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I am so upset, but not sure whether should ask boss or not...

Posted By: upset MT on 2006-01-23
In Reply to:

I am on a very, very hard ESL account that the company has a hard time getting people to work on.  I have the ability to see who is assigned work and have noticed that a certain MT when they help on this account gets all the easy doctors assigned to them, but us who are stuck on this account get all the hard, nasty reports.  I do not understand why they do this, other than maybe the person does not have much experience or such, but it just does not seem right to me.  I do not know whether to say something or just let it go.  I am making a horrible line count, but this person is probably doing very well as they have all the easy dictators on this account.    Any suggestions, as I do not want to be a trouble maker, but now I am so upset over this I don't even want to work today.  Thanks. 


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So tell your boss instead of getting upset. nm
.
Not everyone likes their boss. You do not have to like your boss to like sm
your job.  You don't even always like your job but like the money.  It is about personal preference.
sorry...just very upset
=( not big on being put down by strangers!
Please don't get upset at everyone here
I understand why you don't want to come back. I always say to myself that I will only go to the gab board where life seems normal. And that negativity and name-calling abounds here.
If you don't come back, I would not blame you. But please don't leave thinking we are all nasty, and I personally am sorry how your question has been handled. I do not understand why trolling (nasty attacks) is not monitored on this board anyway, and the other boards on this site.
Everyone has a right to ask a question and no question is stupid. Except a baiting question or a redundant question like why is so and so always running out of work, etc. which is obviously a nasty hit to a certain place of employment.
What I am saying is I am sorry you are possibly being attacked (maybe they don't realize they are attacking your question, maybe it is not personal). But not all of us out here are that way. Finally, I want to say as I said a week ago, after this incident again, I too want to get out of this place except the gab and boards where people are supportive of each other. And although I have not been attacked like you, I sympathize and do not want to keep coming here and getting a bad taste in my mouth. My 2c.
Me upset? LOL

Now why would I be upset?  I work for a great company and make great money.  It is a little annoying for people to say these things don't exist when they do!!! 


As far as posting my company's name, I am not at liberty to do so after I posted my line rate.  This is a very confidential topic at the company I work for.  I will say that they have been talked about frequently on this board as a great company to work for.  I don't believe they are currently hiring at this time.


The upset is...

Not that we are just switching to VR from straight typing. They are switching our VR to new software (that they claim to be more productive) and decreasing our line rate with the switch. We are currently paid a decrease of 30% of our transcription rate for VR but will be paid a 37.5% decrease when the switch to the new software takes place (this is about 1.2 cpl less for me). Unless the new software is really that much better right off the bat, that is a significant pay cut for us. If I can only do the same number of lines on the new VR software that I do now on our current software, I will lose a little more than $3 an hour for editing. I would have to be able to do about an extra 100 lines per hour on the new software to make the same amount of money that I am currently making. The problem is that there really is no proof that the new software will lead to significant enough productivity gains to justify dropping our line rate. I'll believe it when I see it. The idea of working harder to make (hopefully) the same, or maybe even less, money does not sit well with many....


Yes, definitely upset about the shortage.
I had 16,000 lines plus in a pay period. Some of those days were supposed to be double lines for either working over or on a day off. I was told there would be a percentage taken off for header/footer. I had no idea it would be on total lines. I am getting about a 10 line difference between the software counter and MS Word counter. I have no idea about the new MTs - I am kind of new too, started about 8 weeks ago. Took 6 weeks to get my first paycheck. :( I do have another place I can work, but that lady takes more than 2 weeks to send a paycheck too. I am afraid to work for any of these companies at this point.
Yes, they were so upset they said in the call...
yeah, right! I hope they slept well last night! I am sure they did not miss a wink of sleep. It was Colleen taking today off according to her email on Friday night at 10:26 pm that she sent out to all of us.
I am very upset about this situation
It is very upsetting to me to see what is happening to us and to see how people just seem to be accepting it. I can go on and on about it because I am to the point where I just want to cry - I made a good living at this for years and now when things should be getting better in my life - I have to revert back to years ago and work in a hospital instead of home to make ends meet. This is total injustice.
If you are not upset with the insurance, you must be under 35. SM
What really got me upset was that they blamed the older MTs who used insurance too much for the switch. Very low.
should be ++ thought ++ - upset about this! n/m
b
looks like you have the problem of being upset

You evidently have an issue with some MTs having a good job and good employer.  Why else would you take that post as being anything else?  Maybe you should work on your jealousy issues???


