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I can certainly remember Edix and the change to Spheris....

Posted By: Ohio.MT on 2008-04-30
In Reply to: Edix versus Spheris - Miss Willy

Hi Miss Willy..I certainly remember the Edix days. I LOVED Edix and haven't found a company that truly yet matches what they were and how much they appreciated their MTs. I stayed through the switch, unfortunately, and then left just a little bit later. Spherix really was not the best place to be. Maybe it was because of the changes, but I really disliked it and had to get away. Probably should be grateful that we are both out of there, because they are a global company now.


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Spheris, did it used to be EDIX
nm
Spheris/Edix, sm
After working for this company for 6 months and not being able to achieve my normal line count, I started snooping if you will into their computer system and found MT line count and line count (not verbatim but like that). The mt line count was lower than the line count. Sure enough, every report was about 35% lower in that regard. Even a friend of mine saw the same decrease in her line count and we both could not figure it out. I asked my supe about and she said someone would get back to me. Guess what, no one ever did. We both quit.

You are just another victim of that company. Sorry!!!
Spheris Edix side
Notice how you didn't get any responses? That's because there aren't any good things to say about Spheris.
Used to work for Edix - how is Spheris?

Hi,


Used to work for Edix.  How is Spheris?  Have been out of the field for a few years due to health issues.  Want to hear it all - good and bad.  Thanks,


Hopeful MT


Edix versus Spheris
I worked for Edix a number of years ago, but I never worked for Spheris after Spheris bought out Edix.  Is there anyone who worked for Edix and did not leave when Edix was sold who could tell me what changes were made and if they are worth working for.  I saw some posts below about not being able to make the line count for the day.  Is this a sign that things are not good with Spheris?
when I worked at Edix ... (now spheris) (sm)

when they were trying to get more hospital accounts within a system, they would promise them the moon and assign an absurd number of MT's to my accounts ... so that I got virtually NO work on my regular accounts and had to ask for more accounts -- which became time consuming and more importantly NERVE WRACKING to work on so many relatively new accounts all at once -- again -- some of which I got very little work on .... (very different from really learning one or two accts, adding another -- learning that -- then adding another -- truly I was a wreck -- oh and my line count truly sucked -- so when I saw there was an opening at a local MTSO, I lept ... I was stressed out and making no money ... and I had been on these teaching hospital accounts (my favorite) for over 5 years ... sad)


That's what the message above about accounts up for renewal (as in contracts) meant ... in my case, Edix hoped to get more hospitals in this national chain (most national hospital chains, I think, use more than one service so that if something happens they aren't completely left in a lurch) -- at the time I left probably almost 10 years ago, Edix also had a VERY unstable platform that was down a great deal ... trust me -- it was hell


