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I also wholeheartedly agree with this post.

Posted By: nm on 2007-08-23
In Reply to: You may have been with MDI before, but I'm on a digital platform and it's just fine - Happy at MDI

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Excellent post. Agree wholeheartedly. sm
The dictator must take responsibility for what is dictated. In addition, today's MTs aren't as adept at editing as those of us who had proper training, use the appropriate resources, and do not use Google as our exclusive resource.

If you frequent the word boards, you will see what I mean. A couple of days ago, an MT posed a question that her ESL doc said that the patient worked in a laundry. She wanted to change it to laundramat. The MT admitted she did not know that a laundry was a place! These new MTs don't even own an English dictionary.

I initially had a hard time dealing with the verbatim concept. After seeing several reasons for its initiation, I've happily resigned myself to light editing as client allows. I got over it. Look around you and you will also see how this industry has changed in the last 10 years. It ain't what it used to be. Time to roll with the changes.
I wholeheartedly agree
The idea is to get people who want to work weekends. Do not eliminate good candidates just because they cannnot work weekends. This is why Transcend is having a problem. Plenty of people would work Mon-Fri.
I agree wholeheartedly
Transtech used to give a bonus if you sent less than a certain percentage of reports to QA but the problem was that the MT would type anything to avoid a blank and send it on without bothering to double-check.

On the flip side, a lot of people apparently didn't care about the QA bonus and they left the reports for QA to fill in because they were either not knowledgeable or resourceful enough to complete the reports themselves, so they left the dirty work to QA. Then, QA had to look up information that the MT should have looked up in the first place. And nothing was ever done about it. Laziness was rewarded at TT.

I used to work in QA at Transtech and I speak the truth. Quality work was not rewarded there. What was rewarded was sending any old garbage to the client, but when garbage was sent to QA - nothing was done about it.

I moved to a job where QA actually means something. Where quality actually means something. I never got that vibe during my employment at TransTech. They were nice people but the QA process was sorely lacking. I hope that has changed over the past year but I really doubt it.

And, no, there was no way that every employee at TransTech had at least 5 years' experience.
I agree wholeheartedly
Just wanted to let the person know that overall they are a good company, not perfect, but good enough for me to recommend them. I worked for them for almost 3 years.
i wholeheartedly agree!!
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Thank you, Admin. I agree wholeheartedly. NM
..
I wholeheartedly agree, stay away from SPi
or you are just looking to get into a bad situation.
I wholeheartedly agree. They start everyone no
matter how experienced, no matter how well you aced the testing on a tier system of pay, everyone starting out around 7.5 cents per line.

You get no respect from this company!
I agree wholeheartedly but look at CBay
they are still thriving, and more and more companies are at least dabbling in overseas, certain percentages. Not to mention, I am seeing a lot of companies downsizing, like MQ, where hoardes of people are shifting right now, and many smaller companies are getting bombarded with applications so getting a job right now is incredibly hard because if you do not accept the pay they offer, or their insurance they just hire the next MT.

Something I have discovered is health insurance is almost nonexistent anymore, I mean how did that happen in the last 6 months, and right under our noses -

my health insurance went up almost double in July, and now my pay went down due to lack of work/more difficult work...

many companies also dangle the health insurance in front of you now to take it away if you do not meet their almost impossible criteria of keeping it.

from what I see it is getting worse every month so I am not sure how we can make a difference.
I knew what you meant, and I wholeheartedly agree!

If one cannot trust their hourly employees to do a good job especially when on the norm there are evaluations on employees at some point time, then what have we got here?  To simply say there must be a minimum production is like saying we're slaves to the grind. 


Countless and I mean countless times when I worked on-site, I was pulled to a different area to help answer phones and even perform EKGs (yup), and I never bellyached that my typing was getting behind UNTIL the manager wanted the TAT report from me.  Oh yeah, every so often, she needed to report to her superiors what day we were working on.  What a joke! 


No matter how hard we tried, we were treated like the machines people expect us to be with not even a thanks. 


