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I've only been there a year. I like it. Was with YOG, eaten by MQ for 10 years and then with Futu

Posted By: WX on 2008-09-17
In Reply to: Question for happy Webmedx folks - Long-time MT

As others have said, no company is perfect, but Webmedx has a nice incentive plan, and you can make decent money and acquire decent benefits. I have received positive feedback from my supervisors there--a rarity in this industry. My only concern with them is, like all MTSOs, they seem to overhire at times. I have 3 accounts--and would be happy to take more--but I have run out of work a couple of times this year that were not the typical times were all expect. Good luck to you.


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I worked on site for many years. I've been doing this for 10 years... sm
I've worked on site, at home, for small MTSOs, for nationals, for hospitals. I've been paid per line, per minute, and per hour. I've been an MT and a QA. I have ALWAYS worked weekends and ALWAYS worked nights for the shift differential because MTs can't survive on 6 or 7 cents a line. At least I can't and I type 105 wpm.

I've BEEN dedicated from day 1, sister, so you are barking up the wrong tree.
Keystrokes is not for sale at this time, and there are no plans for selling in the foreseeable futu
This is a rumor started by someone for absolutely no reason. There are a few companies out there who have approached Keystrokes about selling and have been turned down. A few have been very agressive and do not like to hear the word no.

The company has been growing steadily for the past 10 years and has agressive growth plans in place for the next 5 years.

If you have any questions, contact one of the owners or member of the management team directly. They will answer your questions.

This is just another example of someone trying to stir the pot.

Not every company is for sale, at any price. Although that may change in the future for the owners of Keystrokes, right now they enjoy growing the company and improving on what they have built. It will be several years before the idea of selling would be entertained.
I've been a QA 15 years and I've never heard
of any company only paying for the actual Keystrokes of the blank. You would literally make less than minimum wage that way. Waaay less.
I've been there almost a year.
Anything special you want to know?
That's odd. I've been there a year and only
ran out of work once.
I've been there less than 1 year
and make 8.5 -- I started at 8 and then was raised up to 8.5 after I was done with training and probation. I am told I will be elligible for a raise to 9 after 1 year. The company is VERY nice. It is based on production, not hours. I average 16,000 lines every 2 weeks. I'm on ortho and don't have a set shift -- I have 3 doctors assigned to me and I just have to have my work done within 24 hours of downloading.
i've been with them about a year
and very very seldom have work flow problems. I think its the best place there is to work.
I've been with them for a year --
and I'm quite happy.  My pay is not the greatest, but I have a good account, they're fairly flexible and the benefits are pretty good.  I've never been this happy overall with a company and the account I'm working on.
I've been there not quite a year and don't know him, but
if he is still there he is not in QA. 
I've been there for a year now
last time I checked I lived in Georgia (the state, not the country!)

Our tech support is located in India...but so is Dell's, Microsoft's, most of AT&Ts, should I continue the list?

If you're 100% anti-India then yeah, don't apply. But if you want a job with a decent pay and not a lot of stress, then apply. We have issues like any other company, but they are always willing to work things out and they do take what the MTs have to say into consideration.


I've been there a year
I enjoy it. Work is pretty steady, slows down around the holidays sometimes. Every now and then things get hectic, and the tech support and file support is in India, so talking over the phone is sometimes difficult but that's just because of different accents.

They are growing as a company, so sometimes we have to work together to get bugs worked out, but they listen to our ideas and opinions, and understand when you have family emergencies, sick kids, etc.

Like I said, I've been there for a year, and I'm not one to stick around a job if I don't like it, MT or otherwise.

Good luck in whatever you do!
I've been with OSI almost a year

My QA scores are consistently 98.9 to 99.6.  I don't feel their QA is unfair or stringent.  In fact, it seems they don't really sweat every comma, but rather are looking for a correct quality report that doesn't contain any terminology errors or major grammar/punctuation errors.


 


I've worked for MDI over a year now
x
I've been there over a year at 7.6 cpl (statutory)nm
x
They've been advertising for about a year -
NM
I've worked there for over a year
yes we have Indian counterparts who handle our IT department, but our MTs are in the US. At least I'm pretty sure Georgia is in the US last time I checked....

