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I am still on the same account I started with, so your allegation that better accounts come with sen

Posted By: Amphion fan on 2007-09-19
In Reply to: For those of us getting the shaft - It's not right

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That account in Texas was not a MQ account. They did not use DQS on that account until KS started.
They are moving 3 other accounts to DQS between now and January 1st. I asked. The MQ accounts they have gotten in the past did not go to DQS. I followed my old account, which is how I know, and it was Meditech. The account is still run by KS and is a big account too.
Has anyone started on KS Hem/Onc account yet?
Good dictators? Platform, how do you like it? Anything else you can tell me. Have to make a decision over the weekend.
Yes, but I started on a new account and it seems

there have been issues with my account and others that have come on-line since where it takes a little time to work out kinks.  I know when you have bills to pay you need to be working, but there are several accounts on OT now and my account has been on OT more days than not. 


I haven't yet had to have a secondary account.   They have many accounts so I can't speak about overall work flow.  My manager has 5 accounts and usually lots of work on all of them, in fact they are short staffed and currently hiring. 


SS has a lot of new accounts that have just started and more starting over the next few months. sm
As far as I know, SS is totally US based (going by what I was told). They are offering OT right now for us MTs. I am enjoying it certainly and I have been here for a couple of years.
I think all MTSOs do that to get an account started. nm
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Anyone started FutureNet new account

that was supposed to be huge coming on board in July?  How do you like it and FutureNet as a whole?  Would appreciate if any recent hires could tell me how long it took to hear back after applying.  Openings are probably all filled by now but just wondering if it took a while to hear back and if they require testing.  TIA!


I just started on the new account with DocuScribe. It is the same as MQ. sm
I worked for MQ for a long time. When they got this new account, they asked if I was interested in changing accounts because I had the experience with the platform. It is the same one exactly. The difference is that KS has a lot of work and we are not pooled. They have taken on a lot of MQ accounts in the past few months. I think that they have a great reputation with their accounts and in general and that the fact that they do not send work offshore is very important to hospitals. It is to me :)
I started 6 months ago and enjoy my account
I am on an acute care hospital and they have me backed up to ER.  They just mentioned starting a new hospital, I guess a big one, in about a month so I know they will be hiring.  So far so good.  Pay is every other Friday by direct deposit so it is on time. 
I did. I would contact them. I started my new account Monday. sm
I have talked to several others that have either gotten a schedule change or a new account or different hours, so I would make sure that they received your email.
I just recently started a verbatim account...

and I have to stop myself from making corrections and have to really concentrate on typing exactly what they are saying.  It's HARD!  But hey, they are indirectly signing my paycheck, so I gotta do what they tell me to, ya know?



I was told it hasn't started for any account
In order to finish you have to start and as far as I know no account has been started with this new line counting utility. When I questioned this, on several occasions, each time I was told its still happening but that was the extent of any information that was conveyed to me.
Allscripts - Just found out that one of the divisions for one of my largest accounts has started
to use Allscripts instead of dictating with my service. I believe it's just a matter of time before the rest of the divisions follow suit....this can't be good!
I know which account this is that started this week. I would call tomorrow. sm
The IDs were sent back from the hospital but only one part of them. I have been on the account for 2 days and it is great. HBO Star and lots of volume and good dictators except one or two. Call and ask if the IDs are ready. There are a bunch of new accounts starting at the same time. They pulled me from my primary to help until the other IDs are in, so they are definitely needing you on there. You will love the KS rad department; I have been with them for 4 years and every year it gets better!
Yep. Loving the new account that started today! Hooray TT!
x
And you just started on DQS brand new account and make 260 lph. You are extremely amazing but to be
honest I dont believe you.
I just started with Keystrokes full time and am on a Meditech account. sm

I would not call it my favorite platform by any means -- I think it is rather slow and cumbersome -- but with the addition of ShortHand and getting used to how things are done, I am picking up speed and hope to be at my normal level soon.   One of the pluses to Meditech is that you can access the patient's chart and see other reports dictated, plus lab reports, x-rays, etc. 



I know the account as I am on it. There are only 2 accounts that are sm
Meditech, C-phone and op notes only and one of them only needs 2 MTs (it is my back-up account). How long did you try? I was ready to throw in the towel the first 2 weeks and then it all clicked into place. Nothing is ever simple in the beginning. This account is fairly new but a lot of MTs have tried it for a day or two and then gave up, which is a shame because it is a very low % of ESL and pretty easy once you get used to the system.
That's not how I got 2 accounts. They had ExText and we bid on the account. sm
They had had it for 3 or 4 years prior to that. Dictaphone had nothing to do with it.
Yes, there are nonteaching rad accounts. I am fortunate that the account that I am on sm
has all American-born radiologists but I know that is not the norm.

