I do NOT feel that I am treated disrespectfully! Quite the opposite, really. sm
Posted By: LTMT on 2008-09-21
In Reply to: Why in the world are American MTs working for India who treat you so disrespectfully? - digging in
ALL of the support people I have dealt with have been extremely polite and helpful. I hear please and thank you all of the time. You do not get that too much anywhere nowadays, it seems.
Granted, I would have been happy if I had been like the one poster and had been paid this Saturday, which is what the original post was abuot, it seems, but I always know that I WILL be paid. It is not like some of these MTSOs I read about who write bad checks, give excuses about paying late, cheat you on your pay, etc. They are very honest people and I never worry about that end. In fact, they have shown me kindness in the past where others would not have cared at all.
There are problems with all companies, and this company is not perfect, but then again I have not found any company that IS perfect. Admittedly, when I was first told that the company was in India, I was a bit taken aback as I had always viewed them as the enemy. However, all of the transcription is done in the US, and the work is sent to India to be pasted into the GEMMS platform. How it works out to be cost effective for them I do not know, but anything that saves me having to type directly into that nasty platform (GEMMS) is a blessing. I now have a couple of other jobs, but that is only because I wanted to be an employee with benefits.
I feel bad that this whole thing has turned into a bashing of the company and especially Tonya. It is true that she has gotten busy, but I always know that I can email her or call her and she will get back with me. There are times that the work dried up for me and I was not happy, especially when I saw ads for more MTs, but I also blame myself for not talking to the right people about it. Most issues can be worked out if you just deal directly with the people who can help you and not just come anonymously on a message board and complain. In fact, I wrote to Tonya about the paycheck issue, and she confirmed for me that they had my invoice and the funds had been issued, so that was that.
Bottom line, the pay is decent, the work is easy, and the people are great. People could find far worse places to work.
I apologize for the long post, but when I saw that post, it really annoyed me. Thanks for letting me vent.
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Teehee!!!! HAHA LOL! I feel like I am treated that way sometimes. sm
As for how I know my accuracy...
I have QA bonuses. You have to pull up 99% or better on audit to get it AND send under a certain percentage to QA in full.
NO I am NOT the only OP specialist we have. If you don't see OPs it is probably because they go to us first and if we finish, you don't have any of them in the general pools.
Why in the world are American MTs working for India who treat you so disrespectfully?
Nm
I feel the same way...I love working for Keystrokes and feel blessed that I have such a wonderful jo
nm
I do just the opposite
I live alone. I brush my teeth, may or may not get out of my PJs, comb my hair maybe once a week. I am totally pathetic. But...I love it!
I'm still not over the way they treated me
I am excellent and highly experienced and I was given voice recordings that were re recorded and impossible to hear, I was yelled at. I'd rather scrub toilets than work for them. They were like the sweatshops of olden days, but mostly I resent the way I was treated and not appreciated at all... a no blanks account. It's been quite a while and I still cringe to think of them.
Just the opposite for me. The first
2 weeks I had 80% ESLs and a lot of bad sound quality, and since then I've had days like that interspersed with easy days. But I've built up my normals so even the ESLs are fine for me now. The only reports I hate are the long ones with the long pauses that put me to sleep, and some long cardiac cath reports by a slurrer.
just the opposite
I'm drowning! Are you acute care or clinic?
Treated like IC
No, I'm treated like an IC now, work whatever hours I want. I've enjoyed working for Focus, I like my primary account a lot - not too many ESLs. I just don't want to be forced to be employee status.
opposite for me
i left MQ, interviewed with KS and decided to go with MDI instead, and for me, am so happy i did. there's a good fit for everyone i guess!!
Or...they think the opposite
...they will say, Oh, so you do data entry. lol I could probably earn more money doing 'data entry'.
Sorry you were treated that way
I have been with the company quite awhile, and while they are generally nice, they do tend to push a bit and can be short on empathy. They do pay on time and have decent benefits, but the TR platform is designed to make more money for the company (I'm certain), as that silly drop down menu for headers slows you down. The supervisors are generally nice, but all business. Very Sorry about your father.
No, it has been just the opposite. They've been
I just have a hard time with their platform and the account that I'm on is very difficult. They don't harrass me at all about not meeting the quota. I'm just worried about it myself because I need the benefits and I'm not sure if it's just me or if the other people below were having the same problem.
and I had just the opposite experience with him.
x
YES! Exactly! If we want to be treated like mature
Have a little integrity.
