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Serving Over 20,000 US Medical Transcriptionists

I am very productive on ChartMatrix

Posted By: Intheknow on 2008-03-17
In Reply to: MTs at WMX....is ChartMatrix productive platform? - Rad MT looking for work

Tons of normals on my account, plenty of work.  Good structure to their incentive plan.  No complaints here.  I don't mind using ShortHand at all.  In fact, I prefer it to an integrated expander.


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MTs at WMX....is ChartMatrix productive platform?
Any information would be great!  Is pay okay???
I know what you are saying. I can tell how productive
my day is going to be after the first few reports. It is so upsetting to wake up and see the same garbage work when you know there are better authors dictating. They can't always be on vacation or whatever excuse you are given when you ask where the good work is.
not productive
Funny you ask?  I'm have a feel sorry for me moment, or shall I say several months!  I left Spheris after 8 years, where I was minimum 1800/lines day in 8-hour shift, usually at 2000 lines/day without OT.  Now, I have been through 6, YES, 6 MTSOs to find their software is the worst ever, downloads slow, or the worst docs breathing on my time and all that is left to trancribe are ESLs cuz the decent docs are VR.  I was so excited to start a new MTSO Monday with Chartnet (which I have used and is extremely fast), only to find their version has inexcusable delays, needless hoops to jump through, unnecessary clicking and ADT that should pull auto to have to fill; and I can't make 1000/lines a day.  Argh...why are these MTSOs using outdated software or stuff that just plain don't work?  Where are the IT guys who know how to set them up correctly? I'm really thinking about a new career altogether, but in this economy what could possibly be next for an MT with 13 years devoted and an Expander to die for!
I'm right there with you, not productive
Before my current position, I was working with acute care, ESLs, etc., but still having no problem reaching the minimum LPH of 150. Then, when I was downsized and moved to this new position, I was started on discharge summaries at one particular hospital. Again, no problem in reaching the minimum, and even exceeding it, on a good day with no OT. However, just recently our team was moved to a new hospital account, put on consults, and I feel like I have a different ESL doc for every report. I have a nearly impossible time reaching 1000 lines per day (if I even make it), and working OT is no longer an option, it is a necessity to have a decent paycheck. What is up with this? I feel like it is just me, and I should be able to do this after 15 years experience, but I am struggling daily and beginning to hate my job. Is looking for another place to work the answer? I just am glad to hear there are others who are struggling too, even though it's not fun for any of us.
Tell me about BayScribe -- is it productive? sm

Can you get a good line count working with this platform?  Looks simple to use - is it?  Can you check you line count against a Word?


 


Please tell me all there is to know - Thanks!


Not common, and not productive..

I also worked for a well known company until last November when they were gearing up for their GREAT changes at the beginning of this year.  I went from having my main account that I had typed on for five years, and one backup account that I was also very familiar with, to having six accounts and almost no work on my former primary account.  I was unable to produce the minimum line count, and they never gave me any time to learn the accounts, training pay for new accounts (yes, they used to do this), etc.  After the first pay period I didn't make my minimum line count, I got bumped to statutory status and my benefits were gone.  I had to find another job.


Working for another national would be my absolute last resort if anything happened to my current job situation.  If people don't know who you are, it's easier for them not to care about you. 


 


 


 


Their platform is not productive at all.
It is a struggle to make lines on Apex. The company's good, nice people, but making money is difficult compared to other companies' platforms.
A lot of people are more productive on OPS (sm)
and request them (myself included).  But I get everything.  Wouldn't be fair to others. 
Bayscribe was not productive for me, either (sm)
I hate to admit it but DocQScribe is a far better platform. I am a good producer and I gave it plenty of time and never could get what I felt was a decent line count. They told me the only thing they had was a C-phone account. Sound quality was not good. Many aspects of Bayscribe are not productive on a C-phone account. Most of the MDI-ers I spoke to making the good line counts were on the internet accounts, so possibly this makes a difference, but the majority of new hires only get offered the C-phone accounts as they are the less desirable. They do seem to be great people to work for but that doesn't pay the bills.
If you are a productive MT this place
the platform is not MT friendly in terms of racking up lines plus they take lines away for headers and footers - at least they did on the account I was on.
Indian MTs are not as productive as US MTs
It's a common fact; they send work to double QA. There was an article in Advance that I will try and find to provide a link that states this.

I doubt Transcend would lie about the work they send to India in their press releases and investor calls, they could get into a whole lot of trouble, and for what reason - just to stop the bashing on this board?