I agree wholeheartedly! I stand my ground. USA only. sm
I have had clients threaten to look elsewhere for a lower price and I tell them, please do so. I have to agree with you here, they always come back willing to pay the rate and happy to have the quality and service I provide.

I have never lost a client forever to offshore, will never offshore, and sooner or later all MT work will be back on US soil again. Believe me, it will happen eventually.
Wholeheartedly agree - wouldn't bother with test (sm)
You would have felt really good after you left.
I agree wholeheartedly. The owner is not a timid person and has
and even though I don't work for her, I'd stand up for her any day of the week. If the original poster has an ax to grind, it certainly doesn't make him/her come across as a _professional_ by making a slanderous remark and then acting like a juvenile. It is certainly the owner's right to conduct business in a manner that is best for the company and changing one's mind about who to do business with is her right in order serve her company, clients and employees best interests.
I so wholeheartedly agree with you. Don't work for KS but work for SS - another company bashed
Works GREAT for me and I love SS. I never really care what the negatives are as I have found they are usually people that can't make their lines, don't work the hours they commit to or just overall do not care!
I believe you wholeheartedly....
Your debit card is another.....  Your resume posted on the internet is another way to find out about you.....  Online banking can be a great tracker and so can facebook...  the list goes on and on........ 
I'd have to disagree with you wholeheartedly.
I worked there for years and saw large groups of people leaving at least on 3 or 4 different occasions.  They are always advertising for new MTs, and a good majority of their work is VR with heavy turnover in accounts.  VR is supposed to cut down on the need for new MTs, so do the math yourself.  They always say that they're getting new accounts, but it doesn't make much difference if getting 2 small accounts and a huge one dumps them or the 2 new accounts go VR and they only need half the MTs they needed to go-live.  They are NOT one of the better companies to work for and many, many people have had the same bad experiences with them.  Just read the archives.
RE: I'd have to disagree with you wholeheartedly.
Don't need to read archives. Work there currently and do not have the problems you describe.
I agree with your post,
I don't agree that MQ sucks! I happen to like it "here".  In other words, I like my job. Sorry if everyone else feels differently.  But, as stated before, MQ isn't the only job or company with quirks.  Every one of them do...move on if you're not happy with your job! (Not specifically you, original poster)...
I agree with your post
I was hired on an account and there was no work available during my shift all the time. I wonder if this is happening to my account as well. I left. Thank goodness. It was a very bad experience for me. I called the office and asked questions, they said they would put me on another account. The account I received still had no work available and when I did receive work it was ESL or very hard to hear. I used my best judgement and resigned and now have a new position.
I agree with your post!

I do believe that some are having a hard time of it, but I know there are others who still like the company and are happy.  Do I have problems with Beyond TXT?  Sure.  Who doesnt.  It is a new platform.  I'm quite sure that every platform has its issues in the beginning phase of usage, but those issues can and will be resolved.  The platform is really quite good.  Once the trouble spots are ironed out, it will be quite a great tool for us.  As far as the editing goes, I believe that too will improve with time.  I also believe that once it is in full swing and becomes the norm, our pay will be restructured again - to our benefit.  Change takes time.  There are always hardships along the way.  Each MLS has to decide whether to stick it out or not.  But you shouldn't be misleading to outsiders who cannot form a realistic opinion on their own.  I am sure there are some MLS's that cannot make what they used to.  However, there are some that can.  Why this is I don't know.  It may be due to experience, the account, how well they work on the platform.  Who knows.  The company is still going strong, however, and if there were not some content MTs, I would think Transcend would not have a staff. 


One more thing, the post about MTs losing reports, well yes that is happening.  But the poster didn't tell the rest of the story.  If you lose a report it is due to an issue with BTXT.  The company has said time and again to send in an incident report stating which job was lost and you will be paid for it.  What more do you want? 


