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Serving Over 20,000 US Medical Transcriptionists

I also enjoy my job at Transcend but still..

Posted By: Transcender on 2005-08-03
In Reply to: I actually know a couple of the happy people who post...sm - Not mgmt

believe that management does come on this board, and know for a fact that management posts because I have seen it.  Not that it matters though because they can post just like we can, as long as they do not pretend to be an MT.


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I also enjoy QA and enjoy the mentoring aspect
as well as the contact with the clients and MTs. I feel it is very rewarding personally. I also enjoyed being an MT (I earned between $30-$40 an hr way back when but those were the days). I was fast and burned my body out by being fast. Because I was fast, QA only pays me about half of what I earned as an MT and I only had to work as an MT for half the time that I have to work as QA.

I do understand there are different personalities and if the above poster does not enjoy QA, I definitely would not care what people think. I would get back into MTing. We have to try and be happy as this job no matter what you do can be a very tedious one.
enjoy it very much
depends on what hours/days you work as to amount of QA to do - many days 50/50 on QA versus transcribing - quite a few strong Spanish ESL dictators but after a while you get used to them
I would not even think twice. GO for it an enjoy.
yes hospital jobs do get outsourced, where do you think all the nationals get their work from?  It happened to me, too, and it happened a couple months after we were told that they were thinking of adding an incentive for certification.  Then we're booted.  Go figure.
They enjoy it??
There are a lot of sickos in MT HR; at least, I've met quite a few.  Maybe they derive some perverse pleasure out of watching us jump and squirm for them.
I really do enjoy transcribing, actually
as much as the day I first started almost 17 years ago.  I'm willing to go the extra mile and learn as much as I can.  I just need someone to give me the chance.  Thanks for the encouragement.   
I currently work for them and enjoy it.

They only hire ICs and there is no direct deposit but I get my check like clockwork every two weeks, either Friday or Saturday.  I have never had any problems with them.  The pay is not that great but it is what I was looking for account wise.  I have two accounts and really enjoy the work, 48 hour TAT.  I have complete flexibility which for me compensates the low pay for now.


They are really growing and I would highly recommend them to you.  The last newsletter they sent out stated they were actively seeking new MTs, so you might want to apply online if interested.


Do you want to enjoy your work? If so, you know what you need to do.
It is your choice; it doesn't make any difference what others think. They cannot find peace for you; you have to take charge. Personally I love QA as I find it much more challenging.
I do psych and I enjoy it.
It actually ends up paying pretty well for me too because they are generally longer reports but I can do them fast without stopping and starting like clinic notes.
I know it is frustrating and I sure don't enjoy it
either, but doesn't it make sense to give all applicants a difficult transcription test?  What better way for a real cream of the crop MT prove that she is skilled?  If the test is easy, the results will be the same, whether the MT is a newbie or highly experienced.  True?
You must enjoy being clueless....
Didn't get your paycheck?  Why not contact your employer?  How's that for rude !
Enjoy it while it lasts.
I hung in there with MQ for a long time, about 9 years. I watched them go down and down, get worse and worse. I hope they get bought by somebody soon and all the people who created the mess there get fired. Then, and only then, do they even have a prayer of being anything like the great company they used to be. If the powers that be stay the same there, forget it, it will never get better. I agree with the poster below. They do not treat all their employees the same, and their pay is all over the board. They do not reward experience or excellence. All they care about is their bottom line, which I am sure is getting smaller and smaller. I hadn't had a raise in about 7 years when I left.
And YOU must enjoy being extremely
8
Enjoy EMDAT!

I totally enjoy EMDAT.  It's very different from what I was used to at MQ and at first disliked it strictly because it wasn't what I was used to.  I've worked with it now for almost three years and wouldn't go back.  My particular account has all the data filled in already and I have two lines before I even begin typing the history.  I average about 300 lines per hour and have often gotten 400+ when I have my good doctors.   The expansions and short cuts are wonderful...once learned.  I was told once when I applauded EMDAT that I was just not familiar with the more advanced/professional platforms!  No, I don't switch jobs often.  In 11 years, I've been with MQ and present company, so, no, I don't have experience with all the advanced platforms!  If they are all so wonderful, though, why are these people changing jobs all the time.  I think it is a very professional platform.  And the bosses of the company I work for said that all the people that stay with them, do not quit real quick before they learn it, all the stayers, there has not been one complaint Ever!  It's a matter of learning it.   