I am surprised you were treated this way after only ONE day of being ill.
:+
HA! Totally! That is exactly how she treated me!
c
Actually the opposite is more true
You wrote: The problem is that they (MTs) seem nice and normal when being hired and then their true self shines through within days or weeks.
My experience is the opposite with Mom and Pop MTSOs: They tend to be overworked - or - they don't want to be bothered with actually running a business properly.
Ask for clarification, or point out an error and some of these nice and normal sounding MTSOs turn snarky, defensive, and dismissive. Or as in the case of this company, they alternate that with totally ignoring you.
You are correct - there are MTs from h___ however, it's clear from reading the trend of complaints on this board that people aren't looking for extraordinary treatment - just general respect. Like being paid on time. Disclose up front if you tie payment to payment by your client! Like being properly trained. Like answering questions promptly and politely, and taking responsibility for when the MTSO is at fault.
R-E-S-P-E-C-T! find out what it means to me. Hey! giveit2megiveit2me. uh huh!
ICs treated like employees
I absolutely agree. I've turned down several IC jobs this year simply because the contract made it sound too much like an employee situation. One company even referred to themselves as the employer and me as the IC.
I also don't like being treated like rented equipment when an employee. I can't believe my own high level of gullibility in being drawn into situations that never turn out as good as the prospective employer made them sound.
There is one company that I work for as an IC. They said that they want 20 hours per week, but I've never received any complaints when I've only worked 10 hours. Also, they do send out SOS emails, but I only read their emails (separate email address just for them) when I'm actually working. I've repeatedly thanked them for keeping me informed of the status of the account on my days off.
Unfortunately, I have no real solutions to offer. But, as a relative newbie to this career, I am still shocked at the way that MTs have allowed companies and/or dictators to abuse them with bad dictations, for one thing. The way it goes is that we stress and strain and send to QA, ask for samples, etc, when IMHO the report should go back to the sender to be fixed, period. Also, IMHO, every report should be proofread for accuracy before any signatures are placed on it. Whether proofread or not, the dictator should assume full responsibility for the accuracy of the report; electronic signatures are not good. My opinion.
RUN IN THE OPPOSITE DIRECTION!
nm
And MTs don't stay if they don't like how they are treated.
///
An IC can only be treated as an employee if she
x
I am soooo the opposite
If I were making this posting, I would be asking if anybody knew who made a 'clicky' keyboard, because to my ear, they're all too quiet. I need to be able to 'hear' what my fingers are doing, which may make sense to some of the people on here. I don't know if it's some kind of subconscious thing or what, like instantaneous letter counting or something, but I can almost 'hear' a typo and God only knows what I would be typing if I didn't get that immediate feedback. I just turn up my volume and, if it's really tough, type really gently through the bad section (and hopefully it's just a sentence or so).
I am soooo the opposite
If I were making this posting, I would be asking if anybody knew who made a 'clicky' keyboard, because to my ear, they're all too quiet. I need to be able to 'hear' what my fingers are doing, which may make sense to some of the people on here. I don't know if it's some kind of subconscious thing or what, like instantaneous letter counting or something, but I can almost 'hear' a typo and God only knows what I would be typing if I didn't get that immediate feedback. I just turn up my volume and, if it's really tough, type really gently through the bad section (and hopefully it's just a sentence or so).
But in answer to your question, it seems to me that a lot of the black Microsoft keyboards are pretty darn quiet, both the straight and ergonomic ones.
I had the opposite response.
Treated best during the recruitment
I would say, 95% of the time, whenever I've interviewed and accepted a new job, looking back, I would not that the best treatment I ever received from anyone in that company was during the recruitment process. It was the same with my two late husbands. During the dating and engagement period, they treated me the best that I was ever treated. After I made the commitment to them, they didn't try as hard to be so nice. So, if the recruitment process is anything but tolerable, I can generally expect that the rest of my experience with that company will be worse. I'm sure there are exceptions, but this scenario has been true for me most frequently.
Search...there are much better companies, as far as how you will be treated...nm
xx
I have been treated with the utmost courtesy
and consideration since I started. I have had some trouble hitting my line count, and I have not been harrassed or threatened once. I'm getting my lines now, and I'm glad that everyone hung in there with me. I'm part-time, and don't miss the nights or weekends at all. No place works for everyone, but Amphion is definitely worth considering. I've never had an equipment problem, they pay on time, and they leave you alone during the day to work. So far, so good.