I agree with your post. I also had the very
same experience as you. I was very loyal to the company for two years when my supe went nuts on me claiming I took time off without her permission. WHAT?!?! She had never treated me like that before. I was the better person and apologized, though I had nothing to apologize for and she was extremely rude to me in response. That is not a company you want to work for, I totally, 100% agree!! I got out after that thankfully, but unfortunately, there are no companies any better:(
I agree with this post.........
I had nearly the same experience. I started out with what was shaping up to be a fairly easy account in the first 2-3 days I worked for them. Then after I had been working for only just a few days and starting to get the feel of it they switched me to an account that was 95% ESL. Very difficult and hard to make production. I ended up leaving them after a few months. The supervisor was not very helpful. I gave it all I could but I was just not making anything with them.
I agree with your post. If you want a job where you can...
pick and choose when you will work, then by golly, this may not be the field for you. I take time off when I want, give my employer advance notice of it, and if it means a day or two or three without pay, so be it. I work every weekend (MY choosing and believe me, they were surprised and thrilled when I said I would work both Saturday and Sunday of every week!), get my lines in, and don't complain! You are not chained to your job; if you don't like a company's requirements find a different company, go back to school and learn to do something else, or plan ahead.
I agree with this post.
I have been with MDI since March and absolutely love it. I still have my primary that was given to me when I hired on and have not needed to ask for a secondary. Also, this payperiod will be my biggest producing payperiod since being an MT. I very rarely run out of work and have had no problems whatsoever at this point.
Agree with everything in your post.
These are the very reasons I left Precyse after 5 years. I thought I had found the place I was going to retire from. Things changed though once work started going to India and a couple new managers came along.
I agree with the above post...I was in the same
situation this summer with the company I do IC for. My account, their second-highest degree of difficulty for accounts, had always run anywhere from 2 to 5 days behind in dictation, so there was always, always work in it.

Along about June, suddenly I was being moved into backup accounts, and even then I was having to check in morning, noon, and late evening to get my lines in. Around the 4th of July, I got a call that my production was not at goal down (first time in 4 years).

I explained there was no work in my account and reminded my supervisor that I e-mailed her 2 weeks ago wondering what was up...had we lost the account or gone to overflow status on it?

She laughed and said no, work was just down, and she was thrilled that we were finally meeting our TAT with them. While that is great, she missed the whole point. DON'T reprimand me for not meeting requirements when there is no work.

About 2 weeks ago, we got a memo stating that for anyone not meeting their line requirements, they would be moved down on the pay schedule accordingly, 0.5 cpl a shot. Again, the work flow has not improved, and nobody gets it and nobody cares.

I think it is a bonehead move for any company to threaten someone's wages when they are already suffering through a slow period...but like everyone I am still behind on my bills so I stayed.

However, I happily gave my notice this weekend when the only thing all week to sift through were the discharge summaries and echocardiograms. I did 34 reports yesterday, 303 lines worth of 3 and 4-line echocardiograms with a DS or 2 thrown in from.

Yes, there is work, but when all you are is a line count and NOTHING else matters,it is definitely time to hit the road...especially when the management is busy patting themselves on the back for decreasing their operating costs and improving their TAT at the expense of the MT.

It will be funny in another couple months to watch their newest advertising campaign and the scripted poster that always comes on when a question is asked about the company. I get paid every 2 weeks by direct deposit and the insurance is Aetna and really good. How are the accounts? How would I know...I'm not an MT (LOL).



I agree with your post...............nm
nm
Agree with everything in this post
I, too, work on Escription, make good money (the same or a little bit more than I would straight transcription), and love it.
I agree with your TT post.
I am not an E favorite and I have suffered horribly over the last few months. How long have you been with TT? I have been here almost three years and really hoped this would be my last MT job. I hate to leave and start over and keep telling myself it will pick up. Do you think I am kidding myself?

It's nice to know I am not the only one in this boat.