Isn't it great to actually ENJOY your job again?
I actually look forward to starting my shift every day and truly am enjoying my work again.


I personally used to enjoy the little quotes (sm)
that were at the end of the job overviews we got each morning, on Cottage. Now that I'm on DQS, I don't get anything. And I don't even get an e-mail each morning from my supe, so you must be special!
I currently work for Meridian and really enjoy it
There was only 1 person that I ever had a problem with, and that was only on 1 occasion with a person in QA.   I just chalked it up to a bad day like everyone has.  Other than that, I really haven't come across any problems with the itchy office staff. 
Wow..Good luck and enjoy it !!...nm
x
Enjoy my 401K at Medware
It has kept me ahead of inflation, and I have no problems with their plan.  I make a regular deduction from my pay and get statements every quarter.  Have you contacted HR, maybe you did not fill out your paperwork correctly.
Think we're all just very hopeful and looking for a way to enjoy
s
Enjoy your good fortune! nm :)
s
You MUST enjoy arguing, looooool....

As much as I enjoy the freedom of working at - sm
home, I've come to detest the loss of so many other freedoms I'd taken for granted: Freedom to buy everything on your grocery list at Safeway, not just the few that fit in your budget. Freedom to FILL your gas tank, not just put in $5 and hope that gets you back home from Safeway. Freedom to take a vacation once in a while, and if you DO take a vacation, you actually get to GO somewhere, and don't just spend it in front of the TV set because you can't afford to leave the house. The freedom to put even a tiny amount of money into my savings account with each paycheck, instead of continually siphoning off what little is left in the bank to pay bills each month, would be nice.

When I worked in an office, I only had to work 8 hours a day, 5 days a week, and I made 3 times what I'm making now, and I now work 12 hours a day, 6 days a week.

I was willing to trade a little bit of poverty and maybe have to work a few more hours per pay period in order to be free of supervisors breathing down my neck all the time, but honestly, I miss being able to do things on the weekends besides just work. That's gotten REALLY old.
I enjoy this company. Sorry it did not work for you though. nm
x
Actually I enjoy reading most posts
Even if they are repetitive.  That only reinforces one's opinion.  Accept or not.  Since I did not see the prior posts, I actually thought the post would be informative and there would be useful feedback.  That is what this board should be about, and most of the time it is.  Then you always get the one or two people who have to be rude, nasty, demanding, negative critism.  Nothing useful.  I think it probably makes them feel better about themselves.  My point was, even if she was annoyed by the post - other people might not be. So many topics are actually repetitive here.  If the topic was old or annoying to her, then why participate in the post at all?  What was the purpose of being so ugly?  I don't even recall the post being addressed to her.
Enjoy the same "benes" you do, work at home,
but work for a company that pays fairly, average $22-36 an hour, depending the dictators. Also get PTO, insurance, 401K, etc., and equipment furnished. I do not consider less than 200 lines an hour good output..
Boy, so do I (NJ gal but got to Philly enough to enjoy the cheesesteaks. I miss them
nm
I work for a company that really enjoy flogging the MTs. sm

Cracking that whip really seems to send chills down their spine for some reason. We get notes every now and again telling us how badly we are doing and how the clients are so unhappy with us, etc. I have also noticed that this company has a problem with letting the MT win and that if we do something extra for them, it becomes the expected norm in the future. I must admit that I fear doing anything extra because I know that will factor into the totals I must reach for bonus pay. Also, it increases my chances to receive nasty notes from QA if I happen to get a difficult doctor. They actually had the nerve to jump on me (and it was literally a blind-sided attack) about a very difficult doctor on a report I had sent to QA that I really spent a lot of time on and just could not figure out what he was saying. Then later, they come across with these sound upgrades, and it is like night and day from what we were struggling with before. I feel they owe me an apology for that attack from QA - I really do. It was not my fault!