There is an opening on an account that I do backup for. You might want to get your resume in right away because they want to fill that one pretty quick. The account is picky as can be but the work is easy. It is by the line because they have wordy dictators but it is gross line, which is basically unheard of anymore!
The account was not lost. It was fired, if that is what you do to accounts that you do not want. s
I have been there for 4 years. They have not lost any accounts but have gotten rid of 3 accounts. One of them was definitely the one you are talking about as it is the only one I ever saw with such blatant cherry picking by hospital staff. They were not even hospital staff; they were hospital employees that were let go and went in to work as ICs.

I have been a lead and stepped down recently due to family obligations.

They continue to grow steadiily and the changes over the years have all been positive. They truly do value their employees and stand strong on no offshore, which is important to me.

I would give them a call if you do not like where you went. Several have found that the grass is not greener and came back. A few were not taken back, but I find them to be fair.

I do not think that the company is perfect (i.e. no downtime pay) but I usually have plenty of work, get paid on time and like the people I encounter. I get asked to work extra, but that should stop now that there are more MTs on my main account.

They do not overstaff; I am very grateful for that.
Diskriter MTs, is hospital account or DR accounts a
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Accounts going offshore or VR. They are losing large account SM
because the hospital(s) is going paperless.

I assume they want us all on VR, so they can pay us 2 cpl or whatever they are paying the offshore MTs.

You can ask to be put on a higher level account, however, there is no M-F on the higher level accounts. They want you to work evenings and one weekend day.
Depends on the account for which you are hired, my accounts are low occasionally but usually with a
couple of backup accounts and doing all work types, you can do fine. 
That account has now added clinic and there are 2 other accounts moving to it. Not sure why they
want the experience, except maybe they need to get them started quickly, and that is easier if they know it in advance.

BTW: The account did get easier as they added work types.
Actually, it is not a MQ account. They have gotten dozens of MQ accounts over the past 5 years thou
The account that everyone is referring to is high ESL, very Hispanic, in Texas. It is not bad once you get used to the doctors. It is huge and difficult but not impossible and not bad.

They also have 4 other new accounts in acute care they are hiring for and 2 other excisting accounts that are growing.

With all I see on other companies not having enough work, I am grateful for Keystrokes. They keep growing and improving and were the best move I ever made!
I find the sound quality not so great on some accounts. I guess it depends on what account you get
on. 
I was hired and started in 1 week. That is not a long set-up time. When I started with our local h
I needed to get a physical and go through orientation at the hospital which is only given two times per month. This is a 900-bed hospital, so it cannot be an unusual process. MQ took 2 weeks. KS took 1 week. SoftScript never got me started even after repeated calls and emails.

I have only been with KS for 9 months but would never put them in the same catagory as the others you mentioned. They are the best company I have worked for, and unfortunately, I have bounced around a little in the last 5 years.
I was hired and started in 1 week. That is not a long set-up time. When I started with our local h
I needed to get a physical and go through orientation at the hospital which is only given two times per month. This is a 900-bed hospital, so it cannot be an unusual process. MQ took 2 weeks. KS took 1 week. SoftScript never got me started even after repeated calls and emails.

I have only been with KS for 9 months but would never put them in the same catagory as the others you mentioned. They are the best company I have worked for, and unfortunately, I have bounced around a little in the last 5 years.
I was hired and started in 1 week. That is not a long set-up time. When I started with our local h
I needed to get a physical and go through orientation at the hospital which is only given two times per month. This is a 900-bed hospital, so it cannot be an unusual process. MQ took 2 weeks. KS took 1 week. SoftScript never got me started even after repeated calls and emails.

I have only been with KS for 9 months but would never put them in the same catagory as the others you mentioned. They are the best company I have worked for, and unfortunately, I have bounced around a little in the last 5 years.
As your accounts move to India, they move you to another account. NM
NM
Are they losing accounts. Do most of their accounts stay for long period of time. I have
heard pros and cons about the quality of their work.  I guess it is much cheaper than other companies can offer.
Because the girls that monitor the accounts in the office were told the accounts either go on DQS or
move on. All accounts to be with MQ must be on DQS and no more different platforms. ONE ONLY DQS. They can send more work overseas then.
MDI-FL but not all accounts. Only the internet-based ones. C-phone accounts are fine.

So, yes, let me clarify before everyone gets in an uproar.. There is work IF you want to use a C-phone. IF you signed up for an account that is internet-based, you will be disappointed. Not enough work to go around. Just my personal preference.. I have no desire to do a dial-up C-phone account using my long distance.