I left EDiX/Spheris after 8 years there to come to Webmedx. SM
I moved over here in 2003 because I knew the recruiter and she told me it was a great place to work. She was right. The benefits are fair, the work plentiful, the bosses fantastic, and the QA staff wonderful. Good luck!
I have worked for MQ, Spheris back when it was Edix, Transcend and OSI. TransTech is by far the bes
The pay is decent, probably not the highest in the business but not the lowest either. The benefits are good. Pay is always on time. Great bonuses. Great communication and most of all I really like the people and it makes me enjoy being an MT again.
Spheris and MQ ... wouldn't change a thing! nm
.
if I remember correctly, isn't that Spheris' India department?
Supposedly over 4000 employees, JUST for that India account, according to Advance Health Magazine...
Yep, I liked it better when it was Edix too.
z
Transcend will go the way of Edix
when they pulled the huge pay cut on their platform and struggled until the company was sold, MQ who had very innovative ways to cheat their employees and their customers and is in trouble. This is all about $$$ in their pocket - make a big profit early and then leave the company and let it fall apart.
I worked for them when they were Edix and
they were terrible to work for.  You couldn't even scratch your arse without them calling and asking why you weren't typing and I have heard that it has gotten worse since they became Spheris.
That was me and Edix fired me due to chemo
.
The old Edix, before they put in the new platform, and before they were sold.
Team leaders were professional, they kept the team members informed of what was going on within the company, made sure the full time employees had enough work, and went the extra mile to provide samples for difficult dictators. It was as close to working in an office as you could get without actually being in an office. If they called you, there were no interruptions or background noise from family/animals, etc. Business was business. They were flexible. We got feedback monthly on our performance. After they changed platforms, everything changed and information was top secret so we were treated like mushrooms. I think most of the good team leaders left at that time, too.
That might have worked when co was still Edix, things are different
z
Is Edix former management at Transcend?
nm
Oh, yeah, I still do have the Edix cookbook...
and yeah, I do remember a cookie jar; I believe that went to the local thrift store. Yep, former Edix employee.
Can someone offer anything good to say about EDIX side
of Spheris.  I really need this job, but I have heard some not so good things about EDIX side of Spheris.  Also, there are no recent posts regarding EDIX, so can someone offer up their good experience with them.  The last I read, they do not pay for spaces and dock for errors.  I am not looking for a fight on this board.  I just want someone's elses opininion on EDIX side of Spheris.  I really appreciate this and I thank you and god bless.
Sounds like they haven't changed much since they were Edix.
That was the biggest waste of time for me. I literally would be at my desk on and off for 12 hours to try to get 8 hours of work. We got the same excuse, holiday slowdown. BS is right! Hello! Halloween is not a holiday that people take off and vacation for. They were sending as much of that work to India as they could. Of course they asked us for a list of the worst dictators on our account, which we foolishly provided. A few weeks later, that is all I would get, the worst of the worst. They sent the best dictators to India, and we had to fight for the scraps of crap that was left. Get out, get out now, don't wait. Best thing I did was quit that job. It will suck you dry, monetarily and emotionally.
reCan someone offer anything good to say about EDIX side
There is not an EDIX side. It is one company Spheris.
EDiX ...hated the platform, absent mgmt, no support.
........................................
EDiX--hand's down. A 4-letter, totally dysfunctional outfit. nm
/
If you made a graph of all the things taken away by Edix/Speris in the last 5 years.....
You would be shocked, although it has been 6 years since it started.....

first charging for errors, about 6 years ago (they stopped that), then insurance changed for the worst, regrading hospitals to their advantage so you would make at least 200. to 300 less a pay period, the list is long, long, long. I can go back 6 years up to 2 years ago when I finally left.
Nothing will change unless we make it change..SM
As long as we accept the exploitation that this MT profession has reduced us to, it will keep going on.  The top of this is the outsourcing.... well, get your legislators involved....better yet, the MEDIA.  How many patients know their private medical information is being outsourced to halfway around the world? The squeeky wheel gets the grease.  Do the patients know that their info won't be sold by some unscrupulous MT (halfway around the globe) to insurance companies, etc., making all this Medical records privacy a joke. It's not just our T-shirts being made in other countries; it's our most personal, private medical information, of which the public is not being made aware of.  Not to speak of undercutting out profession to the bare bone.  Granted, most US MTs are willing to work below market wage just to have a job, especially in economically-deprived areas, where outside jobs are scarce, and kids need to be fed and mortgages need to be paid.  MTSOs know this.  I'll bet they'll be the first to lobby against any action against outsourcing.  (Wouldn't you be...if you got people to work for pennies while you're raking in the big $$$'s ?  Still, notwithstanding the outsourcing problem, we're still going along with all the BS...working for pennies, whatever the client wants, he gets... ever notice how all of the MTSO flak seems to be re. unpaid work...mostly, demographic issues we're not even paid for... bec. It has to be done.. Part of the job... The client put the wrong info but we have to correct it...all unpaid work.  Just give me a job with nothing but straight transcription, w/o the unpaid/demo. flak..I'll take it even at the present, absurd pennies-per-line state of the profession.
System great, pay good, everything great, but most managers from old Edix, problems, poor people ski
when you are out of work, you are out of luck. If you are good at brown-nosing, are tough enough to be without any self-esteem, and have maybe money coming into the household on the side in case you tick someone off, then you may succeed, for a little while.