Has anyone had a position where you were just not productive
no matter what.  I'm working at this job since November and I have not made it to 1200 lines per day yet.  I have never in my 33 years of transcribing had this problem before.  My production was normally anywhere from 1500 to 1800 lines per day.  I am really beginning to think it is the company that I work for or is it menopause.  The line requirement is 1200 per day, but they have not breath a word to me yet about my lack of production.  I am thinking of calling it quits here, but just got on with the insurance, which I need, but yesterday did find out I had a 12-month waiting period for preexisting illness, on top of that 2500.00 copay for outpatient surgery.  Have post menopausal bleeding and doctor scheduled me for D&C with NovaSure but they called back and said Blue Cross would not cover.  Now doctor wants me to come in for an office endometrial biopsy because she says having to wait until December could be detrimental if cancer is found.  Oh well, let me stop my rambling.  I'm thinking, okay even if you find cancer, I can't have the surgery until Blue Cross is willing to pay which would be around December 2010.  So why do a biopsy now.
Today was better but far from productive..sm
as I too start early and pickings are slim to none in the mornings and rarely any better throughout the day. I am just stymied!
Imagine how productive...

you would be if you weren't spending your time here reading posts from all of the complainers.


ChartMatrix
Yes, they're still using it, and it's still awful.  Slow, clunky, cumbersome....in the dark ages.  It is a database program, not a dedicated word processor. 
chartmatrix
I am on Chartmatrix. My supe's name starts with J

You can use your own PC with ChartMatrix. nm
 
ChartMatrix
I am trying to start work for Webmedx using ChartMatrix.  Had installation and 2 hour training and have not been able to transcribe anything.  Has anyone else had this problem?  I keep getting popup blocking even with the blocker turned off.  Is there an actual manual for ChartMatrix?
ChartMatrix
Thanks for the replies.  I have notified the office and will call them again today.
Chartmatrix is going away. nm.
x
ChartMatrix
Can I get some opinions on ChartMatrix. Is it me? Am I just not getting it? I absolutely HATE it! Are there some of you who like it, and if so why?
ChartMatrix
ChartMatrix: The Nightmare Lives on! My suggestion to you---run, run for you life and don't look back. You deserve a better platform that will make you money. It's not your fault, your cheap MTSO will not upgrade to a normal MT platform. You are wasting your time and, no, you are ok, that platform just sucks big time!
ChartMatrix - No
Webmedx on the ChartMatrix side does not use eScription. I don't know about the Enterprise side.
On ChartMatrix...
Normals are inserted directly from the platform, Expander provided by the company is Shorthand, many word-based commands, platform has keyboard commands for nearly every function needed to transcribe (can only think of one or two functions that require a mouse point and click).  Very MT friendly.  Can use your mouse too, but it's more productive to keep your hands on the keyboard.
Chartmatrix MT

Just curious. Do you use the shortcut keys?
RE: Anyone work on Vscript? How do you like it - productive? (nm)
\
Is there anybody out there using ChartMatrix for TransHealth?
Do you have trouble keeping a connection?  Is it generally easy or hard to use?
ChartMatrix does (Webmedx). nm
 
ChartMatrix at WebMedX

Could anyone tell me how ChartMatrix is to work on doing acute care at WebMedX?    TIA


chartmatrix vs enterprise
Anybody know the difference in these 2 platforms and which is better?
chartmatrix two thumbs up
I don't know about enterprise but I have worked on dozens of different platforms over the years and I do know that I REALLY like chartmatrix.
And have you worked on Chartmatrix?
Let me tell you, you could go from all lahlah I love my job to hating it in the same day. That platform is one of the worst I've ever seen. It has me looking for another job. People leaving left and right because they hate the platform. They're going to lose good employees over this as they put more and more people on it.

You also need to know much depends on your STM. I have seen some in a situation with one STM requesting more accounts, and it won't be given because of trying not to run the other MTs out of work. However, if you're with an STM who has a different set of accounts, then you might have the 20 you mentioned. Don't be so quick to discount the people posting here. You don't know their individual situations. They can be level 4 acute care MTs offering to do everything and still not be given more accounts. This was my experience.
I have not worked on ChartMatrix.....
I was told before I came to Webmedx to ask for the Enterprise platform because it was the better of the two.

Something was mentioned about combining the two but I don't know if it will be Enterprise or CM as the final outcome.