I am relatively new to working at nationals. Since they upgraded the sound quality, my QA percent has reached to less than 2% (sent to QA). I always do what I say I am going to do and I am exceeding line quotas, though I know it will work against me at bonus time.


My worry now is that they are mismanaging the accounts (and blaming us) and that the company will lose accounts, and I will be out of a job. I really can't work more than I work now because that makes me such a terrible person to live with. I have to have some down time.


This is a very troubling situation. Any comments? Thanks for letting me vent.


 


I started 6 months ago and enjoy my account
I am on an acute care hospital and they have me backed up to ER.  They just mentioned starting a new hospital, I guess a big one, in about a month so I know they will be hiring.  So far so good.  Pay is every other Friday by direct deposit so it is on time. 
Email some of the people who enjoy it there and see what they have to say. They won't bite! :) nm
s
Great Idea. I'd enjoy participating.
.
You'd enjoy it if u like micromanagement. She wont leave you alone to do your job!
Terrible.
I guess some enjoy aerobic exercise
That must be it! I know of multiple MTs (the American ones)testing elsewhere and looking for the best option to get out. Must be about swimming! You don't hear from them here because they're afraid to post anything, lest they drown. They know as soon as they do, that a few others will pipe in with smart-aleck remarks. I assume the non-swimmers prefer the beach so they can dig a hole and put their head in the sand.



To each their own. I enjoy the incredible money I make at QT. Would never leave!!!!! nm
x
enjoy it there. good accounts. steady work.
xx
Do you enjoy living with your head buried in the sand?
My wages in 2006 were $67,000. In 2007 they dropped to $52,000. 2008 fell to $45,000, and this year I will be lucky to break $40,000. This while working for the same company. How is anyone supposed to be happy about that? I am grateful in this ecomony that I still have a job, but to sit here working the same hours I always have and making $27,000 less a year, is disheartening, frustrating, if not just downright criminal on the part of companies who continually expect the same or more for less.

I don't know how any can call themselves an American and not be concerned with American jobs being sent overseas.

You really take the cake with your attitude. Just go back and stick your head in the sand where it belongs.
I kinda agree. I enjoy working at TT, but this kind of "overkill" is why people sm
get tired of us talking so much on here. Every place I have ever worked has always paid early if the pay day fell on a holiday.  Granted, they do not have to, and it is a nice and considerate thing to do, but hardly so much so as to make me want to burst into a chorus of Go Tell It On the Mountain.   lol
Transcend bought MDI, so if Transcend sends work offshore, so does MDI. nm
nm
We heard Transcend is buying Keystrokes next. I'm not working for Transcend. No Way !
nm
If MDI-FL is owned by Transcend and Transcend admittingly offshores, sm
then doesn't that make MDI a company that offshores? That's like saying that one branch of a company offshores but another does not, so they are excluded from the offshore label. If MDI-FL is part of Transcend and Transcend offshores, that means that they do.
RE: If MDI-FL is owned by Transcend and Transcend admittingly offshores, sm
Your hypothesis is incorrect. MDI is a wholly independent subsidary of Transcend, therefore, they were not a part of the experiment to offshore to evaluate cost/benefit ratio that Transcend only tried for 90 days (I believe the evaluation process is not still ongoing).
It is not Transcend. Transcend has not had control of
the accounts long enough to make any changes to anything. Maybe your account just slowed down like a lot of others did over the last few weeks. Everything will run status quo for a few months before any major changes are implemented. And give Transcend a chance. It is a good place to work and you will finally have some benefits that you will enjoy.
Yeah, yeah, AND enjoy!

Transcend
I just got an email from an MT who loves Transcend. She told me she gets 15,000 lines per pay period as she gets a lot of VR (voice recognition)reports.

