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I agree.. things have just felt different there lately

Posted By: unhappy on 2007-08-15
In Reply to: I fully expect OSI to raise line count from 10K - back to 12K

Past few months, whenever overtime is offered, it is offered with a warning that your lines should match up to your overtime hours and don't take advantage, blah, blah, balh. Almost makes you feel guilty for putting down overtime even though you are sitting there working. Now, we basically have had our holiday pay taken away. I used to be a real big supporter of OSi and they have basically treated me well, but I'm getting really discouraged.


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Three things, I agree

Also SE here.  I know, I used to hate when I was scheduled to work and there were very few reports, especially at the end of the payperiod.  I work overnights, so to adjust my sleep, get up and voila, no work or someone else is doing it ripped (on the old Dictaphone system.


It used to be, many moons and managers ago, that MT's were told in no uncertain terms that they were not to just jump on and steal others income. They were told to call the CSC before working any extra.  If they persisted in doing so, they would either be disconnected, or to really nip the chronic hoggers, they would just not pay them for the lines they made when they were not supposed to be on the system and had not called in for approval.


Now, with DQS, MQ just does not care who does the work as long as it just gets done.  The bottom line is TAT and $$$, it comes from management all the way up and when they call you, an SE to help out, why should we not do so?


Maybe I'm going to get flamed here, but I still do call in to see if they need any help (or they're calling me) and if I get the go ahead, then I will work. 


I agree, it's not fair to blame all SE's for the lack of work... I'm sure their are plenty of employees that work extra.  Correct me if I'm wrong on that but again, blame management. 


I know the feast or famine on whose working when.  I do the majority of my work on weekends, and I know just how bad TAT gets the first weekend of each payperiod and I feel pressured to work harder.


Again, don't mean any flames here, just stating my thoughts. 


I agree, Endiqua - don't take things so
personally - it's always hard to receive constructive criticism, but if they are not being nasty to you, what's the problem? Their job is to give feedback - period. We all need it sometimes.
Agree...most of the things on here about Axolotl have been (sm)
pretty favorable. It was one of the companies I was considering since I'm going to leave MQ pretty soon....and I still haven't ruled them out totally...seems like they are a good company. 
I agree - These things can take on a life of their own.
nm
I do not always agree with the way TT handles things but
then I'm definitely not in the know on everything that goes into their decision making. However, I must say I really respect them for nipping this rumor in the bud so quickly and putting our fears (at least for me) at ease.
I agree, i love those things too :)
x
I agree. That's the ONLY way things will ever change. nm
.
agree - most people only have good things to say about MDI-MD
x
I agree, there are worse things in the world...sm
than going to Saudi Arabia and getting a nice salary, I can imagine.
Especially if one is free as a bird and has no other obligations.
I have to agree. I have been with MQ for a very long time and things just keep getting worse and
worse. I can imaging this new pay plan that is such a guarded secret will not be to our advantage that is for sure unless you are willing to work 24/7/365 which is what they expect now to make money. You are constantly jumping from account to account and ASR has picked the good dictators out so it is a constant string of mushmouths left that ASR cant understand, etc. etc.
Agree, lines are hard to get. I also think the sound quality doesnt help things. nm
:
Sad, felt the same way at MQ....sm

They kept promising me that things would get better.  I typed acute care and radiology at the Big Q.  When all the changes were made and we were switched to DQS I had to choose between acute care and radiology.  I chose radiology which is my first love.  I was also switched from pay per line to pay per report.  My pay check truly suffered as there was little work for the great influx of MTs placed with the one office that handled radiology.  They were truly not ready to handle all of this.  Work was not distributed equally and what was your primary account was no longer.  As they phased out accounts from the cottage program to DQS my work load was lighter and lighter.  I stuck it out from August to January, but can understand how you feel as far as workload and pay, we all have to eat and are not working for charity. 


Hope everything works out for you because it can be soooo frustrating going from one company to another only to be disappointed and then back out on the beaten path in tow with many others.


I have never felt the need to use a
line counter other than IChart.I've been at this long enough that I can pretty much guess what my line count is/should be. Why in heaven's name would you continue to work for a company that you don't trust?
I felt exactly the same
aa
well, I have always felt
that it IS the MTs job to let her 'upper mgmt' know when she needed more work. However, I can tell you, that there apparently comes a point when a new account is NOT provided, ie, one doesn't always receive one when asked for one. Besides, it takes time, at the cost of momentum, to have to bounce from account to acccount looking for work. I am feeling rather irritated about this whole scenario right now and next time something comes my way, I may have to cut my hours at MDI and put my eggs in more than one basket.
Wow, that's all? No wonder we felt
x
sounds like how i felt with...
softscript. i lasted only one month.

move on. not only will you not make money, but you're also stressing on a difficult account. two strikes; dont wait for the third.
I felt hesitant, too. sm

I was offered a job at another company and accepted it, but something inside me said try TransTech.  So that's what I'm doing!  It's always hard to move on, but when you're being disrespected and treated badly, it's time.


