past, anyone can find it on searches.  I've decided to just let the people have their experience with the company and that experience will validate everything I've ever said about those people.


The same people own and run that company--they may have new names doing the management, but it still runs the same way.


You've got it ~ you've hit the nail on the head....

I can Google until dawn and still not find John Smith in NY - you know the neurologist...  Cut me a break!  I've now learned to ask my online company for a list of referring physicians (since none of the accounts are in my state) and also ask for websites for the hospitals, but I still don't take more than 5 min of my own time to find referring physicians.  I send it right through with a verify cc:... 


As far as making an educated guess, I would only do that if it was my own account and I know the dictator well.  For the online company, it is their responsibility to make that educated guess as it is their client, not mine.  I leave that up to the company to make assumptions; this way it is on their back, not mine when it comes to the legality of the report.  Ultimately, the physician is responsible when signing that report or there should be clause on those reports that state dictated but not read.  If that clause is not there, then it is the physician's responsibility to know the content, not the MT.  An MT can only transcribe what they hear and really should not be making educated guesses on anyone since we live in a world of sue-happy patients and their malpractice insurance is so high.  If there is a question, it needs to go the dictator to resolve.


JMO - been doing this for over 20 years.  


I've been a QA 15 years and I've never heard
of any company only paying for the actual Keystrokes of the blank. You would literally make less than minimum wage that way. Waaay less.
Also a few weeks for me sm
The real problem has not been getting used to DQS, but the fact that so many transcriptionists are doing the accounts, I may have to type from 5 or 6 different hospitals to get my lines in each day. The switching has slowed me down much more than the DQS itself.
It took 2 weeks to get an ID, but they kept following up sm
with me until it came in. They told me this upfront, so it was not a surprise. I was working out my notice at another company during that time, so it was a smooth transition for me. If you do not get something you need, call the office. They have always responded well for me and taken care of things quickly.
2 weeks' for nothing
Its hard to believe that when in the last few months we have been barely having work and we are not compensated in any way whatsoever. Just like its not your fault that the account you are to work on its not our fault that we are running out of work. I say lets give the loyal employees who keep sticking with TT through this very dry drought some kind of compensation if for nothing else than for sticking around.
Pay is ever 2 weeks
Not twice a month like most companies, doesn't seem like much of a difference but it's at least 2 more pay checks a year. Payperiods end on a Sunday and the check is in the bank the next Saturday.
i got one a few weeks ago
I got one a few weeks ago. I just told her that I had a position and only wanted radiology right now. I have also as someone else replied gotten a postcard before, I believe last year or the year before.
2 weeks

when you put in a 2 week notice, do most of the MTOS just let you go right then.......or do they let you finish out your 2 weeks?  Just curious.


It took me about three weeks,
but was well worth the wait, I love working at Keystrokes!   They treat their employees like human beings and not just a number.  I never run out of work either
2 weeks
Usually they let you finish your out your 2 weeks.

If you don't give 2 weeks...most times they mark your termination papers as not to rehire.

Hope this helps
Every 2 weeks. nm
nm
Every 2 weeks.
Works out better than twice a month.
I have only been there about 6 weeks and
there were several days where others were complaining they had multiple accounts and out of work on all of them.  Judging my the backlog reports it looks like work has picked up considerably.  They are fixing to go live with 2 more accounts so there should be plenty of work.  They don't pay for downtime though.   It seems there are always accounts that have been approved for OT though, so I guess if you want to have several backups the work is there.   So far I don't have a backup account and I'm staying busy now and even able to work OT. 
They pay every two weeks. Sm...
and you will get your paycheck on a regular schedule via direct deposit.
I'm about to take off 2 weeks plus
and I feel guilty about it. I'm both an employee for one company and an IC for another. I actually feel worse about taking off the time as an IC because my company is so good about giving me the exact amount of minutes I've committed to each day, and I know it's a hardship when an IC is gone for that long. This was scheduled and they were notified well in advance, and I probably won't take off any other time until the next vacation which I'm sure will be months if not more than a year down the road. Still, I feel guilty leaving my company in the lurch.
Every 2 weeks. nm
nm
I don't think in the last few weeks or so...