I know everyone's situation is different, and maybe I was a little too quick to jump on the original poster, but I have the philosophy that life is 20% what happens to you and 80% what you do about what happens to you. In other words, I see so much unhappiness with MTs lately that I wanted to encourage everyone to make every possible change that they could to improve their situation. Maybe that is not the right approach, but it certainly couldn't hurt. I may be talking out of the other side of my face later on down the road, but I hope not because I really do enjoy what I do.
I work on Chartmatrix and use my own. nm
x
ChartMatrix - my opinion

I was not that fond of the old ChartMatrix, but now that they've upgraded the platform I think it's great.  No complaints here.  A couple of quirky things, but then again, every platform I've worked on had a few quirky things.


Webmedx/ChartMatrix VR
There are 2 sides of Webmedx. Chartmatrix and Enterprise. On Chartmatrix side you DO have the pulldown menus for headings and subheadings, and it is does slow you down.
Enterprise and ChartMatrix
I only work on the Enterprise side, so I can't tell you about the ChartMatrix side. I think Enterprise is about the easiest system I have come across as far as ease of use, as long as you don't mind using your cntrl and alt keys a lot (you do not have to get headers from a drop down list). I don't know what you mean by demos, but we have normals (both physician and MT created) that we can insert by using cntrl N to pick from a list or cntrl M to enter the code. I use ShortHand with no problems on this platform. They also allow instant text, though I have never used this program, so don't know how it works.

This is not a word based program. I have worked on a lot of different platforms, and this is one of the easier ones IMHO.
Chartmatrix or Enterprise?
xxxxxx
Enterprise vs. Chartmatrix at WMX
my STM sent out a notice that said Chartmatrix work was going to become available if we were willing to switch to that platform and had problems running out of work on Enterprise.  before I respond I thought it might be a good idea if any chartmatrix MTs out there gave their 0.02 about the platform and the amount of work that's really available.  how do things look on your side?  tia
B/c there haven't been any except for ChartMatrix sm
entirely weekend schedule.
So you do work on Chartmatrix?
You're NOT making that much more in lines with the new ISR?
What kind of platform does TransHealth use, and is it really productive? SM
I am seriously thinking of making a change but I need a good, slick program to work on. If there's anything I hate, it's a bulky platform LOL.  Also do they have good benefits all the way around, and are you treated with respect?  I guess mainly I'm worried about whether I can make close to $1000 per week, given time to get used to my accounts.  I have 27 years of experience and am fairly fast.  Thanks for any info you care to share!!  
Do you feel their platform is productive? That would be important to me. nm
x
emdat is not that productive if you're a fast
typist.  if the demo doesn't load, which most times it doesn't, you have anywhere from 5-10 fields to fill in, all of which aren't counted in your line count.  there's a stupid drop down menu for just about everything which slows you down.  the expander that comes in the program isn't very good.  you can use your own Expander [sh or speedtype work fine....they are the same program-speed type is more expensive but offers tech support, shorthand is less expensive with no tech support which you don't need anyway]  just because a program is extremely easy to use, doesn't mean that it's efficient or fast.  the line count program is sufficient but keep in mind that it's programed by the company so you don't really know how it's honestly set up.   if you're a fast typist, keep looking because you'll get frustrated with the little things that slow you down.
Ortho MTs? Can I ask which platform you work on and is it productive??
Thanks..
When their line rate is cut in half because they are so productive, then what. They have said that
x
Well, hope everyone is having a productive day in the transcription world. Nm
,
Gosh, what a really productive, helpful post

They should promote you more to QA/public relations - field manager -- something. Should be a way to monitor the level of work or no work routinely seems to me. And, tooo many emails, from everybody in the company to everybody in the company gad, a regular flurry


I worked for Transcend 2 weeks and quit, was off QA in about a week. 


I was not told I was being hired for VR.  Since I had already jumped all the hoops, I thought, well, since I am here, I will try it.  Beyond TX is ridiculous. 


HUGE amount of changes to make, so much so, I felt obliged to rewind each report to make sure it hung right.  I decided there was no way I could make a living.  A 40-60% cut is expecting too much and I was just worn out, tired with the extra Keystrokes Alt N Alt NN, Shift enter.  Took too much time on the many numbered lists.


What an endorsement - we'll make you so productive
Gee, maybe someday, if I stick with Webmedx, I'll get so productive I'll need 5 or 6 jobs.  Strangely, I prefer having plentiful lines at ONE job, so I can, oh I dunno, have a LIFE with the rest of my time?
Any feedback on ChartMatrix or MedRemote
nm
Either program is compatible with ChartMatrix. nm