Don't ever ask questions or have problems with anything. Don't ever have a problem. Don't think you will have any control over anything you do, either.

A few 'good' managers remained when I left, but the new ones were all from the old Edix, and were completely into numbers, cared nothing for individual MTs...if there is work, you BETTER be working. If there no work, you will hear nothing, no one will help you.
I still feel like a team player of Spheris, as the shackle scars are still on my legs! Spheris was

Micromanaged to the microsecond, or ms!  Horrible. And part of a team?  Total opposite - part of a team as in prison.


Don't imply you're worried at all. Just stating fact that Spheris does NOT allow a Spheris MT
work concurrently for MQ - no exceptions.  MQ, on the other hand, does not have the same feelings as Spheris.  Just all I had to say so that MTs aren't misled into thinking they can do the same "legally". Even went to the ropes on this issue with Spheris, as I was professional as well, and wouldn't share info, etc. The point they raised was that MQ is their direct #1 competition, and if I was typing for MQ and doing great work, that was in direct conflict of interest with Spheris' best interests.  Guess which one I obviously stuck with!!
Thank you, Spheris recruiter! Anybody wanna place a bet that there are lots of Spheris
HELP WANTED ads on the job board?? So funny!! Out of the blue, Spheris, we love you!! Lets all run and apply NOW!!
I also know Spheris would fire you if they knew you worked for MQ. That is a BIG NO with Spheris!
nm
Spheris - any spheris employees out there care to s/m
comment on the new Cornerstone platform, good, bad? Will we all be going to SR on this? Thanks.
Wow, really. I can't even remember the
I will be calling KS today then. Thank you for your honesty and getting back to me.
I remember that, too. Everyone was trying to get on with them.

I had two MT friends who worked there, then things started going south.  They kept trying to get me to apply there.


i remember...
a posting from someone saying they are good to work with and are hiring. sorry dont remember much else. good luck

I don't remember,
Sorry.
That is exactly how I remember it.
They did pay me a good line rate, but with no headers/footers, and I had a hard time making 1000 lines a day. I think I was on the worst account they had, BMH, about 90% ESL (worst I ever had too). My QA would call and scream at me for doing cardio, not for a mistake, but because I was not assigned to it. The clerks used to beg me to type it. She was supposedly the worst one there.
I can't remember her last name.
Been about 10 years since I worked for her.








I remember something about that but
don't remember which companies.  Can someone please tell me if Amphion, Cymed or Medware is one of these companies?  I'm about to apply to all 3 of them.
just remember...
The US MT will always be in demand. Unfortunately, in some cases only in an editing capacity. Do you think that work being transcribed in India is able to be edited and returned in an acceptable manner to the US doctor dictating it?  Absolutely not. The foreign physicians in our country depend on us to produce properly formatted reports, so how can a MT from India possibly come close to accomplishing this if it were not for the editing US MT. You really can't blame the US physician who contracts with a national co. and does not know his work is going to India. Why can't HIPAA reinforce a regulation stating that no US transcription should ever leave this country in any capacity?  Certain countries have restrictions on importing and exporting products. Why does are country not step up to the plat?  MTs have to form some kind of alliance to stop this...petitioning the government, etc.  Striking is not the answer because until some enforcement is in place, our jobs will continue to go overseas and back here for editing.
I think I remember you.

I remember the post (if it was yours) on the company board and remember it didn't stay on the board very long.  If I remember correctly, even though they removed your negative (truthful) post, the majority of the posts that remained were negative, complaining about things like the terrible platform and some being afraid they would have to apply for food stamps soon.


And if you're the person I'm thinking of, I believe you and I even emailed each other a couple times because I, too, had many concerns when you brought yours to the board.