Some do and have good accounts and fully loaded ESL accounts
Take a look at what is happening in India. For the first time, workers there have money to get themselves into debt by buying high priced items (cars for example). They now protest lower castes being allowed into universities at almost double the previous allowance. Wait until they are highly in debt, begin to feel entitled to a wage equal to that paid inthe US and then, try to form unions, get tossed out into the street and sit back with some Ben and Jerry ice cream and watch the economy collapse and all that dictation come back across the ocean. Timing is everything.
Find out which accounts they are hiring for. They have some ESL accounts that are extremely
difficult to do.  I dont know how many accounts they have altogether but as I say, a few are very difficult and I actually dont have a problem with ESLs but these accounts are almost totally ESL.  I dont do them anymore.
Well it sounds like no work happens a lot at DSG. How are the accounts as far as decent accounts
and their QA. 
Repeatedly told another new account would come soon, but it never did. In fact, our slow account is.
everyone else's backup account. What a disorganized mess.
Then when we MT's are **thrown on** an account because of lack of work on our account

What is so hard to understand about that? 


Then we have that account info filed away in a folder in our Outlook Express by name of account and can look at past emails sent out regarding that account.  Not fun to be tossed on an account that you have never seen NOR ever received an email on.  Sounds like business to me. 


You are wrong about the account. KS dumped the account for several reasons. sm
It happened quickly and was unexpected but it was really for the best. Keystrokes does not string people along or lie to you. After being with MQ for too long, I am happy there, although it is not for everyone.

I really would give them a call as the other poster suggested. That whole situation was a nightmare for everyone including management but the account pulled a fast one on them.

I have the facts on this because I have a good friend at the hospital and what she told me matched what my manager did.

I know that they are trying to give more when so many companies are giving less and taking away more.
Different accounts have different platforms. Most accounts require sm
high speed but I am not sure if satellite is OK.

I don't think that they're hiring right now. I spoke with my lead on Thursday, who said they are focusing on making sure everyone has enough work and moving PTers to FT, eventually moving towards FT only with only weekends as PT. Not 100% sure when that is though.
Hmm..well it goes to show how different it can be between accounts. My "high" ESL accounts s
at WMX are pretty easy in my opinion as well. I wish I had a better answer for you. Hang in there if you can. You have to do what is right for you.
My account has lots of work..ask for another account/nm
**
The account I am on only requires 1200 lpd. Maybe it is that particular account. Ask them if they
have a lower one. Doesn't hurt to ask. I do anywhere between 1200 and 1800 lpd. Sometimes it feels impossible to do 1200, sometimes the 1800 is quick. Depends on the doctors and the day for me. I do average 15,000 per pay period though, which is 1500 a day. Not impossible by any means, and I never go over 40 hours a week. Most weeks, I am closer to 35 hours with lunch breaks and life.
I think it depends on the account. I have one account that pays sm
$2.25 for specials and one that pays $3.50. I was on one previously that did not pay them different at all, but they were all short and mostly PICC line placements.

I worked for a hospital that went to KS and they were not charging extra for the specials. I know what they charged per report, and there was no way they were getting rich on the difference after taxes and all that. I was suprised. I was in on the bid review and the average to charge was between $1.75 and $2.75 per report or 0.13 and 0.15 per line. There were 15 companies that bid on the account, and all were within those ranges.

I went to KS about 6 months after the hospital outsourced to them. When we were displaced, I accepted a different job in the hospital and hated it.
That is not true. It varies from account to account. I have
several internet accounts and on some you do have to input the patient information.
I know the account. It is "hybrid" account that is a version of sm
Meditech that is a cross between Meditech Magic and Client, more like Client than Magic. I have been on it since October now do 1500 lines a day; it took me a week to get up to speed but they really helped me. I only know which one because my lead told me that they are adding 10 people to it because KS is getting the whole thing now, only doing 1/2 before this. I love working for Keystrokes :)
Account wen to speech from almost the beginning of the account --
Don't like ExSpeech at all.  Very bulky and cumbersome.  Much better editing programs.  I prefer to straight transcribe on ExText.  Pay drops horrendously.  But wave of the future for MT's.
The account I am on is internet only. I think it depends on the account. nm
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My main account must have been an overflow account. We would
go several many days of the month where we could not pull work, so we all had to go to secondary accounts and there are very few accounts that could absorb the extra people. 
Our account is an acute care account
We are low on work too and have been for almost 2 months.  We know what is happening to our work though as our supervisor admitted that the work is going overseas.  Even though we have 24-hour TAT and we are transcribing reports as they are dictated, they still insist that the work dictated after 7 p.m. has to be sent to the offshore service.  It makes no sense to me as we have coverage starting from 6 a.m. and throughout the day.  I think it all comes down to bottom line and it doesn't matter if we have work or not because it's cheaper to send it overseas. 
Six accounts?!?! That is nuts! I am on 3 accounts. nm
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