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I doubt the quality scores are because sm

Posted By: webby on 2009-07-04
In Reply to: sm - QA

why would a client ask for someone with a quality score of 96.7?  I still see people well beneath the minimum amount of lines (back when we had work) for even part time.  These people are still there today.  Why can't they use the time we are low to start weeding these people out?


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QA Scores
Some companies want 98.5, and then some want 99.5 and above.
QA scores
I am QA and I could't agree with you more. MTs need to care about what they are producing but... what is happening is that these companies don't want to pay MTs what they are worth for their experience. As a result MTs don't give a crap what they do anymore if the company could have such little respect for them as human beings. QA on the other hand is hired to do a job to provide accuracy scores. But then some supervisors do not back up QA and sides with the MT. Why? I guess because they feel badly for them making such lousy money, thus the vicious circle keeps going round and round and nothing ever changes. The answer is not to point blame at anyone but the company executives themselves who are making this a horrible situation for everybody by paying such low line rates. Believe me, it isn't a bed of roses being on the QA side either, the money is not what you would think for years of experience, and respect? Forget it, we're treated just as much as trash as anyone else.
QA scores
Well, my last two QA scores were 99% and above!



QA scores
Personally, I'd rather have a company that is picky about QA. We must have accuracy in all areas of the healthcare field, so I say hooray for Amphion for insisting on it.
QA scores
Obviously somehow you got the idea that I did not care about quality in a medical record. By no means do I think that a company should compromise quality for any reason. But they should also be realistic about the entire situation as well. When an account is verbatim then it should be verbatim, not verbatim if and when it applies. In our QA system you are scored down when you do not follow the dictators instructions of where and how to punctuate, yet just recently I had a report returned from a doc when I did just that. Not only did this completely contradict what the rules for this account state, but it will also count against me during the next QA eval. Do you think that is fair?
QA scores
No, I did not get the impression that you didn't care about quality, but I do applaud companies that have strict standards. I think if you are following the rules of the account, BOS, and whatever other guidelines your company has, then you should not be counted off on your QA score. However, I know every company has different policies for their QA department, so I can't comment specifically on why your company would count an error for this.
I made over 40K as an MT with 100% QA scores. SM
It is possible - but RARELY as a new MT. The money starts increasing when your fund of knowledge increases and/or you're using your Expander effectively.

For what it's worth - I also read very quickly, so I proofread as I transcribed without slowing down.
Testing scores being perfect...
I do agree with you that on testing for positions when it is obvious especially with radiology that a physician is blurbing a blurb that he probably says a thousand times and you have no access to a sample, it is unrealistic to expect someone testing to make that 100% accurate.  I had that happen to me on a test for radiology I'd say about 2 years ago and the recruiter and I went back and forth.  She got really nasty, and all I was trying to get across to her was that obviously that radiologist has a canned normal.  She was very unprofessional and I was very offended. 
What range of QA scores are MTSOs looking for when hirng MTs? sm

Just wondering whether or not to include this information in my resume/application.  Thanks for your help!!


They offshore, sound quality not great, quality
of work coming back from India is bad and they don't pay enough for editing it. 
you spelled quality qualitily maybe that is why you have quality issues.
Sorry, but even spell check misses stuff. You have to at least be able to spell to do this job. Well, you don't have to know English if you are Indian, but us Americans have to spell!
Quality is quality, and really should have nothing to do with getting new accounts.
MQ isn't scheming against the MTs regarding QA. They just want a quality finished product.  Heck, half the slams on this board about MQ are the garbage work the MTs put out.  Talk about a no win situation! Getting used to a new account should not lower your quality by any real degree if you are a good MT.  Even getting used to new dictators or ESLs. Good MTs still produce quality work, and should not have to fret over QA. 
They are a mom and pop. I doubt they could buy anyone.
nm
I doubt SEs will be out with MQ.
I think they probably get very excellent coverage from SEs because there isn't the same schedule/time limitations and therefore SEs feel more free to work as they can.

I'm an SE and I truly hope it doesn't change much for me but, if it does, I will just have to re-evaluate and decide if I want to make that change.

I think SEs may see a changes in the form of base pay rates, shift differentials, etc., all the pay issues but no re-classification as it seems is coming for PT and FT employees. They will probably offer a very attractive employee package for SEs for those who were walking the line about SE vs Employee status.

We will see, I guess.
it could be but I doubt it
Geesh!
I seriously doubt that!
Gimme a break.
Still around. I seriously doubt they are down to
one account.   Still have the same number of MTs and I have plenty of work. 
JLG, without a doubt.
Best co I have ever had the pleasure of working for.
I doubt it but you could ask. NM
z
doubt it -

Ad posted twice with different wording, same number. Both have since disappeared from board.  Assumed target was an Indian gentleman. He was very emphatic that it was a scam and did not seem puzzled, so all in all, pieces fit more likely with a trick rather than an accident.


 


No doubt
That's true. I have had almost 2 solid days of this woman! It's literally driving me crazy. It seems the longer I listen to her the less I hear what she is saying. :(
I really doubt it
I don't know how big those companies are, but MQ is such a giant company it would take a lot of companies merging together to pass them in size.
I seriously doubt (sm)

they would let you go if there is no work and you can't make production.  Methinks there must be more to it than that.