Jen
I agree, much better said than my post! nm
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Yes, even without a raise, currently compared to my other choices, I would wholeheartedly recommend
As far as ESL - yes. Most accounts are 60%+ at least from what I have been offered. However, I would have to say that only on certain days do I get 60% ESL and most the time, I have an easier time understand the ESL dictators more than some of the non-ESL dictators. I guess it is kind of a wish-wash in regards to ESL. I would say even though it sounds like a lot, I think they are pretty comparible at least in my experience.

VR depends on what account you are on. Some of my accounts are phenominal and others not so good. However, they do give you the option to remove dictators (though don't seem to listen to half my requests) if their VR is bad. Plus the pay is the best in the business for VR at least from what I have seen.
Not exactly. Agree with post below. If you like being treated like...
nm
I do agree with some of your post but 6 TYPOS..sm

I do agree with some of what you typed - the small mindedness and all that, but you definitely do have 6 typographical  errors just in that little post and yes, it's just a bulletin board.....but if one is a master MT, well that reflects usually in everything that passes through their hands...including some internet posting on forums/boards.


just my nickel's worth....


I agree, read post below by not me...
you are definitely my kind of person...would like to talk further, somehow. take care.
not me.
I so agree w/you - Great post....but....n/m

we can only lead a horse to water, we cannot make them drink it....if they choose to be intolerant, it's their choice as sick as it seems.  I choose to go through the life as a loving, compassionate person.  Others choose not to go this route.


Yes, racism and neonazism is, unfortunately, alive and well, in the USA and all over the world.  So, if we raise our children with our awareness and our love and compassion, hopefully the future generation (our kids) will Do The Right Thing!! 


I agree with your post. I hire them too but the co
I just worked for did nto appreciate them. I know they are out there and go that extra mile. I want to find a company who appreciates their MTs and QA staff and who will instead of trying to get them to kill themselves recognize them for what they do and how well they do it. Sick of these companies. They appreciate no one.

There are always those who do nothing and try to make excuses for not being there, but for every 2 there are a good 5 who are hard workers and companies clump everyone together into one category, which just is not fair.
I absolutely agree with you on this post. sm
It's ridiculous for companies to expect ICs to clock in and out for lunch, etc., when there are no benefits at risk. MTs who don't keep any kind of schedule and expect to have work whenever they're ready are ruining things for the rest of us who are diligent.
I agree -- great post.

I started in a clinic but quickly moved to a large teaching hospital, and the mentorship and listening parties was very valuable.  Another thing that works that I particularly like is to walk away, go have a cookie, then come back.  Sometimes then you can hear what the doc is saying!  At least as bad as ESL are the docs who have a 15-minute report but by the time they're done uhh-ing and ahh-ing and emm-ing through the report you have about 40 lines. 


Agree. Good post.
//
I completely agree with your post...
As an aside and another thought, I see everybody as one creation under one God. What I see is somebody in that country being given a chance to make a decent living and have a job they can be proud of, to support their family with. The person behind that computer given work from a US company may be a single mother with that job providing the only financial means to feed her children. Food for thought.
I have to agree -- great post. Plus, when you take the job, sm

you are told upfront what the benefits are and what the requirements are, so if they are not to your liking, why take the position?   I am quite happy here at TT, and am thrilled at the news about the 401k.  Of course, I've been doing transcription for over 30 years now, so I guess that puts me in the age bracket where thinking about retirement is a little bit higher on my list than maybe someone 20-something, although I wish I had been smart when I was 20 and started putting away.  Oh well .......


Again, great post ... thanks for sharing. 


I totally agree with this post
they used to be a great company to work for, but have gone downhill a lot in the past year or so. Same is true about the not replying to emails, but expecting IMs and emails sent to you to be answered asap. Pay was always correct and on time too.
I totally agree with this post.
I have 20 years transcribing in a hospital and now at home as an IC.  I can tell you right now even with this kind of experience being able transcribe anything, you will only get offered 8.5 cpl if you are lucky.  I've even been offered 7 cpl, which I was totally offended and did not take the job.  I think you're better off trying something part-time to fill the time because you won't find a company out there willing to pay what you call top pay for a top transcriptionist.  I can say in my experience the highest bid I got so far from a national is 9 cpl and I haven't applied to many.  You, on the other hand, may want to try a smaller MTSO that needs part-time or even p.r.n. transcriptionists that can hit the ground running. 
I agree with all of your post except the last line!
It means they do not have control of their money, will probably never be satisfied with their work and may have garnishments and other legal issues for me to have to contend with.