You weren't wrong, and neither was I.  The only mistake I made was I stayed there a little longer than you did.  I should have left when you left.


I can't blame the newbies either because they simply don't know any better.  It's part of the process with this company.  They make sure things are great at the beginning, and then the downward process slowly begins.


Every single thing you have said is true.  If people don't want to believe it, then they can waste a few years of their life at Transcend, too.  I'm just grateful that I now work for a credible, honest company and couldn't be happier.  Hopefully, this will remain the case, and I can stay with this company for many years.  But after my experience at Transcend, my radar is definitely always on, and at the first hint of preferential treatment to someone else or lies being told to me, etc.,  I won't hesitate to leave this company as I hesitated to leave Transcend.


How to remember
An easy way to distringuish is to think of the first 3 letters of adduction. You are adding it to your body, therefore it is towards the body. The same would be true for adductors, so just think of addition to your body in any form and you should be good to go. Hope this helps.
As far as I remember...sm

you had to do up a schedule for every week of the days you would be working.  You picked the days and number of minutes you would commit to.  So, if you were working part-time and committed to 50 minutes a day, you could work those whenever you wanted to, (50 minutes x 5 days) as long as you made your commitment.  I don't think you ever had to work any weekends.


As for being an IC, I have never had this kind of insurance.  As far as I am concerned, if the doc signs it, he is saying he read it over and agrees.  I don't think any IC MTs have ever been sued, but I don't know for sure.  Maybe post this question on the main board.  The companies save big bucks using ICs so there must be something in place for protection.  I think most MTs are ICs. 


When you are an IC, you set yourself up as your own business, sole proprietor.  It is as simple as registering your name.  I have an accountant do my income tax every year and it costs about $200.  Hope this helps.


i cant remember the name.. c msg
but the email came from someone in Recruiting (female's name). The same person who informed me about passing the test and contacting me on the next recruitment was the same one who sent me the attachments ot download. Our situation is very different, but just by their pay scale, you can do better. I can deal with not being paid for headings (I guess), but I cannot deal with not being paid for spaces.
I think I remember something about them on...
MtChat.com. but I cant seem to access it this week. I cant really remember the deal but apparently they did something to their employees that made a ton of them quit so that is probably why they are hiring. You might want to keep checking back at that website and see if it comes up and then it will let you do a search on them.
anyone remember
Does anyone remember ddi, inc. Those were the days when transcription was a great job.
I remember that
I thought that those MTs had come from a company in the Sacramento area that had lost the majority of their work supposedly to VR. I also thought that a lot of those MTs were let go with only maybe a handful offered to stay on board.

I have not gotten my e-mail for the conference either. Maybe they are going to send it later on towards the end of the day Pacific time.

I do agree that our accounts do require that they be done here in the US. There have also been a lot of companies I suspect thought that have lied through their teeth about having work done here in the US and send it abroad.
What about MDI-MD? I remember once there was.. sm
a discussion about their line counts not being counted correctly either. Does anyone have any information on that?
maybe I did see that but I can't remember!

Thanks.


I remember them saying ...
... that it was an account by account fix and to be patient if it does not happen for you right away.  Patience seems to be the word.  Heck, it's been cockeyed since about the beginning of the year -- what's another week or 4...
Just remember you get what you pay for....
you left out the fact that while your on QA all those months, pay is 2 cents!!! I got suckered in by them a long time ago and hope all of you that are thinking about it, run while you can.
RE: Just remember you get what you pay for
Pay is not 2 cpl while you are in QA. You get charged for QA when you are out of QA but repeatedly abuse QA by sending things that are not necessary. I mean, if you're out of QA, is it really necessary to send half of your reports because somebody didn't want to look something up? Our dictators aren't bad, with the exception of maybe 2 or 3. It doesn't take anyone long to get out of QA unless they just aren't trying. A lot of things have improved at RC, one of them being that there is somebody there to help new hires and interns and feedback is given. I know this for a fact, because I am the one to do that. I hope you have a great day.