Actually I think the opposite happened from the "attacks"
I hope they compare apples to apples and not apples to oranges.
Not exactly. Agree with post below. If you like being treated like...
nm
Too funny! I hear just the opposite.sm
I still speak to the records director at the hospital I used to work at. A certain unmentionable company lost a several million dollar account with them when it was discovered they were outsourcing work to Indians. Another large practice has several lawsuits pending from US QA editors Americanizing dictation done by Indians. I've seen the work and it is atrocious.
Loyal to HTS - they've treated me well
I have no concern as to your credentials. I speak solely of my experience with HTS.
Let me address some of your facts. You state: Not enough tech support (not available evenings or weekends My experience: They have been available to me 24/7 for ten years. You state: No raises. My experience: Frequent raises. You state: ..their hands are tied. My experience: What does this even mean? I have never experienced anything along these lines. If there is a problem, they resolve it. Period. You state: Many people in this organization are related to the current owner (red flag). My experience: Again, what?? I know many of them, and of those I know none are related to one another, let alone the owner. Spare us your red flag. You state: The current owner makes it a habit to bash the prior owner, tell you all sorts of dirty laundry, goes on and on about how she cannot afford to give raises, yet she's managed to dwindle down this pay off mighty quick. It's an attitude thing. My experience: One of the nicest women I have every worked with/for. Very considerate of her MTs and their personal needs as well as professional. It IS an attitude thing. On both sides of the equation. You state: There is not always work. My experience: Never, ever have I not been able to work in ten years. Never. They accommodate me around every turn. If my main account is low, I can request another account and that request is fulfilled immediately. You state: (re: tech guys)..their hands are tied based on minimal programs and/or education. My experience: I should be so lucky as to have a fraction of their knowledge. You state: The owner wanted me to stay. My response: Why? No MT is indispensible. You state: The problems with HyperType are solely due to how the company is run. My experience: No clue what this refers to - not enough work? not enough money earned? tech? no embroidered golf shirts? To posters Looking and Leigh - I wish you the same success I have had with HTS. There are many MT companies out there, obviously, offering many different packages that may or may not suit your needs. Hypertype is a well-run company that has never come up short in any regard in my experience. Rest assured that if you chose to work with HTS and keep up your end of the deal in terms of providing quality transcription, you will be appropriately compensated and have the pleasure of dealing with some really great people.
Looking from the opposite side of the fence
Remember QA person, you are getting paid by the HOUR to research blanks, MTs do not, they work on PRODUCTIVITY. Now, I don't leave any blanks because I have personal pride, but when can't understand it and I spend 5 minutes on ONE WORD I figure my job is done. You QA people can research it from there, because the last I knew no one works for FREE, or maybe you would like to? I can't buy groceries or pay the bills with all that free gratis work the company and you QA hourly folks would WISH I did.
I found just the opposite is true (sm)
With most companies (outside of medical transcription), being an IC means that you work when you want, for as long as you want, with no set schedule. In medical transcription, these companies use IC status to get around having to pay benefits and deduct taxes, and they STILL require you to work a set schedule, even as an IC. I can't speak for all transcription companies, but that has been my experience. They want you to be classified as an IC, so they don't have to do taxes and pay benefits, but they still want to treat you like an employee.
meant to say the way U DEMAND 2 b treated..NM
completely opposite experience here sm
I've received direct deposit, a day before the official pay day of Friday for each and every check, including my first one (which is extremely rare in my experience).
I have plenty of work available on my account, but I have been trained on 2 different accounts (1 on eScription, the other on ExTEXT). They've been very friendly and helpful the few times I've had to call them. The rest of the time, they leave you alone. As long as you work your shift and meet productivity requirements, they seem pretty hands off.
It's like any place, I'm sure, what works for some doesn't work for others. Each person has different needs/requirements.
Sorry you had trouble. Hope you found a better place for you.
In response to "just the opposite....."
Well, HATS OFF to that MT who got that account! About time someone gave up and stood up to do something for herself to survive this mess.
Quote: ...cannot even get 0.13 per line and most clients want 0.12. Rediculous!
Honey, I'm an MT and I am salivating. From annuals in or around the 70Ks, to living out my savings, I am now on the credit cards because the services are in a tizzy. Got Valium?
Obviously, because the way things are for you services, we MTs feel the need for protection in working for same, regarding overall integrity and how that damages us.