I'm upset myself because she makes 10.5 cpl yet

does not know that a lot is TWO WORDS.  She no doubt works at that company that values quality above all else. 


Truly trying to help you upset folks
If you want to leave Transtech because of the VR issue you should be able to EASILY get hired ASAP by OSi in Douglasville, Georgia, or Focus but I think Focus does mainly VR.  OSI always has a huge backlog and they don't do just VR.  They also provide computers for full time.  The links are www.ositranscription.com and www.focusinfomatics.com.  These companies are always hiring. 
Explain yourself. Are you upset that
I choose to work, but it is not necessary in supporting my family? How is that self-righteous, it is just fact. I definitely think it would be very difficult to be the sole provider for my family, but I don't know why you think that is a slap in the face. I am agreeing with you, it would be difficult. But how am I self righteous. I want an explanation. You may cut and paste anything I said that you consider that I am looking down my nose at you.
What people are also upset about
is the fact that management at MDI kept us sitting without work for weeks, telling us that there would be many new accounts in September and October and everything would be fine. I personally feel used. I was loyal to them, they were not loyal to me. Lesson learned.
I don't understand the VR upset
I can make about $15-20 an hour with VR, eScription, what were you guys making before on straight typing?  You do have to have a great account, but even on my bad accounts (ESL nightmare), I do okay.   I am not saying I love VR or anything, but I can make a living.   I also don't know what VR is like on other platforms, it might be terrible, but I'm just curious as to what you guys were making an hour before VR?   I was making about the same.
Hope this doesn't upset you....

But, try to look at it this way.  You are in a healthcare profession, part of the team that takes care of that patient, even though not IN the hospital.  That means nights, weekends, holidays, etc., someone from the healthcare team has to be available for transcription.


I don't know anything specifically about this company, but from a manager's standpoint, I just wanted you to realize WHY some companies are specifically looking for nights, weekends, and holiday help.  It's tough--everyone wants to be off on weekends, be off on holidays, etc., but the reality is that MT just like nurses, doctors, and other allied health professionals are needed when the patient is an inpatient.  :(


Does anybody else get upset when companies that test you
and exchange e-mails with you does not have the common courtesy to at least let you know if a position was given to somebody else after the decision was made.  I HATE THAT.  Just wanted to know if it bugged anybody else.
Wow. Don't be upset! These are just board comments
Please dont take these things so personally, it isn't worth ruining your day. Leave if you want, but not on a bad note! JIMHO
Don't get upset, then, when offshore takes your job.
If we are not willing to give coverage nights and weekends, they certainly will be.

For what it's worth, I don't see the message you posted from your company anything near being a tyrant. Not a threat. Not a bully. Just stating facts. You can exercise your option to leave, just as you state you will be doing.


That word "margins" has me upset sm
Margins...that is PROFIT for the company! Any of us who have tried ASR full time understand that these MARGINS are what they don't pay us to do!

Again, and again and AGAIN I'll remind all of you as I would any MTSO in the world...YOUR COMPANY TURNS A PROFIT ON THE BACKS OF YOUR MTS. WE ARE the ONLY money generators in your business. Mistreat us, cheat us, lie to us about making more money with ASR and YOU WILL LOSE US right along with your company, you ignorant fools.

WHY aren't there enough MTs do to do the work? Because most newbies and those thinking about join this work force read up on what the MTSOs are doing and they don't get into this excuse for a career that we are in! OF COURSE there are not enough qualified MTs do the work. There is plenty of demand for MTs and not enough qualified MTs do the work, no kidding. As long as companies think the answer to this is to boost the Indian economy and/or pay an American a pittance to edit an ASR document, we will NEVER have enough MTs to do the work available here.