I like the work, everyone I work with is pleasant, a few hiccups along the way but nothing crazy.

But hey, to each his own. Last time I checked just about every other US company had their IT based out of India, the Philippines, etc., but I don't see anyone going after them!


I've been doing that for a year, and HATE it.
So I'm looking for something else, some type of office job. Unfortunately, that's the way the MT biz is these days. The MTSOs make these ridiculous schedules because it's easier for them than trying to get people to work on weekends, in my opinion. You will also notice that the people in the office work M-F 9-5, with all holidays off.
I've worked for them since July of last year...

and I started out with Express Scribe software and no foot pedal.  They never told me that I had to buy anything and they did provide the AAMT BOS, and medical spellchecker, and drug dictionary amongst other stuff that I am too tired to think about at this point.  Just an FYI.


 


Don't know if they've ever raised their pay above 7 and 8 cpl. It's been that rate for year
s
What they mean is that your PTO hours do not start to accrue until you've been there a year. The
x
I've had concerns for at least a year. I'm a long-term

QTer so I have seen lots of changes.  Not that I expect anything, but we've always gotten something for MT week and this year not even a card and the whole stink over Christmas.  The IRA thing doesn't have me really concerned.  From what I understand they only hire ICs now.  I know they've had some long-term people leave who might have been employees, so it might not be cost efficient to continue the program.   I haven't had a raise in several years and these days I'm just glad to have a paycheck.  I don't know how much of the work is being offshored, but you would think that would free up some $$, unless they have had to hire extra QA people.  I like not having lots of e-mails/phone calls, but I also would like to know what is going on.  I denied for months they were offshoring, but when I got proof it was a slap in the face and I felt like we should have been told about it.  There seems to be plenty of work on my account so the offshoring hasn't  affected me directly.  So far the checks are always on time and have never bounced. 


Things have definitely changed and I don't think for the better, though I've interviewed with several companies lately and haven't found one yet that is better than QT.  I just try to do my lines and be thankful for a paycheck and just accept the fact that the company will never be what it was. 


Marilyn - I think we're on the same account...I've been with KS for over a year (sm)
and was given this as a backup account...I can't make ANY lines on it at all...I've already given up for today.
You'll get over the good feelings. I've been here over a year now. (sm)
And if you had seen the subtle changes they have been making, you may agree they are moving in the direction of becoming the new MQ (pre sale to India).
Great place to work. I've been there a year.
Exactly what do you want to know?
I have only been there a year, so I don't know about a couple of years ago - SM
My experience has been nothing but good. I have always had tons of work and great supervisors. I am always left alone to do my work and never bothered by tons of e-mails or phone calls. Whenever I have needed help or had a question, someone has always been there for me and have always been more than willing to help me or answer any questions that I may have. My pay is always correct and on time, and I have been able to make much more money at Keystrokes than I have at any other company that I have worked for in the past. I have no clue what they were like more than a year ago. Perhaps they did have some problems back then, but that has not been my experience at all there.
I worked for them a year some years ago ...
Was VERY unhappy there. To echo another poster, I got stuck on third shift and was never able to get off. Was placed on a HORRIBLE account with 99% ESL and terrible sound files. QA was strict (which I didn't have a problem with) but was also nasty and could be unreasonable. When I say unreasonable I mean that on this account they couldn't fill in most of the blanks that I was leaving either, but the feedback was nasty and sarcastic. Low pay, mediocre benefits, unresponsive tech support, and I wasn't all that impressed with the supervisors. On my final check with them they shorted me close to $150 which I was never able to get. Had an extensive list of requirements for you to work for them which was not commensurate with the payout that you received. They did, however, have DD and pay was always on time. Some had errors in the amount of their pay every now and again. Others may have had another type of experience there, but this was mine.
AccuStat...any new info? I've read the archives that are a year old...