Why do you doubt it?
Have you actually worked for Transcend or are you just a doubter?  Management is not stupid.  They know that without the MTs there would be no company and no profit.  Did you have a bad experience you would like to share?
Doubt you could either

impossible to make- cutting out headers, footers, various hidden tokens, etc etc. Does anybody find it funny that the two main companies that are talked about here constantly are TT and KS?  Are there any other companies out there that don't go round and round with the same nonsense all the time?


I doubt it, since... SM
the companies I've worked for only paid an extra $0.0025 (quarter cent) per line for being a CMT.

I wonder if that employer knows that CMT fees & AHDI dues go to fund the special Indian Rate that AHDI and Prometric came up with.
MDI without doubt
I have worked for companies large and small but I have never been treated with such kindness and professionalism as I am at MDI. They have an extremely high standard and are very choosy about whom they hire. They produce quality work. Their tech support is second to none. The QA people are all extremely intelligent and above all, kind. I have worked for the good (MDI) the bad (a large national whichI will not name) and the ugly (smaller MTSOs that could not seem to get their act together for whatever reason). Without a doubt, I would recommend MDI.
I can tell you without a doubt
The person posting that is not from this country. Read it again. You can see from the word usage. They shouldn't be on this board, anyway.
No doubt about it - It has to be ...

a recruiter. I work for Transcend, when there is work. Third day in a row and there is no work. And talking to someone about it - that's a joke, and a bad one at that. 


Anyone thinking that first message is legit, keep on looking.  They will tell you there is plenty of work, great accounts, great benefits but the truth is there is no work, you may initially have a  decent account but plan on them changing you over to another account that is not so great and as far as benefits, there is a good chance you won't meet the minimum requirements because there is no work to be done. 


 


When in doubt, try the No you, No you
So what happened to all that maturity of yours?
On VR I doubt you will be able to
double your lines. I have been doing VR now for several years and it is extremely hard to double ones lines. I might have done it once in 4 years, not easy although I am told by my company SOME are able to do.
I doubt it.
I seriously doubt they have sent work to India. My accounts are seriously low, but I really think it is a combination of the VR and probably overhiring. I am sure we will get an e-mail in the very near future addressing our concerns. Just hope we can all hang in there. Of all the posters on this board, MDI employees seem to be the most cordial to each other, which is rare. I wish the best to everyone at MDI.
Oh, I have no doubt
they can prove I posted.  The problem is I didn't post anything that could remotely be construed as defation or libel. 
no doubt
they DO have much to prove. I am still very skeptical too. We each have to make the decision that is right for ourself, without tearing one another down. However, do I want to cut off my nose to spite my face? Maybe I choose to go with a smaller company, and they sell out, fold, or just have sorry management etc. I am deciding to TRY and see if they in fact do what they say they will, as far as flexibility, trying to work with our preferences and such. I am opting to go with a company that can likely (though nothing is certain)survive this market, provide me with ample work, keep me in the same accounts, pay me decently, etc, etc. Only time will tell. I can stand on my principals all day long, and then not be able to pay the bills. I am the sole breadwinner in my household and have grown children that may need help too, if their livelihoods go south. If you can stand by your principals and do well, bless your heart, and more power to you. I still HAVE my principals and will fight for them in the courts/legislature. I would lay down my life for spiritual principals, but am not willing to lose my hiney for market ideals.
That is what I will have to do. No doubt about it. May I ask who you work for that is getting the

accounts.


I doubt that. As long as you are 100% QA
all that means is that all your reports go to QA instead of directly to the client.

As an SE, they cannot make you work certain hours. I've been an SE for quite a while with MQ. When I first started I gave a "proposed" schedule to them but never have reissued that schedule. I work when I want to. If I'm going to be gone and not type a day or 2, I let my sup know. So far, knock on wood, I haven't run into any problems.

As long as I make the minimum line count per payperiod, they leave me alone.
Unless you are retirement age now, I doubt your
hee..hee
i doubt there is such a list,
at least that is all-inclusive, but you could make your own, starting with the job board.
Yes, these are facts. No doubt about it.
:
Doubt it. What happened,
did you look in the mirror?
I actually don't doubt it. Honestly. But still says
of sending medical records to countries with often much lower standards than ours in those terms, and who, if you ever did need to try to prosecute them or pursue them for a breach of privacy, would likely be beyond the long arm of the law ... or at least amazingly incredibly difficult to get cooperation from.
I doubt any MT has ever stayed
that long at Heartland to enjoy his/her vacation!
I don't know if that is good, but I doubt it. Don't even
know why you would ask if all you have heard is bad.  I have been offered 2 different positions with them, one as an MT and one as QA to redo the stuff that comes back from India, which is horrible.   They offered me a cpl rate, so don't know how the other works out.   I thought the sound quality was very poor and the dictators I had weren't very good.  I do about 90-95% ESL and usually do them very well, but you have to give me something to work with first and the dictation just was not good at all.  
I doubt there's much that can be done at this point.
.
I doubt same company
When I hit control I function I immediately get a line count and number of reports I have typed, even if I have just sent one, its there immediately.
No, I seriously doubt it. I can see where you are concerned, but
xx
I doubt it.....Not even close
nm
JMO, but i doubt they are leaving cause the pay is
x
I doubt OP had to use "shoo-in" anywhere on her
x
I highly doubt
I would really like the name of the VP that told you that. I don't believe that anyone at Transcend would tell you they were giving the easy work to the offshore people because that is all they can do.

I don't buy it.
That is a huge yes..no doubt about that one.
And since they got their new investors in the last what, year or so, the offshoring has increased. I look for more changes to come as well.