ASR is a flipping joke. I have talked to dozens of MTs who have done, tried to do it or are doing it. WITHOUT EXCEPTION they are scanning a document without the voice, or they are editing every other paragraph or listening at a pace that is not conducive to accuracy, leaving errors, etc. I work for a company that uses it and I can see all the past documents in the system. They are error ridden with nightmarish formatting. Many of them do not even make sense. There are so many spelling errors one has to wonder if they even spellcheck the document.

With a little luck, a company using a high percentage of ASR will get themselves sued to a point where they have to shut their doors. No, it won't come from a doctor, but if a patient with a creepy record sues the hospital who has demanded X amount of work to be generated as ASR to save money, and the patient prevails and undermines the hospital's *margins*, they will turn around and sue the MT company for even suggesting such a thing. This sort of a suit is not without precedent.
spelling police not necessary. OP obviously upset..
she does not need her spelling errors shoved at her as being *cheered up.*
If she was so upset about your letter not representing her feelings...sm
then let her write her own letter and express how the minority in this situation feels!!  Kudos for you in your quest to let the country know what kind of shaft you all got!  Don't ever forget that you have a bunch (and I mean a bunch) of MTs behind you, ex-Heartland or not!
Sorry, meant MRMT as upset poster.
x
Yes, it is as bad as it seems. In fact, it's worse. More upset than happy. nm
...
You went back? I thought they were upset at me when I left because they were looking foward to
working with me and I put them off. :(. I am too shy to even let them know this which is why I put anon. I loved my supervisor Ginny and Becky too, and the work. Thanks for the nice thought. I guess I am chicken LOL, and too chicken to ask to come back. Glad you did and it worked out!
I am not her spokesperson just happy with the company I work for and upset that people can be so sm

misleading because the fit was not good for them. 


If you have been on these boards a while, you would know that she always posts her name.  I emailed her today to tell her what was happening on here, and the response I got back was she does not even look on here as it is too upsetting and has promised herself not to come and look.  She has too much else to do with her time and defending herself and her company is always misinterpreted.  She basically told me I should spend more time working or with my family than spending time on this soap opera.

It is better to not care and let people form their own opinions.  Everyone takes the postings with a grain of salt anyway.  I think it is sad that she has to be so tough-skinned.
If you're that upset about it, do what I did and work for a company that doesn't outsource
nm
made type -- SO UPSET OVER TT and their NO WORK situation way TOO LONG now

sorry about type, but very, very upset with the TT has lost any concern/care for their MT's who make their paychecks for them.  Dictatphone doesn't pay you your salary, nor pay for your raises.  Your MT's allow your paychecks the remain the same and allow you to give yourselves RAISES.


Leads/sups, etc are transcribing OUR WORK now and we have none to little no paychecks to pay our bills.


You who are thinking of hiring on with TT better give some very consideration to your decision.  GOOD ADVICE.


TYPO -- wow I am upset. It is causing illness due to stress !!! Does TT care? NO n/m

and inability to meet my payments that I have normally had no problem paying.  It is so disgusting.


Don't send me a Happy Friday email.  Send me some of your paycheck, mgmt.  Nor do I want to hear you guys ROCK!  If you mgmt people had no paychecks, you wouldn't be saying that, would you?


Your paychecks come from MT's -- NO ONE ELSE !!!  And YOU want to pay us 1/3 or 1/4 of our line rate for your crummy VR dictation.  What a disgrace !!!


you too huh, my boss...
told us two months ago that the hospital was laying off and our department was one of the ones targeted. now, i found out that my boss knew two months before he told us. im sick of it already.
That's exactly what the boss says. I think they
in their claim that there aren't enough MTs in the U.S., so we have no choice but to outsource to India.

Whatta loada cr@p.
LOL! Do we have the same boss?
nm
Why get mad at me? I'm not her boss and I'm not sm
one of those middlemen you are ranting about. I'm a FORMER MTSO small biz owner who got out because it was nearly impossible to MAKE A DECENT LIVING MYSELF. MT is not the goldmine you seem to think it is. Margins are very thin and it's hard to pay what this job DESERVES.