I've been doing it for 4 years now. There are many

options available.   Lots of campgrounds have some type of connection.  Sometimes they just have a central jack for dial-up, sometimes they have connections at each site, though there may only be xx number of lines for the entire campground so that you are still limited with on-line time.  I found that even in this day of technology some dial-up speeds are really, really slow and it may take 4 hours to download a day of work.   A lot of campgrounds now are going to WiFi, especially in the bigger cities.   If you have a wireless card and the campground is a hot spot you can access their network (usually for a fee) and get high-speed access from your RV.   You can use your cell phone, which I have done in a pinch, but we often traveled where there was absolutely no signal of any kind like in the Black Mountains of SD.    There are wireless cards called air cards and this will allow you to access an open hot spot while doing down the road, though most hot spots are not open networks so you can't rely on that 100%.  Places like B&N and Starbucks are hot spots for a few.  You could access them from the parking lot so if you are traveling from point A to point B, you could just stop to rest or have a coffee and download at the same time.  You can also use satellite.  With satellite as long as you have a clear view of the southern sky you can get access, even in the middle of a field with no electricity (as long as you have a generator/inverter).   You can get a system similar to what you would have in a residential situation and set it up every time you move or you can have a system installed on your roof that makes it much easier for about ($5000 and $99/mo).  Downloads are not always high-speed and if weather conditions are severe you might not be able to get a signal or keep it, and uploads are much slower than downloads.   We have utilized all of the above at some time or other.  I had Earthlink as my ISP and they have lots of local access numbers and an 800#.  Only twice in the 9 months we lived on the road full-time was I not able to get a signal of some type (before we got out satellite).


I recommend getting a campground directly from Trailer Life.  You can find it at probably any parts/service center or dealership for campers and may find it at B&N.   The don't list all campgrounds, because you have to pay for a listing, but there are campgrounds all over the U.S. listed and they list amenities, such as if pets are allowed, if they have internet access and what type of access, etc.   This will help you make decisions about where to stay.  You can also go on-line before leaving and print out a list of B&N and Starbucks and the like that have hot spots to use in a pinch.  KOA campgrounds should all have some type of access, but they are more expensive and I don't think they are as nice a campground as some others.


If you don't already, you will want direct deposit setup and have all your bills setup to be viewed on-line, so that if you don't have to worry about having your mail forwarded so often or about paying bills on-time.  I had all regular payments automatically drafted and bills like credit cards I paid on-line.


Feel free to e-mail me if you have any questions.


 


I've been an MT for over 20 years now.

Others who have seen me type say they've never seen anybody type so fast in their life.  My typing speed has been described as truly amazing by others.  There's no question that I have true natural ability when it comes to being an MT, so my knowledge or abilities are definitely NOT the issue here. 


For years now, I have purposely worked for many of the companies out there in order to evaluate differences between line counts.  I've done every kind of work there is too (Basic 4, ER, radiology, etc...).  I'm a very well rounded MT.


I've found that MDI gives the absolute lowest line counts.  I was able to average anywhere from 250-400 lph with all the other companies I worked for and this was after only 1-2 weeks of working with them as compared to working for MDI for years and knowing the account up, down and sideways!!  So when I see people like you posting they average 300-350 at MDI, I really question this???  Also, I never had to pay long distance for anybody else either.  Most other companies offer an 800 number or went internet files a long time ago. 


I'm sorry you can't stomach the many negativities your company has, but in my experience, there's way better out there and I'm entitled to my opinion.


Merry Christmas :)


I've been doing this 20 years and still need
reference books and need to research.   If you are putting out a poor quality product and you know you are there is no excuse.   You should be proofing your reports or going back and relistening.    I'm sorry life is rough, but that is no excuse for poor quality work.   I don't work for KS, but I think you are wrong in putting the blame on them. 
I've been an IC for 13-1/2 years and it's
bites me in the ass, it's the social security tax.
I've been an IC for years, While it has its sm
drawbacks, it also has its advantages.

A drawback is having to buy my own health insurance and having no other company benefits such as paid time off. Any time I'm not pounding the keys when I'm supposed to, I'm not making any money.

The main advantage is that I can draw up a contract with a company for hours/production that realistically fit ME! The easiest thing to do after this is stick to my commitment and schedule and things usually balance out.

Another advantage is being able to deduct expenses, reference books, computer, at-home office, some utilities, phone, gas/car if you pick up and deliver, etc. This means extra tax forms which cost$, but that's part of having your own business.