She gets around 8 cents a line for a report she has to transcribe "from scratch," but if she gets a VR report, she only gets 5.5 cents a line.

However, she says even with the 5.5/line, she makes 15,000 lines a pay period as the VR reports are very quick and easy to do. She did not mention anything overall about Transcend; just that she really likes her job and the lines she's able to get each day. I am looking for an MT job, but it's really hard as you have no idea what you will end up with even if you do get hired.

You might get terrible dictation, no VR reports, templates, etc. Or some of them require you to have your own equipment which I would prefer to use their equipment.

Does anyone know who is hiring?
Enough about Transcend.
I know, let's pick on another company for S&G's!
x-transcend
Webmedx and Amphion.
transcend
The forum at transcend is full of people angry and complaining bitterly about the new platform and the horrible sound quality. Someone said she had worked on an account for 10 years and now cannot understand the people she has always transcribed. And as for getting ahead, there are a select group of people who are taken care of at Transcend and newbies are part of that, they get raises because they get the easiest work picked out for them. You wont see them with foreign doctors or short reports or the same crappy work day after long day. If it is so wonderful why did a person that left another large company to be a supervisor only stay about 4 weeks and she is already gone??? Probably because once she was in her position, she had morals and could not believe the unfairness with which work is "doled out" and saved and while others never get a break. there is not one thing fair about assigning work and there never will be!!! This is a voice recognition company that has no regard for people as human beings.
transcend
how can anyone think that a company that is going to voice recognition and cutting pay in half, from 8 cents to 5.5 to edit, how can that be good for transcriptionists anywhere. this is all about them making a profit off of your back. For years transcriptionists have been underpaid, 6 cents, 7 cents, while owners of services make 25 cents or more a line and never share it. voice recognition just puts more in their pockets!!! It is just a new way to rip us off. Transcriptionists are the modern day factory workers, sweat shop laborers with no voice, no union, and we just keep taking it and they take our jobs away from us with voice recognition or cut our pay in half to have a job. If you call that fair, they you are in the right position. Nothing in our society goes backwards in price - except the pay of the transcriptionist!!!
transcend/mdi
I was just hired by them, starting training today. However, I'm only doing radiology-hope that is better. Anyone else out there with an opinion???
Transcend

Hi,


I hope you enjoy your training.  It is kinda rough the first day.  I don't know much about the radiology accounts at Transcend, but I do know that the people are very nice.  I had 2 weeks of a slow period, which was frustrating.  However, this happens at all companies from time to time.  Especially in the summer.  I know this because I have worked at other companies and have had the same slow time.  At Transcend, I never had to ask for another account, a secondary, one was offerred to me and I started right away on it.  I have a very good line count and make good money. 


I may have to take on other accounts in the future, I don't know.  If I do, then I will.  Transcend is not the only company that this happens at.  It is all in how you look at it also.  The more you can do, the more valuable you are to your company.  This will only benefit you.  Of course it is not ideal, but sometimes unavoidable.  Yes, it does slow you down but this is just at first.  You eventually become accustomed to your secondary, or whatever number account that it is for you, just like you did on your primary when first starting at Transcend.  I have found in my experience that the less flexible I am, the more limited I am.  In this line of work, that is not good. 


You will also hear about Transcend using VR.  I am getting ready to train on that.  I hear horror stories about the whole thing and I am sure that it is everything that everyone says it is.  But the thing is, a lot of companies are going to be using it.  Maybe not all of them, but a lot.  It is a step towards the future and we have to learn to accept that.  I am not worried about doing it.  If I have to work longer hours for a while to get used to it and get my $$ back where it was, then so be it.  I believe that this too will be something that an MT can get used to and become good at, just like having multiple accounts. 


All I know is, at Transcend, I have always been paid on time, paid well, never had a check bounce, and I have not ever been lied to or mislead.  This is my experience and my opinion.  Good luck to you!


transcend/mdi
I was hired for Fri-Mon. Was told they have little coverage at that time. Not true???
MDI/Transcend
Wre they the same company or 2 different companies?  They are being lumped together a lot in posts.