I took what I felt to be an extremely
long and involved test to be an Editor for SmartMed. Got hired but still did not understand why it was necessary to test that extensively.
I felt the same exact way
and I did not sleep very well either the night after that meeting. Personally, I do not know what the big deal is about being paid by the keystroke. When I was hired on, I was told what I was being paid per keystroke and what it came out to be if it were a 65-character line just like every other place goes by and it has always been right on.

I look at things this way and the new guy said it himself during the meeting. There is a shortage of qualified MTs here in the US and now, according to him, there is starting to be in India. As far as I see it, who knows, there might be something even better somewhere else if things do not feel that they are working out for me. Do I worry? Yes, I do, but more so in a way that it seems like a possible unnecessary hassle for me and I like simple.
I felt the same way last year......until
I left the home based business I had established for over 15 years, and took a job managing an office. I did it for a solid year, and at the end of the year, I missed so much being able to just take a break when I wanted. I was in a management position and could not just take a break for a solid year. In fact, I could have never left early, took a day off, or took a long lunch as I was the one in charge and nobody else was accountable. I don't know if that was really the case, but I sure felt like it.

After a year, I decided to come back home and start transcribing again. No regrets thus far. It's been three months, I sort of picked up where I left off, and my family is very happy to have me back at home.
I always love when people aske me what I do for a living, I tell them, and they ask how do I do that? I feel lucky. I have been able to stay home, earn a great living, and raise my kids. I am here for the deliveries and repairs, am able to fix dinner, and do a load of laundry in between jobs.

There is only one thing about working at home that has been hard. I love to give 100% to everything I do, but when I work at home, I tend not to do that. I spread myself too thin and manage to get it done. Would love to fix that part.

Overall, I am just so greatful to be able to do what I do.
I just felt replying here was enough. I SM
really didn't care to receive an email saying basically the same things.  I know she doesn't actually have my email address.  I have posted hundreds of times on these boards and this is the first time anyone has done that.
I have kind of felt the same way, s/m

I work for a GREAT company.  I make a good line rate, I have great benefits and I always have more than enough work to keep me busy. 


There have been some negative posts on here regarding the company I work for.  The main complaint is the fact that they expect their MTs to work the schedule they commit to working when they are hired.  There are also a few complaints about how strict QA can be.  There has recently been a couple of posts about the company talking about lack of work on Monday and about having feed problems. 


The truth is I have been offered OT on Mondays for the last month or 2.  We have had 2 separate feed problems due to facility issues (not a company issue) within the past month.  Now, my company pays downtime if we run out of work, they do not overstaff our accounts, they provide us great benefits and pay us great wages but people are still complaining???  I just don't get it. 


If I had to go outside of my home and find a position, I sure as heck would not have near the convenience that I have with this job, even if I have to stick to a schedule.  When you go outside of home to work, don't you have to work a schedule???  Do you not have something said to you if you are late or leave work early???  Do you not have something said to you if you make errors in your work???


I also hear people complaining about rude editors, co-workers, etc.  Ummm, is everyone in your life always in a good mood?  When you work outside of your home, do you never get your toes stepped on by someone or another???  I think I remember my biggest reason for working at home and that is because I don't like dealing with two-faced, back stabbers.


I know there are a lot of bad companies out there as I have worked for a few myself but after starting with this company and being here almost 3 years, I am amazed at the people who still complain about them. 


MTs need to realize that this is a JOB.  We have to make the same sacrifices as 90% of American workers, which includes WORKING A SCHEDULED SHIFT!!  There is no doubt it is a little sacrifice so that I can continue to make a good wage, have good benefits and always have work. 


 


It felt more like a secretary.
I lasted only a month.  I felt more like a secretary than an MT.  The amount of demos and information that had to be searched before you begin transcribing was unreal.  QA also picked everything to death. 
Squirm! That is exactly how I felt!
Butterflies in my stomach. Like my instinct was kicking in. Thanks for the validation. :)
Have you ever felt like your company was

Picking on you?  I tend to feel that way these days.  Like, I feel that QA is being overly stern for some reason and the owner doesn't seem to care either way.  In a sense I feel they WANT me to quit, but why not just fire me if I am not doing a good job?


After two years on the job and very consistent high QA scores, they decide that my QA isn't up to par and put me back in 100% QA and I have been on this for 3 months now and never had anything else said to me about it. 


I felt the exact same way
Was depressed for the past 2 days about it and wondering how I'm going to pay my bills now. Trying to find another job also.
others felt differently - NM

I have never felt so demoralized.
You just keep taking and taking and giving nothing in return, but you still want 100% from us. Low morale, low productivity. And I know I am not the only one.
Too soon to really say. I felt I did okay the first day given the learning curve.
I am hoping my production will increase by at least 150-200 lines a day over the first few days and that should more than bring me up to speed.
You also felt that you were just lucky to get paid at
You stated that in another post?  Again, are you out of your mind?  So, if you work for free, no wonder they love you!  HAHA!  The joke is really on you and gee thanks for making hard for the rest of us to demand a paycheck on time every time.  You're very condescending and you can even let it rest!    Just an observer, but you are obviously just as bad as the owner that comes on here and posts in an unprofessional manner.  Get over yourself already.
Wondering why you felt a need to start this thread
From my experience, I had no surprises. The transcription test was one of the easiest I've had. The written test took half the time I anticipated. I was scheduled 3 days in advance for the verbal and since I've had verbal tests in advance, I knew what to expect and did very well. I was hired 2 hours later.