The workers did not ruin it for the companies; we did not make it so damn competative out there. That one is between all you organizers and the VR creators. The only thing we are guilty of is doing good job that made you shine when this profession was, in fact, a profession.
Yet, you people (aside from a select few these days) ARE ruining it for us, rendering it useless to continue without ethical boundaries in your attempts to keep the company afloat.
Well, and I'm so, so sorry, but the MTs ARE this business with an -ist.
So, I guess it has finally some to this: Unionize - or pair up and organize. Reclaim self-respect, self-worth by getting hired on for say, 11 cpl, even. It only takes ONE facility for me, just one.
I have the opposite experience.. I have a lot of communication
I don't feel like a number there, I really feel like a part of the family.
Sometimes you can get completely opposite opinions from
MTs, not just a disgruntled MT versus owner/recruiter/supervisor.
Unfortunately a lot of companies play favorites, even though they may say it cannot or is not being done. The MT who gets the short end of the stick is going to, rightfully, complain about bad situations and bad line counts, hard work, etc. The ones who are spoonfed by their supervisors - get the jobs with all the normals, get the accounts with easy line counts and easy dictators, are going to think it is wonderful.
I have been watching the boards for a long time. I remember 1 company that was touted as being the best in the world (located in Florida and is almost a bad word now), sent flowers to every new employee, etc., but gave the new people all the rotten work to do. Same happens with a lot of other companies, and if work is low, the favorites are allowed to continue to work and the others have to try to make up the time as best they can.
A lot of companies have different platforms to work on, some easy, some not so great. Line counting may be different on different accounts. There are a lot of reasons for the discrepancies in posts.
Treated badly? Wow! That narrows it down
LOLOL
It;s the exact opposite where I work
We are flooded with work and are being asked to work extra.
I get charged the opposite - i have to pay $5 per check for DD. nm
@
people should treat others the way they want to be treated. nm
.
Me too, similar experience and was not treated well. nm
x
Why do you guys stick around to be treated like this? sm
How awful! Come to Webmedx where people are nice and answer your questions!
Quite the opposite. I have found mostly positives. sm
I started 4 months ago and so far, so good. When I was doing research, it seemed that all the negative posts were from the same 2 or 3 people, one in particular that harps on no raises and no OT pay. Everyone I have talked to at KS and other MT's that I know at KS all say the opposite is true; they do give raises and do not expect you to work OT. When the do ask you to, they often say holiday pay, which means 1-1/2 times your regular rate, just like OT pay. I did get my raise at 90 days, as promised. I do have the work I need to get the lines I need to make the checks that I need, so I am happy. The training was excellent, and the QA feedback helpful not spiteful.
I have the exact opposite experience
I did have to tell them approximately when I would be working (mornings, afternoons, etc.) so they know who is on when stats come through. I did not have to give them an exact schedule that I am required to stick to.
They do require Messenger, but I have only be IM'd once in the 6 months I have worked for them and that was for request to do a STAT report. I don't feel I am monitored.
I have missed several days of work and been a no show due to my kid being sick, but it has never been an issue. They have never even mentioned the days I have missed.
I guess the lack of work may be an account thing. My account has only ran out of work 2 days out of the 6 months I have worked on it. I have plenty of work and only work on 1 account for them, but I could easily get a secondary if needed as I have received several emails announcing openings on otherr accounts.
I do agree that the Iscriptor can be slow, but it is comparable to other platforms I have worked on. I like it better than Inscribe and Extext. Just personal preference I guess.
I have worked with many companies and Advanced is one of the better ones in my opinion. I feel I am left alone to do my work, but when I need help, someone is only an IM away and is always ready to help.
Just goes to show how people can have completely different experiences with the same company.
If they would have treated past employees better
they would not have to be in such a bad position. Just shows that for MTSOs as well as everyone else, what goes around comes around.
I had the exact opposite experience!
I was recently contacted by a SoftScript recruiter as a result of my resume posted on this site. She informed me that I seemed perfectly suited for an acute care (Big 4) position, even though my resume makes it clear that my experience and interest lies in clinical transcription and editing, not acute care!
This is just the opposite for me..plenty on weekends. (nm)
If you wanted to be treated worse
than crap, constantly lose accounts and have no work then go for it; otherwise run quickly the other way. I agree, I would not work for them again if they were the last company on earth!
was treated like dirt... and shoved out the door. don't do it.
x
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