I agree that MTs should be making a lot more than they are, but I do not see a way to make that happen in this economy. Whether you believe it or not, the bottom line is what HOSPITALS are willing to pay.
You are most definitely upset that your Bush **s-kicking ways have rendered your eyes caught in the
Without MTs, companies would not exist. You and many others have no regard nor respect for hard-working MTS. You can't take it with you. I feel sorry for you. Do the right thing...and, you know what that is.
I think your boss is more correct.
I type 5 min of dictation in 7.5 to 10 min. Might take 15 min tops if it is really difficult dictation/dictator.

Ever though it could be that American MTs don't want to put up with a boss like YOU!!!
American labor is the backbone of this country. You are part of a HUGE problem!!!!
Once in a non-MT job my boss told me to do something that

was totally unethical and I refused.  He asked me why and I said because I don't work here anymore and left as soon as I hung up the phone.   I was a regional assistant manager, but was acting manager of my office and as they had had a complete manpower turnover before I took over,  I was basically the only one who knew what was going on.   The ex-boss was running around like a chicken with its head cut off.  I had 2 very, very big clients.  I called both my contacts and told them that I no longer worked there and that there was no one in the office capable of handling their business and told them who to call.   I was offered jobs with both companies, even offered more money than I was currently making for less work.   I took the one job and this is also where I met my DH of nearly 18 years.   I'd say I came out the winner.  


If there is any documentation as to what happened I'd copy it and send it to every account - to the medical records manager as well as the hospital/clinic administrator. 


 


Did you get your boss anything for MT Week>?nm

I agree 100%! Wonder if we had the same boss? LOL!!
nm
I used to be best friends with my boss (sm)
and let me tell you, there is always some guilt that goes along with your friend asking you to give up your weekends, time off, whatever, to work.  I loved her dearly as a friend, but I don't seek out boss/employee friend relationships any more for this very reason. 
Had a boss moonlighted there
She got in trouble after she mentioned it to a tech (had a router so her son could use another computer); tech made a big deal out of reporting her, but her supe said not to worry about it.  One thing I learned from that - when in doubt, ask in advance.
I was doing some web design for an old boss - sm
but that had pretty much dried up as he has switched web hosts and is using one of their templates now for his website. I also substitute bus drive, which is obviously not from home, but a few times a month I drive and bring in anywhere from an extra $60 to $500 a month driving; averaged about $200 a month doing it in 2007. I also do some freelance copy/type setting for a local printer but that is not very often. They did offer me a job in their shop, but it was a 30 minute drive for $8/hour for 4 hours a day, not worth it. I can make more doing MT in that time here at home, and not buy gas. Would have cost me $9 a day in gas alone.
Yep and the boss's daughter

I tell you, the incompetence of that company was truly amazing!  And before anyone starts in, yes, I am working and actually DO like the company I am working for. 


I forgot another thing:  When I started, they forced me to buy a footpedal for like $150 that they claimed was necessary because only this pedal would work with their software.  I believe the owner's husband had something to do with the company that sold this footpedal.  Guess what, a footpedal I had from a different company worked with SS software, as I later found out. 


I also at one point worked for Medquist and, believe me, SoftScript was WORSE, if that is at all possible. 


The perks of being the boss.
x
Sounds like she don't like her boss.

Can you think of any reason the boss

would want you to leave instead of putting you on another account?  Or is she just a hothead who could not admit that she dialed the wrong number?  I guess I'm asking if there is any reason the company would benefit from your being gone?


I work there now and I love everything about Meridian.  I have never talked to the boss though.  I guess I shall try to avoid it. 


You sound like a dream boss!
I'd be very interested in applying for employment with your company.  Please advise how I might do that. 
Your team lead/boss

In general, do your bosses respond to your e-mails with questions about your accounts, etc? My boss does not answer any e-mails. All of my e-mails have been our accounts and not just B.S.


What your boss charges clients isn't
your business. Your agreement is what you are paid for your services.