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I didn't even receive the courtesy of an e-mail, phone call, etc. sm

Posted By: Frustrated MT on 2009-02-26
In Reply to: Med-Scribe Application Test - Anonymous

I thought the test was very easy. I've got 18-years of experience, sent a cover letter (that I spent an hour on) in addition to my resume and got not response whatsoever. The least an MTSO could do is say, Thanks, but no thanks. Daily applications, cover letters, and testing without so much as an email is beyond frustrating!


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Did anyone receive a phone call yet
or is this all speculation???
Didn't you get the phone call?
Even though our cost of living is probably about 5 times that of Bangalore, some genius has decided that compensation should be 'equalized'. That's about as much explanation as you're going to get. At least in my phone call, they tried to say that they conducted a survey of MTSOs and determined that we were way overpaid, so in doing the global calibration, they have determined that we won't be hurt too badly. While no specific mention was made of VR, I'm wondering if that's going to be plummeting down to the 2 cents that we thought must be a joke in a prior posting.
Didn't you get the phone call?
Even though our cost of living is probably about 5 times that of Bangalore, some genius has decided that compensation should be 'equalized'. That's about as much explanation as you're going to get. At least in my phone call, they tried to say that they conducted a survey of MTSOs and determined that we were way overpaid, so in doing the global calibration, they have determined that we won't be hurt too badly since we'll be closer to what all the other American MTs make. While no specific mention was made of VR, I'm wondering if that's going to be plummeting down to the 2 cents that we thought must be a joke in a prior posting.
Is it okay to not receive any mail from the office for a few days at a time? (sm)

Just wanted to make sure I wasn't missing something.  Had been getting memos quite frequently and now nothing since last week.  Didn't want to call the office and look like a boob, so thought I would check here first.  TIA.


 


Didn't receive it either...
I'm not directing this question to you but just wondering why some of us receive these E-mails and some of us do not? Does it matter what account you're on?

I didn't receive a score but the test was hard.

I'm almost afraid to ask what I got. 


I didn't get the e-mail but I just sent you one and gave you my e-mail addy so (sm)

you could manually type it in and resend me the info.  Sorry for the inconvenience. Thanks.


Phone call (sm)
I have a feeling I might miss this famous phone call because I never answer any call I don't recognize on my caller ID, especially 800 numbers (I hate people trying to sell me stuff -- including MQ LOL).

I wonder if it will say MedQuist. Oh well, I'll just keep reading the boards and probably just as good as the phone call!

Sorry to hear about your hospital stay. Hope you feel better and more together soon. Wish I had an excuse to not have my mind together...
ANY MQ SE GET THE PHONE CALL YET?
What is this all about?
What phone call
are you talking about?
phone call
Can someone relay exactly what was said on the phone call. Was it just talking about the W account or talking about the company being sold or what. I work on a different account and I have not recieved a phone call, please clarify. Thanks.
I got a phone call from L - sm
and then a call later from the office when they needed me to stop work and send in my time and lines.

It was pretty fast.
Call them - someone can help you over the phone
Great company. If you've fallen through the loop it's probably because they have a lot of other applicants too. Give them a call. They're great people.
That is a shame - maybe he/she will e-mail you again with the resume or phone number. nm
x
No phone call, but a thought came to me. (sm
I wonder if they are sending out individual packets which might show the level of the employee and the rate of pay they will pay for their status and account. Since this would be on an individual basis that might account for some of the "wait and see" we are getting. Wow.... October is a long way off.

Hopefully whoever gets a call first will post and let us know whatever they find out.
MQ Phone call/Packet
Got the call and yes the packet is suppose to be in the mail in OCT--never gave it a thought that each packet might be different--as stated before none of my questions were answered. Read that the Houston office is closing, are they merging with Dallas??? Is there anyone out there still working for the Foxboro office and will they be one of the offices that will be closing in the future???
Warning about the phone call from MQ...sm

After reading the boards about the new MQ plan I went to Qnet to see what I could find.  I haven't received the packet yet nor had I received a phone call (or so I thought).  I found a section that stated I received a phone call on Sept 15th and that I had received paperwork.  I wondered what the heck was going on.  Checked my caller ID and sure enough on Sept 15th there was an 800 number (after typing it in Google I found out it was Medquist).  After talking with my husband at dinner about the new plan and the phone call he finally (after 2 weeks) tells me that they called and HE told them that I got a paper in the mail.  They never called ME back or asked that I call them with questions.  So you might want to ask your husband or kids if they talked to someone. 


 


 


Start with a phone call! sm
Call the offices or clinics, ask for the office manager, and ask about their transcription status. Go from there. You just may end up "in the right place at the right time".

It takes lots of energy and motivation, but it is well worth it.

Also, you must keep your promises to them to succeed. If you say you will have the work back in 24 hours, you must have the work back in 24 hours, etc. It is very important to be honest with your clients. They are frustrated just as much as we MTs are with the lack of honesty and integrity throughout this industry.

Good luck to you.
Nice getting a phone call, that
is nice to be appreciated.  What are their good points.  I am always looking.
Pick up the phone and call
x
call the phone company
and tell them they are, in fact, harassing you and ask them how to block their calls. That would seem to be a better way to handle it.
Rather than all those phone calls, why doesn't MQ just do things legally and mail out

defining company policies and procedures, benefits, etc. It seems they just don't want to be legal and upfront with their MT's.


What company does not have an employee handbook outlining their policies and procedures, etc. As of late, MQ does not put much of anything in writing -- even the supes will not respond to our questions by imail, but always calls us back via phone. These phone calls really need to be recorded when this happens. Telephone conversations seem to be all the proof of ANYTHING that we MQ MT's have anymore. Have you ever heard of a company that will not respond to emails. MQ has gotten really bad about this in the last year or so. I would much prefer a company to put things in writing.