Don't forget, though, to stash away the taxes that the company would have matched for social security, etc. This is the self-employment tax.

And don't forget to save receipts for any business-related items, income coming in, etc.

As another poster said, gauge your taxes on what you made the year before if that is typical of what you usually do.

Don't be late with your quarterly estimated taxes as that will bite you in the buttocks as a late fee come tax prep time. By this, I mean that by January 15/16 (the date of the fourth quarterly payment for the year before), you should have sent in all you think you owe for that year.

Talk to a tax specialist and get the best advice. It's a bit complicated, but that's THEIR job. You just need to transcribe, pay your estimated taxes on time, keep track of expenses, and save receipts for tax day.

I find it helpful to keep a folder for the year and just plop IC-related receipts, etc., in it as they occur.



not the OP, but I've been there 4.5 years
nm
I've been with them for 4 years..
and I'm very happy there.  They've gone through some management changes recently, but I think it's for the better.  They've changed their pay structure also which has meant an increase for some people - in all honesty, though, not for everyone.  I did take a pay cut because of the way my particular account was set up but I'm making it up pretty easily.  The benefits are great.  Next year on my 5th anniversary I'll be getting 3 weeks vacation.  That's separate from personal and sick time by the way.  I love my account and make good money with it.  I posted below (or by now on the previous page!) with more detail, and so did a Transolutions supervisor.  If you have any specific questions, I'll be glad to see if I can answer them.  Otherwise our recruiter will be glad to speak with you.  Good luck!
I've been doing it for 7 years. No

different that using a desktop.   I do use an external keyboard the majority of the time. 


I've been there almost 2 years now and

 (guess I shouldn't call myself newer TT'r any more?) I haven't run out of work very often, or for very long. Oh, sure, over the holiday it was a little low, so I just took some much needed time off.


Other than that, the work has been as plentiful as when I started. I have a primary and 4 secondary accounts, but I'm rarely on my 1st seconday very much, and forget the other 3. I haven't seen a report from them for months! My primary keeps me very busy.


 


 


If you've been at this 20 years you (sm)

should know by now that in order to get the real skinny you're not going to get it from the recruiter, but rather the wounded.  Yes, some may simply be disgruntled, but those are usually easy to weed out.  When there is a pattern, you have to take some of that information into account when making your informed decision. 


A recruiter is nothing more than the car salesman.  His/her livelihood depends on bringing that MT in and unfortunately in some cases, he/she will do anything to accomplish that.  To a recruiter, the MT is just a piece of their paycheck.  Where is the incentive to tell the truth and answer honestly?  Heck, they probably feel like many MTs do, disrespected and underpaid.  I'd think after 20 years you'd summize that? 


I've been doing this for 15+ years

that the same thing is said over and over and over again about this business.  I do it in my spare time now and if I had to do it over I would NEVER have become an MT.  There are MTs on this board who have been in the profession alot longer than me and they cannot believe the amount of pay ( OR LACK OF MONEY) to be made and how things are going downhill.  MTSOs want more of our time for less money.  Of course, I'm not telling you anything you didn't already know.


 


 


I've done that for quite a few years

I have 2 resumes; one for MT and one for regular jobs. I list my MT skills first, equipment/programs I know how to operate, and only jobs pertaining to MT, plus my education. It doesn't go over 1 page.


My second one, I leave off all the MT info. References are available upon request, but I do not include them with the resume.


If you have a lot of companies on the resume, I would suggest only listing them with the starting and ending month and year. Your skills/work types should be in the skill section. It's not necessary to repeat it.


I used to be a resume writer and my clients all had good luck landing the jobs they wanted, but that was a problem. They got the job they wanted, so I was essentially cutting my own throat. He-he-he.


 


I've been there 2 years myself
...and I'm never going anywhere else! The BEST MT company ever!
I've been there for 10 years sm

Although the pay is low, the platform is super easy and no one bugs you; they just let you work.  They have been through a lot of changes in 10 years, but I have also  and they have always been willing to work with me.  