They have been nothing but professional, organized, accommodating, supportive, have absolutely the best benefits (and I really investigated this before I applied to them) around. My pay doesn't bite, nor did I take a pay cut.

I think another poster further down the page said something to the effect that if you really know what you are doing, not just think you know what you are doing, this is a good company. I made more money my first check with them than my last check from the employer I left. All things being equal, comparing apples to apples, I am very happy there.

Your mileage may vary. I didn't bash you. Please extend the same courtesy.
Thanks. I felt like bashing my head against a wall
.
Amen to that - I have years of exp but never felt picked on here. nm
.
I looked into Nicholas, but I felt that it was too risky

I felt like I really fell through the cracks at Medquist...
My computer didn't come for almost a month-and-a-half, I had to have training rescheduled after it finally came, and then I couldn't get a return call from my supervisor with my account specs.

When she finally assigned the account, I got this huge e-mail with samples in it, at least 100, and not really organized in any way, shape, or form. I had some questions on the report types I was supposed to be assigning, but never heard back before getting an e-mail from that she was going to be gone for a week at a supervisor meeting. She didn't even tell me who to call for help.

I made it less than 2 weeks there as there was just no guidance. However, there was a gal who called about a month later to see how things were going, and I told her my experience. She said they were looking into mentors for newhires, so maybe that has improved now.
I suspect the owner of the MTSO felt

it was a good time to retire.  If you Google Transcription Stat and Sausalito (where the MTSO at the root of the whole affair was located--interesting because the office used to be in downtown San Francisco and Sausalito was where Kim lived.  Wonder if she was running it out of her home at the time the whole thing went down...), all you get is references to the UCSF affair so I suspect she is no longer in business.  Didn't one article say her UCSF work totally dried up after that?  That was her main account, as far as I know. 


I was referring to fact you felt need to use expletive,
q
I don't know what they wanted to know. I didn't take the test. I felt it was invasion of pr
nm
sorry.....intro should have read i felt the opposite last year....until
nm
When YOG sold to MQ, I felt like I was punched in the stomach. Ironically, sm
I went to MDI-MD immediately after that (I refuse to work for MQ).  D made a few remarks about Carole, how she always said she would never sell and then did ...... and now I guess D heard the call of the almighty dollar as well.  I can't honestly blame them.  If I had worked hard all of my life and built up something and someone offered me a gazillion $$$ for it, I would figure I had earned it, sell, and enjoy the fruits of my labor.  Still, I feel sorry for the MDI folks now.  I am now at Keystrokes, praying that they are not the next company to be gobbled up. 
I felt that exact same way and quit a job that was not work out..6 weeks and 30 applications sm

later I am a temporary employee at Walmart for 6.00/hr.  Still more than I was making at my production job but how humiliating. 


I just drove by the new office. It is beautiful and huge. I felt like a stalker but did not want t
I worked for MQ for a very long time, almost 15 years, and made the switch in January. What a great change it has been for me and it is nice to see offices being built for expansion rather than closing like the one in Tinley Park did with MRC/MQ. I should have made the move 2 years ago, but am glad I finally did it this year.
No. Expect good things, and good things will come
x
I LIKE MDI. A few little things here and there
but for the most part, they are far superior to the others. (I even like AIM.)
thanks i will definitely try these things

Three things ...
1) I am an SE and I work my schedule, period.

2) I have never been out of work...even when others complain they are.

3) I have been not only allowed to work past my schedule but encouraged to. It's not my fault I'm allowed/encouraged to do so. It's more money in my pocket.

Look, I work as hard as you do. I don't know why you don't have any work but that doesn't mean it is my fault because I'm an SE. I also don't "hog" work. I take it as it comes...not like I can horde it away on my system and keep it in private while others sit without it. I can have only 2 jobs in my queue at any given time, just like everyone else.

Let's band together and not fight, ok?! It's not the IC's fault if the work is poorly distributed -- it is mgmt's fault.

I always ask things like that first, also pay
Make sure to ask before you test. big waste of time
You are right about some things
yes, they are not the greatest company, but do we really know who is. I know it was disappointing to me that they didn't pay for training, though it was only 2 hours. They are paying for spaces now, just since the last couple of months. I understand about the supervisor situation, but I think that is anywhere, and I am almost certain I know who you are talking about, (I thought the same thing) but if it is her, she's gone. I do agree that it does seem hard to make good lines, at least on one of my accounts. All I know is that overall, I am the most happy with them. Everyone is entitled to their own opinion, and this is just mine
I wonder about these things too...
I can understand the policy of not allowing companies who are dishonest as OSi apparently was to post on the board, but I thought there was a name-calling policy too. Someone below posted a really nasty remark about the Pres. of a co. (and used his name) and it was totally overlooked while a reminder about name-calling was deleted. Go figure.
of seeing the same things over and over with
nothing to back them up. I was sick reading the posts all weekend about every company that someone had questions about.