Your credit score is a very good indicator of how responsible you are.


Your post is spot on. I agree with everything you say.
nm
I couldn't agree more with your post...

and especially with getting the media involved. Nothing is going to happen until people realize what is happening to their personal information. It is just now coming to the forefront, thanks to the media, the reality and effect of what happens to our personal information when all of these companies have access to it and the result thereof. It's on television every time we turn around; our personal information being *out there* and in the hands of who knows who, stolen and disseminated in whatever way someone or some company chooses. As well, physicians truly need to understand that companies are outsourcing (I don't believe for a moment that most of them understand this fact). That aside, the effect on the lives and work of the American MT is something that needs to be known, and the media is the only way the information is going to be released to the general public. Using American MTs is the only way this information is *safe*, to so speak.


Additionally, as you state, using us to correct all of the mistakes made by the client in ADT and not paying us for it is so absurd, I am sick to death of it myself. I run across it every day (and MQ (for whom I work doesn't pay us, either). On one account I have, in particular, virtually nothing matches in ADT and if we don't get it correctly, it IS the fault of the MT, no matter what (??). We get email after email about it from out PS on up. Also, everything is done to lessen the line count, no matter how awful it looks. ASR keeps lessening our pay. Everything is beginning to look as if it were done by Indians or Pakistanis, etc., and it's not as if I have anything against those people, in case anyone wants to jump on me for that statement, other than they are being given our jobs. However, the work is substandard.


As an aside, can you think of any better way for a terrorist organization to infiltrate?


I totally agree with your post.

So, it's not like there are no offers, just terrible offers.  This business doesn't pay what it used to especially with the MTSOs that are online lookig for ICs or employees.  I haven't seen a job ad yet that is paying more than 9 cpl unless it's a teaching hospital loaded with ESL, which I can do, but why rack my brain when I can make more lines per hour doing clinic with no ESL.  It's a shame, but we must be choosy at this point in the game.  I agree that there are companies out there paying the same wage, hire employees, and give benefits, which is great, but not all of us can work a set schedule for whatever reason, truth be told.  No one should knock that.  If you are in a situation where you can physically sit for 8 hours, good for you, but me I'm only 38 and I just can't do it anymore after working on-site for 17 years, pounding the keys, I just don't have the stamina.  So, I prefer IC work that is truly IC and I work my own hours even if that means getting up to stretch every 15 minutes.  I still make a great living and fortunate in that I don't need the health benefits right now; not to say that couldn't change in the future. 


In all fairness, this profession should allow more stretch time and less pound the keys for 8-10 hours and they may find more MTs wanting to be an employee.  An IC means you make your own schedule, nothing wrong with that. 


Agree with this. I was surprised by a post SM
where someone was asking what medication book to get. Anyone not using on-line reference programs and also googling for answers has to be wasting vast amounts of time. My 3 shelves of old books are my very last resort.
great post...and I agree...
nm
I agree with the previous post
other than if you were working at McDonald's with nobody there to train you and you are just standing there waiting, you ARE STILL GETTING PAID.
I agree with your post, but I still want to point out
that it is me (and the ones who stood with me) who came out as the winners in this argument.

I corrected definitely wrong grammar (10 times the same mistake in 1 post) and I was NOT nit-picking, whereas I was consequently singled out and nit-picked on by questioning my style, whereas BOTH versions are acceptable.

I can with certainty say that posters who are 100% against me and even started bad-mouthing me, although I corrected righfully wrong grammar, are the MTs with the bad grammar and spelling, refusing to admit their mistakes and should therefore NOT be MTs, because they have generally bad morals.