No packet or phone call..maybe I'm TOAST!
NM
I'm curious if any of you pick up the phone and actually call your STM sm
to discuss your worries, or do you just post anonymously on the boards and hope a miraculous change will happen by osmosis? Personally I'd call my manager and specifically request to be backed up to an account that has a lot more work on a regular basis, and maybe phase out some of the smaller other 4 accounts.

But that's just me and maybe that's why I am happy and secure here....

Good luck to you.
Breitner transcription phone call?
What phone call/meeting was this? I was never informed of any.
Well, I never heard back from them, even after I sent tons of e-mail and personal phone calls
And, I am sure I nearly aced the test. Very simple.
Really not sure. I would call or e-mail them and see.
x
I think both, but you should call or e-mail them and ask.
Good Luck!
Call or e-mail them. nm
 
Provide it to the moderators along with TB's phone number to call. :)
x
wish I knew...missed phone call as it was a last minute...sm
thing and not during my shift, as I work evenings. Something about changes in the organization and jobs have been phased out or merged and mine was phased out. I know that without shift leads there are going to be a lot MTs out there on their own, but what can I say. Just the way of the MT world I guess, constantly changing. lol
Get proactive!!! Pick up the phone and call the office?? NM
xxx
Yep, eight months. Yes, I did call them and e-mail them SM

I never heard from them.  Then eight months later I got a call from a recruiter who offered me 7.5 cpl which I refuse to work for.  The recruiter told me that they offer everyone the same pay, newbie or experienced.  Didn't think that was fair so I further refused to work for them. 


It seems that all these companies want VERY EXPERIENCED, RELIABLE, KNOWLEDGEABLE MTs with their own equipment/programs/high speed internet, but don't want to pay for the knowledge or expertise. 


Their mail system has been down. Y not call them?
xx
Call your supervisor or e-mail me.
This is not something that Transcend does. They do value their employees. MT Stars is probably not the best place to post if you really like the company but are truly looking for answers. The Transcend MLS forum is also an excellent place to look. If you cannot get an answer, please e-mail me, I have been with Transcend for years. Hope this helps.
Make a phone call. Too important to leave to email. nm
s
Is it possible to do call forwarding to one of those expensive phone sex lines? teehee.
x
Good point. Who do I get on the phone if I have to call customer service
for my credit cards, or software questions, or whatever?  I get someone who I can barely communicate with in the freakin Philippines, or wherever.  It is so WRONG.
I did phone training years ago on the platforrm and was paid 50.00 per call (sm)
The call usually lasted an hour, and was one-on-one.
I received a phone call from MDI mgt. about my questionnaire answers and told ICs must by E/O ins.
x
I didn't get the letter, just a $600 phone bill.

Their unlimited is only 5,000 minutes and you can use that is 2 weeks or less.  You need to use a service like Vonage.  Comcast and Time Warner cable also have digital phone service.  It uses your regular phone wiring, they just attach something on the outside of your house and you use a modem and it is truly unlimited long distance.


If you want to keep your home phone it takes about 2 weeks to get the service.  If you want to keep your home phone and just add a new line they should be able to do it in just a couple of days.  I have mine through Time Warner and it is $34.95/mo because I also have my cable internt through them.  Vonage is cheaper, I think $24.95/mo. 


I've only had my service about 3 weeks, but the sound is very good and I've had no problems using it wtih my C-phone.  I wanted to keep my same number, but didn't want to add another phone line to keep costs down.  I have call waiting but can't get it to work with the C-phone so I got voice mail for an additional $4/mo so I can still get messages even if I'm working. 


didn't you see in a recent e/mail?
They have a huge new account and are bringing people on for that.
The e-mail I got didn't say anything about an error. If
there was an error why not just say so and tell us what it is and put our mind at ease.   The email Thursday assuring us the money would be in our accounts by the end of the day or checks overnighted to us shouldn't have been sent when they know it wasn't going to happen.  Not e-mailing us first thing Friday to tell us what was going on didn't help things.  I'm fairly new so I'm not in panic mode yet, but then my bills are paid and my cabinets are stocked.  I do think the situation has been handled poorly and for top management not to address the situation is irresponsible.
They were still interviewing last week--wouldn't hurt to call or E-Mail
As far as I know they are still looking for Acute Care MTs, but I don't know how many they just hired or what kind of hours, FT/PT they still have available.  Could be that they are still looking for a couple more.  Sure wouldn't hurt to go to their website and call or E-Mail.  If they are still hiring, they may be jammed with applications, so if they do not respond right away that is probably a good sign and you should keep trying.  They are worth the effort to talk with them. 
Thank you. I went to Walmart today, and guess what, they had one phone and it didn't work!. Go
NM
The Indians didn't get a raise, but I'll bet the CEO of the phone company did!! nm
x
Can anyone from the Ohio MQ office give me a contact person and a phone number to call so I can talk
to someone there without getting a lot of other people involved before I find out what kind of accounts they have to offer. I am interested in transferring from my current office but would like to speak with someone up there first. Even an email address of someone would help.
I got 100% on the phone interview, and thought the on-line test was easy, but they still didn't h
x
They didn't call but....
They emailed me and wanted to know why I left and if I would consider coming back to work for them. I emailed her back with a long list of reasons, never heard back. That was a few years ago. Hey, if they offered me 12 cents I would have gone back, LOL.
Why didn't you just call them?
Were you working through information on their website? All the info about the computer specs are there as well as the application and your shift preferences.
I didn't have the call but have had "calls" before.
They were upbeat at my company too concerning a merger, but 6 months later 150 of us were laid off. Don't want to alarm you, but good luck.