I find the dictators super easy for the most part; however, I have worked on some of them for 10 years so I know what they are going to say before they even say it.  There are a couple of ESLs that are a challenge and one who is American that is worse than the ESLs.  There seems to be plenty of work on my account during the day but I do type mainly the ESL pool.  The people in the office are very nice to deal with as is the owner.  Obviously, I think they are great because I have been there for a LONG time.  :o)  Hope this helps.


I've been an MT for 40 years and
I have done this dance before. Here is what you do:
1. Inform your MTSO that your pay is not contingent upon when SHE gets paid. Your agreement is with HER and not her creditors. 2. Tell her that if you are not paid within five (5) days of this request you will do the following: A. Put it in the hands of your attorney for action and collection. B. Notify the Fraud Division and Small Business Division of your State's Attorney General. Ask her if she does, in fact, have a valid business license. C. Tell her you will make a written report to the Better Business Bureau and any other consumer-service bureaus that exist in your area. I have see all too many MTs get sc***ed only because they allow it. Remember the old saying, YOU DESERVE THE KIND OF TREATMENT YOU WILL ACCEPT. Meanwhile, do not transcribe one more line. Further, you should warn her that this needs to be a one-time event and if it occurs again, you will quit. I trust you have a written contract or memorandum of understanding with her. If not, send her one, including a clause that states your pay dates are not dependent upon her getting paid by her client(s). You are not helpless. Start advocating for yourself. You can do it.
I've been there 3 years and I think they might have sent (sm)
a notice once...but the other 2 times I had to call or e-mail the person in HR and ask them. 
I've been an MT for 36-1/2 years,
and never bothered with certification--until I went to work for a company that actually rewards the credential--1/2 cent per line raise for passing the RMT, and another 1/2 cent for the CMT. They also have free prep courses for both exams, AND they reimburse the cost of sitting for the exam if you pass it. So what's not to like? I took the RMT the first moment I could, passed it, got my raise (and my reimbursement) and in a few months I will join the study group for the CMT, and go for that as soon as I am eligible.

But for the first 36 years I had no use whatsoever for the credential. If one is not rewarded for it as we are at my company, what's the point?
I've been there nearly 3 years now and like it a lot (sm)
Try to get a backup account when you are first hired, unless there is absolutely a ton of work on your primary.  I went through quite a dry spell with my primary account being very, very low.  I finally got a good backup account.  But even when things were bad there I knew they would work with me to get me more work so I hung in there and stayed with it and now I have plenty of work.  They are one of the best companies out there.  Good Luck!
I've been with them a little more than two years.
It has never been less than a wonderful place to work. The accounts are easy, for the most part (there is the rare exception, as with any place). The platforms are easy (I work on two different platforms and like them both). The owners have been more than accommodating when I have had emergencies and, as a matter of fact, have bent over backward for me more than once. I have always been paid on time, and the one time when my pay was off because I worked on an account I normally don't work, I simply notified the owner, and I had a check in my hands within 3 days. I've never had a problem getting hold of them. I was trained, and the trainer/QA person is available nearly instantly for any questions I may have, and it is probably THE MOST PLEASANT work atmosphere I have been in for a very, very long time.

I've worked other places, and the last place I worked was given absolute hell. I'll stick with Landmark. No employer is perfect, but they're pretty darned close.
I've been with them for over 10 years (sm)
have seen lots of management come and go, wish the latest batch would go soon. They used to be pretty flexible, right now are in a very militant mode as far as hours, production, etc. Not sure how many platforms they have, but the one I'm on requires a lot of mousing and very slow to change screens (patient info to document screen, etc), my production has dropped a lot as a result. Hoping things will turn around again somehow!
Well, gee whiz. I've been at this for many years SM

know my terminology and even build my own computers.  Is that literate enough?  What young whippersnapper can do that! 


I wouldn't work for someone like that. 


I've had 2 computers in 5+ years and SM
The only reason I got the new one was because they were sending them out to every one - no problems with the old one.

It's like cars - sometimes you get a lemon. LOL!
In 2 years, I've never had a problem
Sometimes ichart runs behind a day, but then they get the kinks worked out and it's back to current. I've double checked my line counts several times too and have never had a problem.
I've been with them for a couple of years
Nothing changed from that article and it was a story about an incident from 15 years ago. The work is steady and my paycheck is on time. I have no complaints.