A few weeks ago most of you were saying SM
that this idea wouldn't fly and that you still wouldn't seek the credential.  Am I hearing some concern now?????
A little. I did some QA for about 2 weeks for
my 1-woman MTSO when she was trying to help out another MT on a very temporary basis.  I never would have done it otherwise and wasn't happy about it.  Anyway, the files were from Pakistan and they were atrocious.  It took me twice as long to edit them as it would have taken to just transcribe them myself in the first place because I had to listen to the whole file and not just fix glaring errors, but rewrite entire sections that were in terrible, broken English and/or they had gotten the entire phrase incorrect, changing its meaning.  It was very frustrating time-consuming work and I told her I would never do it again, not only because the quality was horrific, but because I didn't want to participate in any type of offshoring, even for a friend.
I've come here for as long as I've been...
...an MT, for the same reasons all of you do. I don't scan the boards looking for false accusations, but when something comes up that does involve me, I would like the opportunity to defend myself. That's all...
It took me a couple of weeks...
had to get all those shortcuts in but once you get used to it, it is okay.  I always keep track of how many reports I do and I don't look at line count until I do so many.  I can get my required line count in 6 hours or less and when I first started it was a lot longer than that.  So, it does get better. 
Go for it!! I started 3 weeks ago. (sm)
They have a super training team. You get an immediate reply when you send an email to ANYONE at Medware. They are a great bunch of people and very helpful. Bonnie (recruiter) has always been there for me and I am on a team with a great Team Leader and Lead Transcriptionist.

I am on the Merit side and love it. It is an excellent program and soooo MT friendly!!
2 weeks notice?

I am considering leaving MQ.  As an IC, if I give two weeks' notice will they let me work out the two weeks, or will they just have me quit immediately?   I'm wondering if anyone has had any experience with this.  I am looking at starting with another company.  I am perfectly willing to give two weeks' notice, but at the same time I don't want them to just dump me immediately and not have any work until I start with the new company.


Did I say that clearly?? 


2 weeks' notice
I was an employee, not IC, gave my 2 weeks, had no problems with working those 2 weeks out. They asked me to stay on part-time if I could do 20 hrs, 6000 lines per pay....
Yes, for 2 weeks, which is easy on the
That works out to be 200 lines an hour. What type of work do you do?
I think there's about it takes about 2 weeks...
There's a processing time of about 2 weeks I believe, paperwork has to be sent to certain people and equipment has to be ordered and sent out to you. I'm not aware of it being based according to pay period. Just a side note, be sure you have DSL and if you don't, you'll need to order it right away to enable you to start on time.
I would definitely give 2 weeks, as well.
I wouldn't want to burn bridges.
as of about three weeks ago the had not fixed anything
ugh!!!!!
Not necessarily 2 weeks (sm)
It depends on how fast you pick up their excellent system. Your reimbursed after so many months for your expenses out of pocket. No charge for the use of their computer which they maintain excellently. No one looking over your shoulder. What more could a happy MT ask for. Excelent work environment.
I left them after a few weeks..sm
The staff is great and pay is on time every other Wednesday..the co. is very fair. I hated the platform that I was on..MedType (DOS-run)...I don't know about rad. Some accounts use MedRite. If they had a decent platform..I'd still be with them.
With Transcend 3 weeks now,
so far okay.  But not passing judgment yet.  I will see when I am off my 90 day probation.  So far QA has been okay.  I'm still very slow.
Hired 2 weeks ago and still
wondering why
Two weeks' notice
Wow!  Somebody's actually getting decent treatment!  That is news!!  I bet there's a lot of very wistful, envious people reading your post of which I am one.  I've never had that experience myself. 
I will, I am fairly new, 4 weeks. nm
x
He left weeks ago for another job

and the new HR person has already started.  Since previous was there for a long time this is just one of those things I guess, move up the ladder at another company.  No ill will, but that was about a month ago.


did mine 2 weeks ago too
I don't think the call went quite an hour, but pretty close to that. I was applying for clinic work, so maybe that's why once I passed the verbal quiz I was told a written/typing test would not be necessary. If you're applying for acute care it may be different. At the least, I'd imagine it's tougher.

The verbal quiz I got was dirt easy, though. How many cranial nerves are there? Sheesh.
6 weeks first check
I'm wondering if it's me, or does anyone else think it is not right about starting a company and having to wait 6 weeks for the first check?  I applied to a company and they said if a person works 5/1 thru 5/31, the first check would be 6/13, and that would cover the first 2 weeks worked.  This is the second company I have found like that.  Even with direct deposit - that is a long time.